Dell PowerVault 124T User Manual

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Dell™PowerVault™124TLTO3-060 SAS Autoloader User's Guide
Introduction
Installing the Autoloader
Operating the Autoloader
Remote Management Unit
Front Panel Administration
Diagnostics
Troubleshooting
Technical Specifications
Getting Help
Notes, Notices, and Cautions
Information in this document is subject to change without notice.
©2005-2008 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerVault, Dimension, Inspiron, OptiPlex, Latitude, Dell Precision, PowerApp, PowerEdge, PowerConnect, and
DellNet are trademarks of Dell Inc.; Microsoft, Windows, Windows NT, and Windows Server are registered trademarks of Microsoft Corporation. DLTtape is a
registered trademark of Quantum Corporation. Adobe is either a registered trademark or trademark of Adobe Systems Incorporated in the United States
and/or other countries. RedHat is a registered trademark of Red Hat, Inc. Mozilla and Firefox are trademarks of Mozilla.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
NOTE: A NOTE indicates important information that helps you make better use of your system.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Initial release: May 2008
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Summary of Contents

Page 1 - Notes, Notices, and Cautions

Dell™PowerVault™124TLTO3-060 SAS Autoloader User's Guide  Introduction Installing the Autoloader Operating the Autoloader Remote Management U

Page 2 - User's Guide

Customer Service Fax 5928181308 Home and Small Business tollfree:8008582222 Preferred Accounts Division tollfree:8008582557 Large Corporate

Page 3 - Setting Ethernet

City Codes: (1) (4) Switchboard 0825004700 Switchboard (calls from outside of France) 0499754000 Sales 0825004700 Fax 0825004701 Fax (calls

Page 4 - Setting the SNMP Server

[email protected] Numbers 080-25068033or your city STD code + 60003355or toll-free: 1-800-425-9045Customer Service Home and Small Business

Page 5 - Setting the Time

     Customer Service044-556-4240 Business Sales Division — up to 400 employees044-556-1465 Preferred Accounts Division Sales — over 400 employee

Page 6 - Setting Security

New Zealand International Access Code: 00 Country Code: 64 Online Support support.ap.dell.com  support.ap.dell.com/contactus Technical Support, Cust

Page 7 - Setting Passwords

00 Country Code: 421 Technical Support 0254415727 Customer Service 420225372707 Fax 0254418328 Tech Fax 0254418328 Switchboard (Sales) 0254

Page 8

Technical Support, Customer Service, Salestoll-free:1-888-799-5908Turks and Caicos Islands Online Support www.dell.com/tc [email protected]

Page 9

Back to Contents Page Venezuela Online Support www.dell.com/ve [email protected] Support, Customer Service, Sales0800-100-4752

Page 10

Back to Contents Page Diagnostics:Dell™PowerVault™124TLTO3-060 SAS Autoloader User's Guide Diagnostic Tests from the Front Panel Remote Man

Page 11

2. Scroll to the test you want to run and press Enter. If you are already logged in as Administrator, the test begins executing immediately. The messa

Page 12

Back to Contents Page FrontPanelAdministration:Dell™PowerVault™124TLTO3-060 SAS Autoloader User's Guide When you first power on the Dell P

Page 13

Back to Contents Page GettingHelp:Dell™PowerVault™124TLTO3-060 SAS Autoloader User's Guide Technical Assistance  Dell Enterprise Trainin

Page 14

www.dell.com/jp (Japan only) www.euro.dell.com (Europe only) www.dell.com/la (Latin American countries) www.dell.ca (Canada only) l Anonymous fil

Page 15

Automated Order-Status Service  TocheckonthestatusofanyDell™productsthatyouhaveordered,youcangotosupport.dell.com, or you can call t

Page 16

Before You Call  If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the computer. Y

Page 17

Back to Contents Page InstallingtheAutoloader:Dell™PowerVault™124TLTO3-060 SAS Autoloader User's Guide Installation Overview Installing th

Page 18 - Front Panel Diagnostic Tests

UL Requirements Bar Code Reader Your autoloader is equipped with a bar code reader. Although the autoloader does not require tape cartridges to have

Page 19 - RMU Diagnostic Tests

Back Panel Overview Unpacking the Autoloader Before you begin, clear a desk or table so that you can unpack the autoloader. You also need to selec

Page 20 - Technical Assistance

 Connecting the SAS, Ethernet, and Power Cables To connect the SAS, Ethernet, and power cables to the autoloader: 1. Shut down and turn off the sel

Page 21 - AutoTech Service

 6. Attach the female connector of the power cable to the power connector on the back panel of the autoloader. 7. Plug in the power cable to the ne

Page 22 - Problems With Your Order

Enabling LUN Support in Linux To verify the detection of a tape drive, administrators should check for its entry in /proc/scsi/scsi. Current version

Page 23 - Before You Call

To configure the Dell PowerVault 124T LTO3-060 SAS autoloader, you must verify the setup of the following: l Magazine(s). l Ethernet IP address (if y

Page 24 - Choosing a Location

Back to Contents Page Introduction:Dell™PowerVault™124TLTO3-060 SAS Autoloader User's Guide Overview Data backup is essential to protect irre

Page 25 - Product Overview

Back to Contents Page OperatingtheAutoloader:Dell™PowerVault™124TLTO3-060 SAS Autoloader User's Guide Operator's Panel Functionality

Page 26 - Unpacking the Autoloader

Using Cartridges When you first install the autoloader, you load your cartridges into the magazines (see "Manually Operating the Magazine")

Page 27

Ejecting a Single Cartridge When you want to remove a single cartridge from the autoloader, you can specify the cartridge you want by bar code or loca

Page 28

Outward Side of a Magazine The autoloader will not run unless both magazine bays are properly occupied with either a magazine or a magazine blank. On

Page 29

Manually Operating the Magazine There are two white thumbwheels, located on each end of the magazine. You can move the slots within the magazine by tu

Page 30 - Overview

 Running an Inventory The autoloader automatically runs an inventory whenever you power it back on or insert a magazine. An inventory checks each ma

Page 31 - Enter Passwords

Viewing Element Status The element status reports the status of the magazine slots. The status indicates whether a slot contains a cartridge or not,

Page 33 - Ejecting a Single Cartridge

Back to Contents Page RemoteManagementUnit:Dell™PowerVault™124TLTO3-060 SAS Autoloader User's Guide Remote Management Unit Overview Confi

Page 34 - Installing a Magazine

1. From the main menu, scroll to Configuration, and then press Enter. 2. From the Configuration menu, scroll to Ethernet, and then press Enter. 3. Fro

Page 35

RMU Web Interface Status Pane 1. System Status - provides model and serial number (S/N) of both the autoloader and the drive. This section also conta

Page 36 - Viewing Status Information

The options listed under System Operations include Compression, Barcode Reader, Cleaning Tape, Magazines, and System Time. Compression For the Dell P

Page 37 - Viewing Ethernet Information

When configured for Both magazines, the autoloader always reports 16 storage elements to the host. This allows the removal and reinstallation of magaz

Page 38

To Set Network Configuration: 1. To change the values of the subnet mask, gateway, Simple Network Management Protocol (SNMP) server, or the time serve

Page 39

l Full Locking permits only one authorized client to issue control requests at a time. This client must release the lock by clicking the Home/Logout o

Page 40 - Configuration Page

A minimum of two cartridges are required to run the diagnostic tests. The diagnostic tests available on the autoloader include: l Loader - Picker Tes

Page 41 - Setting the Magazines

2. From the Library Operations page, click Set to Home. This executes a reset command to the autoloader. Back to Contents Page

Page 42 - Setting Network Options

Back to Contents Page TechnicalSpecifications:Dell™PowerVault™124TLTO3-060 SAS Autoloader User's Guide Physical Specifications Autoloader

Page 43

Autoloader Power Specifications Autoloader Vibration Specifications Autoloader Shock Specifications Tape Drive Specifications LTO3-060 SAS Dri

Page 45 - Library Operations Page

next digit. When you have advanced through all of the digits of the SNMP server address, the autoloader displays Enter to save. 5. Press Enter. New S

Page 46 - Back to Contents Page

Back to Contents Page Troubleshooting:Dell™PowerVault™124TLTO3-060 SAS Autoloader User's Guide Before Contacting Customer Support Operator

Page 47 - Physical Specifications

Operator Control Panel Error Display The Operator Control Panel (OCP) is used for operator input, and to display status and error information outpu

Page 48 - Tape Drive Specifications

When either of these things occur, the system generates a log of the error. You can use these error logs to determine the type of error, when it occur

Page 49

17 Activate Error 18 Threshold Error 19 Suspend Lifted 1A Block Pool Error 1B Queue Function Failed 1C Semaphore Function Failed 1D Timer Function Fai

Page 50

l If the Random Moves test failed, see steps above for necessary actions. l Power cycle the autoloader and re-run the failed test. See Contacting Dell

Page 51 - Checking for Errors

l Verify that the autoloader operates correctly when properly configured and attached directly to a host system using a cross-over cable. l If all pr

Page 52 - Autoloader Logs

l Check host adapter and SAS cables. l Power cycle the autoloader and retry the operation. l If all previous steps fail, see Contacting Dell. Servo E

Page 53

l Power cycle the autoloader through the front panel. l Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control

Page 54

l Power cycle the autoloader. l Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control Panel (OCP). Note: The

Page 55

Front Panel Error Types EA LCD Busy ErrorPossible LCD controller problem, software error, or communication error. l Power cycle the autoloader. l Run

Page 56

9. Press Enter to save. 10. Press Escape as necessary to return to the main menu. Barcode Reader You can enable or disable the Barcode Reader from th

Page 57

 TapeAlert Logs You can retrieve TapeAlert log information through one of three methods: l Operator Control Panel (OCP) l Remote Management Unit (R

Page 58

Tape Alert Message Typical Application Client Message Probable Cause Of Error Message Recommended Action Drive TAflag[01] Read Warning TapeAlert Log E

Page 59

Unrecoverable Mechanical Cartridge Failure TapeAlert Log Entry: 0004000000000000 in the drive has experienced a mechanical failure. cartridge mechanic

Page 60 - TapeAlert Logs

Drive TAflag[28] Power Consumption TapeAlert Log Entry: 0000001000000000 The tape drive power consumption is outside the specified range. Power consu

Page 61

 Returning the Autoloader for Service If you need to return the autoloader or a component of the autoloader for service, see Contacting Dell. The f

Page 62

Packing the Autoloader Gather the original packaging material to pack the autoloader: the shipping box, two foam end caps, accessory package insert (p

Page 63

Security Option When you first power on the autoloader, the security option is set to Off. Use the following procedure to enable the security option.

Page 64

Back to Contents Page ContactingDell:Dell™PowerVault™124TAutoloader For customers in the United States, call 800-WWW-DELL (800-999-3355). Dell

Page 65 - Packing the Autoloader

Barbados Online Support www.dell.com/bb [email protected] Support, Customer Service, Salestoll-free:1-800-534-3142Belgium (Brussels)

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