Dell UCS-51 User's Guide

www.dell.com | support.dell.comDell™ Serial-Attached SCSI 5/iRIntegrated and AdapterUser’s GuideModel UCS-51YD912bk1.book Page 1 Monday, April 2, 20

8 Safety InstructionsIn addition, take note of these safety guidelines when appropriate:• When you disconnect a cable, pull on its connector or on its

Overview 9OverviewThe Dell™ Serial-Attached SCSI (SAS) 5/iR controller is Dell’s next generation of controller with integrated redundant array of inde

10 OverviewAbout RAIDRAID is a group of multiple independent physical disks that provide high performance by increasing the number of drives used for

Overview 11Integrated MirroringWith Integrated Mirroring (RAID 1), data written to one disk is simultaneously written to another disk. If one disk fai

12 OverviewYD912bk1.book Page 12 Monday, April 2, 2007 4:39 PM

SAS 5/iR Features 13SAS 5/iR FeaturesThis section provides the specifications of Dell™ Serial-Attached SCSI (SAS) 5/iR controller. The following table

14 SAS 5/iR FeaturesHot add / Hot remove of end devices Yes YesSMART error support through management applicationsYes YesHardware-based RAID RAID 0, R

Hardware Installation 15Hardware InstallationThis chapter describes how to install the Dell™ Serial-Attached SCSI (SAS) 5/iR Adapter. NOTE: The SAS 5

16 Hardware InstallationFigure 3-1. Installing a SAS 5/iR Adapter7Tighten the bracket screw, if any, or use the system’s retention clips to secure the

Hardware Installation 17Figure 3-2. Connecting the Cable9Replace the cover of the system. See your system’s Hardware Owner’s Manual or the User’s Guid

YD912bk1.book Page 2 Monday, April 2, 2007 4:39 PM

18 Hardware InstallationYD912bk1.book Page 18 Monday, April 2, 2007 4:39 PM

Driver Installation 19Driver InstallationThe Dell™ Serial-Attached SCSI (SAS) 5/iR controller requires software drivers to operate with Microsoft® Win

20 Driver InstallationInstalling the Driver During Windows Operating System Installation NOTE: You do not need to install the driver on the Windows V

Driver Installation 216On the Locate device driver screen, select Search for a suitable driver for my device and click Next.7Provide the appropriate d

22 Driver InstallationInstalling From the Dell Operating System MediaUse the Operating System media CD or DVD that came with your Dell Precision works

Driver Installation 23Creating a Driver Update DisketteThe following files are needed before you create the DUD. NOTE: The SAS 5/iR driver package in

24 Driver InstallationInstalling the Driver Using an Update RPMThe following steps explain the installation procedure for the Red Hat Enterprise Linux

Driver Installation 25Perform the following steps to create the DUD using the DKMS tool.1Install the DKMS-enabled SAS 5/iR driver rpm package on a sys

26 Driver InstallationUpgrading the KernelIf you run the up2date utility to upgrade the kernel, the DKMS enabled driver packages must be reinstalled.

SAS 5/iR BIOS 27SAS 5/iR BIOSThe BIOS of the Dell™ Serial-Attached SCSI (SAS) 5/iR controller (also known as CTRL-C) offers the following features:• S

www.dell.com | support.dell.comDell™ Serial-Attached SCSI 5/iRIntegrated and AdapterUser’s GuideYD912bk1.book Page 1 Monday, April 2, 2007 4:39 PM

28 SAS 5/iR BIOSConfiguration UtilityStarting the Configuration Utility1Boot the system.2Press <Ctrl+C> during POST when prompted.If you wait to

SAS 5/iR BIOS 29Integrated RAID Configuration and Management ScreensIntegrated RAID (IR) configuration and management involves many screens, all of wh

30 SAS 5/iR BIOSView Virtual DiskThe View Virtual Disk screen allows you to view the current virtual disk configuration.Press <Alt+N> to view th

SAS 5/iR BIOS 31Exit ScreenIt is important to exit the SAS BIOS Configuration Utility properly, because some changes take effect only when you exit. F

32 SAS 5/iR BIOS3Select Create IS Volume when you are prompted to create either an IS virtual disk or an IM virtual disk.The next screen shows a list

SAS 5/iR BIOS 335As disks are added, the Virtual Disk Size field will change to reflect the size of the new virtual disk. There are several limitation

34 SAS 5/iR BIOSActivating a Virtual DiskA virtual disk can become inactive if, for example, it is removed from one SAS 5/iR controller and moved to a

Troubleshooting 35TroubleshootingTo get help with problems with your Dell™ Serial-Attached SCSI (SAS) 5/iR controller, you can Contact Dell or access

36 TroubleshootingPhysical Disk Related IssuesTable 6-2. Physical Disk IssuesProblem Suggested SolutionThe system does not boot from the SAS 5/iR cont

Troubleshooting 37Configuration Utility Error Messages NOTE: These error messages are displayed inside the Configuration Utility. Restart your system

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

38 TroubleshootingBIOS Error MessagesTable 6-4. BIOS Error MessagesMessage MeaningPress <Ctrl+C> to Enable BIOS When the BIOS is disabled, you a

Troubleshooting 39Device not available at Device may not be ready at this time. The device will be retried. If the problem persists, restart your syst

40 TroubleshootingImage not found Could not locate the image for the Configuration Utility, its strings file, or its options file.Unable to load LSI C

Updating the Firmware 41Updating the FirmwareFirmware updates to the Dell™ Serial-Attached SCSI (SAS) 5/iR controller is achieved by flashing the firm

42 Updating the FirmwareYD912bk1.book Page 42 Monday, April 2, 2007 4:39 PM

Getting Help 43Getting HelpObtaining Assistance CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cabl

44 Getting HelpOnline ServicesYou can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the

Getting Help 45Dell Enterprise TrainingDell Enterprise training is available; see www.dell.com/training for more information. This service may not be

46 Getting HelpBefore You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone syste

Regulatory Notices 47Regulatory NoticesElectromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power o

Contents 3ContentsCAUTION: Safety Instructions. . . . . . . . . . . . . . . . . . . . . 7SAFETY: General . . . . . . . . . . . . . . . . . . . . . .

48 Regulatory NoticesFCC Notices (U.S. Only)FCC, Class BThis equipment generates, uses, and can radiate radio frequency energy and, if not installed a

Regulatory Notice 49Industry Canada (Canada Only)Industry Canada, Class BThis Class B digital apparatus complies with Canadian NMB-003. NOTICE: The I

50 Regulatory NoticesYD912bk1.book Page 50 Monday, April 2, 2007 4:39 PM

Regulatory Notice 51YD912bk1.book Page 51 Monday, April 2, 2007 4:39 PM

52 Regulatory NoticesYD912bk1.book Page 52 Monday, April 2, 2007 4:39 PM

Regulatory Notice 53YD912bk1.book Page 53 Monday, April 2, 2007 4:39 PM

54 Regulatory NoticesYD912bk1.book Page 54 Monday, April 2, 2007 4:39 PM

Regulatory Notice 55Corporate Contact Details (Taiwan Only)Pursuant to Article 11 of the Commodity Inspection Act, Dell provides the following corpora

56 Regulatory NoticesYD912bk1.book Page 56 Monday, April 2, 2007 4:39 PM

Regulatory Notice 57YD912bk1.book Page 57 Monday, April 2, 2007 4:39 PM

4 ContentsInstalling the Red Hat Enterprise Linux Driver . . . . . . . . . . . . . . . . . 22Creating a Driver Diskette . . . . . . . . . . . . . .

58 Regulatory NoticesYD912bk1.book Page 58 Monday, April 2, 2007 4:39 PM

Glossary 59GlossaryThis section defines or identifies technical terms, abbreviations, and acronyms used in this document.AAdapterAn adapter enables th

60 GlossaryDriverA device driver, often called a driver for short, is a program that allows the operating system or some other program to interface co

Glossary 61OOperating SystemThe software that runs a computer, including scheduling tasks, managing storage, and handling communication with periphera

62 GlossaryRPMRPM, short for "Red Hat Package Manager" is a package management system primarily intended for Linux. RPM installs, updates, u

Glossary 63SMARTAcronym for Self-Monitoring Analysis and Reporting Technology. The self-monitoring analysis and reporting technology (SMART) feature m

64 GlossaryYD912bk1.book Page 64 Monday, April 2, 2007 4:39 PM

Index 65IndexBBIOS, 27Configuration Utility, 28fault code messages, 27POST messages, 27CConfiguration Utilityfunctions performed, 28navigating, 28over

66 Index66 IndexTtroubleshooting, 35BIOS boot order, 35BIOS error messages, 38Configuration Utility error messages, 37physical disk issues, 36WWindows

Contents 56 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35BIOS Boot Order . . . . . . . . . . . . . . . . . . . . .

6 ContentsCE Notice (European Union) . . . . . . . . . . . . . . . . . . . . . . . . . . . 49European Union, Class B . . . . . . . . . . . . . . . .

Safety Instructions 7 CAUTION: Safety InstructionsUse the following safety guidelines to help ensure your own personal safety and to help protect you