Dell Vostro 220 (Late 2008) User Manual

www.dell.com | support.dell.comDell™ Vostro™ 420/220/220s ServiceManualModels: DCSCLF, DCSCMF, DCSCSF

10 Troubleshooting– Ensure that the voltage selection switch is set to match the AC power at your location, if applicable.– Ensure that the processor

100 Processor Heat Sink/Fan Assembly1 Phillips screwdriver 2 heat sink/fan assembly3 heat sink/fan cable 4 system board fan connector5 screw holes wit

Processor Heat Sink/Fan Assembly 101Replacing the Processor Heat Sink/Fan Assembly NOTICE: Unless a new heat sink is required for the new processor,

102 Processor Heat Sink/Fan Assembly3Tighten the captive screws evenly to secure the heat sink/fan assembly to the system board. NOTICE: Ensure that

Memory Module(s) 103Memory Module(s) CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For a

104 Memory Module(s)Replacing or Adding a Memory Module NOTICE: Do not install ECC memory modules. NOTICE: If you remove your original memory modules

Memory Module(s) 1051Align the notch on the bottom of the module with the crossbar in the connector.. NOTICE: To avoid damage to the memory module, p

106 Memory Module(s)6Right-click the My Computer icon on your Windows® desktop and click Properties.7Click the General tab.8To verify that the memory

Power Supply 107Power Supply CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additiona

108 Power Supply7Press down on the power supply retention clips.8Slide the power supply toward the front of the computer and lift it out.1 screws (4)

Power Supply 109Replacing the Power Supply1Set the replacement power supply into place. 2Replace and tighten the screws that secure the power supply t

Troubleshooting 112 No memory modules are detected.• If two or more memory modules are installed, remove the modules (see "Replacing or Adding a

110 Power SupplyaReinstall any PCI or PCI Express cards (see "Installing a PCI or PCI Express Card" on page 60).bSlide the optical drive bac

Power Supply 111Vostro 220

112 Power SupplyVostro 220sDC Power Supply Connector Pin AssignmentsDC Power Connector P1Pin Number Signal name Wire Color Wire Size13.3 VOrange20 AW

Power Supply 113DC Power Connector P25 RTN Black 20 AWG6 5 V Red 20 AWG7 RTN Black 20 AWG8 POK Gray 22 AWG9 5 V AUX Purple 20 AWG10 +12 V Yellow 20 A

114 Power SupplyDC Power Connectors P3, P4, P5, P6, P7, and P8DC Power Connector P92GNDBlack3 +12 VADC Yellow4 +12 VADC YellowPin Number Signal name 1

Power Supply 115DC Power Connector P10Pin Number Signal Name 22-AWG Wire1 +12 VDC Yellow2 +12 VDC Yellow3 +12 VDC Yellow4GND Black5GND Black6GND Black

116 Power Supply

Coin-Cell Battery 117Coin-Cell Battery CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For

118 Coin-Cell Battery5Carefully press the release latch away from the battery to allow the battery to pop up from the socket.6Remove the battery from

System Board 119System Board CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additiona

12 TroubleshootingSystem Messages NOTE: If the message you received is not listed in the table, see the documentation for either the operating system

120 System BoardbRemove the memory modules from the system board (see "Replacing or Adding a Memory Module" on page 104) and place them indi

System Board 121Replacing a System Board1Align the holes of the system board with the screw holes in the chassis, ensuring that the back panel connect

122 System Board2Replace the screws that secure the system board to the chassis. Avoid over-tightening the screws. CAUTION: Failure to replace and ti

System Board 123bInstall the processor onto the system board (see "Replacing the Processor" on page 126).aInstall the processor heat sink/fa

124 System Board

Processor 125Processor CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safe

126 Processor NOTICE: When replacing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the so

Processor 127 NOTICE: Socket pins are delicate. To avoid damage, ensure that the processor is aligned properly with the socket, and do not use excess

128 Processor NOTICE: To avoid damage, ensure that the processor aligns properly with the socket, and do not use excessive force when you press the p

Safety Instructions 129System Setup ProgramOverviewUse the system setup program as follows: • To change the system configuration information after you

Troubleshooting 132Ty p e hardware troubleshooter in the search field and press <Enter> to start the search.3In the Fix a Problem section, clic

130 Safety InstructionsSystem Setup Program ScreensThe system setup program screen displays current or changeable configuration information for your c

Safety Instructions 131System InfoSystem Info Lists system information such as the computer name, and other system-specific information.BIOS Info Show

132 Safety InstructionsHard Disk Boot PriorityUsed to set the device priority of hard drives. The items displayed are dynamically updated according to

Safety Instructions 133Boot SequenceThis feature allows you to change the boot sequence for devices.Option Settings•Diskette Drive — The computer atte

134 Safety Instructions3When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press <F12>.If you wait too long and t

Safety Instructions 1354Remove the 2-pin jumper plug from pins 2 and 3 and fix it on pins 1 and 2.5Wait for approximately five seconds to clear the pa

136 Safety InstructionsBIOSThe system setup program resides within the BIOS on the system board. If you install a new system board, you may need to up

Contacting Dell 137Contacting DellTo contact Dell for sales, technical support, or customer service issues:1Visit support.dell.com.2Verify your countr

138 Contacting Dell

14 TroubleshootingThe Dell Diagnostics is located on a separate diagnostic utility partition on your hard drive. NOTE: If your computer does not disp

Troubleshooting 159Close the Main Menu window to exit the Dell Diagnostics and restart the computer.Starting the Dell Diagnostics From the Drivers and

16 Troubleshooting NOTE: It is recommended that you select Test System to run a complete test on your computer. Selecting Test Memory initiates the e

Troubleshooting 17 NOTE: It is recommended that you select Extended Test to perform a more thorough check of devices in the computer.For any problem

18 TroubleshootingSolving ProblemsFollow these tips when troubleshooting your computer:• If you added or removed a part before the problem started, re

Troubleshooting 19Battery Problems CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only wit

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

20 TroubleshootingOptical drive problems NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in

Troubleshooting 21Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with yo

22 Troubleshooting NOTE: Your computer supports only IEEE 1394a standard.ENSURE THAT THE CABLE FOR THE IEEE 1394 DEVICE IS PROPERLY INSERTED INTO THE

Troubleshooting 23then try using the keyboard.RUN THE HARDWARE TROUBLESHOOTER — See "Hardware Troubleshooter" on page 12.Lockups and Softwar

24 TroubleshootingA program is designed for an earlier Windows operating systemRUN THE PROGRAM COMPATIBILITY WIZARD —Windows XP:The Program Compatibil

Troubleshooting 25COMPUTER THROUGH THE START MENUMemory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety i

26 Troubleshooting• Verify that the mouse cable is connected as shown on the setup diagram for your computer.RESTART THE COMPUTER —1Simultaneously pre

Troubleshooting 27that the network is functioning.RUN THE HARDWARE TROUBLESHOOTER — See "Hardware Troubleshooter" on page 12.Power Problems

28 Troubleshooting• Remove and then reinstall all memory modules (see "Replacing or Adding a Memory Module" on page 104).• Remove and then r

Troubleshooting 293Click Properties and click Ports.4Adjust the settings, as needed.REINSTALL THE PRINTER DRIVER — See the printer documentation for i

Contents 3Contents1 Troubleshooting. . . . . . . . . . . . . . . . . . . . . 9Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Power L

30 TroubleshootingSound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shi

Troubleshooting 31the sound is not muted.Video and Monitor Problems CAUTION: Before you begin any of the procedures in this section, follow the safet

32 TroubleshootingCHECK THE DIAGNOSTIC LIGHTS — See "Power Lights" on page 9.CHECK THE MONITOR SETTINGS — See the monitor documentation for

Troubleshooting 33defective. Contact Dell (see "Contacting Dell" on page 137).Dell Technical Update ServiceThe Dell Technical Update service

34 Troubleshooting• View frequently asked questions.• Learn more about the Dell Support Utility.• Turn the Dell Support Utility off.Double-Clicking th

Working on Your Computer 35Working on Your ComputerThis document provides procedures for removing and installing the components in your computer. Unle

36 Working on Your Computer NOTICE: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have

Working on Your Computer 37Inside View of Your ComputerVostro™ 4201 power supply 2 5.25-inch drive bays (3)3 media card reader (optional) 4 I/O panel5

38 Working on Your ComputerVostro 2201 power supply 2 5.25-inch drive bays (2)3 media card reader (optional) 4 I/O panel5 3.5-inch hard drive bays (2)

Working on Your Computer 39Vostro 220s‘1 power supply 2 chassis fan3 optical drive 4 media card reader (optional)5 I/O panel 6 3.5-inch hard drive bay

4 ContentsSound and Speaker Problems . . . . . . . . . . . 30Video and Monitor Problems. . . . . . . . . . . . 31Dell Technical Update Service .

40 Working on Your ComputerSystem Board ComponentsVostro 42024318161420222751521232425192812617891012 11136729303132

Working on Your Computer 411 power connector (PWR2)2 processor heat sink/fan assembly power3 memory module connectors (4) (DIMM_1, DIMM_2, DIMM_3, DIM

42 Working on Your ComputerVostro 2202431316185141719212212320158911 1012672425

Working on Your Computer 431 power connector (PWR2)2 processor heat sink/fan assembly power3 memory module connectors (2)4 main power connector (PWR1)

44 Working on Your ComputerVostro 220sCLS_CMOS2431316185141719212312220158911 1012672425

Working on Your Computer 45After Working on Your ComputerAfter you have completed any replacement procedures, ensure that you connect any external dev

46 Working on Your Computer5Verify that the computer works correctly by running the Dell Diagnostics. See your Setup and Quick Reference Guide for hel

Computer Cover 47Computer Cover CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additi

48 Computer Cover4Release the computer cover by grasping the handle while sliding the cover away from the front of the computer and lifting it up.Repl

Computer Cover 494Holding the cover at a slight angle, slide it toward the front of the computer until the metal clips inside the cover grip and attac

Contents 55 Chassis Support Bracket. . . . . . . . . . . . . 55Removing the Chassis Support Bracket. . . . . . . . . 55Replacing the Chassis Suppor

50 Computer Cover

Bezel 51Bezel CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best p

52 Bezel1 clips (4) 2 bezel12

Bezel 53Replacing the Bezel1With the computer still on its side, align and insert the bezel hooks into the slots along one edge of the front of the co

54 Bezel

Chassis Support Bracket 55Chassis Support Bracket CAUTION: Before working inside your computer, read the safety information that shipped with your co

56 Chassis Support BracketVostro 220s1 chassis support bracket 2 flange3 screw 4 cable clip5 tabs (2) 6 slots (2)123456

Chassis Support Bracket 57Replacing the Chassis Support Bracket1Holding the bracket at an angle, insert the tabs on one end of the bracket into the sl

58 Chassis Support Bracket5Perform the steps in the procedure "After Working on Your Computer" on page 45.1 chassis support bracket 2 flange

PCI and PCI Express Cards 59PCI and PCI Express Cards CAUTION: Before working inside your computer, read the safety information that shipped with you

6 Contents8 I/O Panel . . . . . . . . . . . . . . . . . . . . . . . . 89Removing the I/O Panel . . . . . . . . . . . . . . . . . 89Replacing the

60 PCI and PCI Express Cards7If you are removing the card to replace it with a new card, proceed to step 5 in "Installing a PCI or PCI Express Ca

PCI and PCI Express Cards 61See the documentation that came with the card for information on configuring the card, making internal connections, or oth

62 PCI and PCI Express Cards7Align the card in the connector and press down firmly. Ensure that the card is fully seated in the connector slot.8Replac

PCI and PCI Express Cards 63Configuring Your Computer After Removing or Installing a PCI or PCI Express Card NOTE: For information on installing driv

64 PCI and PCI Express Cards

Drives 65Drives CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best

66 DrivesbSlide the drive out of the slot, toward the back of the computer.Vostro™4201 screws (4) 2 hard drive3 power cable 4 data cable2143

Drives 67Vostro 2206For the Vostro 220s:aRaise and hold the hard-drive release latch.bSlide the drive partway out of the bay, rotate the back of the d

68 DrivesVostro 220s7If you are installing a replacement drive, skip to step 3 in "Replacing or Adding a Hard Drive" on page 69. If you are

Drives 698Disconnect the data cable from the system board (see "System Board Components" on page 40) and remove the cable from the computer.

Contents 713 Coin-Cell Battery . . . . . . . . . . . . . . . . . . 117Removing the Coin-Cell Battery . . . . . . . . . . . . . 117Replacing the Coin

70 DrivesVostro 220s5For the Vostro 420 and Vostro 220:aSlide the hard drive into the hard drive bay.bAlign the holes on the side of the hard drive wi

Drives 71Vostro 4201 screws (4 total: 2 screws to guide drive into slot; 2 screws to secure drive in slot)2 hard drive3 power cable 4 data cable2143

72 DrivesVostro 2206Connect the power and data cables to the back of the drive. NOTICE: The connectors are "keyed" for correct insertion; t

Drives 738Check all cables to ensure that they are properly connected and firmly seated.9For the Vostro 220s, replace the chassis support bracket (see

74 Drives4Disconnect the USB cable from the back of the media card reader.5For the Vostro 420 and Vostro 220, remove the two screws securing the devic

Drives 756Slide the device out through the front of the computer.7If you are installing a replacement device, skip to step 5 in "Replacing or Add

76 DrivesaHolding the front-panel insert at an angle, insert one end into the drive bay opening.bPush the other end of the insert into the opening unt

Drives 7712Replace the bezel (see "Replacing the Bezel" on page 53).13Follow the procedure in "After Working on Your Computer" on

78 DrivesbFor the Vostro 220s, lift the release latch that secures both the optical drive and the 3.5-inch device in their respective drive cages.cRem

Drives 799For the Vostro 220s, push the release latch down to secure the optical drive and the 3.5-inch device in their respective drive cages. NOTE:

8 ContentsClearing CMOS Settings . . . . . . . . . . . . . . . . 135BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . 136Flashing the BIOS

80 Drives13Follow the procedure in "After Working on Your Computer" on page 45.14See the documentation that came with the drive for instruct

Drives 815For the Vostro 420 and Vostro 220, remove the two screws securing the optical drive to the drive cage.6Slide the optical drive out through t

82 Drives NOTE: To comply with FCC regulations, install the 5.25-inch front-panel insert whenever an optical drive is permanently removed from the co

Drives 834If you are adding an optical drive in a bay that has not had a device previously installed in it, remove the break-away metal plate (front-p

84 Drives10Replace the bezel (see "Replacing the Bezel" on page 53).11Follow the procedure in "After Working on Your Computer" on

Drives 85Removing a Drive Bay Break-Away Metal PlateVostro 420 and Vostro 220Vostro 420To remove the 3.5-inch bay break-away metal plate, insert the t

86 Drivesstill a break-away plate or whether it is attached with two screws. Remove the two screws, if installed, or use the Phillips screwdriver to b

Drives 87Vostro 220s1 3.5-inch bay break-away metal plate 1

88 Drives

I/O Panel 89I/O Panel CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safet

Troubleshooting 9TroubleshootingToolsPower Lights CAUTION: Before working inside your computer, read the safety information that shipped with your co

90 I/O Panel8Ease the I/O panel away from the computer as you guide the cables through the bays, holes, and front-panel opening.Vostro 4201 front-pane

I/O Panel 91Vostro 220sReplacing the I/O Panel NOTICE: Take care not to damage the cable connectors and the cable routing clip(s) (if present) when s

92 I/O Panel5For the Vostro 220s:aReplace the chassis support bracket (see "Replacing the Chassis Support Bracket" on page 57).bReplace any

Fan 93Fan CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best pract

94 FanVostro 4201 chassis fan 2 system board power connector3 screws (4)213

Fan 95Vostro 2201 chassis fan 2 system board power connector3screws (4)213

96 FanVostro 220s1 system board power connector 2 chassis fan3 screw123

Fan 97Replacing the Chassis Fan1For the Vostro 220s:aLower the fan into the chassis such that the screw hole in the fan is offset and slightly forward

98 Fan

Processor Heat Sink/Fan Assembly 99Processor Heat Sink/Fan Assembly CAUTION: Before working inside your computer, read the safety information that sh