Dell 9020 Owner's Manual Page 1

Dell OptiPlex 9020 Mini TowerOwner's ManualRegulatory Model: D13MRegulatory Type: D13M001

4. Rotate the front panel away from the computer to release the hooks on the opposite edge of the panel from the chassis.Installing the Front Bezel1.

Installing the Expansion Card1. Insert the expansion card in the connector on the system board and press down until secured.2. Push the retention latc

Installing the Memory1. Align the notch on the memory-card with the tab in the system-board connector.2. Press down on the memory module until the rel

Installing the Coin-Cell Battery1. Place the coin cell battery in its slot on the system board and press until the release latch springs back into pla

Installing the Hard Drive1. Insert the hard drive into the hard-drive bracket.2. Press the securing brackets inward and slide the hard-drive bracket i

5. Repeat steps 3 and 4 to remove the second optical drive (if available).Installing the Optical Drive1. Push the optical drive from the front toward

Installing the Speaker1. Slide the speaker downwards into its slot to secure it.2. Thread the speaker cable into the chassis clip and connect the spea

4. Remove the screws that secure the power supply to the back of the computer.5. Push in on the blue release tab beside the power supply, and slide th

Installing the Power Supply1. Place the power supply in the chassis and slide towards the back of the system to secure it.2. Tighten the screws to sec

Installing the Processor1. Insert the processor in the processor socket. Ensure the processor is properly seated.2. Lower the processor cover.3. Press

Notes, Cautions, and WarningsNOTE: A NOTE indicates important information that helps you make better use of your computer.CAUTION: A CAUTION indicates

Installing the System Fan1. Place the system fan in the chassis.2. Pass the four grommets through the chassis and slide outward along the groove to se

4. Release the thermal-sensor cable from the chassis clip.5. Press the tabs on both sides to release and remove the thermal sensor away from the chass

Installing the Thermal Sensor1. Secure the thermal sensor to the chassis.2. Thread the thermal-sensor cable into the chassis clips.3. Connect the ther

5. Press the clips on both side of the power switch to release it from the chassis and, slide to remove the power switch along its cable from the comp

Removing the Input/Output (I/O) Panel1. Follow the procedures in Before Working Inside Your Computer.2. Remove:a) coverb) front bezel3. Disconnect the

Installing the Input/Output (I/O) Panel1. Insert the I/O panel into the slot on the chassis front.2. Slide the I/O panel towards the right of the comp

5. Tilt the system board at 45–degrees, and then lift the system board out of the computer.Installing the System Board1. Align the system board to the

System Board ComponentsFigure 1. Components Of The System Board1. PCI Express x16 slot (wired as x4)2. PCI slot3. PCIe x1 slot4. coin-cell battery5. P

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3System SetupSystem Setup enables you to manage your computer hardware and specify BIOS‐level options. From the System Setup, you can:• Change the NVR

Contents1 Working on Your Computer... 5Before Work

Keys Navigation<Enter> Allows you to select a value in the selected field (if applicable) or follow the link in the field.Spacebar Expands or co

Table 3. System ConfigurationOption DescriptionIntegrated NIC Allows you to enable or disable the integrated network card. You can set the integrated

Option DescriptionSMART Reporting This field controls if the hard drive errors for the integrated drives are reported during system startup. This tech

Option Description• System Password Min• System Password MaxPassword Bypass Allows you to bypass the System Password and the internal HDD password pro

Option DescriptionThis option is set to Enable by default.Admin Setup Lockout Allows you to enable or disable the option to enter setup when an admin

Option Description• 1• 2Intel SpeedStep Allows you to enable or disable the Intel SpeedStep mode of the processor. This option is enabled by default.C

Option Description• Disabled - The system will not automatically power up.• Every Day - The system will power up every day at the time you specified a

Table 8. POST BehaviorOption DescriptionNumlock LED Specifies if the NumLock function can be enabled when the system boots. This option is enabled by

Option DescriptionNOTE: This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServ

Updating the BIOS It is recommended to update your BIOS (system setup), on replacing the system board or if an update is available. For laptops, ensur

Removing the Power Switch...

CAUTION: The password features provide a basic level of security for the data on your computer.CAUTION: Anyone can access the data stored on your comp

NOTE: If you change the System and/or Setup password, re-enter the new password when promoted. If you delete the System and/or Setup password, confirm

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4DiagnosticsIf you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of r

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5Troubleshooting Your ComputerYou can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the op

Amber LED State Description3,7 some other failure with messages on screenBeep CodeThe computer can emit a series of beeps during start-up if the displ

Error Message DescriptionDecreasing available memoryOne or more memory modules may be faulty or improperly seated. Re-install the memory modules and,

Error Message DescriptionMemory double word logic failure at address, read value expecting valueA memory module may be faulty or improperly seated. Re

Error Message DescriptionTime-of-day not set-please run the System Setup programThe time or date stored in System Setup does not match the computer cl

1Working on Your ComputerBefore Working Inside Your ComputerUse the following safety guidelines to help protect your computer from potential damage an

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6SpecificationsNOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) → Help

Table 19. NetworkFeature SpecificationIntegrated Intel I217LM Ethernet capable of 10/100/1000 Mb/s communicationTable 20. System InformationFeature Sp

Feature SpecificationMini-Tower noneSmall Form Factor noneUltra Small Form Factor up to one Mini CardTable 23. DrivesFeature SpecificationExternally A

Feature SpecificationVideo• 15-pin VGA connector• two 20-pin DisplayPort connectorsNOTE: Available video connectors may vary based on the graphics car

Feature SpecificationSystem Fan one 5-pin connectorFront panel control:Mini-Tower• one 6–pin connector• two 20–pin connectorSmall Form Factor• one 6-p

Feature SpecificationGreen — a good 100 Mbps connection exists between the network and the computer.Orange — a good 1000 Mbps connection exists betwee

Feature SpecificationOperating 20 percent to 80 percent (non-condensing)Storage 5 percent to 95 percent (non-condensing)Maximum vibration:Operating 0.

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7Contacting DellNOTE: Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection,

CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the c

2Removing and Installing ComponentsThis section provides detailed information on how to remove or install the components from your computer.Recommende

Removing the Intrusion Switch1. Follow the procedures in Before Working Inside Your Computer.2. Remove the cover.3. Disconnect the intrusion-switch ca

5. Press the blue tab and lift the latch outwards and remove the WLAN card from the connector on the system board.Installing the Wireless Local Area N