Dell Dimension 9200 User Manual Page 50
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- Table of contents
- TROUBLESHOOTING
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50 Solving Problems
Drive Problems
CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
CD and DVD drive problems
NOTE: High-speed CD or DVD drive vibration is normal and may cause noise. This does not indicate a defect in the
drive or the CD or DVD.
NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
ENSURE THAT MICROSOFT
®
WINDOWS
®
RECOGNIZES THE DRIVE — Click Start, then click My
Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus
software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing
the drive.
TEST THE DRIVE —
• Insert another floppy, CD, or DVD to eliminate the possibility that the original is defective.
• Insert a bootable floppy and restart the computer.
CLEAN THE DRIVE OR DISK — See "Cleaning Your Computer" on page 34.
CHECK THE CABLE CONNECTIONS
RUN THE HARDWARE TROUBLESHOOTER — See "Using Microsoft
Windows XP System Restore" on
page 72.
RUN THE DELL DIAGNOSTICS — See "Dell Diagnostics" on page 68.
ADJUST THE WINDOWS VOLUME CONTROL —
• Click the speaker icon in the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging it up.
• Ensure that the sound is not muted by clicking any boxes that are checked.
CHECK THE SPEAKERS AND SUBWOOFER — See "Sound and Speaker Problems" on page 61.
DIM_book.book Page 50 Monday, October 15, 2007 11:04 AM
- Owner’s Manual 1
- Notes, Notices, and Cautions 2
- Contents 3
- 4 Contents 4
- 6 Contents 6
- 8 Contents 8
- Finding Information 9
- 10 Finding Information 10
- 12 Finding Information 12
- Front View of the Computer 13
- Back View of the Computer 15
- Back Panel Connectors 16
- Connecting Monitors 17
- Connecting a Television (TV) 19
- Changing the Display Settings 19
- Setting Up a Printer 20
- Connecting to the Internet 21
- Network Setup Wizard 23
- Playing CDs and DVDs 26
- Copying CDs and DVDs 28
- How to Copy a CD or DVD 29
- Using Blank CDs and DVDs 29
- Helpful Tips 30
- IEEE 1394 (Optional) 32
- Power Management 32
- Hibernate Mode 33
- Power Options Properties 33
- Cleaning Your Computer 34
- Cleaning the Mouse 35
- Cleaning the Floppy Drive 35
- Cleaning CDs and DVDs 35
- Optimizing Performance 37
- RAID Level 0 Configuration 38
- RAID Level 1 Configuration 38
- Deleting a RAID Volume 41
- Creating a Spare Hard Drive 45
- Dell DataSafe (Optional) 46
- Optimizing Performance 47 47
- 48 Optimizing Performance 48
- Solving Problems 49
- Drive Problems 50
- Hard drive problems 51
- 52 Solving Problems 52
- Error Messages 53
- Media Card Reader Problems 54
- Keyboard Problems 54
- Lockups and Software Problems 55
- A solid blue screen appears 56
- Other software problems 56
- Memory Problems 57
- Mouse Problems 57
- Network Problems 58
- Power Problems 59
- Printer Problems 60
- Scanner Problems 60
- Sound and Speaker Problems 61
- Video and Monitor Problems 62
- 64 Solving Problems 64
- Troubleshooting Tools 65
- 66 Troubleshooting Tools 66
- Dell Diagnostics 68
- Dell Diagnostics Main Menu 69
- What Is a Driver? 70
- Identifying Drivers 70
- Reinstalling Drivers 71
- Using Microsoft 72
- Windows XP System Restore 72
- Creating a Restore Point 73
- Enabling System Restore 73
- Removing Dell PC Restore 75
- 76 Troubleshooting Tools 76
- Removing and Installing Parts 77
- Removing the Computer Cover 78
- Inside View of Your Computer 80
- System Board Components 81
- Memory Overview 82
- Installing Memory 83
- Removing Memory 85
- PCI Cards 86
- Removing a PCI Card 90
- PCI Express Cards 91
- Installing a PCI Express Card 92
- Removing a PCI Express Card 97
- Drive Panels 100
- Replacing the Drive Panel 103
- Hard Drive 104
- Removing a Hard Drive 105
- Installing a Hard Drive 106
- Adding a Second Hard Drive 107
- Floppy Drive 109
- Installing a Floppy Drive 111
- Media Card Reader 112
- CD/DVD Drive 116
- Removing a CD/DVD Drive 117
- Installing a CD/DVD Drive 118
- Replacing the Battery 120
- Replacing the Computer Cover 121
- Appendix 123
- 124 Appendix 124
- 126 Appendix 126
- System Setup 127
- System Setup Screens 128
- System Setup Options 129
- 130 Appendix 130
- Boot Sequence 132
- Clearing Forgotten Passwords 134
- Clearing CMOS Settings 135
- FCC Notice (U.S. Only) 136
- Contacting Dell 137
- 138 Appendix 138
- 140 Appendix 140
- 142 Appendix 142
- 144 Appendix 144
- 146 Appendix 146
- 148 Appendix 148
- 150 Appendix 150
- 152 Appendix 152
- 154 Appendix 154
- 156 Appendix 156
- Printers, and Projectors 156
- 158 Appendix 158
- Glossary 159
- 160 Glossary 160
- 162 Glossary 162
- 164 Glossary 164
- 166 Glossary 166
- 168 Glossary 168
- 170 Glossary 170
- Index 171 171
- 172 Index 172
- Index 173 173
- 174 Index 174
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