Dell Open Manage Print Manager Software User Manual Page 182
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- Table of contents
- TROUBLESHOOTING
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182 Alerts
NOTE: Only the .txt files will be displayed in the alert template combo box.
NOTE: If OMPM is already running while adding new templates or modifying existing template then refresh
the Alerts screen for changes to take effect.
Mail Subject Variables
The following table lists the parameters used in the mail subject and their corresponding variable pair:
Mail Body Variables
The following table lists the parameters used in the mail body and their corresponding variable pair:
Parameter Variable
Printer Name %PrinterName%
Printer IP %PrinterIP%
Printer Location %PrinterLocation%
Printer Model %PrinterModel%
Serial Number %SerialNumber%
Service Tag %ServiceTag%
Printer Status %PrinterStatus%
Printer Hostname %PrinterHostname%
Low On %LowOn%
Offline Hours %OfflineHours%
Threshold Level %ThresholdLevel%
Parameter Variable
Printer Name %PrinterName%
Printer IP %PrinterIP%
Printer Location %PrinterLocation%
Printer Model %PrinterModel%
Serial Number %SerialNumber%
Service Tag %ServiceTag%
- User Guide 1
- Revision History 2
- Contents 5
- 6 Contents 6
- 8 Contents 8
- 10 Contents 10
- 12 Contents 12
- Introduction 13
- Starting OMPM 15
- 16 Introduction 16
- Single Sign-on (SSO) 17
- Introduction 19 19
- Figure 1-5. Error Message 19
- 20 Introduction 20
- How to Get Help 21
- 22 Introduction 22
- Installation 23
- Assumptions 24
- Pre-requisites 25
- Installing OMPM 26
- Installation 27 27
- Figure 2-3. Welcome Window 28
- Installation 29 29
- Installation 31 31
- Installation 33 33
- 34 Installation 34
- Setting up Single Sign-on 35
- 36 Installation 36
- Figure 2-14. Error Message 38
- Installation 39 39
- Installation 41 41
- Upgrading OMPM 43
- 44 Installation 44
- Next> 44
- Installation 45 45
- Installation 47 47
- Figure 2-23. Files in Use 47
- Uninstalling OMPM 49
- Navigation 51
- Title Bar 52
- Navigation Panel 53
- 54 Navigation 54
- Shortcuts 55
- 56 Navigation 56
- Content Area 57
- Figure 3-6. Window Layout 58
- Help Panel 60
- Status Indicator 61
- Status Indicator 63 63
- Status Monitoring Widget 64
- 66 Status Indicator 66
- Overview 67
- Viewing Printer Status 68
- 70 Overview 70
- Printer States 71
- Settings 74
- Customizing Overview Columns 75
- Customizing Polling Cycles 76
- Printer Details 77
- Show this Printer on Map 80
- Printer Info 81
- 82 Overview 82
- Printing Settings 84
- 86 Overview 86
- 88 Overview 88
- Network Settings 90
- 92 Overview 92
- Consumables 94
- Miscellaneous 96
- 98 Overview 98
- Manage Printer Groups 99
- Types of Groups 100
- Manage Printer Groups 101 101
- Adding a Group 102
- Manage Printer Groups 103 103
- Figure 6-2. Add Group 103
- Adding Printers to a Group 104
- Deleting a Printer 106
- Editing a Group 106
- Blocking a Printer 106
- Deleting a Group 108
- Operations 109
- Fit to Screen 110
- Maps 111 111
- Adding a Map 112
- Maps 113 113
- Figure 7-3. Add Map Window 113
- Editing a Map 114
- Deleting a Map 115
- Adding and Deleting Printers 116
- Reports 117 117
- 118 Reports 118
- 120 Reports 120
- 122 Reports 122
- 124 Reports 124
- Generating Reports 126
- Creating Custom Reports 128
- Deleting Custom Reports 130
- Reports 131 131
- Figure 8-13. Delete Reports 131
- 134 Reports 134
- Discovery 135
- Discovering Printers 136
- Discovery widget 137
- Discovery 139 139
- Discovery 141 141
- Discovery 143 143
- Scheduling Discovery 145
- Scheduling Weekly Discovery 146
- Scheduling Discovery Once 147
- Stop Discovery 148
- Templates 149
- Types of Templates 150
- Template Components 150
- Common Identifiers 151
- Model Info 151
- Property Overrides 152
- Templates 153 153
- Templates 155 155
- Translations 157
- Derivations 158
- Language Support 158
- Credentials 159
- Firmware Update 159
- Registering New Templates 160
- Templates 161 161
- Updating an Existing Template 162
- Connections 163
- Updating Connection Settings 164
- 166 Connections 166
- Update Settings 167
- Testing SNMP v3 Connections 168
- Upgrade 169 169
- Figure 12-1. Upgrade Window 170
- Upgrading Firmware 173
- Alerts 175 175
- Configuring Alerts 176
- Alerts 177 177
- Field Description 177
- 178 Alerts 178
- Mail Subject Variables 182
- Mail Body Variables 182
- Parameters Group Variables 183
- Sample Alert Templates 186
- Alerts 187 187
- Alerts 189 189
- Deleting Alerts 190
- E-mail Alerts Format 191
- E-mail Trap Alert 192
- Configuration 193
- Applying Printer Settings 194
- Schedules 197
- Updating Scheduled Tasks 198
- Schedules 199 199
- Deleting Scheduled Tasks 200
- Logs 201 201
- Viewing Logs 202
- Saving Log Files 204
- User Management 205
- User Roles 206
- Figure 17-1. Users Window 208
- User Management 209 209
- Managing Users in OMPM 211
- Adding a User 212
- Adding AD User/Group to OMPM 213
- Figure 17-7. Users Window 214
- 216 User Management 216
- Updating a User 218
- Updating AD Users in OMPM 219
- Deleting a User 220
- Database Cleanup 221
- Roll-Up Operation 222
- Scheduling DB Cleanup 222
- Database Cleanup 223 223
- Database Cleanup 225 225
- Database Backup 227
- Scheduling DB Backup Settings 228
- Database Backup 229 229
- Figure 19-2. DB Backup Weekly 229
- Database Backup 231 231
- Restoring DB Backup 233
- 234 Database Backup 234
- Manage Plugins 235
- Adding a Plugin 236
- Deleting a Plugin 237
- 238 Manage Plugins 238
- Troubleshooting 239
- List of Error Codes 240
- 242 Troubleshooting 242
- 244 Troubleshooting 244
- 246 Troubleshooting 246
- 248 Troubleshooting 248
- E-mail alert 249
- 250 Troubleshooting 250
- 252 Troubleshooting 252
- 254 Troubleshooting 254
- 256 Troubleshooting 256
- 258 Troubleshooting 258
- 260 Troubleshooting 260
- Frequently Asked Questions 261
- Figure 22-4. Internet Options 269
- Mozilla Firefox Configuration 270
- Chrome Configuration 270
- Index 273 273
- Printer Details, 77 275
- Printer States, 71 275
- Printer Status, 68 275
- 276 Index 276
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