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ESG WHITE PAPER
Symantec’s Data Management Portfolio
- 2 -
Copyright 2009, The Enterprise Strategy Group, Inc. All Rights Reserved.
FIGURE 1. STORAGE ENVIRONMENT CHALLENGES
Source: Enterprise Strategy Group, 2008
Best-of-Breed vs. Single Source
Protecting and managing all of this data is not easy. As already established, businesses depend on it, there’s a
lot of it, it’s often distributed, it may be structured or unstructured, it may reside in physical or virtual
environments, users need access to it nearly all of the time, and sometimes there are restrictions pertaining to
who has access to it and how long it is retained. What’s needed are data management solutions that can meet
today’s everyday challenges, while still being flexible enough to adapt to the environmental changes and shifting
business priorities of the future. And it would be a bonus if whatever solutions addressed existing problems
didn’t trigger new ones, such as complexity or increased costs, in the process.
End-users often lean toward best-of-breed capabilities to solve data management issues. This may mean
procuring, installing, and managing multiple point solutions from a variety of vendors, which, in turn, may mean
additional complexity, greater management overhead, and issues of compatibility and interoperability.
On the other hand, by implementing integrated data management solutions from a single vendor, organizations
can significantly decrease complexity and reduce capital and management/administrative costs. As such,
organizations have shown significant interest in single-vendor solutions. For example, ESG research found that
80% percent of respondents were more likely to standardize on one vendor for all aspects of the data protection
process rather than implement best-of-breed solutions from multiple vendors (see Figure 2).
2
2
Source: ESG Research Report, Data Protection Market Trends, January 2008.
7%
9%
9%
13%
14%
15%
17%
17%
18%
22%
24%
26%
26%
30%
31%
33%
0% 20% 40%
Poor service and support from vendor(s)
Meeting e-discovery demands (i.e., litigation support)
Poor search tools/general difficulty finding relevant
General complexity of managing external storage
Power and cooling costs
Meeting regulatory compliance requirements
Poor storage utilization
Lack of qualified IT staff and/or skills
Supporting storage and data protection
Rapid growth in unstructured, file-based content
Storage requirements/complexity related to specific
General increase in complexity of IT environment,
Insufficient capital budget
Running out of physical space
Keeping pace with overall data growth
Storage system costs
Need to improve backup and recovery processes
In general, what are your organization's greatest challenges with respect to
its storage environment? (Percent of respondents, N=516, multiple
responses accepted)
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