Dell 2230d/dn Mono Laser Printer User Manual

Dell 2230d Laser PrinterUser's GuideNovember 2008 www.dell.com | support.dell.com

Learning about the printerPrinter configurationsBasic modelThe following illustration shows the printer front with its basic features or parts:1Front

- On - Blinking - OnOpen the front door, and then open the rear door.233.yy Paper jam - On - Blinking - Blinking - OnTry one of the following:• Remov

235.yy Paper jam - On - Blinking - Blinking - OnRemove the jam from the standard exit bin.24x.yy Paper jam - On - On - On - OnTry one of the following

251.yy Paper jam - On - On - On - OnRemove the jam from the manual feeder.Clearing jams behind the photoconductor kit andtoner cartridge1 Push the rel

2 Lift and pull the unit containing the photoconductor kit and the toner cartridge out of the printer. Set the unitaside on a flat, clean surface.Warn

Clearing jams from the standard exit binA paper size that is not supported for duplex printing can jam the standard exit bin.To remove the jam, gently

2 Remove the jammed paper.3 If necessary, depress the lever to free the paper and remove the jam.4 Insert the tray.5 Press to continue printing.Clea

Clearing jams from Tray 2To see whether paper is jammed in or behind Tray 2:1 Remove Tray 2.2 Remove the jammed paper.Clearing jams106

3 Insert the tray.4 Press to continue printing.Clearing jams in the manual feederPaper jammed in the manual feeder can usually be grasped and pulled

Clearing jams behind the rear doorIf the paper is exiting the printer, pull the paper out. If the paper is not exiting the printer:1 Push the release

3 Remove the jammed paper.4 Close both the front and rear doors.5 Press to continue printing.Clearing jams109

1 Rear door2USB port3Parallel port4Printer power cord socket5Power button (On/Off switch)6 Locking deviceConfigured modelsThe following illustration s

TroubleshootingSolving basic printer problemsIf there are basic printer problems, or the printer is unresponsive, ensure the following:• The power cor

Multiple-language PDFs do not printThe documents contain unavailable fonts.1 Open the document you want to print in Adobe Acrobat.2 Click the printer

Make sure the printer is not in Hex Trace mode. If the “Hex Trace mode” light sequence appears, you must exit HexTrace mode before you can print your

CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER1 Turn the printer off.2 Unplug the printer.3 Check the connection between the option and the pr

FLEX, FAN, AND STRAIGHTEN THE PAPER BEFORE LOADING IT IN THE TRAYENSURE THAT THERE IS NOT TOO MUCH PAPER IN THE TRAYThe stack of paper you load must n

4 Close the front door. The light sequence that represents the Home menu appears. - On - On - On - On5 Press and release until you see the light seq

Characters have jagged or uneven edgesIf you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and th

THE PHOTOCONDUCTOR KIT MAY BE DEFECTIVEReplace the photoconductor kit. For more information, see “Replacing the photoconductor kit” on page 91.CHECK T

Print is too darkTry one or more of the following:CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGSThe Toner Darkness setting is too dark, the Bri

CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGSThe Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast set

1 Front door release button2Paper stop3 Standard exit bin4Printer control panel5System board door6Standard 250-sheet tray (Tray 1)7Optional 250-sheet

Toner rubs offTry one or more of the following:CHECK THE PAPER TYPE SETTINGEnsure that the Paper Type setting matches the paper loaded in the tray.CHE

Streaked horizontal linesTry one or more of the following:THE TONER MAY SMEAR WHEN PAPER IS FED FROM A SPECIFIC SOURCEFrom Print Properties, the print

THE TONER CARTRIDGE IS DEFECTIVEReplace the toner cartridge. For more information, see “Replacing the toner cartridge” on page 89.ENSURE THAT THE PAPE

THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONERReplace the used toner cartridge with a new one. For more information, see “Replacing the toner ca

AppendixDell Technical Support PolicyTechnician-assisted technical support requires the cooperation and participation of the customer in thetroublesho

Warranty and Return PolicyDell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to newin accordan

IndexNumerics202 paper jams, clearing behind the rear door 108235 paper jams, clearing from standard exit bin 104250-sheet drawer installing 36251

Mmanual feeder loading 60memory card installing 34troubleshooting 113menu settings page printing 84menus Custom Types 20Default Source 16Finishi

option not working 112printer problems, solvingbasic 110printer settings configuration sheet printing 38printer supplies reorderapplication 77prin

1 Front door release button2Paper stop3 Standard exit bin4Printer control panel5System board door6Standard 250-sheet tray (Tray 1)7Optional 550-sheet

Item1 Error light2Jam light3Load paper light4 Toner light5 Ready light6Continue button7Stop buttonAttaching cables1 Connect the printer to a computer

1 USB port2Parallel port3Printer power cord socketLearning about the printer15

Understanding the printer menusA number of menus are available to make it easy for you to change the printer settings. You may print a menus listby pr

Menu item DescriptionSet Size menu for Manual PaperA4A5ExecutiveFolioJIS B5LegalLetterOficio (Mexico)StatementUniversalLets you specify the size of th

Menu item DescriptionSet Type menu for Manual PaperPlain PaperCard StockTransparencyBondLetterheadPreprintedColored PaperLight PaperHeavy PaperRough/C

Menu item DescriptionSelect TextureSmoothNormalRoughAfter you select a setting for Select Type, the Select Texture feature lets youset the texture for

TrademarksInformation in this document is subject to change without notice.Reproduction in any manner whatsoever without the written permission of Del

Paper Loading menuMenu item DescriptionSelect TypeRecycled LoadingBond LoadingLetterhead loadingPreprinted LoadingColored LoadingLight LoadingHeavy Lo

Universal Setup menuThese menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The UniversalPaper Size is

USB menuMenu item DescriptionPCL SmartSwitchOnOffSets the printer to automatically switch to PCL emulation when a print job receivedthrough a USB port

Parallel menuMenu item DescriptionPCL SmartSwitchOnOffSets the printer to automatically switch to PCL emulation when a print job receivedthrough a par

Menu item DescriptionProtocolStandardFastbytesSpecifies the parallel port protocolNotes:• Fastbytes is the factory default setting. It provides compat

Menu item DescriptionAlarmCartridge AlarmOffSingleThe display shows a message when the toner is low.Notes:• Off is the factory default setting. The To

Menu item DescriptionPrint RecoveryPage ProtectOnOffLets the printer successfully print a page that may not have printedotherwiseNotes:• Off is the fa

Menu item DescriptionResource SaveOnOffSpecifies how the printer handles temporary downloads, such asfonts and macros stored in RAM, when the printer

Menu item DescriptionCollateOff (1,1,1,2,2,2)On (1,2,1,2,1,2)Stacks the pages of a print job in sequence when printing multiple copiesNotes:• On is th

Menu item DescriptionN-up BorderNoneSolidPrints a border around each page image when using N-up (pages-sides)Note: None is the factory default setting

ContentsSafety information...9Learning about the printer...

PostScript menuMenu item DescriptionPrint PS ErrorOnOffPrints a page containing the PostScript errorNote: Off is the factory default setting.Font Prio

Menu item DescriptionPCL Emulation SettingsPitch0.08–100Specifies the font pitch for scalable monospaced fontsNotes:• 10 is the factory default settin

Menu item DescriptionTray RenumberAssign MP FeederOffNone0–199Assign Tray <x>OffNone0–199Assign Manual PaperOffNone0–199Assign Man EnvOffNone0–1

Additional printer setupInstalling internal optionsAccessing the system board to install internal optionsCAUTION—SHOCK HAZARD: When accessing the syst

Installing a memory cardCAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memorydevices sometime after se

6 Push the memory card into the connector until the latches snap into place.It may require some force to fully seat the card.7 Ensure that each latch

In Windows® XP and 2000:a Click Start Control Panel.b Double-click Printers and Other Hardware.c Double-click Printers and Faxes.11 Right-click the D

5 Insert the tray into the support unit.6 Place the drawer in the location chosen for the printer.7 Align the holes in the printer with the positionin

Printing the printer settings configuration sheetThe printer settings configuration sheet shows the current configuration settings. It also provides i

Interpreting the printer control panellightsUnderstanding the printer control panel lightsequencesUnderstanding the primary light sequencesPrinter con

Understanding the secondary error light sequences...

Light sequence What you can doReplace PC Kit - Blinking - Blinking - OnReplace the photoconductor kit.For more information, see“Replacing the photocon

Light sequence What you can doHex Trace Ready - Slowly BlinkingUse Hex Trace to troubleshootprinting problems.Busy - BlinkingWait or press .Flushing

Light sequence What you can doWaiting - On - OnWait for the light sequence to clear.Canceling job - On - On - On - On - On - OnWait for the light seq

Light sequence What you can doNot ready - OnPress and release either or lto return to the Ready state.Cartridge region mismatch - On - OnReplace th

Light sequence What you can doNo paper in Tray 1 or Tray 2 - On - OnLoad paper in Tray 1 or Tray 2.No paper in manual feeder - OnLoad paper in the man

Light sequence What you can doCartridge is low - On - On• Press and release to clearthe light sequence andcontinue processing the printjob.• With th

Light sequence What you can doPaper jam - On - OnPress twice quickly to see thesecondary paper jam code. For moreinformation, see “Understanding the

Light sequences What you can doComplex page, some data may not have printed - On - On - On• Simplify the page by reducingthe amount of text, graphics,

Light sequences What you can doHost interface disabled - On - Blinking - Blinking - OnPress to clear the code. Theprinter discards any print jobspr

Light sequences What you can doInvalid engine code - On - On - OnDownload valid engine code to theinternal print server.Cartridge region mismatch - On

Driver Profiler...

Light sequences What you can doReplace missing or defective cartridge - On - Blinking - OnReplace the toner cartridge. Formore information, see “Repla

Secondary paper jam sequences on the printer control panelLight sequence What you can do to access the jam200.yy Paper jam - On - On - OnTry one or mo

Light sequence What you can do to access the jam231.yy Paper jam - On - Blinking - OnOpen the front door, and then open the reardoor.233.yy Paper jam

Light sequence What you can do to access the jam235.yy Paper jam - On - Blinking - Blinking - OnTry one or more of the following:• Clear the jam at th

Light sequence What you can do to access the jam251.yy Paper jam - On - On - On - OnClear the paper jam from the manual feeder.Note: For more informat

Loading paper and specialty mediaThis section explains how to load the 250- and 550-sheet trays, and the manual feeder. It also includes informationab

Proper paper loading prevents jams and facilitates trouble-free printing.1 Pull the tray completely out.Do not remove trays while a job prints or when

If you are loading a longer size of paper like A4 or legal, squeeze the length guide tabs and slide the length guidebackwards to the position for the

1 Maximum fill lineNote: When loading letterhead, place the top edge of the sheet toward the front of the tray. Load the letterheadwith the design pla

7 Insert the tray.8 If a different type of paper was loaded than the type previously loaded in the tray, change the Paper Type setting.For more inform

Administrative support...96Adjusting Power Saver...

3 Insert the tray.Using the manual feederThe manual feeder is located inside the manual feeder door of the printer and can feed only one sheet of pape

2 When the light is lit, load the paper faceup into the center of the manual feeder.Notes:• Load letterhead faceup, with the top of the sheet enteri

To open the paper stop, pull it so it flips forward.Notes:• Do not leave the paper stop in the open position if you are printing on transparencies. Do

To unlink trays from a locally connected printer, do one of the following:• On a Windows computer, access the Paper menu through the Local Printer Set

Paper and specialty media guidePaper guidelinesPaper capacitiesThe capacities of the trays and the manual feeder are based on 75 g/m2 (20 lb) paper.Lo

CurlCurl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occurafter the paper passes through

Selecting paperUsing appropriate paper prevents jams and helps ensure trouble-free printing.To help avoid jams and poor print quality:• Always use new

Storing paperUse these paper storage guidelines to help avoid jams and uneven print quality:• For best results, store paper where the temperature is 2

Paper sizes supported by the printerPaper size Dimensions Standard250-sheet trayOptional 250-or 550-sheettrayManual feeder Duplex pathA4 210 x 297 mm(

Paper size Dimensions Standard250-sheet trayOptional 250-or 550-sheettrayManual feeder Duplex path10 Envelope 105 x 241 mm(4.1 x 9.5 in.)X X XOther En

Incorrect margins...

Setting up for local printingWindows®Some Windows operating systems may already include a printer driver that is compatible with the printer.Note: Ins

c Double-click Printers and Faxes.In Windows XP (Classic Start menu): Click Start Settings Printers and Faxes.In Windows Vista (Classic Start menu)

Macintosh®Macintosh OS 9 or later is required for USB printing. In order to print to a USB printer, create a Desktop Printer icon(Mac OS 9), or add th

5 Select the printer, and then click OK.The printer appears in the Printer (USB) window.6 In the PostScript Printer Description (PPD) File section, cl

Software OverviewUse the Drivers and Utilities CD that came with your printer to install a combination of software applications,depending on your oper

• PostScript• Parallel• USBPaper Finishing Quality Setup• Paper Source• Paper Size• Paper Type• Custom Types• Substitute Size• Paper Texture• Paper We

• Font references• Form associationsDell Printer Alert UtilityNote: This application is not available with Windows 2000.The Dell Printer Alert Utility

3 From the Add Printer dialog box, choose one of the following:• If you are using a USB connection, make sure the USB cable is connected to the comput

Click Start Programs or All Programs Dell Printers Dell 2230d Laser Printer.2 Click Dell Printer Supplies Reorder Application.The Order Supplies

PrintingThis chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialtymedia can affect how reliably

8

b Customize the settings as needed in the Print dialog:1 With a document open, choose File > Print.2 Select a Paper Source option, and then choose

Printing specialty documentsTips on using letterheadPage orientation is important when printing on letterhead. Use the following table to determine wh

Source or process Print side and paper orientationManual feeder (duplex printing) Preprinted letterhead design is placed facedown. The top edge of the

– Have any exposed adhesive when the flap is in the sealed or closed position– Have bent corners– Have rough, cockle, or laid finishes• Adjust the wid

Printing a booklet1 Click the Page Layout tab.2 Click More Page Layout Options.3 Click Booklet.4 Click OK.Notes:• The booklet feature automatically en

- On - On - On - On5 Press and release until you see the light sequence for print quality test pages, as indicated on the printersettings configura

From the Windows taskbar:When you send a job to print, a small printer icon appears in the right corner of the taskbar.1 Double-click the printer icon

Maintaining the printerPeriodically, certain tasks are required to maintain optimum print quality.Ordering suppliesPrinter attached locally to a compu

• High humidity above 80%• Salty air• Corrosive gases• Heavy dustConserving suppliesConserving supplies using the printer menusThere are some settings

3 Reinsert the cartridge, and continue printing.Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartrid

Safety informationConnect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible.CAUTION—SHOCK

2 Press the button on the base of the photoconductor kit, and then pull the toner cartridge out using the handle.3 Unpack the new toner cartridge.Warn

Replacing the photoconductor kitThe printer notifies you when the photoconductor kit reaches a page maximum. The printer does this by displayingthe “P

To replace the photoconductor kit:1 Open the front door by pressing the button on the left side of the printer and lowering the front door.2 Pull the

5 Insert the toner cartridge into the photoconductor kit by aligning the rollers on the toner cartridge with the tracks.Push the toner cartridge in un

Moving the printerBefore moving the printerCAUTION—POTENTIAL INJURY: Follow these guidelines to avoid personal injury or printer damage:• Turn the pri

Setting the printer up in a new locationWhen the printer is set up, allow clearance around it as shown.1 300 mm (12.0 in.)2 300 mm (12.0 in.)3 200 mm

Administrative supportAdjusting Power SaverIncrease or decrease the number of minutes before the printer enters Power Saver mode.If your printer is co

Clearing jamsAvoiding jamsThe following hints can help you avoid jams:• Use only recommended paper or specialty media. For more information, see “Pape

Accessing jam areasOpen doors and remove trays to access jam areas. The following illustration shows possible jam areas:Access point Description1Push

Try one of the following:• Remove Tray 1.• Open the front door, and then remove the photoconductor kit and toner cartridge unit.201.yy Paper jam - On