Dell Dimension 2200 User Manual

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Summary of Contents

Page 1 - Owner’s Manual

www.dell.com | support.dell.comDell™ Dimension™ 2200 Owner’s Manual

Page 2 - Abbreviations and Acronyms

10 Safety Instructionswww.dell.com | support.dell.comTo help avoid damaging a computer with a manual voltage selection switch, ensure that the voltage

Page 3 - Contents

100 Appendixwww.dell.com | support.dell.comLatin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin, Texas

Page 4

Appendix 101Mexico International Access Code: 00Country Code: 52Customer Technical Support 001-877-384-8979or 001-877-269-3383Sales 50-81-8800or 01-80

Page 5 - 3 Adding Parts

102 Appendixwww.dell.com | support.dell.comNorway (Lysaker)International Access Code: 00Country Code: 47Technical Support 671 16882Relational Customer

Page 6 - 4 Appendix

Appendix 103St. Lucia General Support 1-800-882-1521Singapore (Singapore)International Access Code: 005Country Code: 65Technical Support toll-free: 80

Page 7 - . . . . . . . . . . . . 134

104 Appendixwww.dell.com | support.dell.comSweden (Upplands Vasby)International Access Code: 00Country Code: 46City Code: 8Technical Support 08 590 05

Page 8 - 8 Contents

Appendix 105Trinidad/Tobago General Support 1-800-805-8035U.K. (Bracknell)International Access Code: 00Country Code: 44City Code: 1344Technical Suppor

Page 9

106 Appendixwww.dell.com | support.dell.comU.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status System toll-free:

Page 10 - Safety Instructions

Appendix 107Returning Items for Warranty Repair or CreditPrepare all items being returned, whether for repair or credit, as follows:1 Call Dell to obt

Page 11

108 Appendixwww.dell.com | support.dell.comElectromagnetic Compatibility (EMC) is the ability of items of electronic equipment to function properly to

Page 12

Appendix 109Most Dell computer systems are classified for Class B environments. However, the inclusion of certain options can change the rating of som

Page 13

Safety Instructions 11• To help protect your computer from sudden, transient increases and decreases in electrical power, use a surge suppressor, line

Page 14

110 Appendixwww.dell.com | support.dell.comClass AThis equipment has been tested and found to comply with the limits for a Class A digital device purs

Page 15 - Setting Up

Appendix 111The following information is provided on the device or devices covered in this document in compliance with FCC regulations: • Model number

Page 16 - Connecting a Printer

112 Appendixwww.dell.com | support.dell.comLimited Warranties and Return PolicyDell-branded hardware products purchased in the U.S. or Canada come wit

Page 17 - USB Printer

Appendix 113Dell will repair or replace products covered under this limited warranty that are returned to Dell’s facility. To request warranty service

Page 18 - Installing the Printer Driver

114 Appendixwww.dell.com | support.dell.comSOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMA

Page 19 - Computer (Windows XP Only)

Appendix 115This limited warranty does not cover any items that are in one or more of the following categories: software; external devices (except as

Page 20 - Turning Off the Computer

116 Appendixwww.dell.com | support.dell.comLimited Warranty Coverage During Year TwoDuring the second year of this limited warranty, Dell will provide

Page 21 - Setting Up 21

Appendix 117General ProvisionsTHIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STAT

Page 22 - 22 Setting Up

118 Appendixwww.dell.com | support.dell.comThree-Year Limited Warranty (U.S. Only) Dell Computer Corporation ("Dell") manufactures its hardw

Page 23 - Solving Problems

Appendix 119Limited Warranty Coverage During Year OneDuring the one-year period beginning on the invoice date, Dell will repair or replace products co

Page 24 - Finding Solutions

12 Safety Instructionswww.dell.com | support.dell.com3 Ground yourself by touching an unpainted metal surface on the chassis, such as the metal around

Page 25 - Solving Problems 25

120 Appendixwww.dell.com | support.dell.comYou will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for retur

Page 26 - Power Problems

Appendix 121These provisions apply to Dell’s three-year limited warranty only. For provisions of any service contract covering your system, refer to y

Page 27 - Start-Up Error Messages

122 Appendixwww.dell.com | support.dell.comLimited Warranty Coverage During Year One During the one-year period beginning on the invoice date, Dell wi

Page 28 - Video and Monitor Problems

Appendix 123You will pay Dell for replacement parts when the replaced part is not returned to Dell. The process for returning replaced parts, and your

Page 29

124 Appendixwww.dell.com | support.dell.comIf Dell elects to exchange a system or component, the exchange will be made in accordance with Dell's

Page 30 - Sound and Speaker Problems

Appendix 125Dell will repair or replace products covered under this limited warranty that are returned to Dell’s facility. To request warranty service

Page 31 - No sound from headphones

126 Appendixwww.dell.com | support.dell.comSOME STATES (OR JURISDICTIONS) DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMA

Page 32 - Printer Problems

Appendix 127This limited warranty does not cover any items that are in one or more of the following categories: software; external devices (except as

Page 33

128 Appendixwww.dell.com | support.dell.comCoverage During Year TwoDuring the second year of this limited warranty, Dell will provide, on an exchange

Page 34 - Modem Problems

Appendix 129DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARR

Page 35

Safety Instructions 13Protecting Against Electrostatic DischargeStatic electricity can harm delicate components inside your computer. To prevent stati

Page 36 - Mouse Problems

130 Appendixwww.dell.com | support.dell.comDamage due to shipping the products to you is covered under this limited warranty. Otherwise, this limited

Page 37 - Drive Problems

Appendix 131Coverage During Year OneDuring the one-year period beginning on the invoice date, Dell will repair or replace products covered under this

Page 38

132 Appendixwww.dell.com | support.dell.comYou will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for retur

Page 39

Appendix 133These provisions apply to Dell’s three-year limited warranty only. For provisions of any service contract covering your system, refer to y

Page 40 - Network Problems

134 Appendixwww.dell.com | support.dell.comThis "Total Satisfaction" Return Policy does not apply to Dell Software and Peripherals products,

Page 41 - Error Messages

Appendix 135Limitation and Statutory RightsDell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this G

Page 42 - General Program Problems

136 Appendixwww.dell.com | support.dell.com

Page 43 - Internet Connection Problems

Index 137IndexAaudio. See soundBbatterydisposal, 14replacing, 89BIOS, 86Ccardsadding, 73connectors, 66removing, 77CD drivefixing problems, 38CD-RW dri

Page 44 - E-Mail Problems

138 Index138 Indexfloppy drivefixing problems, 37front door, 58Hhard drivefixing problems, 40help fileaccessing, 26Iinstalling cards, 73installing dri

Page 45 - Reinstalling Drivers

Index 139system boardconnectors, 66System Restore, 49, 52system setup program, 86Ttechnical assistancetelephone numbers and addresses, 92warranty repa

Page 46 - ResourceCD

14 Safety Instructionswww.dell.com | support.dell.com Battery DisposalYour computer uses a lithium coin-cell battery. The lithium coin-cell battery is

Page 48 - Windows 2000

1SECTION 1Setting UpConnecting a PrinterTransferring Information to a New Computer (Windows XP Only)Setting Up a Home and Office Network (Windows XP O

Page 49 - Using System Restore

16 Setting Upwww.dell.com | support.dell.comConnecting a PrinterSee the documentation that came with the printer for any recommended preparation proce

Page 50 - Creating a Restore Point

Setting Up 173 Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel.4 Install the printer dr

Page 51

18 Setting Upwww.dell.com | support.dell.com HINT: Your computer has four USB connectors on the back panel (see page 58).Installing the Printer Driver

Page 52 - Reinstalling Windows XP

Setting Up 19To check if your printer driver is installed on a computer running the Windows XP operating system, click the Start button, click Control

Page 53

Hints, Notices, and Cautions HINT: A HINT indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

Page 54 - Reinstalling Windows 2000

20 Setting Upwww.dell.com | support.dell.comSetting Up a Home and Office Network (Windows XP Only)Windows XP provides a Network Setup Wizard to guide

Page 55

Setting Up 214 Click Shut down and then click OK. The computer automatically turns off after the shutdown process finishes.5 Turn off your monitor and

Page 56 - 56 Solving Problems

22 Setting Upwww.dell.com | support.dell.com

Page 57 - Adding Parts

2SECTION 2Solving ProblemsFinding SolutionsAccessing Help FilesPower ProblemsStart-Up Error MessagesVideo and Monitor ProblemsSound and Speaker Proble

Page 58

24 Solving Problemswww.dell.com | support.dell.comFinding SolutionsSometimes it’s difficult to figure out where to go for answers. Use this chart to h

Page 59

Solving Problems 25See page 28.See page 30.See page 32.See page 34.See page 36.See page 37.See page 37.See page 40.See page 42.See page 34.See page 41

Page 60 - Removing the Computer Cover

26 Solving Problemswww.dell.com | support.dell.comAccessing Help FilesPower Problems HINT: See the Tell Me How help file for information on the standb

Page 61

Solving Problems 27Start-Up Error MessagesCHECK THE POWER CABLE CONNECTION — Be sure that the power cable is firmly inserted into the electrical outle

Page 62 - Rotating the Power Supply

28 Solving Problemswww.dell.com | support.dell.comVideo and Monitor ProblemsIf the screen is blank HINT: See the documentation that came with your mon

Page 63

Solving Problems 29If the screen is difficult to readADJUST THE CONTRAST AND BRIGHTNESS — See the documentation that came with your monitor for instru

Page 64 - 64 Adding Parts

Contents 3ContentsSafety Instructions . . . . . . . . . . . . . . . . . . . . . . . . 9When Using Your Computer. . . . . . . . . . . . . . . . . .

Page 65 - Looking Inside Your Computer

30 Solving Problemswww.dell.com | support.dell.comSound and Speaker Problems HINT: The volume control in some MP3 players overrides the Windows volume

Page 66 - System Board

Solving Problems 31No sound from headphonesENABLE DIGITAL MODE — In Windows XP, your speakers do not work if the CD drive is not operating in digital

Page 67 - Adding a 3.5-Inch Drive

32 Solving Problemswww.dell.com | support.dell.comPrinter Problems HINT: If you need technical assistance for your printer, call the printer’s manufac

Page 68 - 68 Adding Parts

Solving Problems 33If you cannot print to a USB printerTEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with an

Page 69

34 Solving Problemswww.dell.com | support.dell.comScanner Problems HINT: If you need technical assistance for your scanner, call the scanner’s manufac

Page 70 - 70 Adding Parts

Solving Problems 35CHECK THE TELEPHONE LINE — Try using a different telephone line. If you are using a line that is 10 ft (3 m) or more in length, try

Page 71

36 Solving Problemswww.dell.com | support.dell.comMouse ProblemsIF YOU CONNECTED THE MOUSE BEFORE TURNING ON THE COMPUTER, RECONNECT THE MOUSE CABLE1

Page 72

Solving Problems 37Keyboard ProblemsDrive ProblemsIf you cannot save a file to a floppy diskRECONNECT THE KEYBOARD CABLE — Shut down the computer (see

Page 73 - Adding Cards

38 Solving Problemswww.dell.com | support.dell.comIf you cannot play a music CD or install a program from a CD HINT: High-speed CD drive vibration is

Page 74 - 74 Adding Parts

Solving Problems 39If you cannot play a DVD movie HINT: Because of different worldwide file types, not all DVD titles work in all DVD drives.If the C

Page 75

4 ContentsVideo and Monitor Problems . . . . . . . . . . . . . . . . . . . 28If the screen is blank. . . . . . . . . . . . . . . . . . . . . . 28

Page 76

40 Solving Problemswww.dell.com | support.dell.comIf you have a hard drive problemNetwork ProblemsRUN SCANDISK1 In Windows XP click the Start button,

Page 77 - Removing Cards

Solving Problems 41Microsoft® Windows® Error Messagesx:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY — Insert a disk into the drive and try again.A FIL

Page 78 - Adding Memory

42 Solving Problemswww.dell.com | support.dell.comGeneral Program ProblemsA program crashesA program stops respondingA program error causes the system

Page 79

Solving Problems 43A program is designed for an earlier Windows operating systemInternet Connection ProblemsIf you have a problem with your Internet c

Page 80 - Replacing the Computer Cover

44 Solving Problemswww.dell.com | support.dell.comE-Mail ProblemsTURN OFF CALL WAITING (CATCH-PHONE)—See your telephone directory for instructions on

Page 81 - Appendix

Solving Problems 45Resolving Other Technical ProblemsReinstalling Drivers NOTICE: The Dell | Support website, support.dell.com, and the Dell Dimension

Page 82 - Specifications

46 Solving Problemswww.dell.com | support.dell.com4 When you see the Windows desktop, reinsert the ResourceCD into the CD or DVD drive.5 At the Welcom

Page 83

Solving Problems 473 Click the Hardware tab, and then click Device Manager.4 In the Device Manager window, right-click the device for which the new dr

Page 84

48 Solving Problemswww.dell.com | support.dell.comYou can also use the Windows XP Hardware Troubleshooter. To use the troubleshooter, click the Start

Page 85 - (continued)

Solving Problems 49You can also use the Windows 2000 Hardware Troubleshooter. To use the troubleshooter, click the Start button and click Help. Click

Page 86 - Standard Settings

Contents 5Internet Connection Problems . . . . . . . . . . . . . . . . . . . 43If you have a problem with your Internet connection. . . . . . . 43E-

Page 87 - System Setup Program Screens

50 Solving Problemswww.dell.com | support.dell.comSystem Restore is enabled on your new computer. However, if you reinstall Windows XP with less than

Page 88 - Clearing Forgotten Passwords

Solving Problems 514 Type a name for your new restore point in the Restore point description field.The present date and time are automatically added t

Page 89 - Replacing the Battery

52 Solving Problemswww.dell.com | support.dell.com6 After the computer restarts, click OK. To change the restore point, you can either repeat the step

Page 90

Solving Problems 533 When the blue Dell logo appears, press <F12> immediately.If you wait too long and the operating system logo appears, contin

Page 91 - Appendix 91

54 Solving Problemswww.dell.com | support.dell.com14 Enter the date, time, and time zone in the Date and Time Settings window, and then click Next.15

Page 92 - Contacting Dell

Solving Problems 554 Use the arrow keys to select the CD-ROM option, and then press <Enter>.5 When the Windows 2000 Setup screen appears, ensure

Page 93

56 Solving Problemswww.dell.com | support.dell.com16 When the Completing the Windows 2000 Setup Wizard screen appears, remove the CD from the drive, a

Page 94

3SECTION 3Adding PartsFront and Back View of the ComputerRemoving the Computer CoverRotating the Power SupplyLooking Inside Your ComputerAdding a 3.5-

Page 95

58 Adding Partswww.dell.com | support.dell.comFront and Back View of the ComputerCD activity lightCD headphone connectorCD drive eject buttonfloppy dr

Page 96

Adding Parts 59voltage selection switchpower connectorparallel connectorkeyboard connectorUSB connectors (4)microphone connectorline-out connectorline

Page 97

6 ContentsAdding Memory . . . . . . . . . . . . . . . . . . . . . . . . . . 78Replacing the Computer Cover . . . . . . . . . . . . . . . . . . 80

Page 98

60 Adding Partswww.dell.com | support.dell.comRemoving the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the

Page 99

Adding Parts 614 Face the front of the computer. Place your left hand on the left side of the computer. Push back the release latch at the top-back ed

Page 100

62 Adding Partswww.dell.com | support.dell.comRotating the Power Supply CAUTION: Before you begin any of the procedures in this section, follow the sa

Page 101

Adding Parts 635 Lay the computer on its side as shown in the following illustration. Press the release latch while lifting the power supply. Rotate t

Page 102

64 Adding Partswww.dell.com | support.dell.comWhen you rotate the power supply back into the computer, gently lift the and hold the drive cables out o

Page 103

Adding Parts 65Looking Inside Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9.

Page 104

66 Adding Partswww.dell.com | support.dell.comSystem BoardIn the illustration, the text in parentheses indicates how items are identified on the syste

Page 105

Adding Parts 67Adding a 3.5-Inch Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. CAUT

Page 106

68 Adding Partswww.dell.com | support.dell.com5 While facing the front of the computer, press the front-panel release tab on the top of the computer.

Page 107 - Regulatory Information

Adding Parts 696 Remove the front-panel insert. From the back of the front panel, press the release tab to the side. Then rotate the insert toward you

Page 108 - 108 Appendix

Contents 7Three-Year Limited Warranty (Canada Only) . . . . . . . . . 129"Total Satisfaction" Return Policy (U.S. Only) . . . . . . . . .

Page 109 - FCC Notices (U.S. Only)

70 Adding Partswww.dell.com | support.dell.com8 Remove the metal drive bay plate covering the bay. Using a screwdriver, pop out the metal plate from t

Page 110 - 110 Appendix

Adding Parts 719 Remove the extra rails from the front of the computer frame (see the illustration below). Install the rail marked "L" on th

Page 111 - NOM Information (Mexico Only)

72 Adding Partswww.dell.com | support.dell.com12 Connect a power cable to the drive. NOTICE: When you attach the extra connector to the new drive in t

Page 112 - 112 Appendix

Adding Parts 7314 Replace the front panel.Fit the front panel’s two retaining hooks into their corresponding slots on the computer (see page 68). Then

Page 113

74 Adding Partswww.dell.com | support.dell.com6 Unscrew and remove the filler bracket for the card slot you want to use. filler bracket

Page 114 - 114 Appendix

Adding Parts 757 Align the cutout on the bottom of the card with the crossbar in the system board connector. Gently rock the card into the connector u

Page 115

76 Adding Partswww.dell.com | support.dell.comMake sure that the card is fully seated and that its bracket is within the card slot. 8 Secure the brack

Page 116 - 116 Appendix

Adding Parts 77Removing Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. CAUTION: To g

Page 117 - General Provisions

78 Adding Partswww.dell.com | support.dell.comAdding Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instruc

Page 118 - 118 Appendix

Adding Parts 797 To insert a module, press out the securing clip at each end of the memory connector.8 Align the notches on the bottom of the module w

Page 119

8 Contents

Page 120

80 Adding Partswww.dell.com | support.dell.com HINT: The system memory value reported by the operating system is 1 or 2 MB less than the memory instal

Page 121 - Appendix 121

4SECTION 4AppendixSpecificationsStandard SettingsClearing Forgotten PasswordsReplacing the BatteryDell Technical Support Policy (U.S. Only)Contacting

Page 122

82 Appendixwww.dell.com | support.dell.comSpecificationsMicroprocessorMicroprocessor type Intel® Celeron® microprocessor L1 cache 32 KB (16-KB data ca

Page 123

Appendix 83DrivesExternally accessible one 5.25-inch baytwo 3.5-inch baysInternally accessible one bay for 1-inch–high IDE hard driveAvailable devices

Page 124 - 124 Appendix

84 Appendixwww.dell.com | support.dell.comControls and LightsPower control push buttonPower light green Hard-drive access light green Diagnostic code

Page 125

Appendix 85Environmental (continued)Relative humidity 20% to 80% (noncondensing)Maximum vibration:Operating 0.25 G at 3 to 200 Hz at 1/2 octave/minSto

Page 126 - 126 Appendix

86 Appendixwww.dell.com | support.dell.comStandard SettingsThe system setup program contains the standard settings for your computer. NOTICE: Unless y

Page 127 - Coverage During Year One

Appendix 87Viewing Settings1 Turn on (or restart) your computer.2 When the blue Dell™ logo appears, press <F2> immediately. If you wait too long

Page 128 - Coverage During Year Two

88 Appendixwww.dell.com | support.dell.comClearing Forgotten Passwords CAUTION: Before you begin this procedure, follow the safety instructions listed

Page 129 - Appendix 129

Appendix 8910 Remove the computer cover (see page 60).11 Reconnect the jumper plug to jumper PSWD (see page 66).12 Replace the computer cover (see pag

Page 130 - 130 Appendix

Safety Instructions 9Safety InstructionsUse the following safety guidelines to help protect your computer from potential damage and to ensure your own

Page 131

90 Appendixwww.dell.com | support.dell.com5 Insert the battery into the socket with the side labeled "+" facing up.6 Rotate the power supply

Page 132

Appendix 91Dell provides limited technical support for the computer and any "Dell-installed" software and peripherals1. Support for third-pa

Page 133 - Appendix 133

92 Appendixwww.dell.com | support.dell.comContacting Dell HINT: Toll-free numbers are for use within the country for which they are listed.When you ne

Page 134 - Making a Claim

Appendix 93Austria (Vienna)International Access Code: 900Country Code: 43City Code: 1Home/Small Business Sales 01 795 67602Home/Small Business Fax 01

Page 135 - Appendix 135

94 Appendixwww.dell.com | support.dell.comCanada (North York, Ontario)International Access Code: 011Automated Order-Status System toll-free: 1-800-433

Page 136 - 136 Appendix

Appendix 95Czech Republic (Prague)International Access Code: 00Country Code: 420City Code: 2Technical Support 02 22 83 27 27Customer Care 02 22 83 27

Page 137 - Index 137

96 Appendixwww.dell.com | support.dell.comFinland (Helsinki)International Access Code: 990Country Code: 358City Code: 9Technical Support 09 253 313 60

Page 138 - 138 Index

Appendix 97Germany (Langen)International Access Code: 00Country Code: 49City Code: 6103Technical Support 06103 766-7200Home/Small Business Customer Ca

Page 139 - Index 139

98 Appendixwww.dell.com | support.dell.comIreland (Cherrywood)International Access Code: 16Country Code: 353City Code: 1Ireland Technical Support 1850

Page 140 - 140 Index

Appendix 99Japan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Technical Support (Server)Technical Support Outside of Japan (Se

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