Dell OPENVIEW NNM SE 1.2 Operations Instructions



xii ! 0# -'

xiiimonitor screen at or below eye levelwrists relaxed and flatarms at desk levelmonitor and keyboardpositioned directlyin front of userfeet flat on t

xiv

xv!"#This guide is intended for anyone who uses a Dell OpenManage Remote Assistant Card (DRAC). It can be used by both first-

xvi%&Besides this User’s Guide, the following documentation is included with your system: The HP OpenView Network Node

xviiFilenames and directory names are presented in lowercase bold. Examples: autoexec.bat and c:\windowsSyntax lines consist of a command and all it

xviii

xix'%( )********************************* ((DRAC Upgrade Kit . . . . . . . . . . . . .

xx!%%/! 0#%***********************!(Power Requirements . . . . . . . . . . . . . . . . . . . . . . .

xxi)/4 Figure 2-1. DRAC I/O Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3Figure A-1. DRAC Connector

____________________Information in this document is subject to change without notice.© 1999 Dell Computer Corporation. All rights reserved.Reproductio

xxii

DRAC I/O Connectors 2-3DRAC Connectors A-2VCCI Class A ITE Regulatory Mark C-6VCCI Class B ITE Regulatory Mark C-6MOC Class A Regulatory

Software Modules 1-3Dell OpenManage HIP Application AlertLog Messages 4-1Dell OpenManage HIP Application Alert Log Messages 4-3Identifi

Introduction 1-1The Dell OpenManage™ Remote Assistant Card (DRAC) version 2.x is an optional server management card designed to p

1-2 Dell OpenManage Remote Assistant Card Version 2.x User’s GuideThe DRAC can alert a system administrator before a probable server crash. By co

Introduction 1-3The DRAC software architecture is built upon several independent software modules that run under a specific opera

1-4 Dell OpenManage Remote Assistant Card Version 2.x User’s GuideUsing the DRAC, you can also do the following: Reboot the system (including a shutd

Installing the DRAC 2-1This chapter describes procedures for performing the following tasks: Downloading new versions of

vUse the following safety guidelines to ensure your own personal safety and to help protect your computer or storage system from po

2-2 Dell OpenManage Remote Assistant Card Version 2.x User’s Guide$Perform the following steps to install the DRAC.$%&<

Installing the DRAC 2-3NOTE: The DRAC should only be connected to a switch or hub that supports a 10Base-T Ethernet connection. Figure 2-1 shows the i

2-4 Dell OpenManage Remote Assistant Card Version 2.x User’s Guide

Configuring and Using the DRAC 3-1The Dell OpenManage Remote Assistant Card (DRAC) helps you monitor your Dell

3-2 Dell OpenManage Remote Assistant Card Version 2.x User’s Guidealphanumeric paging. In addition, an optional callback number may be entered to

Configuring and Using the DRAC 3-3NOTE: When using the remote console to redirect the keyboard and/or mouse on the remote system, conflicts may arise

3-4 Dell OpenManage Remote Assistant Card Version 2.x User’s Guide

Troubleshooting and Maintenance 4-1If you experience problems with the Dell OpenManage Remote Assistant Card (

4-2 Dell OpenManage Remote Assistant Card Version 2.x User’s GuideThe battery charge on the DRAC is low.This condition is norma

Troubleshooting and Maintenance 4-3 !"ESM program memory may be temporarily cor-rupted, or the communica-tion pa

vi$%&00"

4-4 Dell OpenManage Remote Assistant Card Version 2.x User’s Guide$,If you get an error message related to the DRAC battery in

Troubleshooting and Maintenance 4-5)"#1Follow these instructions to install the new battery pack:1. Attach the battery

4-6 Dell OpenManage Remote Assistant Card Version 2.x User’s Guide

Hardware Specifications A-1This section provides information on power, Peripheral Component Interconnect (PCI), and n

A-2 Dell OpenManage Remote Assistant Card Version 2.x User’s Guide+The network interface on the DRAC is an Institute of Electrical and

Warranty, Return Policy, and Year 2000 Statement of Compliance B-1 !!"#$$$%%

B-2 Dell OpenManage Remote Assistant Card Version 2.x User’s GuideReturn Material Authorization Number. You must ship the products back to Dell

Warranty, Return Policy, and Year 2000 Statement of Compliance B-3SOME STATES (OR JURISDICTIONS) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRA

B-4 Dell OpenManage Remote Assistant Card Version 2.x User’s Guidefor portable computers are covered only during the initial one-year period of this w

Warranty, Return Policy, and Year 2000 Statement of Compliance B-5DELL MAKES NO EXPRESS WARRANTIES OR CONDITIONS BEYOND THOSE STATED

vii— An object has fallen into the product.— The product has been exposed to water.— The product has been dropped or damaged.— The product does not op

B-6 Dell OpenManage Remote Assistant Card Version 2.x User’s Guideproducts under a written agreement with Dell, the agreement may contain different te

Warranty, Return Policy, and Year 2000 Statement of Compliance B-7** Except for this clarification of Dell's warranty for NSTL logo hardware, all

B-8 Dell OpenManage Remote Assistant Card Version 2.x User’s Guide

Regulatory Notices C-1&Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conduct

C-2 Dell OpenManage Remote Assistant Card Version 2.x User’s GuideInformation Technology Equipment (ITE), including peripherals, expansion cards, pr

Regulatory Notices C-3manufacturer’s instruction manual, may cause harmful interference with radio communications. Operation of this equipment i

C-4 Dell OpenManage Remote Assistant Card Version 2.x User’s Guidemodifications not expressly approved by Dell Computer Corporation could void your au

Regulatory Notices C-57765508$!%290:%2Most Dell computer systems are classified by the Voluntary Cont

C-6 Dell OpenManage Remote Assistant Card Version 2.x User’s Guide&'()'1)5This is a Cla

Regulatory Notices C-7'!&Please note that this device has been approved for business purposes with regard to electromagnetic inte

viii Observe extension cable and power strip ratings. Make sure that the total ampere rating of all products plugged into the extension cable or powe

C-8 Dell OpenManage Remote Assistant Card Version 2.x User’s Guide"The equipment should draw po

Regulatory Notices C-9);56/6-);/5;/66

C-10 Dell OpenManage Remote Assistant Card Version 2.x User’s Guide

Index 1'addingpasswords, 3-1user names, 3-1alertconfiguring, 3-2alert log messages, 4-1, 4-3,battery packinstalling, 4-5removing, 4-4BIOSins

2 Dell OpenManage Remote Assistant Card Version 2.x User’s Guideinstallingbattery pack, 4-5BIOS and firmware, 2-1DRAC, 2-1server manager software, 2-

ixObserve the following precautions for rack stability and safety. Also refer to the rack installation doc

x !"#$%Observe the following guidelines when working with option

xi3. Disconnect your computer and devices from their power sources. Also, disconnect any telephone or telecommunication lines from the comp