Dell 9020 Owner's Manual Page 1

Dell OptiPlex 9020 Ultra Small Form FactorOwner's ManualRegulatory Model: D06URegulatory Type: D06U001

Installing the Drive Cage1. Place the drive cage on the edge of the computer to allow access to the cable connectors on the hard drive.2. Connect the

4. Unthread the antenna cable from the computer.5. Remove the screws that secure the antenna puck to the connector. Pull the antenna puck away from th

Installing the WLAN Card1. Align and place the connector inside the slot of the computer.2. Align the antenna puck on the connector. Tighten the screw

Installing the Optical Drive1. Insert the optical drive in the optical-drive bracket.2. Insert the optical drive into the drive cage.3. Install:a. dri

Installing the Hard Drive1. Slide the hard drive into the drive cage.2. Tighten the screws to secure the hard drive to the drive cage.3. Install:a. dr

4. Follow the procedures in After Working Inside Your Computer .Memory Module GuidelinesTo ensure optimal performance of your computer, observe the fo

Removing the Speaker1. Follow the procedures in Before Working Inside Your Computer.2. Remove:a. coverb. front bezelc. drive cage3. Disconnect the spe

6. Remove the speaker from the chassis.Installing the Internal Speaker1. Place the speaker in its slot on the chassis.2. Rotate until the latch is sec

Removing the Power-Switch Board1. Follow the procedures in Before Working Inside Your Computer.2. Remove:a. coverb. front bezelc. drive cage3. Disconn

4. Follow the procedures in After Working Inside Your Computer.Removing the Input/Output(I/O) Panel1. Follow the procedures in Before Working Inside Y

Notes, Cautions, and WarningsNOTE: A NOTE indicates important information that helps you make better use of your computer.CAUTION: A CAUTION indicates

Installing the I/O Panel1. Align the I/O panel with the I/O-panel bracket and tighten the screws to secure the I/O panel.2. Insert the I/O panel into

5. Slide the power supply inward and lift the power supply unit out of the computer.Installing The Power Supply Unit1. Place the power supply in the c

a. coverb. front bezelc. drive cage3. Disconnect the fan cable and press the release lever down and outward to release the fan retention hook.4. Flip

Installing the Heat Sink Assembly1. Place the heat sink assembly into the chassis.2. Lift the fan and tighten the captive screws to secure the heat si

Installing the Processor1. Insert the processor into the processor socket. Ensure the processor is properly seated.2. Press the release lever down and

c. front bezeld. cover4. Follow the procedures in After Working Inside Your Computer.Removing the System Fan1. Follow the procedures in Before Working

Installing the System Fan1. Place the system fan in the chassis.2. Tighten the screws that secure the fan to the chassis.3. Connect the system fan cab

System Board LayoutThe following image displays the system board layout.1. Front Bezel - Power Switch Connector2. Memory module connectors3. Internal

Installing the System Board1. Align the system board to the port connectors and place the system board in the chassis.2. Tighten the screws to secure

3System SetupSystem Setup enables you to manage your computer hardware and specify BIOS‐level options. From the System Setup, you can:• Change the NVR

Contents1 Working on Your Computer... 5Before Work

Table 1. Navigation KeysKeys NavigationUp arrow Moves to the previous field.Down arrow Moves to the next field.<Enter> Allows you to select a va

Option DescriptionDate/Time Allows you to set the date and time. The changes to the system date and time takes effect immediately.Table 3. System Conf

Option Description• SATA 0• SATA 1SMART Reporting This field controls if the hard drive errors for the integrated drives are reported during system st

Option DescriptionPassword Configuration This field controls the minimum and maximum number of characters allowed for the admin and system passwords.•

Option Description• Enable - User may enter OROM configuration screens via the hotkey.• One-Time Enable - User can enter the OROM configuration screen

Option Description• 1• 2Intel SpeedStep Allows you to enable or disable the Intel SpeedStep mode of the processor. This option is enabled by default.C

Option Description• Disabled - The system will not automatically power up.• Every Day - The system will power up every day at the time you specified a

Table 8. POST BehaviorOption DescriptionNumlock LED Specifies if the NumLock function can be enabled when the system boots. This option is enabled by

Option DescriptionNOTE: This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enabled with ImageServ

Updating the BIOS It is recommended to update your BIOS (system setup), on replacing the system board or if an update is available. For laptops, ensur

Removing the Coin-Cell Battery...

CAUTION: Anyone can access the data stored on your computer if is not locked and left unattended.NOTE: Your computer is shipped with the system and se

5. Press <Esc> and a message prompts you to save the changes.6. Press <Y> to save the changes and exit from the System Setup.The computer

4DiagnosticsIf you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of r

5Troubleshooting Your ComputerYou can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the op

Amber LED State Description3,7 some other failure with messages on screenBeep CodeThe computer can emit a series of beeps during start-up if the displ

Error Message DescriptionDecreasing available memoryOne or more memory modules may be faulty or improperly seated. Re-install the memory modules and,

Error Message DescriptionMemory double word logic failure at address, read value expecting valueA memory module may be faulty or improperly seated. Re

Error Message DescriptionTime-of-day not set-please run the System Setup programThe time or date stored in System Setup does not match the computer cl

6SpecificationsNOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) → Help

Table 19. NetworkFeature SpecificationIntegrated Intel I217LM Ethernet capable of 10/100/1000 Mb/s communicationTable 20. System InformationFeature Sp

1Working on Your Computer Before Working Inside Your ComputerUse the following safety guidelines to help protect your computer from potential damage a

Feature SpecificationMini-Tower noneSmall Form Factor noneUltra Small Form Factor up to one Mini CardTable 23. DrivesFeature SpecificationExternally A

Feature SpecificationVideo• 15-pin VGA connector• two 20-pin DisplayPort connectorsNOTE: Available video connectors may vary based on the graphics car

Feature SpecificationSystem Fan one 5-pin connectorFront panel control:Mini-Tower• one 6–pin connector• two 20–pin connectorSmall Form Factor• one 6-p

Feature SpecificationGreen — a good 100 Mbps connection exists between the network and the computer.Orange — a good 1000 Mbps connection exists betwee

Feature SpecificationOperating 20 percent to 80 percent (non-condensing)Storage 5 percent to 95 percent (non-condensing)Maximum vibration:Operating 0.

7Contacting DellNOTE: Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection,

CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such as the metal at the back of the c

2Removing and Installing ComponentsThis section provides detailed information on how to remove or install the components from your computer.Recommende

6. input/output(I/O) panel7. system fanRemoving the Cover1. Follow the procedures in Before Working Inside Your Computer.2. Turn the thumb screw in an

Installing the Front Bezel1. Insert the hooks along the bottom edge of the front bezel into the slots on the chassis.2. Rotate the bezel toward the co