Dell PowerVault 124T User Manual Page 42
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The application
software reports a
failure locating a
piece of media or fails
to move a piece of
media as requested.
The current host backup
software or autoloader
inventory has been lost.
Use the Remote Management Unit tool and verify that
the media is in the expected location internal to the
autoloader.
Using the Remote Management Unit diagnostic tool,
execute the Loader Inventory Test test.
Using the Remote Management Unit diagnostic tool,
execute the Random Moves test. Note: a minimum of
two pieces of media are required for this test.
Issue an Autoloader Reset either by using the
Remote Management Unit Diagnostic page
Autoloader Reset or by turning the power off from
the front panel.
Retry inventory within the softw are application.
Contact support.dell.com.
The application
software reports an
error while reading or
writing a piece of
media.
The current media is
defective, or the internal
tape drive needs to be
cleaned.
Try a different piece of media.
Use a cleaning cartridge to clean the internal tape
drive.
Issue an Autoloader Reset either by using the
Remote Management Unit Diagnostic page
Autoloader Reset, or cycle the power from the front
panel.
Retry the job within the software application.
Contact support.dell.com.
Other failures occur. Refer to Operator Control Panel Error Display for
error-specific instruction.
Issue an Autoloader Reset either by using the
Remote Management Unit Diagnostic page
Autoloader Reset, or by turning the power off from
the front panel LCD.
Contact support.dell.com.
Operator Control Panel Error Display
The Operator Control Panel (OCP) is used for operator input, and to display status and error information output.
Errors generated by the autoloader hardware result in error codes unique to the Dell PowerVault 124T. These
errors codes are displayed on the OCP along with a brief description of the error. Further information and
recommended actions for Dell PowerVault 124T error codes can found in Table 2.
Errors generated by the internal tape drive are presented in terms of industry standard TapeAlerts. TapeAlerts
are also displayed on the OCP along with a brief description of the error. Further information and recommended
actions for tape drive TapeAlerts can be found in Table 3.
Checking for Errors
- Notes, Cautions, and Warnings 1
- Installation Overview 2
- Installation Preparation 2
- Host Bus Requirements 2
- Accessories 2
- Choosing a Location 2
- UL Requirements 3
- Product Overview 3
- Unpacking the Autoloader 4
- Enabling LUN Support in Linux 6
- User's Guide 8
- Using Cartridges 9
- Ejecting a Single Cartridge 10
- Ejecting a Magazine 11
- Installing a Magazine 11
- Running an Inventory 13
- Viewing Status Information 13
- Viewing Tape Drive Version 14
- Viewing Firmware Version 14
- Viewing Element Status 14
- Viewing Tape Drive Status 14
- Internet Protocol Version 6 15
- Default Username and Password 18
- Opening the RMU 18
- Configuration Page 20
- Bar Code Reader 21
- Cleaning Tape 21
- Setting the Magazines 22
- Setting the System Time 22
- Setting Network Options 23
- Firmware Page 25
- Running Diagnostics Tests 26
- Library Operations Page 27
- Set to Home 28
- Configuring the Autoloader 29
- Setting Ethernet 30
- Setting the IP Address 31
- Setting the Subnet Mask 31
- Setting an IP Gateway 32
- Setting the SNMP Server 32
- Setting the Time 33
- Barcode Reader 34
- SCSI Barcode Length 34
- Setting Magazines 35
- Setting Security 35
- Setting Passwords 35
- Getting Lost Passwords 36
- Autoloader User's Guide 37
- RMU Diagnostic Tests 38
- Diagnostics Using the RMU 39
- Checking for Errors 42
- Autoloader Logs 43
- TapeAlert Logs 55
- TapeAlert Interpretation 56
- TapeAlert Logs through RMU 56
- Packing the Autoloader 64
- Physical Specifications 65
- Tape Drive Specifications 68
- Technical Assistance 70
- Online Services 71
- AutoTech Service 71
- Problems With Your Order 72
- Product Information 72
- Before You Call 73
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