Dell PRECISION 530 User Manual

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Summary of Contents

Page 1 - USER’S GUIDE

www.dell.comsupport.dell.comDell Precision™ WorkStation 530USER’S GUIDE

Page 3 - Contents

100 Removing and Installing Partswww.dell.com | support.dell.com8 If the replacement drive does not have bracket rails attached, remove the rails from

Page 4

Removing and Installing Parts 101Installing a Hard Drive10If you are installing a drive that has its own controller card, install the controller card

Page 5

102 Removing and Installing Partswww.dell.com | support.dell.com• Connect the appropriate interface cable to the interface connector on the back of th

Page 6 - 6 Solving Problems

Removing and Installing Parts 103Attaching Cables for a Hard Drive13Ensure that all cables are firmly connected. Fold cables out of the way to provide

Page 7

104 Removing and Installing Partswww.dell.com | support.dell.com14 If the drive bay was previously empty, remove the corresponding insert from the fro

Page 8 - 9 Additional Information

Removing and Installing Parts 105EIDE Device Installation GuidelinesJumper SettingsAll EIDE drives should be configured for the Cable Select jumper po

Page 9

106 Removing and Installing Partswww.dell.com | support.dell.comEIDE CablesTo transfer data at full speed, Ultra ATA/100 hard drives require an 80-con

Page 10 - 10 Contents

Removing and Installing Parts 107SCSI devices installed by Dell are configured correctly during the manufacturing process. You do not need to set the

Page 11 - Safety Information

108 Removing and Installing Partswww.dell.com | support.dell.com• Although you install SCSI devices essentially the same way as other devices, their c

Page 12 - Computer

Removing and Installing Parts 109Expansion Cards• Installing an expansion card• Removing an expansion cardYour computer provides expansion slots for t

Page 13 - Safety Information 13

www.dell.com | support.dell.comSECTION 1Safety InformationSafety First—For You and Your ComputerProtecting Against Electrostatic DischargeErgonomic Co

Page 14 - Discharge

110 Removing and Installing Partswww.dell.com | support.dell.comExpansion Card Types NOTE: The AGP expansion slot only supports 1.5-V cards.32-bit PCI

Page 15 - Ergonomic Computing Habits

Removing and Installing Parts 111System Board Expansion Card Components NOTE: Install only 66-MHz expansion cards in the 66-MHz slots. You can install

Page 16

112 Removing and Installing Partswww.dell.com | support.dell.comRaising the Expansion Card Retention Arm5If you are installing a new expansion card, r

Page 17 - About Your Computer

Removing and Installing Parts 113 CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard again

Page 18

114 Removing and Installing Partswww.dell.com | support.dell.comInstalling an Expansion Card9Lower the expansion card retention arm and press it into

Page 19

Removing and Installing Parts 11512 Stand the computer upright.13 Reconnect the computer and devices to their electrical outlets, and turn them on. NO

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116 Removing and Installing Partswww.dell.com | support.dell.com4 Press the lever on the expansion card retention arm and raise the retention arm (see

Page 21 - Front View of Your Computer

Removing and Installing Parts 117Microprocessor Airflow Shroud• Removing the microprocessor airflow shroud• Installing the microprocessor airflow shro

Page 22

118 Removing and Installing Partswww.dell.com | support.dell.comRemoving the Microprocessor Airflow ShroudInstalling the Microprocessor Airflow Shroud

Page 23 - Controls and Lights

Removing and Installing Parts 1194 Reconnect the computer and devices to their electrical outlets, and turn them on. NOTE: If enabled, the Chassis Int

Page 24 - Connecting Devices

12 Safety Informationwww.dell.com | support.dell.comSafety First—For You and Your ComputerUse the following safety guidelines to help protect your com

Page 25 - USB Connectors

120 Removing and Installing Partswww.dell.com | support.dell.comMicroprocessor• Installation guidelines•Upgrading the microprocessor(s)Installation Gu

Page 26 - Back View of Your Computer

Removing and Installing Parts 121 CAUTION: Before you perform this procedure, see "Safety First—For You and Your Computer." NOTICE: Before d

Page 27 - Audio Connectors

122 Removing and Installing Partswww.dell.com | support.dell.comRemoving the Microprocessor Heat Sink3Remove the microprocessor from its connector.You

Page 28 - Network Adapter

Removing and Installing Parts 123Removing the Microprocessor4 Install the new microprocessor in the socket:aEnsure that the lever on the microprocesso

Page 29

124 Removing and Installing Partswww.dell.com | support.dell.comd Rotate the socket lever back toward the socket until it snaps into place, securing t

Page 30 - Inside Your Computer

Removing and Installing Parts 125c For each of the replacement metal clips that secure the heat sink to the microprocessor, fit the end of the clip th

Page 31 - System Cables

126 Removing and Installing Partswww.dell.com | support.dell.comVRM•Removing a VRM• Installing a VRM NOTICE: A VRM must be installed for each micropro

Page 32

Removing and Installing Parts 127Removing a VRM4 Grasp the VRM by its top corners, and ease it out of its connector.Installing a VRM1 Press the securi

Page 33 - System Board Components

128 Removing and Installing Partswww.dell.com | support.dell.com NOTE: If enabled, the Chassis Intrusion option will cause the following message to be

Page 34

Removing and Installing Parts 129Computer BatteryThe 3.0-V CR2032 coin-cell battery installed on the system board provides power to retain the configu

Page 35 - System Board Labels

Safety Information 13In addition, take note of these safety guidelines when appropriate:• When you disconnect a cable, pull on its connector or on its

Page 36 - Front Panel Components

130 Removing and Installing Partswww.dell.com | support.dell.com NOTICE: If you use a blunt, nonconductive object to pry the battery out of its socket

Page 37 - Front Panel Labels

Removing and Installing Parts 131 NOTE: If enabled, the Chassis Intrusion option will cause the following message to be displayed at the next system s

Page 38 - 38 About Your Computer

132 Removing and Installing Partswww.dell.com | support.dell.com

Page 39 - Advanced Features

www.dell.com | support.dell.comSECTION 5Technical SpecificationsMicroprocessorMemorySystem informationVideoAudioExpansion busDrivesPortsKey combinatio

Page 40 - System Settings

134 Technical Specificationswww.dell.com | support.dell.comMicroprocessorMicroprocessor type Intel® Xeon™. Design provides for future Dell-supported u

Page 41 - System Setup Navigation Keys

Technical Specifications 135AudioAudio type AC97, SoundBlaster emulationAudio controller Analog Devices AD1885 AC97 CodecStereo conversion 16 bits (an

Page 42 - Changing the Boot Sequence

136 Technical Specificationswww.dell.com | support.dell.comPortsExternally accessible:Serial (DTE) two 9-pin connectors; 16550-compatibleParallel one

Page 43 - Network Operations

Technical Specifications 137Controls and LightsPower control push buttonPower light green light; blinking green in sleep state; dual-color for compute

Page 44 - Network Configurations

138 Technical Specificationswww.dell.com | support.dell.comEnvironmentalTemperature:Operating 10° to 35° C (50° to 95° F)Storage –40° to 65° C (–40° t

Page 45 - Integrated Devices

www.dell.com | support.dell.comSECTION 6Solving ProblemsFinding SolutionsDell DiagnosticsMessages and CodesSoftware Problems

Page 46 - Manageability

14 Safety Informationwww.dell.com | support.dell.comProtecting Against Electrostatic DischargeStatic electricity can harm delicate components inside y

Page 47

140 Solving Problemswww.dell.com | support.dell.comFinding SolutionsThis section describes computer hardware and software problems, offers corrective

Page 48 - Security

Solving Problems 141Power ProblemsThe power light on the front panel communicates codes that can help you determine whether there is a problem with yo

Page 49 - Advanced Features 49

142 Solving Problemswww.dell.com | support.dell.comBasic Checks:• Check the diagnostic lights to see if the specific problem is identified.• Test the

Page 50

Solving Problems 143Yes. You need a new power cable. Contact Dell for technical assistance.No. The computer may be defective. Contact Dell for technic

Page 51 - Password Protection

144 Solving Problemswww.dell.com | support.dell.com• If the monitor display is blank, the computer may be in suspended, or hibernate, state. Push and

Page 52 - Using Your System Password

Solving Problems 145No. Contact Dell for technical assistance.5 Turn off the computer and the monitor, wait 10 to 20 seconds, and disconnect the monit

Page 53

146 Solving Problemswww.dell.com | support.dell.com– Electrical appliances on the same circuit or operating in close proximity to the computer can cau

Page 54 - Setup Password

Solving Problems 1475 Turn off the computer and monitor, wait 10 to 20 seconds, and disconnect the monitor. Connect the monitor back to the original c

Page 55

148 Solving Problemswww.dell.com | support.dell.com• If using headphones, ensure that the headphone cable is connected to the speaker/headphone connec

Page 56

Solving Problems 149Yes. The controller is working properly. Go to the next question.No. Contact Dell for technical assistance.Do you have a set of he

Page 57 - Advanced Features 57

Safety Information 15Ergonomic Computing Habits CAUTION: Improper or prolonged keyboard use may result in injury. CAUTION: Viewing the monitor screen

Page 58 - 58 Advanced Features

150 Solving Problemswww.dell.com | support.dell.comYes. Go to step 3.No. The printer is probably defective. If you bought the printer from Dell, conta

Page 59 - Installing a TAPI Device

Solving Problems 151• Test the electrical outlet. Verify that the device is connected to a working electrical outlet.• Verify that the device is turne

Page 60 - Installing a TAPI Sound Card

152 Solving Problemswww.dell.com | support.dell.com4 Turn off the computer and the device, swap the device's cable with a known working cable, an

Page 61

Solving Problems 1532 If you are using a PS/2 mouse, enter system setup and ensure that Mouse Port under the Integrated Devices option is set to On. T

Page 62 - IEEE 1394 (FireWire)

154 Solving Problemswww.dell.com | support.dell.comNo. Contact Dell for technical assistance.Keyboard ProblemsBasic Checks:• Check the diagnostic ligh

Page 63 - Power Management

Solving Problems 155Yes. The original keyboard may be defective. Go to step 4.No. Go to the next question.Do you have another computer that is working

Page 64

156 Solving Problemswww.dell.com | support.dell.com• If you hear an unfamiliar scraping or grinding sound when a drive is accessed, there could be a h

Page 65 - Dell System Utilities

Solving Problems 157No. Go to step 2.2 Turn off the computer and devices, disconnect them from their electrical outlets, and wait 10 to 20 seconds.3 L

Page 66 - 66 Advanced Features

158 Solving Problemswww.dell.com | support.dell.com• When you turn on the computer, you can hear drive activity during the boot routine. If your compu

Page 67 - Installing Parts

Solving Problems 159At the C: prompt, type: CD\Windows\Command and press <Enter>.Ty p e chkdsk and press <Enter>.This utility creates and

Page 68 - Computer Cover

16 Safety Informationwww.dell.com | support.dell.comMonitor and keyboard positioned directly in front of the userMonitor screen at or below eye levelF

Page 69 - Closing the Computer Cover

160 Solving Problemswww.dell.com | support.dell.com7 Ensure that the DC power cables from the power supply are firmly connected to the connectors on e

Page 70 - Stand the computer upright

Solving Problems 161No. Contact Dell for technical assistance.Battery ProblemsIf an error message indicates a problem with the battery or if configura

Page 71 - Interior Service Label

162 Solving Problemswww.dell.com | support.dell.comAre the date and time correct?Yes. The problem is resolved.No. The battery may be defective. Go to

Page 72 - Computer Memory

Solving Problems 1633 Lay the computer on its right side.4 Open the computer cover.5 Ensure that each expansion card is firmly seated in its connector

Page 73 - 128MB/16 ECC xxx

164 Solving Problemswww.dell.com | support.dell.com17 Run the RAM test group in the Dell Diagnostics.Did any of the diagnostics tests fail?Yes. Contac

Page 74 - System Board Installation

Solving Problems 165• Verify the type of network device to which you are connecting the computer. A hub typically operates at 10 Mbps. A switch operat

Page 75 - Riser Board Installation

166 Solving Problemswww.dell.com | support.dell.comRecover From a Program That Is Not Responding1 Press <Ctrl><Alt><Delete>.Did the

Page 76

Solving Problems 167 NOTICE: Before disconnecting a device from the computer, wait 10 to 20 seconds after disconnecting the computer from its electric

Page 77 - Sample Configurations

168 Solving Problemswww.dell.com | support.dell.com15 Reconnect the computer and devices to their electrical outlets, and turn them on.16 Run the Syst

Page 78 - Upgrading Computer Memory

Solving Problems 169No. The problem is resolved.Hardware ConflictsHardware conflicts occur when the operating system detects multiple devices that are

Page 79

www.dell.com | support.dell.comSECTION 2About Your ComputerFinding Information and AssistanceFront View of Your ComputerBack View of Your ComputerInsi

Page 80 - Removing a Memory Module

170 Solving Problemswww.dell.com | support.dell.com NOTE: If you installed up to 4 GB of memory but not all of it is available for use by the OS, see

Page 81 - Removing Memory Riser Boards

Solving Problems 171Yes. The computer updated the memory count when you restarted the computer. The problem is resolved.No. Go to step 2.2 Run the Sys

Page 82 - Service

172 Solving Problemswww.dell.com | support.dell.comBasic Checks:• Check the diagnostic lights to see if the specific problem is identified.• If two mi

Page 83

Solving Problems 173 NOTICE: Before disconnecting a device from the computer, wait 10 to 20 seconds after disconnecting the computer from its electric

Page 84

174 Solving Problemswww.dell.com | support.dell.comIs the computer working properly?Yes. The problem is resolved.No. Contact Dell for technical assist

Page 85

Solving Problems 1758 Reconnect the computer and devices to their electrical outlets, and turn them on.Is the computer working properly?Yes. The probl

Page 86 - Disk Drives and Media

176 Solving Problemswww.dell.com | support.dell.com1 Turn off the computer and devices, disconnect them from their electrical outlets, and wait 10 to

Page 87

Solving Problems 177Dell Diagnostics• When to use the Dell Diagnostics•Features• Before you start testing• Running the Dell Diagnostics• Advanced test

Page 88

178 Solving Problemswww.dell.com | support.dell.com• Read status messages that inform you whether test groups or subtests completed successfully• Rece

Page 89

Solving Problems 179 NOTE: If you have a SCSI controller installed in your computer, make sure the controller is configured to boot after IDE devices.

Page 90 - Removing the Diskette Drive

18 About Your Computerwww.dell.com | support.dell.comFinding Information and AssistanceThe following table lists the resources that Dell provides as s

Page 91

180 Solving Problemswww.dell.com | support.dell.comRuns a diagnostic test on your SCSI hard drive(s). The diagnostic test does not cause data loss. Ho

Page 92

Solving Problems 181Dell Diagnostics Main Menu• Test All Devices: Performs quick or extensive tests on all devices.• Test One Device: Performs quick o

Page 93 - Installing the Diskette Drive

182 Solving Problemswww.dell.com | support.dell.com9 Remove the ResourceCD from the CD drive when you finish running the Dell Diagnostics.10 If you ch

Page 94

Solving Problems 183 NOTE: The diagnostics may not list in the Device Groups area the names of all components or devices that are part of your compute

Page 95

184 Solving Problemswww.dell.com | support.dell.comMessages and Codes•System messages• System beep codes• Warning messages•Diagnostics messages• Diagn

Page 96

Solving Problems 185System MessagesMessage Cause ActionAddress mark not found The BIOS found a faulty disk sector or could not find a particular disk

Page 97

186 Solving Problemswww.dell.com | support.dell.comAlert! OS Install Modeenabled. Amount ofavailable memory limitedto 256 MB.The OS Install Mode optio

Page 98

Solving Problems 187Alert! Previous voltagefailure.Voltage used by the computer either exceeded or fell below acceptable thresholds.See "Power Pr

Page 99 - Removing a Hard Drive

188 Solving Problemswww.dell.com | support.dell.comAttachment failed torespondThe diskette drive or hard drive controller cannot send data to the asso

Page 100

Solving Problems 189Gate A20 failure One or more memory modules may be loose.See "System Memory Problems."General failure The operating syst

Page 101 - Installing a Hard Drive

About Your Computer 19OS CD To reinstall your operating system, use the OS CD that was shipped with your computer.NOTE: The OS CD may not include all

Page 102

190 Solving Problemswww.dell.com | support.dell.comMemory data line failureat address, read valueexpecting valueMemory double word logicfailure at add

Page 103

Solving Problems 191Please connect USBKeyboard/Mouse to USBport(s) on the back of thecomputer.The USB keyboard and/or mouse must be connected to the U

Page 104

192 Solving Problemswww.dell.com | support.dell.comSystem Beep CodesIf an error occurs during startup that cannot be reported on the monitor, your com

Page 105 - General Guidelines

Solving Problems 193System Beep CodesCode Cause Action1-1-2 Microprocessor register failureContact Dell for technical assistance.1-1-3 NVRAM read/writ

Page 106 - SCSI ID Numbers

194 Solving Problemswww.dell.com | support.dell.comWarning MessagesYour application programs or operating system generate warning messages to alert yo

Page 107 - Device Termination

Solving Problems 195Diagnostics MessagesWhen you run a test group or subtest in the Dell Diagnostics, an error message may result. These error message

Page 108 - SCSI Cables

196 Solving Problemswww.dell.com | support.dell.comSolid yellow N/A The Dell Diagnostics is running a test, or a device on the system board may be fau

Page 109 - Expansion Cards

Solving Problems 197Diagnostic LightsWhen you turn on your computer, it performs a series of self-diagnostic checks. A successful POST ends with a sin

Page 110

198 Solving Problemswww.dell.com | support.dell.comNormal off condition. Computer is connected to its electrical outlet.Ensure that the front-panel po

Page 111 - Installing an Expansion Card

Solving Problems 199Boot Diagnostic CodesThe following table lists the codes for the diagnostic lights that occur while the computer is performing the

Page 112

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

Page 113

20 About Your Computerwww.dell.com | support.dell.comDell support site• Frequently asked questions• Downloads for your computer• Documentation• Online

Page 114

200 Solving Problemswww.dell.com | support.dell.comDiagnostic Light Codes During POSTLight Pattern Cause ActionPossible BIOS failure, and the computer

Page 115 - Removing an Expansion Card

Solving Problems 201SNMP Platform Event TrapsYour computer generates SNMP PET messages that are sent to network management software to inform the netw

Page 116

202 Solving Problemswww.dell.com | support.dell.comSNMP Platform Event TrapsDescription CodeBIOS boot failure 02 03 23 6f 00Fan failure 02 03 04 06 01

Page 117 - Microprocessor Airflow Shroud

Solving Problems 203Software Problems• Operating system compatibility• Multiple microprocessor compatibility• Input errors• Error messages• Device dri

Page 118

204 Solving Problemswww.dell.com | support.dell.com• If you have dual microprocessors installed, ensure that the application program is compatible wit

Page 119

Solving Problems 205Operating System CompatibilityEnsure that the computer's operating environment is set up to accommodate the application progr

Page 120 - Microprocessor

206 Solving Problemswww.dell.com | support.dell.comDevice DriversPrograms that use specialized subroutines called device drivers can also cause proble

Page 121

Solving Problems 207Memory Address ConflictsMemory address conflicts occur when two or more devices try to access the same address in the upper memory

Page 122

208 Solving Problemswww.dell.com | support.dell.comBIOS Recovery UtilityIf your computer loses power and beeps constantly but does not boot when power

Page 123

Solving Problems 209e Select FlashBIOS Updates for the download category.f Click Go.3 Follow the instructions on the screen to download the BIOS updat

Page 124

About Your Computer 21Front View of Your Computer• Controls and lights• Connecting devicesThe following figures show the controls, lights, and other f

Page 125

210 Solving Problemswww.dell.com | support.dell.com

Page 126 - Removing a VRM

FILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: S:\SYSTEMS\Tesla\Ug\A02\1xpfeat.fmDELL CONFIDENTIAL – PRELIMINARY 10/25/01DELL CONFIDENTIAL

Page 127 - Installing a VRM

212 Microsoft® Windows® XP Featureswww.dell.com | support.dell.comFILE LOCATION:FILE LOCATION:FILE LOCATION:FILE LOCATION: S:\SYSTEMS\Tesla\Ug\A02\1x

Page 128

Advanced Features 213Overview of Windows XPBased on an enhanced version of the Windows® 2000 operating system, Windows XP is available in consumer and

Page 129 - Computer Battery

214 Advanced Featureswww.dell.com | support.dell.comTo open Help and Support Center, click Start, then click Help and Support. From the home page, you

Page 130

Advanced Features 215New User InterfaceWindows XP features a redesigned user interface with a new visual style, a less cluttered desktop, and built-in

Page 131

216 Advanced Featureswww.dell.com | support.dell.comIf you prefer the classic window and button appearance, perform the following steps:1 Right-click

Page 132

Advanced Features 2175 In the Shortcuts list, deselect any shortcuts you want to leave on the desktop, and then click Next>.6 Click Finish to remov

Page 133 - Specifications

218 Advanced Featureswww.dell.com | support.dell.com

Page 134

Advanced Features 219Files and Settings Transfer WizardThe Files and Settings Transfer Wizard is used to migrate personal files and settings from one

Page 135

22 About Your Computerwww.dell.com | support.dell.comFront View of the Computer (Doors Open) NOTE: See "System Lights" and "Diagnostic

Page 136

220 Advanced Featureswww.dell.com | support.dell.com

Page 137

Advanced Features 221Application and Device CompatibilityAlthough Windows XP is designed to be compatible with a wide range of application programs an

Page 138

222 Advanced Featureswww.dell.com | support.dell.com3 Select how you want to locate the program to run with compatibility settings: from a list, avail

Page 139 - Solving Problems

Advanced Features 223System RestoreThe System Restore feature of Windows XP provides the capability to restore the operating system, in the event of a

Page 140 - Finding Solutions

224 Advanced Featureswww.dell.com | support.dell.com• Manual checkpoints (created by you as needed)Scheduled Automatic Restore PointsBy default, Syste

Page 141 - Power Problems

Advanced Features 2251 Click Start, point to All Programs—> Accessories—> System Tools, and then click System Restore.2 Select Create a restore

Page 142 - (continued)

226 Advanced Featureswww.dell.com | support.dell.com1 Click Start, point to All Programs—> Accessories—> System Tools, and then click System Res

Page 143 - Monitor Problems

Advanced Features 227User Accounts and Fast User Switching NOTE: Fast User Switching is the default user screen for both Home and Professional edition

Page 144 - 144 Solving Problems

228 Advanced Featureswww.dell.com | support.dell.comHowever, user applications active during a user switch remain active and running in the background

Page 145 - Video Problems

Advanced Features 2292 In the Control Panel window, click User Accounts. 3 Under Pick a task, click Change the way users log on or off and do one of t

Page 146

About Your Computer 23Opening the Drive DoorControls and Lights• Power button — controls the computer's AC input power. See the following table f

Page 147 - Sound and Speaker Problems

230 Advanced Featureswww.dell.com | support.dell.com• A limited account user can change only a few settings such as their own password. 6 Click Create

Page 148 - 148 Solving Problems

Advanced Features 231Home and Small Office NetworkingThe Network Setup Wizard includes a checklist and steps to guide you through the process of shari

Page 149 - Printer Problems

232 Advanced Featureswww.dell.com | support.dell.com

Page 150 - 3 Try to print again

Advanced Features 233Internet Connection FirewallToday's always-on cable modem and DSL Internet access connections offer unprecedented bandwidth

Page 151 - Solving Problems 151

234 Advanced Featureswww.dell.com | support.dell.com

Page 152 - Mouse Problems

www.dell.com | support.dell.comSECTION 7Getting HelpHelp OverviewDell Contact Numbers

Page 153

236 Getting Helpwww.dell.com | support.dell.comHelp OverviewThis section describes the tools Dell provides to help you when you have a problem with yo

Page 154 - Keyboard Problems

Getting Help 237World Wide WebThe Internet is your most powerful tool for obtaining information about your computer and other Dell products. Through t

Page 155 - Diskette Drive Problems

238 Getting Helpwww.dell.com | support.dell.comAutoTech ServiceDell's automated technical support service—AutoTech—provides recorded answers to t

Page 156

Getting Help 239Problems With Your OrderIf you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell

Page 157 - Hard Drive Problems

24 About Your Computerwww.dell.com | support.dell.com•Power light — illuminates in two colors and blinks or remains solid to indicate different states

Page 158

240 Getting Helpwww.dell.com | support.dell.comBefore You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automat

Page 159

Getting Help 241Name: ____________________________________________________ Date: ______________________________Address: ______________________________

Page 160

242 Getting Helpwww.dell.com | support.dell.comDell Contact NumbersThe following table provides country-specific access codes and telephone numbers, w

Page 161 - Battery Problems

Getting Help 243Barbados General Support 1-800-534-3066Belgium (Brussels)International Access Code: 00Country Code: 32City Code: 2Technical Support 02

Page 162 - Expansion-Card Problems

244 Getting Helpwww.dell.com | support.dell.comChile (Santiago)Country Code: 56City Code: 2Sales, Customer Support, and Technical Support toll free: 1

Page 163

Getting Help 245Denmark (Horsholm)International Access Code: 00Country Code: 45 Technical Support 45170182Relational Customer Care 45170184Home/Small

Page 164 - Network Problems

246 Getting Helpwww.dell.com | support.dell.comFrance (Paris/Montpellier)International Access Code: 00Country Code: 33City Code: (1) (4)Home and Small

Page 165

Getting Help 247Hong KongInternational Access Code: 001Country Code: 852Technical Support toll free: 800 96 4107Customer Service (Penang, Malaysia) 60

Page 166 - Repair a Wet Computer

248 Getting Helpwww.dell.com | support.dell.comJapan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Technical Support (Server)Te

Page 167

Getting Help 249Latin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin, Texas, U.S.A.) 512 728-3619Fax (

Page 168

About Your Computer 25• When connecting a USB mouse or keyboard, ensure that you connect to one of the Port 1 USB connectors on the back of the comput

Page 169 - System Memory Problems

250 Getting Helpwww.dell.com | support.dell.comMexico International Access Code: 00Country Code: 52Customer Technical Support 001-877-384-8979or 001-8

Page 170

Getting Help 251Norway (Lysaker)International Access Code: 00Country Code: 47Technical Support 671 16882Relational Customer Care 671 17514Home/Small B

Page 171 - Microprocessor Problems

252 Getting Helpwww.dell.com | support.dell.comSingapore (Singapore)International Access Code: 005Country Code: 65Technical Support toll free: 800 601

Page 172 - 172 Solving Problems

Getting Help 253Sweden (Upplands Vasby)International Access Code: 00Country Code: 46City Code: 8Technical Support 08 590 05 199Relational Customer Car

Page 173

254 Getting Helpwww.dell.com | support.dell.comThailandInternational Access Code: 001Country Code: 66Technical Support toll free: 0880 060 07Customer

Page 174 - System Board Problems

Getting Help 255U.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status System toll free: 1-800-433-9014AutoTech (fo

Page 175 - Reset Corrupted BIOS Settings

256 Getting Helpwww.dell.com | support.dell.comUS Virgin Islands General Support 1-877-673-3355Venezue la General Support 8001-3605Country (City)Inter

Page 176

www.dell.com | support.dell.comSECTION 8Additional InformationRegulatory NoticesENERGY STAR® ComplianceLimited Warranty and Return Policy

Page 177 - Dell Diagnostics

258 Solving Problemswww.dell.com | support.dell.comRegulatory NoticesElectromagnetic Interference (EMI) is any signal or emission, radiated in free sp

Page 178 - Running the Dell Diagnostics

Solving Problems 259Information Technology Equipment (ITE), including peripherals, expansion cards, printers, input/output (I/O) devices, monitors, an

Page 179

26 About Your Computerwww.dell.com | support.dell.comBack View of Your ComputerThe following figure shows the connectors, lights, and other features o

Page 180

260 Solving Problemswww.dell.com | support.dell.com• This device must accept any interference received, including interference that may cause undesire

Page 181 - Dell Diagnostics Main Menu

Solving Problems 261• Company Name: Dell Computer CorporationOne Dell WayRound Rock, Texas 78682 USAIC Notice (Canada Only)Most Dell computer systems

Page 182 - Advanced Testing

262 Solving Problemswww.dell.com | support.dell.com• EN 61000-3-2 — “Electromagnetic compatibility (EMC) - Part 3: Limits - Section 2: Limits for harm

Page 183 - Advanced Testing Help Menu

Solving Problems 263EN 55022 Compliance (Czech Republic Only)VCCI Notice (Japan Only)Most Dell computer systems are classified by the Voluntary Contro

Page 184 - Messages and Codes

264 Solving Problemswww.dell.com | support.dell.comClass A ITEThis is a Class A product based on the standard of the Voluntary Control Council for Int

Page 185

Solving Problems 265MIC Notice (Republic of Korea Only)To determine which classification (Class A or B) applies to your computer (or other Dell digita

Page 186

266 Solving Problemswww.dell.com | support.dell.comMIC Class A Regulatory LabelClass B DevicePlease note that this device has been approved for nonbus

Page 187

Solving Problems 267To completely switch off the equipment, the power supply cable must be removed from the power supply socket, which should be locat

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268 Solving Problemswww.dell.com | support.dell.com•Nie nale¿y u¿ywaæ wtyczek adapterowych lub usuwaæ ko³ka obwodu ochronnego z wtyczki. Je¿eli koniec

Page 189

Solving Problems 269BSMI Notice (Taiwan Only)

Page 190

About Your Computer 27For example, you must connect most devices to a particular I/O port or connector to operate properly. Also, external devices lik

Page 191

270 Solving Problemswww.dell.com | support.dell.comNOM Information (Mexico Only)The supply voltage, frequency, and current consumption figures may var

Page 192 - System Beep Codes

Solving Problems 271 Información para NOM (únicamente para México)La información siguiente se proporciona en el dispositivo o en los dispositivos desc

Page 193

272 Solving Problemswww.dell.com | support.dell.comEmbarcar a: Dell Computer de México, S.A. de C.V. al Cuidado de Kuehne &Nagel de México S. de R

Page 194 - Warning Messages

Additional Information 273ENERGY STAR® ComplianceCertain configurations of Dell computer systems comply with the requirements set forth by the Environ

Page 195 - Diagnostic Lights

274 Additional Informationwww.dell.com | support.dell.comLimited Warranty and Return PolicyThree-Year Limited Warranty (U.S. Only)Dell Computer Corpor

Page 196

Additional Information 275Coverage During Year OneDuring the one-year period beginning on the invoice date, Dell will repair or replace products cover

Page 197

276 Additional Informationwww.dell.com | support.dell.comYou will pay Dell for replacement parts if the replaced part is not returned to Dell. The pro

Page 198 - = yellow

Additional Information 277These provisions apply to Dell’s three-year limited warranty only. For provisions of any service contract covering your syst

Page 199

278 Additional Informationwww.dell.com | support.dell.comThis limited warranty does not cover any items that are in one or more of the following categ

Page 200

Additional Information 279Coverage During Years Two and ThreeDuring the second and third years of this limited warranty, Dell will provide, on an exch

Page 201 - SNMP Platform Event Traps

28 About Your Computerwww.dell.com | support.dell.com• Speaker/headphone jack—used to connect computer speakers, headphones, or other audio output dev

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280 Additional Informationwww.dell.com | support.dell.comDELL’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLA

Page 203 - Software Problems

Additional Information 281One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)GuaranteeDell Computer Corporation (“Dell”) w

Page 204 - 204 Solving Problems

282 Additional Informationwww.dell.com | support.dell.comLimitation and Statutory RightsDell makes no other warranty, guarantee or like statement othe

Page 205 - Error Messages

Additional Information 283"Total Satisfaction" Return Policy (U.S. and Canada Only)If you are an end-user customer who bought new products d

Page 206 - Program Conflicts

284 Additional Informationwww.dell.com | support.dell.com

Page 207 - Memory Address Conflicts

Glossary 285GlossaryAAmpere. A measurement of current in an electrical conductor.ACAlternating current. Electricity that reverses its direction at a r

Page 208 - BIOS Recovery Utility

286 Glossarywww.dell.com | support.dell.comATAPIAdvanced Technology Attachment Packet Interface. An interface used to connect CD, tape, and other driv

Page 209

Glossary 287CD-RCD recordable. A recordable version of a CD. Data can be recorded only once onto a CD-R. Once recorded, the data cannot be erased or w

Page 210 - 210 Solving Problems

288 Glossarywww.dell.com | support.dell.comCPUCentral processing unit. A computer chip that interprets and executes program instructions. Also referre

Page 211 - XP Features

Glossary 289for desktop, enterprise, and Internet environments. Working with key technology vendors and affiliated standards groups, the DMTF is enabl

Page 212 - FILE LOCATION:FILE LOCATION:

About Your Computer 29• A yellow network activity light flashes when the computer is transmitting or receiving network data. (A high volume of network

Page 213 - Overview of Windows XP

290 Glossarywww.dell.com | support.dell.comESDElectrostatic discharge. A rapid discharge of static electricity that can damage computer chips and devi

Page 214 - 214 Advanced Features

Glossary 291Heat SinkA piece of heat-conductive metal that can be attached to the top of a chip, such as the microprocessor, to draw heat away and all

Page 215 - New User Interface

292 Glossarywww.dell.com | support.dell.comcommunications protocol that functions similarly to TCP/IP.IRQInterrupt request. An electronic pathway assi

Page 216 - Clean Desktop Wizard

Glossary 293LPT PortLine print terminal. The typical designation for a parallel port connection to a printer or other parallel device. Most computers

Page 217 - Notification Area Cleanup

294 Glossarywww.dell.com | support.dell.comvice-versa so that computers can communicate over telephone lines.MonitorThe high-resolution TV-like device

Page 218 - 218 Advanced Features

Glossary 295PCIPeripheral Component Interconnect. A standard for expansion cards developed by Intel Corporation. PCI is a local bus that supports 32-

Page 219

296 Glossarywww.dell.com | support.dell.com• The client computer can be remotely shut down and restarted.• Since PXE is an industry standard, new comp

Page 220 - 220 Advanced Features

Glossary 297RS-232A long-established standard describing the interface for serial data communication between computers and related devices. See also D

Page 221 - Program Compatibility Wizard

298 Glossarywww.dell.com | support.dell.comSRAMStatic random-access memory (RAM). Referred to as "static" because it retains a value as long

Page 222

Glossary 299URLUniform Resource Locator. A standard way of specifying the location of an object, such as an HTML document, on the Internet. Examples o

Page 223 - System Restore

Contents 3Contents1 Safety InformationSafety First—For You and Your Computer . . . . . . . . . . . . . 12When Working Inside Your Computer. . . . . .

Page 224 - Manual Restore Points

30 About Your Computerwww.dell.com | support.dell.comInside Your Computer•System cables•System board components• Front panel componentsThe following f

Page 225 - Restore Process

300 Glossarywww.dell.com | support.dell.comsleep mode. WOL is a facet of WfM technology. See also WOR, PME, and Remote Wake Up.WORWake-on Ring. Techno

Page 226 - Driver Rollback

About Your Computer 31Inside the ComputerSystem CablesThe following illustration shows all potential connectivity throughout the computer. Connectivit

Page 227

32 About Your Computerwww.dell.com | support.dell.comSystem CablingspeakerdiskettedrivesexternallyaccessibleEIDEbootableEIDEand/orLVD SCSIfront panelc

Page 228 - 228 Advanced Features

About Your Computer 33 NOTE: The control panel shown in "System Cabling" is mounted to the front of the chassis frame. It controls the power

Page 229 - How to Add Users

34 About Your Computerwww.dell.com | support.dell.comSystem Board Componentsmicroprocessor 1with heat sinkVRM 0 connectorsecondary EIDE connectorRIMM

Page 230 - Welcome screen

About Your Computer 35System Board LabelsThe following table lists the labels for connectors and components on the system board, and briefly describes

Page 231 - Network Setup Wizard

36 About Your Computerwww.dell.com | support.dell.comFront Panel ComponentsThe front panel provides connectivity for the computer front I/O panel as w

Page 232 - 232 Advanced Features

About Your Computer 37 NOTE: The control panel is mounted to the front of the chassis frame. It controls the power button, power light, and hard-drive

Page 233 - Internet Connection Firewall

38 About Your Computerwww.dell.com | support.dell.com

Page 234 - 234 Advanced Features

www.dell.com | support.dell.comSECTION 3Advanced FeaturesSystem SettingsManageabilitySecurityPassword ProtectionJumper SettingsInstalling and Configur

Page 235 - Getting Help

4 ContentsChanging the Boot Sequence . . . . . . . . . . . . . . . . . . 42Network Operations . . . . . . . . . . . . . . . . . . . . . . 43Integ

Page 236 - Help Overview

40 Advanced Featureswww.dell.com | support.dell.comSystem Settings• Entering system setup• System setup screens• System setup navigation keys• Changin

Page 237 - World Wide Web

Advanced Features 41The System Setup menu appears.If you wait too long and your operating system begins to load into memory, let the computer complete

Page 238 - Technical Support Service

42 Advanced Featureswww.dell.com | support.dell.com NOTE: For most of the options, any changes you make are recorded but do not take effect until the

Page 239 - Product Information

Advanced Features 43 NOTE: Write down your current boot sequence in case you want to restore it.2Press the up- and down-arrow keys to move through the

Page 240 - Before You Call

44 Advanced Featureswww.dell.com | support.dell.comNetwork Interface ControllerThis option, under the Integrated Devices menu, enables or disables the

Page 241 - Diagnostics Checklist

Advanced Features 45 NOTE: You must restart the computer before Network Interface Controller option settings will take effect.Integrated DevicesYou co

Page 242 - Dell Contact Numbers

46 Advanced Featureswww.dell.com | support.dell.comManageabilityThe following systems management applications are optional and can be included on your

Page 243

Advanced Features 47• Access information about your computer, such as how many processors it has and what operating system it is running• Monitor the

Page 244

48 Advanced Featureswww.dell.com | support.dell.comSecurityThe computer provides the following methods to physically secure it:• Chassis intrusion det

Page 245

Advanced Features 49Security Cable Slot and Padlock RingThe computer has features that allow you to attach commercially available antitheft devices:•

Page 246

Contents 5Interior Service Label . . . . . . . . . . . . . . . . . . . . . . . 71Computer Memory . . . . . . . . . . . . . . . . . . . . . . . . .

Page 247

50 Advanced Featureswww.dell.com | support.dell.comJumper SettingsThe following figure shows the location of the jumpers on the system board.System Bo

Page 248

Advanced Features 51Password ProtectionThe computer provides the following types of password protection:•System password•Setup passwordSystem Password

Page 249

52 Advanced Featureswww.dell.com | support.dell.com2 Highlight System Password and then press the left- or right-arrow key.The option heading changes

Page 250

Advanced Features 53If Password Status is set to Locked, the following prompt appears:Type the password and press <Enter>. NOTE: If you have ass

Page 251

54 Advanced Featureswww.dell.com | support.dell.comPassword option, press <Alt><B> to reboot the computer, and then repeat steps 3 through

Page 252

Advanced Features 55 NOTE: If the two passwords are different, the setup password can be used as an alternate system password. However, the system pas

Page 253

56 Advanced Featureswww.dell.com | support.dell.com1 Turn off the computer and devices, disconnect them from their electrical outlets, and wait 10 to

Page 254

Advanced Features 57options appear as Not Enabled, meaning that the password feature is enabled but that no password is assigned.16 Assign a new syste

Page 255

58 Advanced Featureswww.dell.com | support.dell.comInstalling and Configuring SoftwareSee "Finding Information and Assistance" for a list of

Page 256

Advanced Features 59TAPIThe TAPI features of your computer enable Microsoft® Windows®-based applications to operate with a wide variety of telephony d

Page 257 - Information

6 Contents5 Technical Specifications6 Solving ProblemsFinding Solutions . . . . . . . . . . . . . . . . . . . . . . . . . 140Power Problems . . . . .

Page 258 - Regulatory Notices

60 Advanced Featureswww.dell.com | support.dell.com3 Open the computer cover.4 Install the TAPI-compliant expansion card.See the manufacturer’s docume

Page 259 - FCC Notices (U.S. Only)

Advanced Features 612 Lay the computer down on its right side.3 Open the computer cover.4 Install the TAPI-compliant expansion card.See the manufactur

Page 260 - 260 Solving Problems

62 Advanced Featureswww.dell.com | support.dell.comIEEE 1394 (FireWire)FireWire is a high-speed data bus that is defined by IEEE Standard 1394-1995. T

Page 261 - CE Notice (European Union)

Advanced Features 63Power ManagementYour computer can be set to use less power when you are not working. You control the power usage through the OS in

Page 262 - Battery Disposal

64 Advanced Featureswww.dell.com | support.dell.com NOTE: For more information on power management, see your OS documentation.Power ManagementSleep St

Page 263 - VCCI Notice (Japan Only)

Advanced Features 65Dell System UtilitiesIf you received your computer from Dell with the OS preinstalled, Dell also installed the system utilities. I

Page 264 - Class B ITE

66 Advanced Featureswww.dell.com | support.dell.com

Page 265 - Class A Device

www.dell.com | support.dell.comSECTION 4Removing and Installing PartsComputer CoverInterior Service LabelComputer MemoryDisk Drives and MediaExpansion

Page 266 - Class B Device

68 Removing and Installing Partswww.dell.com | support.dell.comComputer Cover• Opening the computer cover• Closing the computer coverOpening the Compu

Page 267 - Solving Problems 267

Removing and Installing Parts 69Opening the Computer CoverClosing the Computer Cover1 Check all cable connections, especially those that might have co

Page 268 - 268 Solving Problems

Contents 7System Messages . . . . . . . . . . . . . . . . . . . . . . . 184System Beep Codes . . . . . . . . . . . . . . . . . . . . . . 192Warning

Page 269 - BSMI Notice (Taiwan Only)

70 Removing and Installing Partswww.dell.com | support.dell.comClosing the Computer Cover4Stand the computer upright.5 If you are using a padlock to s

Page 270 - NOM Information (Mexico Only)

Removing and Installing Parts 71Interior Service LabelA service label affixed to the inside of your computer cover provides information about working

Page 271

72 Removing and Installing Partswww.dell.com | support.dell.comComputer Memory• Computer memory installation guidelines• Upgrading computer memory• Re

Page 272

Removing and Installing Parts 73Memory Module LabelSystem Board Memory Components128MB/16 ECC xxxnumber of memory devices in RIMMsuspend-to-RAM (STR)

Page 273 - ENERGY STAR® Compliance

74 Removing and Installing Partswww.dell.com | support.dell.comMemory Riser Board ComponentsComputer Memory Installation Guidelines• System board inst

Page 274 - 274 Additional Information

Removing and Installing Parts 75• Memory sockets must be upgraded in matched pairs. In other words, two sockets in a pair must contain modules of iden

Page 275 - Coverage During Year One

76 Removing and Installing Partswww.dell.com | support.dell.comAddressing Memory with 4-GB ConfigurationsIf you use optional memory riser boards and e

Page 276 - General Provisions

Removing and Installing Parts 77Sample ConfigurationsSample Configurations without Memory Riser BoardsTotal Memory Socket 1 Socket 2 Socket 3 Socket 4

Page 277 - Additional Information 277

78 Removing and Installing Partswww.dell.com | support.dell.comUpgrading Computer Memory CAUTION: RIMMs can get very hot during normal operation. Be s

Page 278

Removing and Installing Parts 795 If necessary, remove memory modules that occupy system board sockets in which you plan to install upgrade modules.6

Page 279

8 ContentsUsing System Restore . . . . . . . . . . . . . . . . . . . . . 223Restore Process . . . . . . . . . . . . . . . . . . . . . . . . 225Drive

Page 280 - 280 Additional Information

80 Removing and Installing Partswww.dell.com | support.dell.com14 When the System Memory total is correct, exit system setup.15 Run the Dell Diagnosti

Page 281 - Making a Claim

Removing and Installing Parts 81Installing a Memory Module1 Press the securing clips at each end of the socket outward until they snap open (see the f

Page 282 - 11950 México, D.F

82 Removing and Installing Partswww.dell.com | support.dell.coma Lift the retention bracket up to disengage it from the chassis.b Lift the bracket awa

Page 283 - Additional Information 283

Removing and Installing Parts 83Removing Memory Riser Boardsmemory riser boardretention bracketmemory riserboard Bsystem boardmemory riserboard Asecur

Page 284 - 284 Additional Information

84 Removing and Installing Partswww.dell.com | support.dell.comInstalling Memory Riser Boards NOTICE: System board memory sockets 3 and 4 can either b

Page 285 - Glossary

Removing and Installing Parts 85Installing Memory Riser Boardsmemory riser boardretention bracketmemory riserboard Bsystem boardmemory riserboard Amem

Page 286 - 286 Glossary

86 Removing and Installing Partswww.dell.com | support.dell.comDisk Drives and Media• Installing a CD, zip, or other externally accessible drive• Inst

Page 287 - Glossary 287

Removing and Installing Parts 87Drive Typesdiskette drive5.25-inch drive 2 (1.6-inch high)3.5-inch drive 3 (1-inch high)3.5-inch drive 2 (1-inch high,

Page 288 - 288 Glossary

88 Removing and Installing Partswww.dell.com | support.dell.comInstalling a CD, Zip, or Other Externally Accessible Drive NOTE: If you are replacing a

Page 289 - Glossary 289

Removing and Installing Parts 89Removing an Externally-Accessible Drive

Page 290 - 290 Glossary

Contents 9MIC Notice (Republic of Korea Only) . . . . . . . . . . . . . 265Polish Center for Testing and Certification Notice . . . . . . . 266BSMI

Page 291 - Glossary 291

90 Removing and Installing Partswww.dell.com | support.dell.comRemoving the Diskette Drive7Unpack the replacement drive and prepare it for installatio

Page 292 - 292 Glossary

Removing and Installing Parts 918 If the replacement drive does not have bracket rails attached, remove the rails from the old drive by removing the f

Page 293 - Glossary 293

92 Removing and Installing Partswww.dell.com | support.dell.comInstalling an Externally-Accessible Drive

Page 294 - 294 Glossary

Removing and Installing Parts 93Installing the Diskette Drive10If you are installing a drive that has its own controller card, install the controller

Page 295 - Glossary 295

94 Removing and Installing Partswww.dell.com | support.dell.com• Connect the appropriate interface cable to the interface connector on the back of the

Page 296

Removing and Installing Parts 95• For a drive that has audio output capability, such as a CD drive, connect the audio cable to the audio (CD input) co

Page 297 - Glossary 297

96 Removing and Installing Partswww.dell.com | support.dell.comAttaching Cables for the Diskette Drive13Ensure that all cables are firmly connected. F

Page 298 - 298 Glossary

Removing and Installing Parts 9714 If the drive bay was previously empty, remove the corresponding insert from the front panel.From inside the cover,

Page 299 - • mailto:[email protected]

98 Removing and Installing Partswww.dell.com | support.dell.com NOTE: Tape drives sold by Dell come with their own operating software and documentatio

Page 300 - 300 Glossary

Removing and Installing Parts 99Removing a Hard Drive7Unpack the replacement drive and prepare it for installation. NOTICE: Ground yourself by touchin

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