Dell PowerEdge 500SC Service Manual

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Dell™PowerEdge™500SCSystemsServiceManual
System Overview
Basic Troubleshooting
Codes and Error Messages
Removing and Replacing Parts
Jumpers and Connectors
Using the System Setup Program
Information in this document is subject to change without notice.
©2001 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, PowerEdge, and Dell OpenManage are trademarks of Dell Computer Corporation; Microsoft, MS-DOS, Windows, and Windows NT are registered
trademarks of Microsoft Corporation; Intel and Pentium are registered trademarks, and Celeron is a trademark of Intel Corporation; IBM is a registered trademark of International
Business Machines Corporation; and Novell and NetWare are registered trademarks of Novell, Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation
disclaims any proprietary interest in trademarks and trade names other than its own.
Initial release: 31 Jul 2001
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Summary of Contents

Page 1

Dell™PowerEdge™500SCSystemsServiceManual System Overview Basic Troubleshooting Codes and Error Messages Removing and Replacing Parts Jumpers and

Page 2 - Basic Troubleshooting

Table 4. Back-Panel Indicator Patterns Back to Contents Page 1Power connector2Mouse connector3Keyboard connector4Serial connector5Parallel connector6V

Page 3 - Internal Visual Inspection

Back to Contents Page System Overview Dell™PowerEdge™500SCSystemsServiceManual Overview ThePowerEdge500SCisavailableinatowerversiononly.

Page 4 - Getting Help

l System diagnostics are available on the utility partition, which checks for hardware problems (if the system can boot). The system diagnostics can b

Page 5 - Codes and Error Messages

Back to Contents Page Operating 10°to35°C(50°to95°F)Storage –40°to65°C(–40°to149°F)Relative humidity:20%to80noncondensingMaximum vib

Page 6

Back to Contents Page Jumpers and Connectors Dell™PowerEdge™500SCSystemsServiceManual Overview This section provides specific information about t

Page 7 - System Beep Codes

System Board Labels Table 2 lists the connectors and sockets located on the system board. Table 2. System Board Connectors and Sockets Disabling a For

Page 8

Back to Contents Page Removing and Replacing Parts Dell™PowerEdge™500SCSystemsServiceManual Overview The procedures in this guide require that yo

Page 9 - Back-Panel Indicators

The DC power cables from the power supply provide power to the system board, drives, and any expansion cards that connect to external peripheral. The

Page 10

To replace the system cover, perform the following steps: 1. Check that no tools or parts are left inside the system. 2. Slip the support beam&ap

Page 11 - System Overview

2. Secure the drive cage to the system with the screw you removed in step 5 of "Drive Cage Removal." 3. Connect the interface cable and

Page 12 - Technical Specifications

Back to Contents Page Basic Troubleshooting Dell™PowerEdge™500SCSystemsServiceManual Overview This section describes basic troubleshooting proced

Page 13

Removing and Replacing the Lower 3.5-Inch Hard Drive To remove the hard drive, perform the following steps: 1. Turn off the system, including any ex

Page 14 - Jumpers and Connectors

5. Replace the system cover. 6. Plug your system and any external devices into their electrical outlets, and turn them on. 7. See the drive doc

Page 15 - System Board Labels

Removing and Replacing Other Drives Your system includes a diskette drive and a CD drive. You can add drives, such as DVD drives and tape drives, usin

Page 16 - Removing and Replacing Parts

To remove the cooling shroud, perform the following steps: 1. Turn off the system, including any peripherals, and disconnect the power cable from th

Page 17

Your system contains a single nonredundant power supply. Figure 15. Power Supply Removal To remove the power supply, perform the following steps: 1. T

Page 18 - Front Bezel

10. Lift the front of the system board to clear the mounting standoffs and slide the system board toward the front of the system chassis about 6.3 mm

Page 19 - Control Panel Assembly

Expansion Cards The system has five fixed expansion-card sockets. Figure 19. Expansion Card Removal Expansion Card Removal To remove an expansion card

Page 20

3. Unscrew and remove the filler bracket for the card slot you want to use. Save the screw to use when installing the expansion card later in this pro

Page 21

Figure 20 shows the order of the memory module sockets. 4. Install or replace the memory modules as necessary to reach the desired memory total. 5.

Page 22 - Cooling Shroud

Upgrading the Microprocessor To take advantage of future options in speed and functionality, you can upgrade the system microprocessor. The microproc

Page 23 - Power Supply

To observe problem indications during the boot routine, perform the following steps: 1. If the system is off, turn on all peripherals and the system.

Page 24 - System Board Removal

Replacing the Microprocessor and Heat-Sink Assembly Toinstalltheadditionalorreplacementmicroprocessorandheatsinkassembly,performthefollow

Page 25 - System Board Features

8. Hook the end of the heat sink clip without the heat-sink latch to the tab on the edge of the socket facing the front of the system. 9. Push down o

Page 26 - Expansion Cards

 6. Replace the system cover. 7. Reconnect the system to the electrical outlet, and turn on the system power. 8. Enter the System Setup program to

Page 27 - Memory Modules

Back to Contents Page Using the System Setup Program Dell™PowerEdge™500SCSystemsServiceManual Overview This section describes the System Setup pr

Page 28 - Removing Memory Modules

l F1 — Help: Displays help information for the option with a currently highlighted field. l Space bar, plus (+), and minus (-) keys: Changes the valu

Page 29 - Upgrading the Microprocessor

The Boot Sequence screen options determine the order in which the system looks for the files that it needs to load during system startup. Available op

Page 30

When the System Password option is set to Enabled, the computer system prompts you for the system password just after the system boots. To change an e

Page 31 - Battery

Deleting or Changing an Existing System Password To delete or change an existing system password, perform the following steps: 1. EntertheSystemSe

Page 32

Disabling a Forgotten Password If the administrator or user forgets the system or setup password, you cannot operate the system or change settings in

Page 33 - System Setup Main Screen

Thesystemdiagnosticscontainteststhataidintroubleshootingallmajorcomponentsofthesystem.Thesediagnosticscanberunfromtheutilitypa

Page 34 - System Setup Options

Back to Contents Page Codes and Error Messages Dell™PowerEdge™500SCSystemsServiceManual Overview This section describes beep codes and system err

Page 35 - Exit Screen

failure improperly connected, defective mouse.the problem persists, replace the mouse. see "Getting Help."Bad command or file name Command

Page 36 - Assigning a System Password

System Beep Codes When an error that cannot be reported on the monitor occurs during a boot routine, the system may emit a series of beeps that identi

Page 37 - Assigning a Setup Password

beep code is a pattern of sounds; for example, one beep followed by a second beep and then a burst of three beeps (code 1-1-3) means that the computer

Page 38 - Responding to Error Messages

Warning Messages A warning message alerts you to a possible problem and asks you to take corrective action before the system continues a task. For exa

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