Dell Latitude CP M233XT - Latitude CP - Pentium MMX 233 MHz Service Manual

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Using the System Setup Program: Dell Latitude CPIf the computer is using the Microsoft Windows 95 operating sytem, you can also use the Dell Control C

Running the Dell Diagnostics: Dell Latitude CP● A diskette cannot be properly formatted, or format error messages appear on the screen.● Data

Running the Dell Diagnostics: Dell Latitude CPbecause most hard-disk drives have a small amount of space that is not usable. The hard-disk drive keeps

Running the Dell Diagnostics: Dell Latitude CPIDE CD ROM Drives Test GroupThe subtests in the IDE CD ROM Drives test group check the functionality of

Running the Dell Diagnostics: Dell Latitude CP● Audio Output TestCauses the drive to begin playing the first audio track on an audio CD. (To deter

Running the Dell Diagnostics: Dell Latitude CPAlthough the following symptoms can be caused by faulty peripherals or software errors, these symptoms m

Running the Dell Diagnostics: Dell Latitude CPWhy Run a Parallel Ports Test?If the diagnostics does not recognize the computer's parallel port, c

Running the Dell Diagnostics: Dell Latitude CPexternal loopback connector is available● Parallel External Interrupt TestTests the parallel port&ap

Running the Dell Diagnostics: Dell Latitude CPwrite to a SCSI device.● Data on a SCSI device is corrupted or lost; these problems may be intermitt

Running the Dell Diagnostics: Dell Latitude CPDisplays information about the SCSI controller in an expansion device, the resources allocated to the co

Running the Dell Diagnostics: Dell Latitude CPreceive data.● Shared RAM TestPerforms a memory test on controllers with memory-mapped shared RAM. O

Using the System Setup Program: Dell Latitude CP● TitleThe box at the top of all screens lists the page number, the system name, and the version n

Running the Dell Diagnostics: Dell Latitude CPNOTE: Before running the Audio test group, enable the built-in speaker(s) to make sure that the speaker

Running the Dell Diagnostics: Dell Latitude CPThe third interactive test, the Record and Playback Test, checks the computer's built-in microphone

Getting Help: Dell Latitude CPGetting Help: Dell™ Latitude™ CPOverview Technical Assistance Help Tools Problems With Your OrderProduct Information Ret

Getting Help: Dell Latitude CPTo decide which document has the answers you need, consult the Preface.3. Run the diagnostics for your Dell computer. S

Getting Help: Dell Latitude CPDell provides a number of tools to assist you. Table 5-1 lists subjects you may want information about, tasks you may wa

Getting Help: Dell Latitude CPDell Q&AThe Dell Q&A, a Windows-based online help file that answers questions that are often asked by Dell compu

Getting Help: Dell Latitude CP● Electronic Support Service [email protected]@.dell.com (for Asian/Pacific countries only)● Electronic

Getting Help: Dell Latitude CPThe information available through AutoTech includes: ● Specifications and prices for Dell computers currently on sal

Getting Help: Dell Latitude CPYou can use the BBS to do the following: ● Send questions to a Dell technician● Request a follow-up call or leav

Getting Help: Dell Latitude CPcame with your computer.)NOTE: Technical support services may vary outside the continental U.S. Contact your local Dell

Using the System Setup Program: Dell Latitude CPCycles through available settings for an option.Cycles through the System Setup pages.Exits the System

Getting Help: Dell Latitude CPCorporation. Collect on delivery (C.O.D.) packages are not accepted.Returns that are missing any of the preceding requir

Getting Help: Dell Latitude CPFigure 5-1. Diagnostics ChecklistDell Contact NumbersWhen you need to contact Dell, use the telephone numbers and codes

Getting Help: Dell Latitude CPthe world. If you are making a direct-dialed call to a location outside of your local telephone service area, determine

Getting Help: Dell Latitude CPBelgium (Brussels) 00 32 2Brunei - 673 -Canada (North York, Ontario) 011 - Not requiredChile (Santiago) - 56 2China (Bei

Getting Help: Dell Latitude CPSouth Africa (Johannesburg) 09/091 27 11Spain (Madrid) 07 34 1Sweden (Upplands Vasby) 009 46 8Switzerland (Geneva) 00 41

Getting Help: Dell Latitude CPBelgium* (Brussels) Customer Technical SupportSalesSalesFaxSwitchboardFax020202024819288toll free: 0800 1688448192994819

Getting Help: Dell Latitude CPSales (Direct Sales - from within Toronto)Sales (Federal government, education, and medical)Sales (Major Accounts)TechCo

Getting Help: Dell Latitude CPFinland* (Helsinki) Customer Support and Technical SupportSalestoll free: 0800-534 55toll free: 0800-33 55France* (Paris

Getting Help: Dell Latitude CPHong KongNOTE: Customers in Hong Kong call Malaysia for technical assistance for Dell Dimension systems and for customer

Getting Help: Dell Latitude CPKorea (Seoul)NOTE: Customers in Korea call Malaysia for customer assistance.Technical SupportTransaction SalesCorporate

Using the System Setup Program: Dell Latitude CPfile:///I|/SERVICE%20MANUALS/DELL%20MANUAL...ES%20REF%20AND%20TROUBLESHOOTING/Setup.htm (5 of 21)6/21/

Getting Help: Dell Latitude CPSalesFax (Brussels, Belgium)TechFax (Amsterdam, Netherlands)TechConnect BBS (Amsterdam, Netherlands)481 92 44682 91 0668

Getting Help: Dell Latitude CPMexico (Colonia Granada)NOTE: Customers in Mexico call the U.S.A. for access to the Automated Order-Status System and Au

Getting Help: Dell Latitude CPNew ZealandTechnical Support(Dell Dimension systems only) ($2.50 + GST per call)Technical Support (Other systems)Custome

Getting Help: Dell Latitude CPSoutheast Asian/ Pacific Countries (excluding Australia, Brunei, China, Hong Kong, Japan, Korea, Macau, Malaysia, New Ze

Getting Help: Dell Latitude CPTaiwanNOTE: Customers in Taiwan call Malaysia for customer assistance.Technical SupportCustomer Service (Penang, Malaysi

Getting Help: Dell Latitude CPDell Direct1Major Accounts2Dell Customer Service(Credit Return Authorization Numbers)Dell SalesDellWareSMDellWare FaxBac

Getting Help: Dell Latitude CP* For technical assistance in this country after normal working hours, use one of the following numbers: (353-1) 204 400

Technical Specifications: Dell Latitude CPTechnical Specifications: Dell™ Latitiude™ CPTable A-1. Technical SpecificationsMicroprocessorMicroprocessor

Technical Specifications: Dell Latitude CPPC Card connectors two (supports type I and type II cards in any combination; type III cards can be used onl

Technical Specifications: Dell Latitude CPInfrared one port compatible with both IrDA Standard 1.1(Fast IR) and IrDA Standard 1.0 (Slow IR)Audio one m

Using the System Setup Program: Dell Latitude CPFigure 2-2. Pages 3 and 4 of the System Setup ProgramSystem Setup Optionsfile:///I|/SERVICE%20MANUALS/

Technical Specifications: Dell Latitude CPVideo memory 2 MBDisplay (Dell Latitude CP M133ST, M166ST, and M233ST)Type active-matrix color (TFT)Dimensio

Technical Specifications: Dell Latitude CPOperating angle 0° (closed) to 180°Dot pitch 0.26 mmPower consumption:Panel (typical) 1.7 WBacklight 2.6 WCo

Technical Specifications: Dell Latitude CPComputer on 2.5 hoursComputer off 1 hoursLife span (approximate)2500 discharge/charge cyclesTemperature rang

Technical Specifications: Dell Latitude CPWeight32.5 kg (5.6 lb)Physical (Dell Latitude CP M233XT)Height 44.1 mm (1.74 inches)Width 306.8 mm (12.08 in

Technical Specifications: Dell Latitude CPStorage -18 to 10,600 m (-59 to 35,000 ft)Touch PadInterface PS/2-compatibleX/Y position resolution (graphic

Technical Specifications: Dell Latitude CP4 Weight shown is with a hard-disk drive, a battery in the battery bay, a diskette drive in the modular bay,

Diagnostic Video Tests: Dell Latitude CPDiagnostic Video Tests: Dell™ Latitiude™ CPOverview Video Memory Test Video Hardware TestText Mode Character T

Diagnostic Video Tests: Dell Latitude CPThe following sections describe each of the tests in the Video test group.Video Memory TestThe Video Memory Te

Diagnostic Video Tests: Dell Latitude CPStandard Code for Information Interchange (ASCII) character set in 80-column by 25-line text mode. Figure B-1

Diagnostic Video Tests: Dell Latitude CPThe Text Mode Color Test contains three subtests that check the video subsystem's ability to present colo

Using the System Setup Program: Dell Latitude CPThe following subsections explain in detail the options found in the System Setup program. The subsect

Diagnostic Video Tests: Dell Latitude CPE yellow* brownF intense white* white* These colors blink during the test.Color Attributes Subtest (40 x 25)Th

Diagnostic Video Tests: Dell Latitude CPThe Graphics Mode Test displays two successive 320- x 200-pixel graphics mode screens. The first screen displa

Diagnostic Video Tests: Dell Latitude CPFigure B-3. 640 x 480 2-Color Graphics Mode Screen640 x 480 16-Color Graphics Mode ScreenThe 640- x 480-pixel

Diagnostic Video Tests: Dell Latitude CPThe 800- x 600-pixel 256-color graphics mode screen displays a series of squares with four colors in each squa

Diagnostic Video Tests: Dell Latitude CPThe Solid Colors Test checks whether the video subsystem is displaying the correct colors. This test also lets

Regulatory Notices: Dell Latitude CPRegulatory Notices: Dell™ Latitiude™ CPOverview FCC Class B Notice (U. S. Only)Modem Requirements IC Notice (Canad

Regulatory Notices: Dell Latitude CPIf necessary, consult a representative of Dell Computer Corporation or an experienced radio/television technician

Regulatory Notices: Dell Latitude CPIf you have any questions about your telephone line, such as how many pieces of equipment you can connect to it, t

Regulatory Notices: Dell Latitude CPNote that Industry Canada regulations provide that changes or modifications not expressly approved by Dell Compute

Regulatory Notices: Dell Latitude CPCE NoticeMarking by the symbol indicates compliance of this Dell portable computer to the EMC (Electromagnetic C

Using the System Setup Program: Dell Latitude CPA change to the Alarm Resume option takes effect immediately (rebooting is not required).Asset TagThe

Regulatory Notices: Dell Latitude CPClass A ITEThis is a Class A product based on the standard of the Voluntary Control Council for Interference for i

Regulatory Notices: Dell Latitude CPdevice in the form of a fuse with a nominal value no larger than 10 amperes (A).To completely switch off the equip

Regulatory Notices: Dell Latitude CPNOM 024 Information (Mexico Only)The following information is provided on the device(s) described in this document

Regulatory Notices: Dell Latitude CPSupplyvoltage:100/250 VAC ±10% Frequency: 50/60 Hz Currentconsumption: 0.8/0.4 A Información para NOM 024 (únicam

Warranties and Return Policy: Dell Latitude CP Warranties and Return Policy: Dell™ Latitiude™ CPOverview Limited Three-Year Warranty (U.S. and Canada

Warranties and Return Policy: Dell Latitude CP required, Dell will issue a Return Material Authorization Number. You must ship the products back to De

Warranties and Return Policy: Dell Latitude CP WARRANTY STATEMENT. DELL DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATI

Warranties and Return Policy: Dell Latitude CP your online System User's Guide) to receive a Credit Return Authorization Number. You must ship th

Using the System Setup Program: Dell Latitude CPfollowing options when you operate your computer from battery power: Display Time-Out, Disk Time-Out,

Using the System Setup Program: Dell Latitude CPIf the computer detects no diskette in the diskette drive, it tries to boot from the hard-disk drive.

Using the System Setup Program: Dell Latitude CPDateDate resets the date on the computer's internal calendar.Your computer automatically displays

Contents: Dell Latitude CP Reference and Troubleshooting GuideDell™ Latitiude™ CP Reference and Troubleshooting GuideIntroductionUsing the System Setu

Using the System Setup Program: Dell Latitude CPIf you are not in the System Setup program, you can turn off the hard-disk drive immediately by pressi

Using the System Setup Program: Dell Latitude CPSettings for this option in both the AC and Battery categories are:● Disabled● 1 Minute● 2

Using the System Setup Program: Dell Latitude CPInfrared Data Port allows you to avoid resource conflicts by remapping the address of the infrared por

Using the System Setup Program: Dell Latitude CPspeed to reduce or stop the vibration caused by the unbalanced CD.NOTE: When this option is set to Var

Using the System Setup Program: Dell Latitude CPdetermine the correct mode to use, see the documentation that came with the device.NOTE: The ECP setti

Using the System Setup Program: Dell Latitude CPIf you want to use any of the time-out options while using battery power, the Battery option must be s

Using the System Setup Program: Dell Latitude CPIn order for the Ring/Event Resume option to work properly, this feature must be enabled in the device

Using the System Setup Program: Dell Latitude CPFor a change in the Serial Port option to take effect, you must reboot your computer.Service TagServic

Using the System Setup Program: Dell Latitude CPInteractive application programs should function well when Smart CPU Mode is enabled. (Examples of int

Using the System Setup Program: Dell Latitude CP(MB) memory module, plus any memory modules installed in your computer.There are no user-selectable se

Introduction: Dell Latitude CPIntroduction: Dell™ Latitude™ CPOverview Hardware Features Available Options Accessing OnlineDocumentationGetting HelpOv

Troubleshooting Your Computer: Dell Latitude CPTroubleshooting Your Computer: Dell™ Latitiude™ CPOverview Backing Up Your Files Basic Checks Look and

Troubleshooting Your Computer: Dell Latitude CPTroubleshooting a Wet Computer or Troubleshooting a Damaged Computer. No. Continue to step 2.● Perf

Troubleshooting Your Computer: Dell Latitude CP● Run the Dell Diagnostics. (See Running the Dell Diagnostics.)Checking ConnectionsLoose or imprope

Troubleshooting Your Computer: Dell Latitude CPLook and ListenLooking at and listening to your computer is important in determining the source of a pr

Troubleshooting Your Computer: Dell Latitude CPAn unfamiliar constant scraping or grinding sound when you access a driveMake sure the sound is not cau

Troubleshooting Your Computer: Dell Latitude CPNOTE: If the message is not listed In Table 3-2, check the documentation for the application program th

Troubleshooting Your Computer: Dell Latitude CPDisk C: failed initialization The hard-disk drive failed initialization.See Troubleshooting the Hard-Di

Troubleshooting Your Computer: Dell Latitude CPGeneral failure The operating system is unable to carry out the command.This message is usually followe

Troubleshooting Your Computer: Dell Latitude CPHard-disk drive failure The hard-disk drive does not respond to commands from the computer.Turn off the

Troubleshooting Your Computer: Dell Latitude CPKeyboard stuck key failure If an external keyboard or keypad is being used, a cable or connector may be

Introduction: Dell Latitude CPHardware FeaturesYour Dell computer has the following features: ● A Pentium microprocessor running at 133, 166, or 2

Troubleshooting Your Computer: Dell Latitude CPNo boot sector on hard-disk driveThe operating system may be corrupted.Reinstall your operating system.

Troubleshooting Your Computer: Dell Latitude CPShutdown failure A chip on the system board may be malfunctioning.Run the System Set test group in the

Troubleshooting Your Computer: Dell Latitude CPWarning: Battery is critically low.The battery is running out of charge.Replace the battery, or connect

Troubleshooting Your Computer: Dell Latitude CPTable 3-3 lists the flash codes and possible corrective actions.Table 3-3. Flash CodesMessage Cause Act

Troubleshooting Your Computer: Dell Latitude CP1-3-1hrough2-4-4An installed memory module is not being properly identified or used.Make sure a memory

Troubleshooting Your Computer: Dell Latitude CP4-2-1 No timer tick Call Dell for technical assistance. (For instructions, see Getting Help.)4-2-2 Shut

Troubleshooting Your Computer: Dell Latitude CP● Input errors● Device drivers that may conflict with certain application programs● Memory

Troubleshooting Your Computer: Dell Latitude CPfinds in its initialization or startup files.These files contain commands that automatically configure

Troubleshooting Your Computer: Dell Latitude CPproblem you were experiencing does not recur, one of the TSR programs probably created the conflict. Ad

Troubleshooting Your Computer: Dell Latitude CPIRQ2 Reserved; generated internally by the interrupt controller to enable IRQ8 through IRQ15IRQ3 Availa

Introduction: Dell Latitude CP● A modular bay that supports a CD-ROM drive, diskette drive, or second battery. To make the computer as light as po

Troubleshooting Your Computer: Dell Latitude CPNOTE: To view memory allocations in Windows 95, select the Start button, and point to Settings and then

Troubleshooting Your Computer: Dell Latitude CPFF200000-FF2FFFFF Video RAMFFFE0000-FFFFFFFF BIOS ROMNOTE: For the full name of an abbreviation or acro

Troubleshooting Your Computer: Dell Latitude CP01F0-01F7 Hard-disk drive controller0210-0217 Audio controller0220-022F Audio controller0270-0277 Fast

Troubleshooting Your Computer: Dell Latitude CPNOTE: When you see the question "Is the problem resolved?" in a troubleshooting procedure, pe

Troubleshooting Your Computer: Dell Latitude CP4. Ground yourself by touching the unpainted metal surface of the I/O panel.5. Remove the options cov

Troubleshooting Your Computer: Dell Latitude CPTroubleshooting a Damaged ComputerIf your computer is dropped or damaged, use the following procedure.

Troubleshooting Your Computer: Dell Latitude CPTo determine if there is any power to the computer, make a copy of the Diagnostics Checklist found in G

Troubleshooting Your Computer: Dell Latitude CPSee Getting Help, for instructions.Total Power Failure When Using the AC AdapterIf no signs of power ar

Troubleshooting Your Computer: Dell Latitude CPYes. The problem is resolved.No. Continue to step 8.8. Call Dell for technical assistance. See Getting

Troubleshooting Your Computer: Dell Latitude CP6. As the battery charges, does the green battery indicator light up? Yes. Go to step 9.No. Go to step

Introduction: Dell Latitude CPWARNING: Do not puncture or incinerate the battery. When your battery no longer holds a charge, call your local waste di

Troubleshooting Your Computer: Dell Latitude CPthe following procedure. 1. Turn off the computer and peripherals, and disconnect them from AC power.

Troubleshooting Your Computer: Dell Latitude CPDuring the power-on self-test (POST), the computer checks the diskette drive, comparing its characteris

Troubleshooting Your Computer: Dell Latitude CPSee Getting Help, for instructions.Troubleshooting the CD-ROM DriveDuring POST, the computer checks the

Troubleshooting Your Computer: Dell Latitude CPYes. Go to step 5.No. Load the driver and return to step 1 to begin this procedure again. (To load the

Troubleshooting Your Computer: Dell Latitude CPNOTE: If you have another hard-disk drive that you know is in good condition, install it in your comput

Troubleshooting Your Computer: Dell Latitude CP6. Insert your diagnostics diskette into drive A, and reboot the computer. Then Run the Hard-Disk Driv

Troubleshooting Your Computer: Dell Latitude CPThe switch settings are usually on the bottom of the keyboard, sometimes behind a panel tab.3. Reboot

Troubleshooting Your Computer: Dell Latitude CPIf the memory count displayed in the lower-right corner of the System Setup program is less than the am

Troubleshooting Your Computer: Dell Latitude CPNo. Continue to step 4.4. Run the Dell Diagnostics. For instructions, see Running the Dell Diagnostics

Troubleshooting Your Computer: Dell Latitude CPNo. Continue to step 4.4. Turn off the computer and any attached peripherals. Disconnect all periphera

Introduction: Dell Latitude CPpackage on diskettes. These diskettes can be used to reinstall or reconfigure the software.Available OptionsAs your comp

Troubleshooting Your Computer: Dell Latitude CPGetting Help.)No. The computer's video controller on the system board may be defective. Run the Vi

Troubleshooting Your Computer: Dell Latitude CPFor instructions, see the topic titled "Connecting an External Monitor" in the online System

Troubleshooting Your Computer: Dell Latitude CPcommunication port options set correctly for the peripheral devices connected to the computer?Yes. Go t

Troubleshooting Your Computer: Dell Latitude CPThe Serial/Infrared Ports test group and the Parallel Ports test group check the basic functions of the

Troubleshooting Your Computer: Dell Latitude CPYes. The problem is resolved.No. Go to step 3.3. Insert the Dell Diagnostics Diskette into drive A, re

Running the Dell Diagnostics: Dell Latitude CPRunning the Dell Diagnostics: Dell™ Latitiude™ CPOverview Features of the Dell DiagnosticsWhen to Use th

Running the Dell Diagnostics: Dell Latitude CPFeatures of the Dell DiagnosticsTo troubleshoot components or devices, run the appropriate test (test gr

Running the Dell Diagnostics: Dell Latitude CPRefer to your operating system's documentation for information on how to duplicate diskettes. Put t

Running the Dell Diagnostics: Dell Latitude CP3. Turn off the computer.4. Place the Dell Diagnostics Diskette in the diskette drive, and boot the co

Running the Dell Diagnostics: Dell Latitude CPgroups, gives information about the configuration of the computer, and allows you to select options from

Introduction: Dell Latitude CP● Maintaining the system● Contacting DellThe guide also contains a glossary of commonly used computer terms and

Running the Dell Diagnostics: Dell Latitude CPConfirming the System Configuration InformationWhen you boot the computer from your diagnostics diskette

Running the Dell Diagnostics: Dell Latitude CPHow to Use the MenuOne of the menu options is already highlighted at the bottom of the screen. You can m

Running the Dell Diagnostics: Dell Latitude CPThe Key-help option displays a list of key controls available for the selected option. The Quit Menu opt

Running the Dell Diagnostics: Dell Latitude CPSelect in the Subtest menu allows you to select individual subtests to tailor the testing process to you

Running the Dell Diagnostics: Dell Latitude CPchange the values within fields, use the left- or right-arrow key, the <Spacebar> key, or the plus

Running the Dell Diagnostics: Dell Latitude CPsuspended. The error count begins from zero each time you run a subtest or test group individually or ea

Running the Dell Diagnostics: Dell Latitude CPYou can also access the result file with the MS-DOS type command: 1. Select Quit Menu to exit the diagn

Running the Dell Diagnostics: Dell Latitude CPThe RAM test group, the Video test group, the Serial/Infrared Ports test group, the Diskette Drives test

Running the Dell Diagnostics: Dell Latitude CPTests in the Dell DiagnosticsThe diagnostics is organized by components into test groups and subtests wi

Running the Dell Diagnostics: Dell Latitude CPVideo Video Memory TestVideo Hardware TestText Mode Character TestText Mode Color TestText Mode Pages Te

Using the System Setup Program: Dell Latitude CPUsing the System Setup Program: Dell™ Latitude™ CPOverview Entering the System Setup ProgramUsing the

Running the Dell Diagnostics: Dell Latitude CPSerial/Infrared Ports Serial/Infrared Baud Rate TestSerial/Infrared Interrupt TestSerial/Infrared Intern

Running the Dell Diagnostics: Dell Latitude CPError MessagesWhen you run a test group or subtest in the diagnostics, error messages may result. These

Running the Dell Diagnostics: Dell Latitude CP-m number Stops the test if this number of errors occur. Valid numbers are 1 through 9999. A value of 0

Running the Dell Diagnostics: Dell Latitude CP● Data pattern checks, to look for RAM bits that are stuck high or low, short-circuited data lines,

Running the Dell Diagnostics: Dell Latitude CPpasses, then the problem lies with the peripheral device.● A spreadsheet program or other type of ma

Running the Dell Diagnostics: Dell Latitude CP● Coprocessor Calculation TestChecks the use of different types of numbers and the math coprocessor&

Running the Dell Diagnostics: Dell Latitude CPIf the following symptoms still occur, run the appropriate test(s) as follows: ● If your display or

Running the Dell Diagnostics: Dell Latitude CPChecks the video subsystem's ability to present data and color in graphics modes● Color Palette

Running the Dell Diagnostics: Dell Latitude CPSubtestsThe four subtests in the Keyboard test group confirm the following keyboard functions: ● Key

Running the Dell Diagnostics: Dell Latitude CP● When you press a touch pad or mouse button, the function of the button continues - the button seem