Dell PowerEdge R910 Owner's Manual

Browse online or download Owner's Manual for Servers Dell PowerEdge R910. Dell PowerEdge R910 Owner's Manual User Manual

  • Download
  • Add to my manuals
  • Print
  • Page
    / 210
  • Table of contents
  • TROUBLESHOOTING
  • BOOKMARKS
  • Rated. / 5. Based on customer reviews

Summary of Contents

Page 1 - Hardware Owner’s

Dell™ PowerEdge™ R910Hardware Owner’sManualRegulatory Model: E06S SeriesRegulatory Type: E06S001book.book Page 1 Tuesday, December 4, 2012 3:11 PM

Page 2 - Notes, Cautions, and Warnings

10 ContentsUsing the Custom Test Options . . . . . . . . . . . . 195Selecting Devices for Testing. . . . . . . . . . . 195Selecting Diagnostics O

Page 3 - Contents

100 Installing System ComponentsInstalling a Memory-Riser Blank CAUTION: Many repairs may only be done by a certified service technician. You should

Page 4 - 4 Contents

Installing System Components 101Figure 3-7. Removing and Installing a Memory RiserInstalling a Memory Riser1Turn off the system, including any attache

Page 5

102 Installing System Components4Align the memory riser with the slots on the memory-riser guide and the cooling fan assembly.5Insert the memory riser

Page 6 - 6 Contents

Installing System Components 103Figure 3-8. Removing and Installing the Memory Module Cover CAUTION: Handle each memory module only on either card edg

Page 7

104 Installing System ComponentsFigure 3-9. Installing and Removing a Memory Module6Align the memory module's edge connector with the alignment k

Page 8 - 8 Contents

Installing System Components 10512Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.13Press <

Page 9

106 Installing System Components5Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket. See Figu

Page 10 - 10 Contents

Installing System Components 107Installing the Memory-Riser Guide1Align the memory-riser guide with the slots on the chassis.2Lower the memory-riser g

Page 11 - About Your System

108 Installing System ComponentsRemoving a Hard-Drive Blank CAUTION: To maintain proper system cooling, all empty hard-drive bays must have drive bla

Page 12 - 12 About Your System

Installing System Components 109Removing a Hard Drive CAUTION: Ensure that your operating system supports hot-swap drive installation. See the docume

Page 13

About Your System 111About Your SystemAccessing System Features During StartupThe following keystrokes provide access to system features during startu

Page 14 - LCD Panel Features

110 Installing System ComponentsFigure 3-12. Removing and Installing a Hard DriveInstalling a Hard Drive CAUTION: Use only hard drives that have been

Page 15 - Home Screen

Installing System Components 1115Close the handle to lock the drive in place.Removing a Hard Drive From a Hard-Drive CarrierRemove the screws from the

Page 16 - Setup Menu

112 Installing System ComponentsInstalling a Hard Drive Into a Drive Carrier1 Insert the hard drive into the hard-drive carrier with the connector end

Page 17 - View Menu

Installing System Components 1136To remove the drive, press down and push the blue release tab toward the front of the system. See Figure 3-14.7Slide

Page 18 - Hard-Drive Indicator Patterns

114 Installing System ComponentsInstalling an Optical Drive CAUTION: Many repairs may only be done by a certified service technician. You should only

Page 19

Installing System Components 115Cooling FansYour system contains six single-rotor hot-swappable fans to provide cooling for the processors, expansion

Page 20 - 20 About Your System

116 Installing System ComponentsFigure 3-15. Removing and Installing a Cooling FanInstalling a Cooling Fan CAUTION: Many repairs may only be done by

Page 21 - NIC Indicator Codes

Installing System Components 117Removing the Cooling Fan Assembly CAUTION: Many repairs may only be done by a certified service technician. You shoul

Page 22 - Power Indicator Codes

118 Installing System ComponentsFigure 3-16. Removing and Installing the Fan Assembly1 handles (2) 2 cooling fan assembly3 release tabs (2)312book.bo

Page 23 - LCD Status Messages

Installing System Components 119Installing the Cooling Fan Assembly CAUTION: Many repairs may only be done by a certified service technician. You sho

Page 24 - Removing LCD Status Messages

12 About Your SystemFront-Panel Features and IndicatorsFigure 1-1. Front-Panel Features and IndicatorsItem Indicator, Button, or ConnectorIcon Descrip

Page 25

120 Installing System Components CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting an

Page 26 - 26 About Your System

Installing System Components 121Figure 3-17. Removing and Installing a USB Memory Key 1 USB memory key 2 USB memory key connector12book.book Page 12

Page 27

122 Installing System ComponentsIntegrated NIC Hardware KeyTCP/IP Offload Engine (TOE) and iSCSI are enabled by default on the system. The integrated

Page 28 - 28 About Your System

Installing System Components 123Figure 3-18. Removing or Installing a NIC Hardware Key 5Close the system. See "Closing the System" on page

Page 29

124 Installing System Components• PCI Express Generation 1 is supported on slot 5 and Generation 2 expansion cards are supported in the slots 1, 2, 3,

Page 30 - 30 About Your System

Installing System Components 125Installing an Expansion Card CAUTION: Many repairs may only be done by a certified service technician. You should onl

Page 31

126 Installing System ComponentsFigure 3-19. Installing or Removing an Expansion Card 1 expansion-card latch 2 screw3 expansion card 4 expansion-card

Page 32 - 32 About Your System

Installing System Components 1279If applicable, connect any cables to the expansion card.10Close the system. See "Closing the System" on pag

Page 33

128 Installing System ComponentsInstalling an Expansion-Card Riser CAUTION: Many repairs may only be done by a certified service technician. You shou

Page 34 - 34 About Your System

Installing System Components 129Figure 3-20. Removing and Installing the Panel1 latch 2 panel21book.book Page 129 Tuesday, December 4, 2012 3:11 PM

Page 35

About Your System 133 NMI button Used to troubleshoot software and device driver errors when using certain operating systems. This button can be press

Page 36 - 36 About Your System

130 Installing System ComponentsFigure 3-21. Removing and Installing an Expansion Card in an Expansion-Card Riser1 expansion-card riser 2 expansion ca

Page 37

Installing System Components 131Figure 3-22. Removing and Installing an Expansion-Card Riser1 release tabs (2) 2 expansion-card riser3 expansion-card

Page 38 - 38 About Your System

132 Installing System ComponentsRemoving an Expansion-Card Riser CAUTION: Many repairs may only be done by a certified service technician. You should

Page 39

Installing System Components 133I/O CardRemoving the I/O Card CAUTION: Many repairs may only be done by a certified service technician. You should on

Page 40 - 40 About Your System

134 Installing System ComponentsFigure 3-23. Removing and Installing the I/O CardInstalling the I/O Card1If applicable install the iDRAC6 Enterprise c

Page 41 - System Messages

Installing System Components 1355Close the system. See "Closing the System" on page 90.6If applicable, reconnect the external cables to the

Page 42 - 42 About Your System

136 Installing System ComponentsFigure 3-24. Installing or Removing an iDRAC6 Enterprise Card (Optional) 6Install the I/O card. See "Installing

Page 43

Installing System Components 137Removing an iDRAC6 Enterprise Card CAUTION: Many repairs may only be done by a certified service technician. You shou

Page 44 - 44 About Your System

138 Installing System ComponentsVFlash Media (Optional)The VFlash media card is a Secure Digital (SD) card that plugs into the optional iDRAC6 Enterpr

Page 45

Installing System Components 1395Disconnect the SD module cable.6Pull back slightly on the tabs at the edge of the card and gently lift the edge of th

Page 46 - 46 About Your System

14 About Your SystemLCD Panel Features The system's LCD panel provides system information and status and error messages to signify when the syste

Page 47

140 Installing System ComponentsInstalling the Internal Dual SD Module CAUTION: Many repairs may only be done by a certified service technician. You

Page 48 - 48 About Your System

Installing System Components 141Internal SD Card (Optional)Installing an Internal SD Card CAUTION: Many repairs may only be done by a certified servi

Page 49

142 Installing System Components3Locate the SD card slot on the internal dual SD module and press inward on the card to release it from the slot and r

Page 50 - 50 About Your System

Installing System Components 143Figure 3-26. Installing the Integrated Storage Controller Card 1 battery cable 2 SAS data cables (2)3 integrated stor

Page 51

144 Installing System ComponentsInstalling the Integrated Storage Controller Card CAUTION: Many repairs may only be done by a certified service techn

Page 52 - 52 About Your System

Installing System Components 145RAID BatteryThe information in this section applies only to systems with the optional PERC controller card.Removing a

Page 53

146 Installing System ComponentsFigure 3-27. Removing or Installing the RAID BatteryInstalling the RAID Battery CAUTION: Many repairs may only be don

Page 54 - 54 About Your System

Installing System Components 1474Insert the RAID battery into the battery carrier. See Figure 3-27. NOTE: While installing the RAID battery into the

Page 55

148 Installing System Components6Remove the cooling fan assembly. See "Removing the Cooling Fan Assembly" on page 117. WARNING: The heat si

Page 56 - 56 About Your System

Installing System Components 149Figure 3-28. Installing and Removing the Heat Sink CAUTION: The processor is held in its socket under strong pressure.

Page 57

About Your System 15Figure 1-2. LCD Panel FeaturesHome ScreenThe Home screen displays user-configurable information about the system. This screen is d

Page 58 - 58 About Your System

150 Installing System Components CAUTION: Be careful not to bend any of the pins on the ZIF socket when removing the processor. Bending the pins can

Page 59

Installing System Components 151Installing a Processor CAUTION: Many repairs may only be done by a certified service technician. You should only perf

Page 60 - Alert Messages

152 Installing System Components2Remove the processor from the packing material by the processor’s edges only. Do not touch the bottom of the processo

Page 61 - About Your System 61

Installing System Components 15317If applicable, install the memory-riser blanks. See "Installing a Memory-Riser Blank" on page 100.18Close

Page 62 - 62 About Your System

154 Installing System ComponentsRemoving a Power Supply CAUTION: The system requires one power supply to operate the system normally. On power-redund

Page 63 - Choosing the System Boot Mode

Installing System Components 155Figure 3-31. Removing and Installing a Power Supply Installing a Power Supply1Verify that power supplies are the same

Page 64 - Responding to Error Messages

156 Installing System Components CAUTION: When connecting the power cable, secure the cable with the Velcro strap. NOTE: When installing, hot-swappin

Page 65 - System Setup Options

Installing System Components 157Figure 3-32. Replacing the System Battery3Locate the battery socket. See "System Board Connectors" on page 1

Page 66

158 Installing System Components11Enter the System Setup program to confirm that the battery is operating properly. See "Using the System Setup P

Page 67 - Memory Settings Screen

Installing System Components 1599Pull the blue release pin(s) and slide the backplane upwards. 10Pull the backplane away from the front of the system

Page 68 - Processor Settings Screen

16 About Your SystemTo navigate to the Home screen from another menu, continue to select the up arrow until the Home icon is displayed, and then s

Page 69 - Boot Settings Screen

160 Installing System ComponentsInstalling the SAS Backplane1Align the slots on the SAS backplane with the tabs on the chassis. 2Slide down the SAS ba

Page 70 - Integrated Devices Screen

Installing System Components 1616Remove the cooling fan assembly. See "Removing the Cooling Fan Assembly" on page 117.7Slide the board upwar

Page 71 - PCI IRQ Assignments Screen

162 Installing System ComponentsReplacing the Power Distribution Board CAUTION: Many repairs may only be done by a certified service technician. You

Page 72 - Serial Communication Screen

Installing System Components 1633Open the system. See "Opening the System" on page 89.4Disconnect the display module cable from the control

Page 73 - Power Management Screen

164 Installing System ComponentsFigure 3-35. Removing or Installing the Control Panel Assembly1 T8 Torx screw 2 T10 Torx screws (3)3 control panel boa

Page 74 - System Security Screen

Installing System Components 165Removing the Control Panel Board CAUTION: Many repairs may only be done by a certified service technician. You should

Page 75

166 Installing System ComponentsInstalling the Control Panel Board CAUTION: Many repairs may only be done by a certified service technician. You shou

Page 76 - Exit Screen

Installing System Components 167System BoardRemoving the System Board CAUTION: Many repairs may only be done by a certified service technician. You s

Page 77 - UEFI Boot Manager Screen

168 Installing System Components12Disconnect all cables from the system board.13Loosen the thumbscrew that secures the system board to the chassis. 14

Page 78 - System Utilities Screen

Installing System Components 169Installing the System Board CAUTION: Many repairs may only be done by a certified service technician. You should only

Page 79 - Using the System Password

About Your System 17View MenuOption DescriptionDRAC IP Displays the IPv4 or IPv6 addresses for the iDRAC6. Addresses include DNS (Primary and Secondar

Page 80

170 Installing System Components14Install the memory risers in the same locations on the new board. See "Installing a Memory Riser" on page

Page 81 - Using the Setup Password

Installing System Components 171book.book Page 171 Tuesday, December 4, 2012 3:11 PM

Page 82 - Embedded System Management

172 Installing System Componentsbook.book Page 172 Tuesday, December 4, 2012 3:11 PM

Page 83

Troubleshooting Your System 1734Troubleshooting Your SystemSafety First—For You and Your System CAUTION: Many repairs may only be done by a certified

Page 84

174 Troubleshooting Your SystemTroubleshooting the Video Subsystem 1Check the system and power connections to the monitor.2Check the video interface c

Page 85

Troubleshooting Your System 175for instructions on setting the NVRAM_CLR jumper inside your system and restoring the BIOS to the default settings.4Rec

Page 86

176 Troubleshooting Your System• Change the autonegotiation setting, if possible.• Use another connector on the switch or hub.If you are using a NIC c

Page 87 - Front Bezel (Optional)

Troubleshooting Your System 177• USB memory key• NIC hardware key• Expansion cards and both expansion-card risers•I/O card• Integrated storage control

Page 88 - System Identification Panel

178 Troubleshooting Your System•SD cards• USB memory key• NIC hardware key• Expansion cards and both expansion-card risers•I/O card• Integrated storag

Page 89 - Opening the System

Troubleshooting Your System 179Troubleshooting Power Supplies CAUTION: At least one power supply must be installed for the system to operate. Operati

Page 90 - Closing the System

18 About Your SystemHard-Drive Indicator Patterns1 hard-drive activity indicator (green) 2 hard-drive status indicator (green and amber)Drive-Status

Page 91 - System Memory

180 Troubleshooting Your SystemTroubleshooting System Cooling Problems CAUTION: Many repairs may only be done by a certified service technician. You

Page 92

Troubleshooting Your System 1813Remove and reseat the fan. See "Removing a Cooling Fan" on page 115 and "Installing a Cooling Fan"

Page 93

182 Troubleshooting Your System4Enter the System Setup program and check the system memory setting. See "Memory Settings Screen" on page 67.

Page 94

Troubleshooting Your System 18321As the system boots, observe any error message that appears and the diagnostic indicators on the front of the system.

Page 95

184 Troubleshooting Your SystemTroubleshooting an Internal SD Card CAUTION: Many repairs may only be done by a certified service technician. You shou

Page 96

Troubleshooting Your System 18511Close the system. See "Closing the System" on page 90. 12Turn on the system and attached peripherals and ch

Page 97

186 Troubleshooting Your SystemTroubleshooting a Tape Backup Unit1Ensure that the tape drive is turned on.2Try using a different tape cartridge.3Ensur

Page 98

Troubleshooting Your System 1872If applicable, remove the bezel. See "Removing the Front Bezel" on page 87.3If your system has a RAID contro

Page 99 - Removing a Memory-Riser Blank

188 Troubleshooting Your System3Restart the system and press the applicable key sequence to enter the configuration utility program:• <Ctrl><

Page 100 - Removing a Memory Riser

Troubleshooting Your System 189Troubleshooting Expansion Cards CAUTION: Many repairs may only be done by a certified service technician. You should o

Page 101 - Installing a Memory Riser

About Your System 19Back-Panel Features and IndicatorsFigure 1-3. Back-Panel Features and IndicatorsBlinks amber four times per second Drive failedBli

Page 102 - Installing Memory Modules

190 Troubleshooting Your System14For each expansion card you removed in step 10, perform the following steps:aTurn off the system and attached periphe

Page 103

Troubleshooting Your System 19111Run the appropriate online diagnostic test.If the problem still persists, see step 12.12Open the system. See "Op

Page 104

192 Troubleshooting Your Systembook.book Page 192 Tuesday, December 4, 2012 3:11 PM

Page 105 - Removing Memory Modules

Running the System Diagnostics 1935Running the System DiagnosticsIf you experience a problem with your system, run the diagnostics before calling for

Page 106 - Installing System Components

194 Running the System Diagnostics• View status messages that inform you if tests are completed successfully• View error messages that inform you of p

Page 107 - Hard Drives

Running the System Diagnostics 195Using the Custom Test OptionsWhen you select Custom Test in the Main Menu window, the Customize window allows you to

Page 108 - Removing a Hard-Drive Blank

196 Running the System DiagnosticsViewing Information and ResultsThe following tabs in the Customize window provide information about the test and the

Page 109 - Removing a Hard Drive

Jumpers and Connectors 1976Jumpers and ConnectorsSystem Board JumperFor information on resetting the password jumper to disable a password, see "

Page 110 - Installing a Hard Drive

198 Jumpers and ConnectorsSystem Board ConnectorsFigure 6-1. System Board Connectors1234567810111213141516171819202122232425262728293031329book.book

Page 111

Jumpers and Connectors 199Table 6-2. System Board Jumpers and ConnectorsItem Connector Description1 CTRL_PNL Control panel interface connector2 CTRL_U

Page 112 - Optical Drive

Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indica

Page 113

20 About Your System2 VFlash media slot (optional)Connects an external SD memory card for the optional iDRAC6 Enterprise card.3 USB connectors (2) Con

Page 114 - Installing an Optical Drive

200 Jumpers and ConnectorsSAS Backplane Board ConnectorsFigure 6-2. x16 SAS Backplane Board Connectors22 J_CPU1 Processor 123 MEM_RISER_A Memory riser

Page 115 - Cooling Fans

Jumpers and Connectors 201Figure 6-3. x4 SAS Backplane Board ConnectorsDisabling a Forgotten PasswordThe system's software security features incl

Page 116 - Installing a Cooling Fan

202 Jumpers and Connectors3Remove the jumper plug from the password jumper.See Figure 6-1 to locate the password jumper (labeled "PWRD_EN")

Page 117

Getting Help 2037Getting HelpContacting DellFor customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active

Page 118

204 Getting Helpbook.book Page 204 Tuesday, December 4, 2012 3:11 PM

Page 119 - Internal USB Memory Key

Index 205IndexBbatteriestroubleshooting, 178batterytroubleshooting the RAID card battery, 187battery (system)replacing, 157blankhard drive, 108power s

Page 120

Index 206expansion cardsinstalling, 126removing, 128, 134SAS controller, 143expansion slots, 124Ffront bezelinstalling, 87removing, 87front-panel feat

Page 121

Index 207Mmemorytroubleshooting, 181memory key connector (USB), 120Memory Mirroring memory mode, 92memory modememory mirroring, 92memory modules (DIMM

Page 122 - Integrated NIC Hardware Key

Index 208removingexpansion card, 128, 134front bezel, 87hard drive blank, 108hard drive from a drive carrier, 112hard drives, 109memory modules, 105po

Page 123

Index 209serial communications options, 72system security options, 74system setup screensmain, 65system startup failure, 173Ttelephone numbers, 203TPM

Page 124

About Your System 21Guidelines for Connecting External Devices• Turn off power to the system and external devices before attaching a new external devi

Page 125 - Installing an Expansion Card

Index 210book.book Page 210 Tuesday, December 4, 2012 3:11 PM

Page 126

22 About Your SystemPower Indicator CodesThe power supplies have indicators that show whether power is present or whether a power fault has occurred.

Page 127 - Removing an Expansion Card

About Your System 23Figure 1-4. Power Supply Status IndicatorLCD Status MessagesThe LCD messages consist of brief text messages that refer to events r

Page 128

24 About Your SystemRemoving LCD Status MessagesFor faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is

Page 129 - 1 latch 2 panel

About Your System 25E1119 Chipset # temp out of range. Check motherboard heatsinks.Chipset temperature has reached a point outside of the allowed rang

Page 130

26 About Your SystemE1211 RAID Controller battery failure. Check battery.RAID battery is either missing, bad, or unable to recharge due to thermal iss

Page 131

About Your System 27E1233 IO Riser power failure. Reseat IO Riser.IO riser voltage regulator failed.Reseat the I/O riser. If the problem persists, see

Page 132

28 About Your SystemE1313 Fan redundancy lost. Check fans.The system is no longer fan redundant. Another fan failure would put the system at risk of o

Page 133 - I/O Card

About Your System 29E141F CPU # protocol error. Power cycle AC.The system BIOS reported a processor protocol error.Remove AC power to the system for 1

Page 134 - Installing the I/O Card

Contents 3Contents1 About Your System. . . . . . . . . . . . . . . . . . 11Accessing System Features During Startup. . . . . . . 11Front-Panel Feat

Page 135

30 About Your SystemE1618 Predictive failure on Power Supply # (### W). Check PSU.A power supply fan failure, an over-temperature condition, or power

Page 136

About Your System 31E1631 System power draw exceeded threshold. Contact support.The processors and memory throttling is not sufficient to keep system

Page 137

32 About Your SystemE1712 PCI system error on Bus ## Device ## Function ##.The system BIOS reported a PCI system error on a component that resides in

Page 138 - VFlash Media (Optional)

About Your System 33E1716 Chipset IERR Bus ## Dev ## Function ##. Review & clear SEL.The system BIOS reported a chipset internal error that reside

Page 139

34 About Your SystemE1812 Hard drive ## removed. Check drive.The specified hard drive has been removed from the system.Information only. E1813 Interna

Page 140

About Your System 35E1A15 SAS cable B failure. Check connection.SAS cable B is missing or bad.Reseat the cable. If the problem persists, replace cable

Page 141 - Internal SD Card (Optional)

36 About Your SystemE2014 CMOS RAM failure. Power cycle AC.CMOS failure. CMOS RAM not functioning properly.Remove AC power to the system for 10 second

Page 142

About Your System 37E201A SuperIO failure. Power cycle AC.SIO failure. Remove AC power to the system for 10 seconds and restart the system. If the pro

Page 143

38 About Your SystemE2021 Incorrect memory configur-ation. Review User Guide.Incorrect memory configuration.Check screen for specific error messages.

Page 144

About Your System 39E2112 Memory spared on Card x DIMM ##. Power cycle AC.The system BIOS spared the memory because it has determined the memory has t

Page 145 - RAID Battery

4 ContentsOther Information You May Need . . . . . . . . . . . . 602 Using the System Setup Program and UEFI Boot Manager . . . . . . . . . . . . .

Page 146 - Installing the RAID Battery

40 About Your SystemW1101 CPU VCACHE Regulator temp exceeding range. Check fans.The regulator temperature has reached a point outside of the allowed r

Page 147 - Processors

About Your System 41System MessagesSystem messages appear on the screen to notify you of a possible problem with the system. NOTE: If you receive a s

Page 148

42 About Your SystemAlert! iDRAC6 not responding. Power required may exceed PSU wattage.Alert! Continuing system boot accepts the risk that system may

Page 149

About Your System 43Alert! Power required exceeds PSU wattage. Check PSU and system configuration. Alert! Continuing system boot accepts the risk that

Page 150

44 About Your SystemBIOS Update Attempt Failed!Remote BIOS update attempt failed.Retry the BIOS update. If problem persists, see "Getting Help&qu

Page 151 - Installing a Processor

About Your System 45Current boot mode is set to UEFI. Please ensure compatible bootable media is available. Use the system setup program to change the

Page 152

46 About Your SystemInvalid configuration information - please run SETUP program.An invalid system configuration caused a system halt.Run the System S

Page 153 - Power Supplies

About Your System 47Memory Riser <x> disabled - SMI channel training failure.The memory riser connector is not properly seated.The memory riser

Page 154 - Removing a Power Supply

48 About Your SystemMemory Riser <x> disabled - No Memory detected.The memory modules are not properly seated.The memory module connector may be

Page 155 - Installing a Power Supply

About Your System 49DIMM mismatch: Memory Riser <x> Lockstep Pair DIMM <y & z> disabled.Please replace the lockstep pair with matching

Page 156 - System Battery

Contents 5Embedded System Management . . . . . . . . . . . . 82iDRAC Configuration Utility . . . . . . . . . . . . . . . 83Entering the iDRAC Con

Page 157

50 About Your SystemDIMM population violation: Memory riser <x> DIMM <y>Memory riser <x> lockstep pair DIMM <x & y> disabl

Page 158 - SAS Backplane

About Your System 51DellMemBIST timeout: Memory riser <x> DIMM <y>Memory riser <x> lockstep pair DIMM <x & y> disabled.Ple

Page 159

52 About Your SystemMemory Initialization Warning: Memory size may be reduced. Invalid memory configuration. The system will run but with less memory

Page 160 - Power Distribution Board

About Your System 53No boot device available.Faulty or missing optical drive subsystem, hard drive, or hard-drive subsystem, or no bootable USB key in

Page 161

54 About Your SystemPCIe Training Error: Expected Link Width is x, Actual Link Width is y.Faulty or improperly installed PCIe card in the specified sl

Page 162 - Control Panel Assembly

About Your System 55SATA port x device auto-sensing errorSATA port x device configuration error.SATA port x device errorThe drive connected to the spe

Page 163

56 About Your SystemTime-of-day not set - please run SETUP program.Incorrect Time or Date settings; faulty system battery.Check the Time and Date sett

Page 164

About Your System 57Unable to launch System Services image. System halted!System halted after F10 keystroke because System Services image is either co

Page 165

58 About Your SystemWarning: Control Panel is not installed.The control panel is not installed or has a faulty cable connection.Install the control pa

Page 166

About Your System 59The memory configuration is not optimal. The recommended memory configuration is: <message>Invalid memory configuration. The

Page 167 - System Board

6 ContentsHard Drives. . . . . . . . . . . . . . . . . . . . . . . 107Removing a Hard-Drive Blank . . . . . . . . . . 108Installing a Hard-Drive B

Page 168

60 About Your SystemWarning MessagesA warning message alerts you to a possible problem and prompts you to respond before the system continues a task.

Page 169 - Installing the System Board

About Your System 61• Dell systems management application documentation at dell.com/support/manuals provides information about installing and using th

Page 170

62 About Your Systembook.book Page 62 Tuesday, December 4, 2012 3:11 PM

Page 171

Using the System Setup Program and UEFI Boot Manager 632Using the System Setup Program and UEFI Boot ManagerThe System Setup program is the BIOS progr

Page 172

64 Using the System Setup Program and UEFI Boot ManagerEntering the System Setup Program1Turn on or restart your system.2Press <F2> immediately

Page 173 - Troubleshooting Your System

Using the System Setup Program and UEFI Boot Manager 65System Setup OptionsMain Screen NOTE: The options for the System Setup program change based on

Page 174 - Troubleshooting a USB Device

66 Using the System Setup Program and UEFI Boot ManagerSATA Settings Displays a screen to enable or disable the integrated SATA controller and ports.

Page 175 - Troubleshooting a NIC

Using the System Setup Program and UEFI Boot Manager 67Memory Settings ScreenReport Keyboard Errors(Report default)Enables or disables reporting of ke

Page 176 - Troubleshooting a Wet System

68 Using the System Setup Program and UEFI Boot ManagerProcessor Settings ScreenOption Description64-bit Specifies if the processor(s) support 64-bit

Page 177

Using the System Setup Program and UEFI Boot Manager 69SATA Settings ScreenBoot Settings ScreenOption DescriptionEmbedded SATA(Off default)ATA Mode en

Page 178

Contents 7iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 136Installing an iDRAC6 Enterprise Card . . . . . . . 136Removing an iDRAC6 Enterp

Page 179

70 Using the System Setup Program and UEFI Boot ManagerIntegrated Devices ScreenUSB Flash Drive Emulation Type(Auto default)Determines the emulation t

Page 180 - Troubleshooting a Fan

Using the System Setup Program and UEFI Boot Manager 71PCI IRQ Assignments ScreenEmbedded Gb NICx(NIC1 default: Enabled with PXE; Other NICs: Enabled)

Page 181 - Troubleshooting System Memory

72 Using the System Setup Program and UEFI Boot ManagerSerial Communication ScreenOption DescriptionSerial Communication(On without Console Redirectio

Page 182

Using the System Setup Program and UEFI Boot Manager 73Embedded Server Management ScreenPower Management ScreenOption DescriptionFront Panel LCD Optio

Page 183

74 Using the System Setup Program and UEFI Boot ManagerSystem Security ScreenCPU Power and Performance ManagementOptions are OS DBPM, System DBPM, Max

Page 184

Using the System Setup Program and UEFI Boot Manager 75TPM Security(Off default)Sets the reporting of the Trusted Platform Module (TPM) in the system.

Page 185

76 Using the System Setup Program and UEFI Boot ManagerExit ScreenPress <Esc> to exit the System Setup program; the Exit screen displays:• Save

Page 186 - Troubleshooting a Hard Drive

Using the System Setup Program and UEFI Boot Manager 772Press <F11> after you see the following message:<F11> = UEFI Boot Manager NOTE: T

Page 187

78 Using the System Setup Program and UEFI Boot ManagerUEFI Boot Settings ScreenSystem Utilities ScreenSystem Utilities Enables you to access the Syst

Page 188

Using the System Setup Program and UEFI Boot Manager 79System and Setup Password Features NOTE: For a forgotten password, see "Disabling a Forgo

Page 189

8 ContentsSystem Battery . . . . . . . . . . . . . . . . . . . . . 157Replacing the System Battery . . . . . . . . . . 157SAS Backplane. . . . . .

Page 190

80 Using the System Setup Program and UEFI Boot ManagerThe password assignment is not case-sensitive. Certain key combinations are invalid and if you

Page 191

Using the System Setup Program and UEFI Boot Manager 81 NOTE: You can use the Password Status option in conjunction with the System Password and Setu

Page 192

82 Using the System Setup Program and UEFI Boot ManagerOperating With a Setup Password EnabledIf Setup Password is Enabled, you must enter the correct

Page 193 - Using Online Diagnostics

Using the System Setup Program and UEFI Boot Manager 83iDRAC Configuration UtilityThe iDRAC Configuration Utility is a pre-boot configuration environm

Page 194

84 Using the System Setup Program and UEFI Boot Managerbook.book Page 84 Tuesday, December 4, 2012 3:11 PM

Page 195 - Using the Custom Test Options

Installing System Components 853Installing System ComponentsRecommended ToolsYou may need the following items to perform the procedures in this sectio

Page 196

86 Installing System ComponentsFigure 3-1. Inside the System1 optical drive (optional) 2 control panel display3 memory risers (up to 8) 4 cooling fans

Page 197 - Jumpers and Connectors

Installing System Components 87Front Bezel (Optional)Removing the Front Bezel1Unlock the keylock at the left end of the bezel.2Lift up the release lat

Page 198 - System Board Connectors

88 Installing System ComponentsSystem Identification PanelRemoving the System Identification Panel1If applicable, remove the front bezel. See "Re

Page 199

Installing System Components 89Installing the System Identification Panel1Align the system identification panel with the slot on the chassis. 2Slide t

Page 200 - 200 Jumpers and Connectors

Contents 9Troubleshooting a Wet System . . . . . . . . . . . . . 176Troubleshooting a Damaged System . . . . . . . . . . 177Troubleshooting the Sys

Page 201

90 Installing System ComponentsFigure 3-4. Opening and Closing the SystemClosing the System1Place the cover onto the chassis and offset it slightly to

Page 202

Installing System Components 91System MemoryYour system supports DDR3 registered DIMMs (RDIMMs). Single-, dual-, and quad-rank DIMMs can be 1067 MHz o

Page 203 - Getting Help

92 Installing System ComponentsGeneral Memory Module Installation GuidelinesTo ensure optimal performance of your system, observe the following genera

Page 204 - 204 Getting Help

Installing System Components 93Table 3-1. Memory Configurations (Dual Processor) CPU 1 Memory modeTotal memory(per processor) / total system memoryRis

Page 205 - Index 205

94 Installing System ComponentsCPU 2 Memory modeTotal memory(per processor) / total system memoryRiser A (memory capacity in GB) Riser B (memory capac

Page 206 - Index 206

Installing System Components 95Table 3-2. Memory Configurations (Four Processors)CPU 1 Memory mode Total memory (per processor) / total system memoryR

Page 207 - Index 207

96 Installing System ComponentsCPU 2 Memory mode Total memory (per processor) / total system memoryRiser A (memory capacity in GB) Riser B (memory cap

Page 208 - Index 208

Installing System Components 97CPU 3 Memory mode Total memory (per processor) / total system memoryRiser A (memory capacity in GB) Riser B (memory cap

Page 209 - Index 209

98 Installing System ComponentsCPU 4 Memory mode Total memory (per processor) / total system memoryRiser A (memory capacity in GB) Riser B (memory cap

Page 210 - Index 210

Installing System Components 99Removing a Memory-Riser Blank CAUTION: Many repairs may only be done by a certified service technician. You should onl

Comments to this Manuals

No comments