Dell R210 II Owner's Manual

Dell™ PowerEdge™R210 SystemsHardware Owner’sManualbook.book Page 1 Wednesday, August 12, 2009 4:51 PM

12 Contentsbook.book Page 12 Wednesday, August 12, 2009 4:51 PM

102 Installing System ComponentsFigure 3-19. Control Panel Removal1 control panel cable 2 USB connector cable3 USB connectors (4) 4 screws (4)5 LED di

Installing System Components 103Installing the Control Panel Assembly1Align the screw holes on the control panel board with the holes on the chassis.2

104 Installing System Components5Remove the processor heat sink. See "Removing a Processor" on page 92.6If installed, remove the iDRAC6 Ente

Installing System Components 105Figure 3-20. Removing and Installing the System Board Installing the System Board1Unpack the new system board.2Remove

106 Installing System Components6Tighten the ten screws that secure the system board to the chassis. See Figure 3-20.7Transfer the processor and the h

Troubleshooting Your System 109Troubleshooting Your SystemSafety First—For You and Your System CAUTION: Many repairs may only be done by a certified s

110 Troubleshooting Your SystemTroubleshooting the Video Subsystem 1Check the system and power connections to the monitor.2Check the video interface c

Troubleshooting Your System 1119Reconnect and power on each USB device one at a time.10If a device causes the same problem, power down the device, rep

112 Troubleshooting Your System• Use another connector on the switch or hub.If you are using a NIC card instead of an integrated NIC, see the document

Troubleshooting Your System 113• iDRAC6 Express card• Power supply•Fans• Processor and heat sink• Memory modules4Let the system dry thoroughly for at

About Your System 13About Your SystemAccessing System Features During StartupThe following keystrokes provide access to system features during startup

114 Troubleshooting Your System• Cooling shroud3Ensure that all cables are properly connected.4Close the system. See "Closing the System" on

Troubleshooting Your System 115Troubleshooting Power Supply1Reseat the power supply by removing and reinstalling it. See "Removing the Power Supp

116 Troubleshooting Your SystemTroubleshooting a Fan CAUTION: Many repairs may only be done by a certified service technician. You should only perform

Troubleshooting Your System 117If diagnostics indicates a fault, follow the corrective actions provided by the diagnostic program.2If the system is no

118 Troubleshooting Your System15To troubleshoot an unspecified faulty memory module, replace the memory module in the first DIMM socket with a module

Troubleshooting Your System 119Troubleshooting an Optical Drive CAUTION: Many repairs may only be done by a certified service technician. You should o

120 Troubleshooting Your System6Open the system. See "Opening the System" on page 62.7Reseat the controller card in the expansion card slot.

Troubleshooting Your System 121aRestart the system and enter the host adapter configuration utility program by pressing <Ctrl><R> for a PE

122 Troubleshooting Your System5Ensure that the expansion card is firmly seated in its connector. See "Installing an Expansion Card" on page

Running the System Diagnostics 125Running the System DiagnosticsIf you experience a problem with your system, run the diagnostics before calling for t

14 About Your SystemFront-Panel Features and IndicatorsFigure 1-1. Front-Panel Features and IndicatorsItem Indicator, Button, or ConnectorIcon Descrip

126 Running the System Diagnostics• View status messages that inform you if tests are completed successfully• View error messages that inform you of p

Running the System Diagnostics 127Using the Custom Test OptionsWhen you select Custom Test in the Main Menu window, the Customize window allows you to

128 Running the System Diagnostics•Configuration — Displays basic configuration information about the currently selected device.•Parameters — Displays

Jumpers and Connectors 129Jumpers and ConnectorsThis section provides specific information about the system jumpers. It also provides some basic infor

130 Jumpers and ConnectorsSystem Board ConnectorsFigure 6-1. System Board Connectors241510143179516111213188176book.book Page 130 Wednesday, August

Jumpers and Connectors 131Table 6-2. System Board Jumpers and ConnectorsItem Connector Description13142Memory module slot 3Memory module slot 1 (white

132 Jumpers and ConnectorsDisabling a Forgotten PasswordThe system's software security features include a system password and a setup password, w

Getting Help 133Getting HelpContacting DellFor customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active

134 Getting Helpbook.book Page 134 Wednesday, August 12, 2009 4:51 PM

Glossary 135GlossaryA — Ampere(s).AC — Alternating current.ACPI — Advanced Configuration and Power Interface. A standard interface for enabling the op

About Your System 153 Video connector Connects a monitor to the system.4 Hard drive activity indicatorLights up when the hard drive is in use.5 Diagno

136 Glossarycoprocessor — A chip that relieves the system’s processor of specific processing tasks. A math coprocessor, for example, handles numeric p

Glossary 137F — Fahrenheit.FAT — File allocation table. The file system structure used by MS-DOS to organize and keep track of file storage. The Micro

138 GlossaryIRQ — Interrupt request. A signal that data is about to be sent to or received by a peripheral device travels by an IRQ line to the proces

Glossary 139MAC address — Media Access Control address. Your system’s unique hardware number on a network.mAh — Milliampere-hour(s).Mb — Megabit(s); 1

140 Glossaryparity — Redundant information that is associated with a block of data.parity stripe — In RAID arrays, a striped hard drive containing par

Glossary 141ROM — Read-only memory. Your system contains some programs essential to its operation in ROM code. A ROM chip retains its contents even af

142 Glossarysystem board — As the main circuit board, the system board usually contains most of your system’s integral components, such as the process

Glossary 143video memory — Most VGA and SVGA video adapters include memory chips in addition to your system’s RAM. The amount of video memory installe

144 Glossarybook.book Page 144 Wednesday, August 12, 2009 4:51 PM

Index 145IndexBback-panel features and indicators, 16battery (system)replacing, 100bezel, 61BMCconfiguring, 56Ccablingoptical drive, 64CD drivetrouble

16 About Your SystemBack-Panel Features and IndicatorsFigure 1-2 shows the controls, indicators, and connectors located on the system's back pane

Index 146Ffront-panel features and indicators, 14Gguidelinesconnecting external devices, 17expansion card installation, 72memory installation, 80Hhard

Index 147troubleshooting, 111Ooptical driveinstalling, 64optionssystem setup, 39Ppassworddisabling, 132setup, 54system, 51phone numbers, 133POSTaccess

Index 148installing, 106jumpers, 129removing, 104system coolingtroubleshooting, 115system featuresaccessing, 13system password, 51system setupoptions,

Index 149VVFlash media, 93videotroubleshooting, 110Wwarning messages, 34wet systemtroubleshooting, 112book.book Page 149 Wednesday, August 12, 2009

Index 150book.book Page 150 Wednesday, August 12, 2009 4:51 PM

About Your System 17Guidelines for Connecting External Devices• Turn off power to the system and external devices before attaching a new external devi

18 About Your SystemNIC Indicator CodesFigure 1-3. NIC Indicator Codes1 link indicator 2 activity indicatorIndicator Indicator CodeLink and activity i

About Your System 19Diagnostic LightsThe four diagnostic indicator lights on the system front panel display error codes during system startup. Table 1

20 About Your SystemHard drive failure. Ensure that the diskette drive and hard drive are properly connected. See "Hard Drives" on page 67 f

About Your System 21System MessagesSystem messages appear on the screen to notify you of a possible problem with the system. NOTE: If you receive a s

Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indica

22 About Your SystemAlert! System fatal error during previous boot.An error caused the system to reboot.Check other system messages for additional inf

About Your System 23Current boot mode is set to UEFI. Please ensure compatible bootable media is available. Use the system setup program to change the

24 About Your SystemGeneral failure. The operating system is unable to carry out the command.This message is usually followed by specific information.

About Your System 25Maximum rank count exceeded. The following DIMM has been disabled: xInvalid memory configuration. The system will run but with the

26 About Your SystemMemory set to minimum frequency.The memory frequency may be intentionally set lower for power conservation.If not an intentional s

About Your System 27No boot sector on hard drive.Incorrect configuration settings in System Setup program, or no operating system on hard drive.Check

28 About Your SystemQuad rank DIMM detected after single rank or dual rank DIMM in socket.Invalid memory configuration.Ensure that the memory modules

About Your System 29Sector not found.Seek error.Seek operation failed.Faulty hard drive or USB medium or device.Replace the USB medium or device. Ensu

30 About Your SystemThe following DIMMs should match in geometry: x,x,...Invalid memory configuration. The specified memory modules do not match in si

About Your System 31Timer chip counter 2 failed.Faulty system board. See "Getting Help" on page 133.TPM configuration operation honored. Sys

Contents 5Contents1 About Your System. . . . . . . . . . . . . . . . . . 13Accessing System Features During Startup. . . . . . . 13Front-Panel Feat

32 About Your SystemUnexpected interrupt in protected mode.Improperly seated memory modules or faulty keyboard/mouse controller chip.Reseat the memory

About Your System 33Warning: Control Panel is not installed.The control panel is not installed or has a faulty cable connection.Install the control pa

34 About Your SystemWarning MessagesA warning message alerts you to a possible problem and prompts you to respond before the system continues a task.

About Your System 35Other Information You May Need WARNING: See the safety and regulatory information that shipped with your system. Warranty informa

36 About Your Systembook.book Page 36 Wednesday, August 12, 2009 4:51 PM

Using the System Setup Program and UEFI Boot Manager 37Using the System Setup Program and UEFI Boot ManagerThe System Setup program is the BIOS progra

38 Using the System Setup Program and UEFI Boot ManagerEntering the System Setup Program1Turn on or restart your system.2Press <F2> immediately

Using the System Setup Program and UEFI Boot Manager 39System Setup OptionsMain Screen NOTE: The options for the System Setup program change based on

40 Using the System Setup Program and UEFI Boot ManagerProcessor Settings Displays information related to the processor (speed, cache size, and so on)

Using the System Setup Program and UEFI Boot Manager 41Memory Settings ScreenProcessor Settings ScreenReport Keyboard Errors(Report default)Enables or

6 ContentsUsing the System Setup Program Navigation Keys. . . . . . . . . . . . . . . . . . . 38System Setup Options . . . . . . . . . . . . . . . .

42 Using the System Setup Program and UEFI Boot ManagerSATA Settings ScreenLogical Processor(Enabled default)On processors that support Simultaneous M

Using the System Setup Program and UEFI Boot Manager 43Boot Settings ScreenPort C(Off default)Auto enables BIOS support for the device attached to SAT

44 Using the System Setup Program and UEFI Boot ManagerIntegrated Devices ScreenOption DescriptionUser Accessible USB Ports(All Ports On default)Enabl

Using the System Setup Program and UEFI Boot Manager 45PCI IRQ Assignments ScreenSerial Communication ScreenOption Description<PCIe device> Use

46 Using the System Setup Program and UEFI Boot ManagerPower Management ScreenOption DescriptionPower Management(Active Power Controller default)Optio

Using the System Setup Program and UEFI Boot Manager 47System Security ScreenOption DescriptionSystem Password Displays the current status of the pass

48 Using the System Setup Program and UEFI Boot ManagerTPM Clear(No default) CAUTION: Clearing the TPM will lose all encryption keys in the TPM. This

Using the System Setup Program and UEFI Boot Manager 49Exit ScreenPress <Esc> to exit the System Setup program; the Exit screen displays:• Save

50 Using the System Setup Program and UEFI Boot ManagerUEFI Boot Manager ScreenUEFI Boot Settings Screen<Esc> Refreshes the UEFI Boot Manager sc

Using the System Setup Program and UEFI Boot Manager 51System Utilities ScreenSystem and Setup Password Features NOTE: For a forgotten password, see

Contents 73 Installing System Components . . . . . . . . 59Recommended Tools. . . . . . . . . . . . . . . . . . . 59Inside the System . . . . . .

52 Using the System Setup Program and UEFI Boot ManagerWhen a system password is assigned, System Password is Enabled. If Password Status is Unlocked,

Using the System Setup Program and UEFI Boot Manager 53Using Your System Password to Secure Your System NOTE: If you have assigned a setup password (

54 Using the System Setup Program and UEFI Boot ManagerUsing the Setup PasswordAssigning a Setup PasswordYou can assign a setup password only when the

Using the System Setup Program and UEFI Boot Manager 55Deleting or Changing an Existing Setup Password1Enter the System Setup program and select the S

56 Using the System Setup Program and UEFI Boot ManagerBaseboard Management Controller ConfigurationThe BMC enables configuring, monitoring, and recov

Using the System Setup Program and UEFI Boot Manager 57• Provides text console redirection for system setup, text-based utilities, and operating syste

58 Using the System Setup Program and UEFI Boot Managerbook.book Page 58 Wednesday, August 12, 2009 4:51 PM

Installing System Components 59Installing System ComponentsRecommended Tools• Key to the system keylock• #1 and #2 Phillips screwdrivers• Wrist ground

60 Installing System ComponentsInside the System CAUTION: Many repairs may only be done by a certified service technician. You should only perform tro

Installing System Components 61Front Bezel (Optional)Removing the Front Bezel1Using the system key, unlock the front bezel (if locked).2Lift up the re

8 ContentsCooling Shroud . . . . . . . . . . . . . . . . . . . . . . 78Removing the Cooling Shroud . . . . . . . . . . . 78Installing the Cooling

62 Installing System ComponentsOpening and Closing the System WARNING: Whenever you need to lift the system, get others to assist you. To avoid injur

Installing System Components 63Figure 3-3. Opening and Closing the System Cover Closing the System1Place the cover onto the chassis and offset it slig

64 Installing System ComponentsOptical Drive (Optional)An optional slimline DVD or DVD+/-RW optical drive slides into the front panel and connects to

Installing System Components 65Figure 3-4. Removing the Optical Drive1 data cable 2 power cable3 optical drive 4 metal standoff with notches (2)5 rele

66 Installing System ComponentsInstalling an Optical Drive CAUTION: Many repairs may only be done by a certified service technician. You should only p

Installing System Components 67Hard DrivesYour system supports up to two 3.5-inch (SAS or SATA) or 2.5-inch (SAS, SATA, or SSD) hard drives. The hard

68 Installing System ComponentsFigure 3-5. Removing and Installing a Hard Drive NOTE: If you are not replacing the hard drive, remove the drive from t

Installing System Components 69Installing a Hard Drive CAUTION: Many repairs may only be done by a certified service technician. You should only perfo

70 Installing System Components9Enter the System Setup program and ensure that the hard drive’s controller is enabled. See "Entering the System S

Installing System Components 71Figure 3-6. Removing a Hard Drive From a Hard-Drive Bracket*Screws are supplied along with the hard drives ordered from

Contents 9Replacing the System Battery . . . . . . . . . . . 100Control Panel Assembly. . . . . . . . . . . . . . . . . 102Removing the Control Pan

72 Installing System Components2Align the holes on the hard drive with the back set of holes on the hard-drive bracket.3Attach the four screws to secu

Installing System Components 73Figure 3-7. Installing or Removing an Expansion Card 8Connect any cables to the expansion card.9Close the system. See &

74 Installing System Components3Disconnect all cables from the card.4Open the expansion-card latch. See Figure 3-7.5Grasp the expansion card by its ed

Installing System Components 75Figure 3-8. Installing or Removing an Expansion-Card Riser Installing an Expansion-Card Riser1Align the expansion-card

76 Installing System ComponentsInternal USB Memory Key The USB memory key can be used as a boot device, security key, or mass storage device. To use t

Installing System Components 77Figure 3-9. Removing or Installing a USB Memory Key Cooling ShroudThe system board shroud covers the processor, heat s

78 Installing System Components CAUTION: Never operate your system with the cooling shroud removed. The system may get overheated quickly, resulting i

Installing System Components 79Installing the Cooling Shroud1Position the cooling shroud by aligning the guide slots with the guide screws on the syst

80 Installing System ComponentsMode-Specific GuidelinesYour system supports both single channel and dual channel modes. A minimal single-channel confi

Installing System Components 81Installing Memory Modules WARNING: The memory modules are hot to the touch for some time after the system has been pow

10 ContentsTroubleshooting an Internal USB Key . . . . . . . . . 119Troubleshooting an Optical Drive . . . . . . . . . . . 120Troubleshooting a Ta

82 Installing System ComponentsFigure 3-11. Installing and Removing a Memory Module7Align the memory module's edge connector with the alignment k

Installing System Components 83The system should have already changed the value to reflect the newly installed memory.13If the value is incorrect, one

84 Installing System ComponentsCooling FansYour system contains three single-motor fans and provides cooling for the processor, expansion card, and me

Installing System Components 85Figure 3-12. Removing and Installing a Fan Installing a Cooling Fan 1Ensure that the fan is oriented correctly.Orient

86 Installing System ComponentsiDRAC6 Express Card (Optional)Installing an iDRAC6 Express Card CAUTION: Many repairs may only be done by a certified s

Installing System Components 87Figure 3-13. Installing or Removing an iDRAC6 Express Card 7If applicable, reinstall the expansion card. See "In

88 Installing System ComponentsRemoving an iDRAC6 Express Card CAUTION: Many repairs may only be done by a certified service technician. You should o

Installing System Components 89iDRAC6 Enterprise Card (Optional)Installing an iDRAC6 Enterprise Card CAUTION: Many repairs may only be done by a certi

90 Installing System ComponentsFigure 3-14. Installing or Removing an iDRAC6 Enterprise Card 7If applicable, reinstall the expansion card. See "

Installing System Components 91Removing an iDRAC6 Enterprise Card CAUTION: Many repairs may only be done by a certified service technician. You should

Contents 117 Getting Help. . . . . . . . . . . . . . . . . . . . . . 133Contacting Dell . . . . . . . . . . . . . . . . . . . . . 133Glossary . . .

92 Installing System ComponentsVFlash Media (Optional)The VFlash media card is a Secure Digital (SD) card that plugs into the optional iDRAC6 Enterpri

Installing System Components 93 WARNING: The heat sink and processor are hot to the touch for some time after the system has been powered down. Allow

94 Installing System ComponentsFigure 3-15. Installing and Removing the Heat Sink11Rotate the processor shield upward and out of the way. See Figure 3

Installing System Components 95Figure 3-16. Installing and Removing a Processor1 processor 2 notch in processor3 socket key 4 ZIF socket5 processor sh

96 Installing System ComponentsInstalling a Processor CAUTION: Many repairs may only be done by a certified service technician. You should only perfor

Installing System Components 9711Replace the cooling shroud. See "Installing the Cooling Shroud" on page 79.12Close the system. See "Cl

98 Installing System ComponentsFigure 3-17. Removing and Installing the Power Supply 1 screw 2 power supply3 power cable 24 pins 4 power cable 4 pins5

Installing System Components 99Installing the Power Supply1Open the system. See "Opening the System" on page 62.2Place the power supply on t

100 Installing System ComponentsFigure 3-18. Replacing the System Battery3Locate the battery socket. See Figure 6-1. CAUTION: To avoid damage to the

Installing System Components 10110Enter the correct time and date in the System Setup program's Time and Date fields.11Exit the System Setup prog