Dell PowerVault MD1200 User Manual download pdf (Page 53)

Troubleshooting Your Enclosure 53

Troubleshooting Hard Drives

CAUTION: Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in

your product documentation, or as directed by the online or telephone service

and support team. Damage due to servicing that is not authorized by Dell is not

covered by your warranty. Read and follow the safety instructions that came

with the product.

Remove the hard drive from the enclosure. See "Removing a Hard Drive"

on page 31.

NOTE: You must ensure that you check the hard drive indicators before

removing the faulty hard drive from the enclosure.

Check the hard drives and the backplane to ensure that the connectors are

not damaged.

Reinstall the hard drive.

Reboot the host server.

If the problem is not resolved, proceed to step 5.

Verify that the EMM port link status LED and the EMM status LED are

solid green for each port that is connected to a cable. If the LEDs are not

solid green, see "Enclosure Management Module" on page 13.

Ensure that all the cables are attached correctly according to the enclosure

mode you selected. For more information on enclosure modes, see

"Operating Your Storage Enclosure" on page 19.

If you reseated the cables, reboot the host server.

If the problem persists, see "Troubleshooting Loss of Communication" on

page 49 or see "Getting Help" on page 57.

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Dell PowerVault MD1200 User Manual Page 53