Dell PowerVault DL2000 User Manual download pdf (Page 3)

Contents

Notes, Cautions, and Warnings...................................................................................................2

1 Introduction..................................................................................................................................5

Critical System Information......................................................................................................................................5

The System Stops Responding...........................................................................................................................5

The Disk Subsystem Status Displays An Error...................................................................................................5

Installation And Setup Issues...................................................................................................................................6

When Applying A Symantec License File, One Or More Of The Pre-Installed Products Is Not Selected

For Install............................................................................................................................................................6

The Dell PowerVault DL Backup To Disk Appliance Configuration Wizard Displays An Error..........................6

Symantec Backup Exec Software Needs To Be Installed Or Reinstalled.........................................................6

The Microsoft Windows Server 2008 Share And Storage Management Wizard Fails......................................6

The Windows Device Manager May Show A Yellow Exclamation....................................................................6

Microsoft Windows Displays A Message Prompting The User To Format A Disk............................................7

Deployment Issues...................................................................................................................................................7

Automatic Disk Provisioning Configures Virtual Disks Across MD Enclosures.................................................7

Devices Are Not Available As Backup Targets.................................................................................................7

Disk Configuration Does Not Occur...................................................................................................................8

The SPO Job Fails..............................................................................................................................................8

Symantec Backup Exec Fails To Create The Deduplication Storage Folder.....................................................8

A Delay Occurs During Startup Of The Dell PowerVault DL Backup Utility.......................................................9

Management Issues.................................................................................................................................................9

A Backup Job Fails With An Error: A Failure Occurred Querying The Writer Status........................................9

The Storage Tab In The Backup Exec Console Displays The Message: Discovering Devices.......................10

*.DR File Does Not Get Created In The Alternate Data Path Specified...........................................................10

Closing Service Manager While Restarting Or Stopping Services Causes Service Stop Or Service

Restart To Hang................................................................................................................................................10

Image Control Tabs Are Not Displayed After Restarting Backup Exec 2012 Services....................................10

The Icon For The Home Tab In The Backup Exec Console Is Replaced By A Red Alert Icon.........................11

Log Collection In The Appliance Console Fails................................................................................................11

The Dell PowerVault DL Backup Appliance Console Shows Incorrect Used Capacity...................................11

The Virtual Disk Does Not Transition To Offline In The Backup Exec Console................................................11

Backup Exec DSF Status Changes From Online To Offline..............................................................................11

Backup Exec Deduplication Services Are Not Running..................................................................................12

Software RAID Is Not Supported.....................................................................................................................12

USB Device Is Not Recognized........................................................................................................................12

All Storage Arrays On The MMS Appliance Appear Offline............................................................................12