Dell Venue 8 Pro User Manual download pdf (Page 4)

4  Introduction

Troubleshooting

Problems Possible causes Possible solutions

USB devices

momentarily stop

working when you

connect or disconnect

the power adapter to

the dongle.

This is an expected

behavior and the

device resumes

functioning

automatically.

USB hard drive is not

getting detected.

Power adapter is

notconnected to

thedongle.

Connect the tablet’s

USB power adapter

to the Dell Micro-USB

dongle.

USB cable used to

connect the hard

drive is too long or

non-standard.

Use a shorter USB

cable to connect

the hard drive to the

dongle or use a higher

quality cable.

The drive you are

attempting to use is

drawing more power

than is available via

thedongle.

Use a powered

USBhub.

CAUTION: To avoid data loss, unmount or eject USB storage devices

before disconnecting them from the dongle.

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Dell Venue 8 Pro User Manual Page 4