Dell OpenManage Server Administrator Version 7.1 User Manual

Dell OpenManageServer AdministratorVersion 7.1User’s Guidebook.book Page 1 Friday, June 29, 2012 4:02 PM

10 IntroductionInstallation You can install Server Administrator using the Dell Systems Management Tools and Documentation DVD. The DVD provides a set

100 Working with Remote Access Controller– IP Address Source–IP Address–Subnet Mask– Gateway Address– Channel Privilege Level Limit– New Encryption Ke

Working with Remote Access Controller 101Configuring the Remote Access Device to use a Serial Port ConnectionTo configure the BMC for communication ov

102 Working with Remote Access Controller8Click Apply Changes.9Click Back To Serial Port Configuration Window to go to back to the Serial Port Configu

Working with Remote Access Controller 103Additional Configuration for iDRACTo configure the IPv4 and IPv6 properties using the Additional Configuratio

104 Working with Remote Access Controller5Specify the following user privileges:– Select the maximum LAN user privilege level limit.– Select the maxim

Working with Remote Access Controller 105 NOTE: On Dell PowerEdge 1900 systems, the PS/VRM/D2D Warning, PS/VRM/D2D Failure, and Power Supply Absent P

106 Working with Remote Access Controller8Click Go Back to Platform Events Page to go back to the Platform Event Filters window.Setting Platform Event

Server Administrator Logs 1076Server Administrator LogsOverviewServer Administrator allows you to view and manage hardware, alert, and command logs. A

108 Server Administrator Logs•Click Save As to save the log content in a .zip file. •Click Refresh to reload the log content in the action window data

Server Administrator Logs 109Maintaining the Hardware LogThe status indicator icon next to the log name on the Server Administrator homepage changes f

Introduction 11Instrumentation ServiceThe Instrumentation Service provides rapid access to detailed fault and performance information gathered by indu

110 Server Administrator LogsCommand Log NOTE: If the Command log displays invalid XML data (for example, when XML data generated for the selection i

Setting Alert Actions 1117Setting Alert ActionsSetting Alert Actions for Systems Running Supported Red Hat Enterprise Linux and SUSE Linux Enterprise

112 Setting Alert Actions• Redirect stdout and stderr to a file when specifying the application so that you can see any output or error messages.• If

Setting Alert Actions 113Do not set a path to an interactive application (an application that has a Graphical User Interface or which requires user in

114 Setting Alert ActionsTo allow interaction with the desktop:1Right-click the DSM SA Data Manager service in the Services control panel and select P

Setting Alert Actions 115Temperature Probe Wa rn in g The temperature is approaching excessively high or low limits.Temperature Probe FailureThe temp

116 Setting Alert ActionsRemovable Flash Media WarningThe removable flash media pending a failure condition.Internal Dual SD Module Card CriticalThe i

Troubleshooting 117ATroubleshootingConnection Service FailureOn Red Hat Enterprise Linux, when SELinux is set to enforced mode, the Dell Systems Manag

118 Troubleshooting• The small footprint CIM broker daemon (SFCBD) service on the VMware ESX/ESXi system is not running.• The Web Server Management Se

Troubleshooting 119msiexec /i SysMgmt.msi REINSTALL=ALL REINSTALLMODE=vamus5Select Custom Setup and choose all the features that were originally insta

12 Introduction–PowerEdge T320• Added support for PowerEdge OEM Ready server models that allow reseller custom branding. For more information, see del

120 TroubleshootingCommon ServiceWindows: DSM SA Shared ServicesLinux: dsm_om_shrsvc(This service runs on the Managed system.)Runs inventory collector

Troubleshooting 121Instrumentation ServicesWindows: DSM SA Data ManagerLinux: dsm_sa_datamgrd(hosted under dataeng service)(This service runs on the M

122 TroubleshootingStorage Management ServiceWindows: mr2kserv (This service runs on the Managed system.)The Storage Management Service provides stora

Frequently Asked Questions 123BFrequently Asked QuestionsThis section lists the frequently asked questions about Dell OpenManage Server Administrator:

124 Frequently Asked Questionsand then to version 7.x (x indicates the version of Server Administrator you want to upgrade to).5How do I determine wha

Frequently Asked Questions 125ITA communicating with Linux systems:SNMP is required on the Linux system for discovery, status polling and inventory. D

126 Frequently Asked QuestionsYes, an underscore character in the domain name is invalid. All other special characters (except the hyphen) are invalid

Index 127IndexAaboutserver, 9action window, of home page, 56administer, Server Administrator, 17alert, 73-81, 84-85, 88-89alert actions, Red Hat Enter

128 Indexcreating users, Red Hat Enterprise Linux, 21-22current, manage, 78Ddata area, of home page, 56-58disabling users, for Windows, 25documentatio

Index 129logging in, Server Administrator, 45logging out, Server Administrator, 45logs, 72about, 105-106, 109alert log, 107command log, 108features, 1

Introduction 13For a list of platforms, operating systems, and browsers support added and deprecated, see the Dell Systems Software Support Matrix Ver

130 IndexRAC, network properties, 102Red Hat Enterprise Linux, 30Red Hat Enterprise Linux, alert actions, 116remote access, 11server, 11remote access

Index 131SNMPagent configuration, 31SNMP Agent, configuring, 25, 27-30, 32-33SNMP community name, changing, 28SNMP community name, for Red Hat Enterpr

132 IndexWWeb server shutdown, 72book.book Page 132 Friday, June 29, 2012 4:02 PM

14 IntroductionServer Administrator adds considerable security to these systems management standards. All attributes set operations (for example, chan

Introduction 15perform remote management functions from any system that has a supported Web browser and connection. Additionally, the Server Administr

16 Introduction•The Dell Online Diagnostics User's Guide provides complete information on installing and using Online Diagnostics on your system.

Introduction 17Additionally, Dell Enterprise Training and Certification is available; see dell.com/training for more information. This service may not

18 Introductionbook.book Page 18 Friday, June 29, 2012 4:02 PM

Setup and Administration 192Setup and AdministrationSecurity ManagementDell OpenManage Server Administrator provides security through Role-Based Acces

Notes and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either

20 Setup and AdministrationServer Administrator grants read-only access to users logged in with User privileges, read and write access to users logged

Setup and Administration 21AuthenticationThe Server Administrator authentication scheme ensures that the correct access types are assigned to the corr

22 Setup and AdministrationVMware ESXi Server 5.X AuthenticationESXi Server authenticates users accessing ESXi hosts using the vSphere/VI Client or So

Setup and Administration 23 NOTE: For instructions on assigning user privileges for each supported operating system, see your operating system docume

24 Setup and AdministrationCreating Users NOTE: For information about creating users and user groups, see your operating system documentation.Creatin

Setup and Administration 25Editing Server Administrator User Privileges on Linux Operating Systems NOTE: Log in as root or an equivalent user to perf

26 Setup and AdministrationBest Practices While Using the omarolemap FileThe following are the best practices to be considered while working with the

Setup and Administration 275To allow a user to access the ESX/ESXi host through a command shell, select Grant shell access to this user. Users that ac

28 Setup and Administration NOTE: The default SNMP agent configuration usually includes a SNMP community name such as public. For security reasons, r

Setup and Administration 29Configuring the SNMP Agent for Systems Running Supported Windows Operating SystemsServer Administrator uses the SNMP servic

Contents 3Contents1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . 9Overview . . . . . . . . . . . . . . . . . . . . . . . . . 9Insta

30 Setup and AdministrationChanging the SNMP Community NameConfiguring the SNMP community names determines which systems are able to manage your syste

Setup and Administration 31Enabling SNMP Set OperationsSNMP Set operations must be enabled on the Server Administrator system to change Server Adminis

32 Setup and Administration5Click the Traps tab to add a community for traps or to add a trap destination for a trap community.aTo add a community for

Setup and Administration 33Server Administrator SNMP Agent Install ActionsIf Server Administrator detects the default SNMP configuration during instal

34 Setup and AdministrationChanging the SNMP Community NameConfiguring the SNMP community name determines which systems are able to manage your system

Setup and Administration 35or access notConfigGroup "" any noauth exact all none none2Edit this line, replacing the first none with all. Whe

36 Setup and AdministrationConfiguring the SNMP Agent on Systems Running Supported SUSE Linux Enterprise ServerServer Administrator uses the SNMP serv

Setup and Administration 37To enable SNMP access from a specific remote host to a system running Server Administrator, edit the SNMP agent configurati

38 Setup and AdministrationTo change the default SNMP community name used for retrieving management information from a system running Server Administr

Setup and Administration 39Configuring Your System to Send Traps to a Management StationServer Administrator generates SNMP traps in response to chang

4 ContentsVMware ESXi Server 5.X Authentication . . . . . 22Encryption . . . . . . . . . . . . . . . . . . . . . 22Assigning User Privileges . .

40 Setup and Administrationa vicfg-snmp.pl --server <ESX_IP_addr> --username root --password <password> -c <community name> -p X –t

Setup and Administration 41service snmpd stop3Add the following line at the end of the /etc/snmp/snmpd.conf file:proxy -v 1 -c public udp:127.0.0.1:X

42 Setup and AdministrationConfiguring the SNMP Agent on Systems Running Supported VMware ESXi 4.X and ESXi 5.X Operating SystemsServer Administrator

Setup and Administration 43where <server> is the hostname or IP address of the ESXi system, <username> is a user on the ESXi system, <p

44 Setup and Administration3Press <Tab> to select Security Level and then press the spacebar to select the security level you want to set. The s

Setup and Administration 45To open the SNMP port on SUSE Linux Enterprise Server, perform the following steps:1Configure SuSEfirewall2 by executing th

46 Setup and Administrationbook.book Page 46 Friday, June 29, 2012 4:02 PM

Using Server Administrator 473Using Server AdministratorStarting Your Server Administrator SessionTo start a Server Administrator session, double-clic

48 Using Server Administrator3Click Submit.To end your Server Administrator session, click Log Out located in the upper-right corner of each Server Ad

Using Server Administrator 49Method 2Open your Web browser and type one of the following in the address field and press <Enter>:https://hostname

Contents 5Server Administrator Local System Login . . . . . 45Server Administrator Managed System Login . . . 46Central Web Server Login . . . . .

50 Using Server AdministratorTo end your Server Administrator session, click Log Out on the "Global Navigation Bar." The Log Out button is l

Using Server Administrator 51For local machine access, you must have an account on the machine with the appropriate privileges (User, Power User, or A

52 Using Server AdministratorConfiguring Security Settings on Systems Running a Supported Microsoft Windows Operating SystemYou must configure the sec

Using Server Administrator 534Copy the Web address used to access the remote managed system from the browser’s address bar and paste it onto the Add t

54 Using Server Administrator– The action tabs are divided into subcategories of all available secondary options for the action tabs based on the user

Using Server Administrator 55Figure 3-1. Sample Server Administrator Home Page — Non-Modular SystemFigure 3-2 shows a sample Server Administrator home

56 Using Server AdministratorClicking an object in the system tree opens a corresponding action window for that object. You can navigate in the action

Using Server Administrator 57Global Navigation BarThe global navigation bar and its links are available to all user levels in the program. •Click Pref

58 Using Server AdministratorTo expand a branch of the tree, click the plus sign ( ) to the left of an object, or double-click the object. A minus sig

Using Server Administrator 59Task ButtonsMost windows opened from the Server Administrator home page contain at least five task buttons: Print, Export

6 ContentsUnsupported Features in OpenManage Server Administrator. . . . . . . . . . . . . . . . . . . . 69Modular Enclosure. . . . . . . . . . . .

60 Using Server AdministratorUnderlined ItemsClicking an underlined item in the action window data area displays additional details about that item. G

Using Server Administrator 61Using the Preferences Home Page The left-hand pane of the Preferences home page (where the system tree is displayed on th

62 Using Server AdministratorFigure 3-4. Sample Preferences Home Page - Managed SystemManaged System PreferencesWhen you log in to a remote system, th

Using Server Administrator 63For more information on accessing these features, see Server Administrator Services. Dell Systems Management Server Admin

64 Using Server Administrator•The HTTPS Port field specifies the secure port for Server Administrator. The default secure port for Server Administrato

Using Server Administrator 65•The SSL Encryption field specifies the encryption levels for the secured HTTPS sessions. The available encryption levels

66 Using Server Administrator4When you finish setting options in the Server Preferences window, clickApply Changes.X.509 Certificate ManagementWeb cer

Using Server Administrator 67Using the Server Administrator Command Line InterfaceThe Server Administrator command line interface (CLI) allows users t

68 Using Server Administratorbook.book Page 68 Friday, June 29, 2012 4:02 PM

Server Administrator Services 694Server Administrator ServicesOverviewThe Dell OpenManage Server Administrator Instrumentation Service monitors the he

Contents 7Integrated Features . . . . . . . . . . . . . . . . . . . 105Log Window Task Buttons. . . . . . . . . . . . . 105Server Administrator Log

70 Server Administrator ServicesManaging Your SystemThe Server Administrator home page defaults to the System object of the system tree view. The defa

Server Administrator Services 71If Storage Management Service is installed, depending on the controller and storage attached to the system, the Storag

72 Server Administrator Services•Rolemap NOTE: Server Administrator always displays the date in <mm/dd/yyyy> format. NOTE: Administrator or Po

Server Administrator Services 73System/Server ModuleThe System/Server Module object contains three main system component groups: "Main System Cha

74 Server Administrator ServicesShutdownSubtabs: Remote Shutdown | Thermal Shutdown | Web Server ShutdownUnder the Shutdown tab, you can:• Configure t

Server Administrator Services 75• View the Command log for a list of each command executed from either the Server Administrator home page or from its

76 Server Administrator ServicesMain System Chassis/Main SystemClick the Main System Chassis/Main System object to manage your system's essential

Server Administrator Services 77PropertiesSubtabs: Health | Information | System Components (FRU)| Front PanelUnder the Properties tab, you can:• View

78 Server Administrator Services• View information about the main system chassis attributes such as the Host Name, iDRAC version, Lifecycle Controller

Server Administrator Services 79such as system messages. The BIOS object action window can have the following tabs, depending on the user's group

8 ContentsB Frequently Asked Questions . . . . . . . . . 121Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125book.book Page 8

80 Server Administrator ServicesWhen pending values from the previous session exist or the inband configuration is disabled from an out-of-band interf

Server Administrator Services 81• View current SNMP trap alert thresholds and set the alert threshold levels for fans. The selected traps are triggere

82 Server Administrator ServicesIntrusionClick the Intrusion object to manage your system's chassis intrusion status. Server Administrator monito

Server Administrator Services 83PropertiesSubtab: MemoryUnder the Properties tab, you can view memory redundancy status, memory array attributes, tota

84 Server Administrator ServicesOn Windows2008 Hypervisor operating system, Server Administrator does not report the IP addresses of the physical NIC

Server Administrator Services 85MonitoringSubtabs: Consumption | StatisticsUnder the Consumption tab you can view and manage your system’s Power Consu

86 Server Administrator ServicesPower Supplies Click the Power Supplies object to manage your system’s power supplies. Server Administrator monitors p

Server Administrator Services 87ProcessorsClick the Processors object to manage your system's microprocessor(s). A processor is the primary compu

88 Server Administrator ServicesDRAC allows you to access your system's remote system management capabilities. The Server Administrator DRAC prov

Server Administrator Services 89UsersSubtab: UsersUnder the Users tab, you can modify the remote access user configuration. You can add, configure, an

Introduction 91IntroductionOverviewDell OpenManage Server Administrator (OMSA) provides a comprehensive, one-to-one systems management solution in two

90 Server Administrator ServicesSlotsClick the Slots object to manage the connectors or sockets on your system board that accept printed circuit board

Server Administrator Services 91• View current SNMP trap alert thresholds and set the alert threshold levels for temperature probes. The selected trap

92 Server Administrator ServicesSoftwareClick the Software object to view detailed version information about the managed system's essential softw

Server Administrator Services 93PropertiesSubtab: HealthUnder the Properties tab, you can view the health or status of attached storage components and

94 Server Administrator Services• Configure the SMTP server address and Bind IP address in either the IPv4 or IPv6 addressing mode.• Perform X.509 cer

Working with Remote Access Controller 955Working With Remote Access Controller NOTE: Baseboard Management Controller (BMC) is supported on Dell Power

96 Working with Remote Access ControllerYou can log in to the Remote Access Controller through the Server Administrator home page or by directly acces

Working with Remote Access Controller 97You can perform the following tasks:• View basic information• Configure the remote access device on a LAN conn

98 Working with Remote Access Controller• Number of Current Active Sessions•LAN Enabled•SOL Enabled•MAC AddressIPv4 Address • IP Address Source•IP Add

Working with Remote Access Controller 993Click LAN.The LAN Configuration window appears. NOTE: BMC/iDRAC management traffic does not function proper