Dell Inspiron B120 User Manual Page 58
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58 Solving Problems
5
When the tests are complete, close the test screen to return to the
Main
Menu
screen. To exit the Dell
Diagnostics and restart the computer, close the
Main
Menu
screen.
Drive Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
E
NSURE THAT MICROSOFT
®
WINDOWS
®
RECOGNIZES THE DRIVE — Click the Start button and click My
Computer. If the floppy, CD, or DVD drive, is not listed, perform a full scan with your antivirus software
to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
TEST THE DRIVE —
• Insert another floppy disk, CD, or DVD to eliminate the possibility that the original one is defective.
• Insert a bootable floppy disk and restart the computer.
CLEAN THE DRIVE OR DISK — See “
Cleaning Your Computer
.”
ENSURE THAT THE CD IS SNAPPED ONTO THE SPINDLE.
C
HECK THE CABLE CONNECTIONS.
C
HECK FOR HARDWARE INCOMPATIBILITIES — See “
Resolving Software and Hardware Incompatibilities
.”
RUN THE DELL DIAGNOSTICS — See “
Dell Diagnostics
.”
CD and DVD drive problems
NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defect in
the drive or the CD or DVD.
NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
Problems writing to a CD/DVD-RW drive
CLOSE OTHER PROGRAMS — The CD/DVD-RW drive must receive a steady stream of data when writing.
If the stream is interrupted, an error occurs. Try closing all programs before you write to the
CD/DVD-RW.
TURN OFF STANDBY MODE IN WINDOWS BEFORE WRITING TO A CD/DVD-RW DISC — For information on
standby mode, see “
Power Management Modes
.”
CHANGE THE WRITE SPEED TO A SLOWER RATE —
See the help files for your CD or DVD creation software.
IF YOU CANNOT EJECT THE CD, CD-RW, DVD, OR DVD+RW DRIVE TRAY
1
Ensure that the computer is shut down.
2
Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until
the tray is partially ejected.
3
Gently pull out the tray until it stops.
book.book Page 58 Thursday, September 22, 2005 8:08 AM
- Owner’s Manual 1
- Notes, Notices, and Cautions 2
- Abbreviations and Acronyms 2
- Contents 3
- 3 Using the Display 4
- 5 Using a Battery 4
- 7 Using ExpressCards 5
- 9 Dell™ QuickSet Features 5
- 10 Solving Problems 6
- 11 Adding and Replacing Parts 7
- 12 Appendix 7
- 8 Contents 8
- Finding Information 9
- 10 Finding Information 10
- A Tour of Your Computer 11
- 12 A Tour of Your Computer 12
- DEVICE STATUS LIGHTS 13
- Left Side View 14
- directly to a 15
- Right Side View 16
- Back View 17
- Bottom View 18
- Setting Up Your Computer 19
- Setting Up Your Computer 21 21
- Setting Up a Printer 22
- Printer Cable 23
- Connecting a USB Printer 23
- Power Protection Devices 24
- Using the Display 25
- Setting Display Resolution 26
- Numeric Keypad 27
- Key Combinations 28
- Speaker Functions 29
- Microsoft 29
- Windows 29
- Logo Key Functions 29
- Touch Pad 30
- Using a Battery 31
- Checking the Battery Charge 32
- Conserving Battery Power 32
- Power Management Modes 33
- Power Management Wizard 34
- Power Options Properties 36
- Charging the Battery 37
- Replacing the Battery 38
- Storing a Battery 39
- 40 Using a Battery 40
- Playing a CD or DVD 41
- Adjusting the Volume 42
- Adjusting the Picture 43
- Copying CDs and DVDs 43
- Using Blank CDs and DVDs 44
- Helpful Tips 45
- Using ExpressCards 47
- Network Setup Wizard 49
- Determining Your Network Type 50
- Dell™ QuickSet Features 53
- 54 Dell™ QuickSet Features 54
- Solving Problems 55
- Dell Diagnostics Main Menu 56
- Drive Problems 58
- Hard drive problems 59
- Error Messages 60
- Keyboard Problems 64
- Lockups and Software Problems 65
- Memory Problems 66
- Network Problems 67
- ExpressCard Problems 67
- Power Problems 67
- Printer Problems 68
- Scanner Problems 69
- Sound and Speaker Problems 69
- Touch Pad or Mouse Problems 70
- Video and Display Problems 71
- What Is a Driver? 72
- Identifying Drivers 72
- Windows XP 73
- Solving Problems 75 75
- Using Microsoft 76
- Windows XP System Restore 76
- Enabling System Restore 77
- Removing Dell PC Restore 78
- Using the Operating System CD 79
- 80 Solving Problems 80
- Adding and Replacing Parts 81
- Hard Drive 83
- CD/DVD Drive 85
- Wireless Mini PCI Card 90
- Adding and Replacing Parts 93 93
- Hinge Cover 94
- Keyboard 95
- Appendix 97
- 98 Appendix 98
- 100 Appendix 100
- 102 Appendix 102
- Overview 103
- System Setup Screen 103
- Commonly Used Options 103
- Changing the Boot Sequence 104
- Travelling With Your Computer 105
- Travelling by Air 106
- Cleaning Your Computer 107
- FCC Notices (U.S. Only) 108
- Macrovision Product Notice 109
- Contacting Dell 110
- 112 Appendix 112
- 114 Appendix 114
- 116 Appendix 116
- 118 Appendix 118
- 120 Appendix 120
- 122 Appendix 122
- 124 Appendix 124
- 126 Appendix 126
- TV, Printers, and 126
- Projectors 126
- Glossary 127
- 128 Glossary 128
- 130 Glossary 130
- 132 Glossary 132
- 134 Glossary 134
- 136 Glossary 136
- Index 137 137
- 138 Index 138
- Index 139 139
- 140 Index 140
- Index 141 141
- 142 Index 142
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