Dell P2414H Monitor User Manual Page 49
- Page / 54
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Troubleshooting | 49
3. Press and hold Button 1 and Button 4 on the side panel simultaneously for 2
seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press Button 4 on the front panel again. The color of the screen changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black, white and text
screens.
The test is complete when the text screen appears. To exit, press Button 4 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the
monitor is functioning properly. Check the video card and computer.
Common Problems
The following table contains general information about common monitor problems you
might encounter and the possible solutions:
Common
Symptoms
What You
Experience
Possible Solutions
No Video/Power
LED off
No picture • Ensure that the video cable connecting the monitor and the
computer is properly connected and secure.
• Verify that the power outlet is functioning properly using
any other electrical equipment.
• Ensure that the power button is depressed fully.
• Ensure that the correct input source is selected via the
Input Source
menu.
No Video/Power
LED on
No picture or no
brightness
• Increase brightness & contrast controls via OSD.
• Perform monitor self-test feature check.
• Check for bent or broken pins in the video cable connector.
• Run the built-in diagnostics.
• Ensure that the correct input source is selected via the
Input Source
menu.
Poor Focus Picture is fuzzy,
blurry, or
ghosting
• Perform Auto Adjust via OSD.
• Adjust the Phase and Pixel Clock controls via OSD.
• Eliminate video extension cables.
• Reset the monitor to Factory Settings.
• Change the video resolution to the correct aspect ratio.
Shaky/Jittery
Video
Wavy picture or
fine movement
• Perform Auto Adjust via OSD.
• Adjust the Phase and Pixel Clock controls via OSD.
• Reset the monitor to Factory Settings.
• Check environmental factors.
• Relocate the monitor and test in another room.
- User’s Guide 1
- Notes, Cautions, and Warnings 2
- Contents 3
- 4 4
- About Your Monitor 5
- Product Features 6
- Front View 7
- Back View 8
- Side View 9
- Bottom View 9
- Monitor Specifications 10
- Resolution Specifications 11
- Supported Video Modes 11
- Preset Display Modes 11
- Electrical Specifications 12
- Physical Characteristics 12
- Environmental Characteristics 13
- Power Management Modes 14
- Pin Assignments 15
- 16 16
- Plug and Play Capability 17
- USB Upstream Connector 18
- Maintenance Guidelines 19
- 20 20
- Setting Up the Monitor 21
- Connecting the blue VGA cable 22
- Organizing Your Cables 23
- Removing the Monitor Stand 24
- Wall Mounting (Optional) 25
- 26 26
- Operating the Monitor 27
- Front Panel Button 28
- Accessing the Menu System 29
- 30 30
- Operating the Monitor 31
- 32 32
- 34 34
- 36 36
- 38 38
- Operating the Monitor 39
- Settings 39
- 40 40
- 42 42
- Tilt, Swivel 44
- Vertical Extension 44
- Rotating the Monitor 45
- 46 46
- Troubleshooting 47
- Built-in Diagnostics 48
- Common Problems 49
- 50 50
- Product Specific Problems 51
- 52 52
- Appendix 53
- 54 54
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