Dell Latitude C640 User Manual Page 81
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Using the Dell Diagnostics
When to Use the Dell Diagnostics
Features of the Dell Diagnostics
Starting the Dell Diagnostics
Advanced Testing
Confirming the System Configuration Information
When to Use the Dell Diagnostics
Whenever a major component or device in your computer does not function properly, you may have a
component failure. If you are experiencing a problem with your computer, Dell recommends that you
perform the checks in "Solving Problems" and run the Dell Diagnostics before you call Dell for technical
assistance. Running the Dell Diagnostics may help you to resolve the problem yourself quickly without
having to contact Dell for assistance.
If you are experienced with computers and know what component(s) you need to test, simply select the
appropriate diagnostic test group(s) or subtest(s). If you are unsure about how to begin diagnosing a
problem, see "Starting the Dell Diagnostics" and "Advanced Testing."
Features of the Dell Diagnostics
The Dell Diagnostics helps you check your computer's hardware without any additional equipment and
without destroying any data. By using the diagnostics, you can have confidence in your computer's
operation. And if you find a problem you cannot solve by yourself, the diagnostic tests can provide you with
important information you will need when talking to Dell's service and support personnel. If you are
experiencing a problem with your computer, Dell recommends that you perform the checks in "Solving
Problems" and run the Dell Diagnostics before you call Dell for technical assistance.
NOTICE: Use the Dell Diagnostics to test only your Dell™ computer. Using this program with other
computers may cause incorrect computer responses or result in error messages.
The diagnostic test groups or subtests also have these helpful features:
Options that let you perform quick checks or extensive tests on one or all devices
An option that allows you to choose the number of times a test group or subtest is repeated
The ability to display test results or to save them in a file
Options to temporarily suspend testing if an error is detected, or to terminate testing when an
adjustable error limit is reached
Extensive online Help screens that describe the tests and how to run them
- Notes, Notices, and Cautions 1
- Abbreviations and Acronyms 1
- Finding Information 2
- Using Devices 3
- Fixing Problems 3
- Installing Parts 4
- About Your Computer 5
- Dell AccessDirect™ Button 8
- Left Side View 9
- Right Side View 10
- Back View 13
- Bottom View 17
- About Microsoft® Windows® XP 18
- Desktop Cleanup Wizard 19
- Program Compatibility Wizard 20
- Internet Connection Firewall 21
- Dell™ AccessDirect™ Button 22
- Numeric Keypad 23
- Keyboard Shortcuts 23
- System Functions 24
- Display Functions 24
- Power Management 24
- Speaker Functions 24
- Touch Pad 25
- Track Stick 26
- Changing the Track Stick Cap 28
- Using the Module Bay 29
- In Microsoft® Windows® XP 30
- In Windows 2000 30
- Using the CD or DVD Tray 31
- Adjusting the Volume 32
- Adjusting the Picture 32
- Using a Battery 34
- Checking the Battery Charge 35
- Charging the Battery 36
- Removing a Battery 37
- Installing a Battery 37
- Storing a Battery 38
- Power Options Properties 40
- In Windows XP 41
- Power Schemes Tab 41
- Alarms Tab 41
- Power Meter Tab 42
- Advanced Tab 42
- Hibernate Tab 42
- Intel SpeedStep® Tab 42
- Using PC Cards 44
- Installing a PC Card 45
- Removing a PC Card or Blank 46
- Traveling With Your Computer 47
- Travel Tips 48
- Passwords 50
- Using a Hard Drive Password 51
- Assigning an Asset Tag 52
- Deleting an Asset Tag Number 53
- Assigning an Owner Tag 53
- Deleting an Owner Tag 54
- Asset Tag Options 54
- Solving Problems 55
- Docking Power Considerations 56
- Error Messages 57
- Video and Display Problems 61
- Sound and Speaker Problems 63
- Printer Problems 65
- Touch Pad or Mouse Problems 67
- External Keyboard Problems 68
- Unexpected Characters 69
- Drive Problems 69
- PC Card Problems 72
- Network Problems 73
- General Program Problems 73
- If Your Computer Gets Wet 74
- Using the Display 77
- Dual Independent Display Mode 78
- Using the Dell Diagnostics 81
- Starting the Dell Diagnostics 82
- Advanced Testing 83
- Advanced Testing Main Screen 84
- Advanced Testing Help Menu 84
- Cleaning Your Computer 87
- Floppy Drive 88
- CD, CD-RW, and DVD Drives 88
- Reinstalling Software 89
- Windows XP 91
- Windows 2000 92
- Creating a Restore Point 94
- Adding and Replacing Parts 96
- Adding a Mini PCI Card 98
- Replacing the Hard Drive 100
- Adding a Modem 102
- S-Video Connection 104
- Composite Video Connection 106
- ATI Video Controller 109
- Overview 112
- System Setup Screens 113
- Commonly Used Options 113
- Performing a One-Time Boot 114
- Changing Printer Modes 115
- Changing COM Ports 115
- Enabling the Infrared Sensor 115
- Specifications 117
- Getting Help 123
- AutoTech Service 124
- Problems With Your Order 125
- Product Information 125
- Before You Call 126
- Contacting Dell 127
- Appendix 141
- FCC Notices (U.S. Only) 142
- Modem Regulatory Information 143
- IC Notice (Canada Only) 144
- CE Notice (European Union) 145
- CE Mark Notice 146
- New Zealand Telecom Warnings 147
- ENERGY STAR® Compliance 148
- VCCI Notice (Japan Only) 149
- Class A ITE 150
- Class B ITE 150
- Class A Device 151
- Class B Device 152
- BSMI Notice (Taiwan Only) 154
- NOM Information (Mexico Only) 155
- Macrovision Product Notice 156
- Warranty and Return Policy 156
- Glossary 157
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