Dell P2214H Monitor User Manual download pdf (Page 52)

Universal Serial Bus (USB) Specific Problems

Specific What You Possible Solutions

Symptoms Experience

USB interface is USB peripherals • Check that your monitor is turned on.

not working are not working

• Reconnect the upstream cable to your computer.

• Reconnect the USB peripherals (downstream connector).

• Switch off and then turn on the monitor again.

• Reboot the computer.

• Some USB devices like external portable HDD require higher

electric current; connect the device directly to the

computer system.

High Speed High Speed USB • Check that your computer is USB 2.0-capable.

USB 2.0 2.0 peripherals

• Some computers have both USB 2.0 and USB 1.1 ports.

interface is working slowly or

Ensure that the correct USB port is used.

slow not working at all

• Reconnect the upstream cable to your computer.

• Reconnect the USB peripherals (downstream connector).

• Reboot the computer.

52 | Troubleshooting

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Dell P2214H Monitor User Manual Page 52