Dell Latitude C800 User Manual

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Dell™Latitude™C800User'sGuide
Model PP01X
Notes, Notices, and Cautions
Information in this document is subject to change without notice.
©20002001 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, Dimension, Dell Precision, Latitude, Inspiron, OptiPlex, ExpressCharge, HyperCool, DellWare, TrueMobile, and AccessDirect are
trademarksofDellComputerCorporation;Microsoft, Windows, Windows NT, and MS-DOS are registered trademarks of Microsoft Corporation; 3Com is a registered trademark
of 3Com Corporation; Intel and Pentium are registered trademarks of Intel Corporation; GeForce2 Go is a trademark of NVIDIA Corporation; ENERGY STAR is a registered
trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell has determined that this product meets the ENERGY STAR guidelines for
energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell disclaims any proprietary
interest in trademarks and trade names other than its own.
The following product notice applies to the Macrovision Corporation product that is included with the DVD-ROM drive:
This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by
Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation and is intended for home and
other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
937XK A02 05 Jun 2001
About Your Computer
What You Need to Know
Features and Options
Front View
Setup and Operation
Using Your Computer
Connecting Devices
Passwords and Security
Traveling With Your Computer
Removing and Replacing Parts
Powering Your Computer
AC Adapter and Battery
Conserving Power
Using the System Setup Program
Reinstalling Software
Solving Problems
Finding Solutions
DellDiagnostics
Understanding Error Messages
Getting Help
Help Overview
Contacting Dell
Technical Specifications
Additional Information
Regulatory Notices
Warranty and Return Policy
NOTE:ANOTEindicatesimportantinformationthathelpsyoumakebetteruseofyourcomputer.
NOTICE:ANOTICEindicateseitherpotentialdamagetohardwareorlossofdataandtellsyouhowtoavoidtheproblem.
CAUTION: A CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate
injury.
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Summary of Contents

Page 1

Dell™Latitude™C800User'sGuide Model PP01X Notes, Notices, and Cautions Information in this document is subject to change without notice. ©20

Page 2 - About the Batteries

Docking Devices USB Devices Mouse, External Keyboard, and External Numeric Keypad Mouse If the Pointing Device option in the system setup program is s

Page 3

The PC Card configuration utility performs the following functions: l Notifies you whenever a PC Card is inserted and tells you how the card is confi

Page 4 - Checking the Battery Charge

Back to Contents Page Limited Warranty and Return Policy: Dell™ Latitude™ C800 User's Guide Three-Year Limited Warranty (U.S. Only) Dell Compute

Page 5 - Detecting Battery Problems

AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE. SOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL

Page 6 - Battery Disposal

DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES,

Page 7 - Left Side View

"Total Satisfaction" Return Policy (U.S. and Canada Only) If you are an end-user customer who bought new products directly from a Dell compa

Page 8 - Right Side View

You can attach the AC adapter to the AC adapter connector. The AC adapter converts AC power to the DC power required by the computer. You can connect

Page 9 - Parallel Devices

NOTICE: Do not confuse the modem and network connectors on your computer. Do not plug a telephone line into the network connector. For information on

Page 10 - AC Adapter

Adjusting the Picture If an error message notifies you that the current resolution and color depth are using too much memory and preventing DVD playba

Page 11 - Network

Back to Contents Page ContactingDell:Dell™Latitude™C800User'sGuide Overview When you need to contact Dell, use the telephone numbers, codes

Page 12 - TV and Digital Audio

Americas Contact Numbers Germany (Langen) 00 49 6103 Hong Kong 001 852 Not required Ireland (Cherrywood) 16 353 1 Italy (Milan) 00 39 0

Page 13 - IEEE 1394 Devices

Chile call the U.S.A. for sales, customer, and technical assistance Latin America NOTE: Customers in Latin America call the U.S.A. for sales, custome

Page 14 - International Dialing Codes

Europe Contact Numbers Country (City) Department Name or Service Area Code Local Number or Toll-Free Number Austria (Vienna) NOTE: Customers in Au

Page 15 - Americas Contact Numbers

(Paris/Montpellier)     Technical Support 0825 387 270 CustomerCare 0825 823 833 Fax 0825 004701 Switchboard 0825 004 700 Switchboard (

Page 16

Switchboard 02 577 821 Web site: http://support.euro.dell.com  E-mail:[email protected] Luxembourg NOTE: Customers in Luxembourg call B

Page 17 - Europe Contact Numbers

Back to Contents Page ACAdapterandBattery:Dell™Latitude™C800User'sGuide About the AC Adapter l You can connect the AC adapter with your c

Page 18

Spain (Madrid)      Home and Small BusinessTechnical Support  902 100 130 Customer Care  902 118 540 Sales  902 118 541Fax  90

Page 19

Asia and Other Regions Contact Numbers E-mail: [email protected] Country (City) Department Name or Service Area Code Local Number or

Page 20

Back to Contents Page Korea (Seoul) Technical Support  toll free: 080-200-3800 Sales  toll free: 080-200-3600 Customer Service (Penang, Malaysia

Page 21

Back to Contents Page Dell™Diagnostics:DellLatitude™C800User'sGuide When to Use the Dell Diagnostics Whenever a major component or device i

Page 22

l BootFirstDevice:DisketteDrive l BootSecondDevice:CD/DVD/CD-RW Drive l BootThirdDevice:InternalHDD 6. Insert the Dell ResourceCD int

Page 23

Information in the Advanced Testing screen is presented as follows: l On the left side of the screen, the Device Groups area lists the diagnostic t

Page 24 - Advanced Testing

Confirming the System Configuration Information When you boot your computer from your ResourceCD, the diagnostics checks your system configuration inf

Page 25

Back to Contents Page ReinstallingSoftware:Dell™Latitude™C800User'sGuide Installing Drivers and Utilities The Dell Drivers and Utilities CD

Page 26

5. Double-clickthefolderfortheutilities. 6. Copy the Asset Tag utility on the Drivers and Utilities CD to the c:\dell\utildirectoryonyourha

Page 27

 Installing Network Adapter Drivers for Windows NT® 1. Save your work in all open application programs. 2. Insert the Drivers and Utilities CD into

Page 28

 l The battery’s self-test capability alerts you to battery conditions such as low charge.  l The battery has a life span of around 400 discharge/

Page 29

1. If you have not already done so, perform steps 2 through 14 under Installing Network Adapter Drivers to install Advanced Power Management (APM) sup

Page 30

Back to Contents Page UnderstandingErrorMessages:Dell™Latitude™C800User'sGuide Your application programs, operating system, and the comput

Page 31

computer, reinstall the drive, and reboot the computer. Run the hard drive tests in the Dell Diagnostics.Hard-disk drive controller failure 0The hard

Page 32

Back to Contents Page Not a boot disketteThere is no operating system on the floppy disk.Boot the computer with a floppy disk that contains an operati

Page 33

Back to Contents Page FeaturesandOptions:Dell™Latitude™C800User'sGuide l 15.0-inch or 14.1-inch super extended graphics array plus (SXGA

Page 34

For information on the available options for your computer, visit the Dell website at http://www.dell.com. Back to Contents Page

Page 35 - Back to Contents Page

Back to Contents Page Front View:Dell™Latitude™C800User'sGuide NOTICE: To avoid overheating the computer, do not place any objects close to

Page 36 - Status Lights

Back to Contents Page Drive accessCaps LockBatteryScroll Lock

Page 37 - Scroll Lock

Back to Contents Page HelpOverview:Dell™Latitude™C800User'sGuide Technical Assistance If you need assistance with a technical problem, perf

Page 38 - Help Tools

[email protected] [email protected] (for Asian/Pacific countries only) support.euro.dell.com (for Europe only) l Electronic Quote Service sales@

Page 39 - Product Information

You can also install a second battery in the modular bay. Installing a Battery in the Modular Bay NOTICE: To avoid data loss, do not replace a battery

Page 40 - Before You Call

4. Include any accessories that belong with the item(s) being returned (power cables, software diskettes, guides, and so on) if the return is for cre

Page 41 - Safety Instructions

Back to Contents Page WhatYouNeedtoKnow:Dell™Latitude™C800User'sGuide Finding Information In addition to this User's Guide, the fol

Page 42

Power (Safety Instructions, continued) Battery(SafetyInstructions,continued) l Do not use your computer in a wet environment, for example, ne

Page 43 - When Using Your Computer

AirTravel(SafetyInstructions,continued)  EMC Instructions l Use shielded signal cables to ensure that you maintain the appropriate EMC classi

Page 44 - Ergonomic Computing Habits

board. l Clean the display with a soft, clean cloth and commercial window cleaner that does not contain wax or abrasives. Apply the cleaner to the cl

Page 45

When Removing or Installing Memory Modules Before removing or installing memory modules, perform the following steps in the sequence indicated. NOTI

Page 46 - Power Conservation Modes

Back to Contents Page Conserving Power: Dell™Latitude™C800User'sGuide Conservation Tips l For Microsoft®Windows®2000 and Windows Me, enter

Page 47 - Power Options Properties

 Hibernate Mode Hibernate mode copies all system data to the hard drive, and then turns off the computer. When you resume computer operation, the app

Page 48 - Activating Hibernate Mode

The Power Options Properties window contains the following tabs: l Power Scheme — Allows you to select a power mode setting. Select the Portable/La

Page 49 - ENERGY STAR®Emblem

Activating Suspend Mode l Press <Fn><Esc> (or <Scroll Lock><Esc> on an external keyboard if the External Hot Key option is ena

Page 50 - FCC Notices (U.S. Only)

1If you install a failed battery, the light flashes amber rapidly. To purchase a new battery, call Dell or go to the Dell website at http://www.dell

Page 51

Back to Contents Page RegulatoryNotices:Dell™Latitude™C800User'sGuide Overview Electromagnetic Interference (EMI) is any signal or emissio

Page 52 - CE Notice (European Union)

as distinguished by either an FCC ID number or the FCC logo ( ), your computer is considered to be a Class B digital device. Once you have determined

Page 53 - VCCI Notice (Japan Only)

Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fa

Page 54

l EN 60950 — "Safety of Information Technology Equipment." l Class A is for typical commercial areas. l Class B is for typical domestic ar

Page 55

This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) for information technology equipment. If th

Page 56 - BSMI Notice (Taiwan Only)

The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer,

Page 57 - CE Mark Notice

InformaciónparaNOM(únicamenteparaMéxico) Lainformaciónsiguienteseproporcionaeneldispositivooenlosdispositivosdescritosenestedocume

Page 58

CE Mark Notice This device complies with the requirements of the European Directive 1999/5/EC. New Zealand Telecom Warnings General “The grant of

Page 59

“This equipment shall not be set up to make automatic calls to the Telecom ‘111’ Emergence Service.” “If a charge for local calls is unacceptable, th

Page 60

Back to Contents Page Removing and Replacing Parts: Dell™Latitude™C800User'sGuide Preparing to Work Inside the Computer Before you start to w

Page 61

Battery Disposal When your battery no longer holds a charge, call your local waste disposal agency or environmental agency for advice on disposing of

Page 62

4. Remove the new hard drive from its packaging. Save the original packaging to use when you store or ship the hard drive. NOTICE: If the drive doe

Page 63 - Using a Hard Drive Password

2. Closethedisplay,andturnthecomputerupsidedown. 3. Remove the screw from the memory module cover (located next to the icon labeled "K

Page 64 - Assigning an Asset Tag

Memory modules are keyed, or designed to fit into their sockets in only one direction. The slots on the system board are notched so that the memory mo

Page 65

Back to Contents Page Passwords and Security: Dell™Latitude™C800User'sGuide About Passwords A primary password prevents unauthorized access t

Page 66

The hard drive password helps protect the data on your hard drive from unauthorized access. You can also assign a password for the modular hard drive

Page 67 - The System Setup Screens

3. Type asset /d and press <Enter>. Assigning an Owner Tag Anownertagcanhaveupto48characters;anycombinationofletters,numbers,and

Page 69

Back to Contents Page UsingtheSystemSetupProgram:Dell™Latitude™C800User'sGuide Overview You can use the system setup program as follows:

Page 70

The box on the upper-right half of each screen displays help information for the option with a currently highlighted field. l Computer data The box in

Page 71

Back to Contents Page FindingSolutions:Dell™Latitude™C800User'sGuide Overview Before you call Dell for technical assistance, complete the

Page 72

Back to Contents Page Connecting Devices: Dell™Latitude™C800User'sGuide Back View NOTICE: When disconnecting external devices from the back

Page 73

the computer. 2. Ground yourself by touching one of the metal connectors on the back of the computer. 3. Remove any installed batteries. Wipe off ea

Page 74

7. Turn off the computer, wait a few seconds, and then turn on the computer again. Does the light appear? Yes. Your computer is receiving power. Go

Page 75

No. Call Dell for technical assistance. Only Partial PowerIf the light shows that your computer is receiving power, but the display remains blank, p

Page 76

During POST, the computer checks the drive, comparing its characteristics with the system configuration information. The light blinks as the compute

Page 77 - During POST, the

trouble, call Dellfortechnicalassistance. No. Go to step 11. 11. Call Dell for technical assistance. Hard Drive ProblemsDuring POST, the compute

Page 78

Hardware Conflicts Hardware conflicts occur if the device is detected by the operating system but is configured incorrectly. Symptoms: l System hang

Page 79

double-click Control Panel.) l Double-click the PC Card (PCMCIA) icon. Ensure that the card is listed in the PC Card (PCMCIA) Properties window. If

Page 80

7. Adjust the brightness. Is the full display readable? Yes. Go to step 8. No. Go to step 9. 8. Has an error message appeared? Yes. See "Under

Page 81

l Eliminate possible interference. Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference from those devices. l If you

Page 82 - PC Cards

2. Do the tests complete successfully? Yes. The controller is functioning properly. If the problem persists, call Dell for technical assistance. No.

Page 83 - Connectors

Right Side View NOTICE: To avoid overheating the computer, do not place any objects close to an air intake or fan, and do not allow any objects to co

Page 84

If a system error message indicates a port problem or if equipment connected to a port seems to perform incorrectly or not at all, the source of the p

Page 85 - Battery

Back to Contents Page No. Call Dellfortechnicalassistance. Parallel Port Printer Doesn'tWork Basic Checks: l Verify the printer cable conne

Page 86 - Physical

Back to Contents Page TechnicalSpecifications:Dell™Latitude™C800User'sGuide ProcessorAC AdapterPC CardsPhysicalMemoryEnvironmental (Comput

Page 87 - Touch Pad

3.3-V SDRAM SODIMMS Standard RAM64-MB memory moduleMaximum RAM512 MBMemory clock speed100MHzMemory access timeCL2 (Note: CL2 indicates a CAS latency

Page 88 - Fixed Optical Drives

NOTE: Color depth is based on 256 colors for 8-bit, 65,536 colors for 16-bit, and 4,294,967,296 colors for 32-bit displays. Display Resolution and Col

Page 89 - Travel Tips

Display TypeSXGA+ active-matrix color (TFT) UXGA active-matrix color (TFT)Dimensions(activearea):15.0inchesHeight 228.1 mm (9.0 inches)Width 304.

Page 90 - Traveling by Air

Width 139.0 mm (5.47 inches)Weight8 cell: 0.39 kg (0.87 lb)Voltage14.8 VDCCapacity8 cell: 59.0 WHCharge time (approximate)1:Computer on 2.5hrCompute

Page 91 - Modular Bay

Width 326.1 mm (12.84 inches)Depth 276.0 mm (10.87 inches)Weight2 2.98 kg (6.58 lb) with travel module installed in modular bay 3.18 kg (7.02 lb) wi

Page 92

Back to Contents Page Supply current 25 mA (maximum operating for track stick and touch pad combined)ESDin accordance with IEC-801-2Track Stick Inte

Page 93 - CD, CD-RW, or DVD Drive

Back to Contents Page TravelingWithYourComputer:Dell™Latitude™C800User'sGuide Identifying Your Computer l Attach a nametag or business c

Page 94

External Monitor If you are running the Microsoft®Windows®Me operating system in dual-display mode, you can use an external monitor as an extension

Page 95 - Keyboard and Keypad Controls

for your modem connection. Traveling by Air l Be sure to have a charged battery available in case you are asked to turn on the computer. NOTICE: Do n

Page 96 - Speaker Controls

Back to Contents Page UsingYourComputer:Dell™Latitude™C800User'sGuide Modular Bay Your computer comes with a floppy driveinstalledinthe

Page 97 - Cursor Controls

4. Insert the new device and push it until you hear a click. Swapping Devices While the Computer Is On NOTICE: If the computer is docked, undock it

Page 98

6. Insert the new device and push it until you hear a click. 7. Press the power button to resume from standby. 8. If necessary, enter your password

Page 99

NOTICE: Donotmovethecomputerwhenusingthedrive. NOTICE: Always use compressed air to clean the lens in the drive. Never touch the lens. Playi

Page 100

1. Click the Start button, point to Settings, and then click Control Panel. (If you are running Windows 2000, double-click Control Panel.) 2. In the

Page 101 - C800 User's Guide

Power Conservation Key Combination Press toactivatepowerconservationpropertiesifyouconfiguredthepowermanagementproperties.See"C

Page 102

Cursor Controls YourcomputerisequippedwiththeDellDualPointintegratedpointingdevice,whichincludestwocursorpointingdevicesthatperform

Page 103

The two track stick buttons, located between the touch pad and the space bar on the keyboard, correspond to the left and right buttons on a mouse. l

Page 104

See "Technical Specifications" for information on supported PC Cards. NOTICE: Extended cards are longer versions of standard PC Cards. They

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