Dell U3011 User's Guide Page 38
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- TROUBLESHOOTING
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Dell™Soundbar Problems
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High Speed USB 2.0 interface
is slow.
High Speed USB 2.0
peripherals working slowly or
not working at all
l Check that your computer is USB 2.0-capable.
l Some computers have both USB 2.0 and USB 1.1 ports. Ensure that the correct USB
portisused.
l Reconnecttheupstreamcabletoyourcomputer.
l ReconnecttheUSBperipherals(downstreamconnector).
l Reboot the computer.
Common Symptoms
What You Experience
Possible Solutions
No Sound
No power to Soundbar - the
power indicator is off
l Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check
if the power indicator (Blue LED) on the front of the Soundbar is illuminated.
l Confirm that the power cable from the Soundbar is plugged into the adapter.
No Sound
Soundbar has power - power
indicator is on
l Plug the audio line-in cable into the computer's audio out jack.
l Set all Windows volume controls to their maximum.
l Play some audio content on the computer (i.e. audio CD, or MP3).
l Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting.
l Clean and reseat the audio line-in plug.
l Test the Soundbar using another audio source (i.e. portable CD player).
Distorted Sound
Computer's sound card is
used as the audio source
l Clear any obstructions between the Soundbar and the user.
l Confirm that the audio line-in plug is completely inserted into the jack of the sound
card.
l Set all Windows volume controls to their midpoints.
l Decrease the volume of the audio application.
l Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume
setting.
l Clean and reseat the audio line-in plug.
l Troubleshoot the computer's sound card.
l Test the Soundbar using another audio source (i.e. portable CD player).
Distorted Sound
Other audio source is used
l Clear any obstructions between the Soundbar and the user.
l Confirm that the audio line-in plug is completely inserted into the jack of the audio
source.
l Decrease the volume of the audio source.
l Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume
setting.
l Clean and reseat the audio line-in plug.
Unbalanced Sound Output
Sound from only one side of
Soundbar
l Clear any obstructions between the Soundbar and the user.
l Confirm that the audio line-in plug is completely inserted into the jack of the sound
card or audio source.
l Set all Windows audio balance controls (L-R) to their midpoints.
l Clean and reseat the audio line-in plug.
l Troubleshoot the computer's sound card.
l Test the Soundbar using another audio source (i.e. portable CD player).
Low Volume
Volume is too low
l Clear any obstructions between the Soundbar and the user.
l Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume
setting.
l Set all Windows volume controls to their maximum.
l Increase the volume of the audio application.
l Test the Soundbar using another audio source (i.e. portable CD player).
Downloaded from ManualMonitor.com Manuals
- About Your Monitor 2
- Product Features 3
- Back View 4
- Side View 4
- Monitor Specifications 5
- Resolution Specifications 6
- Supported Video Modes 6
- Preset Display Modes 6
- Electrical Specifications 6
- Physical Characteristics 7
- Power Management Modes 8
- Pin Assignments 8
- DVIConnector 9
- 19-pinHDMIConnector 10
- Component Video Connector 10
- Plug and Play Capability 11
- Card Reader Specifications 12
- Maintenance Guidelines 12
- Appendix 14
- Setting Up Your Monitor 15
- Operating the Monitor 17
- Accessing the Menu System 18
- OSD Warning Messages 25
- Tilt, Swivel 28
- Vertical Extension 28
- User Guide 31
- (Optimal) 31
- Setting Up the Monitor 32
- Organizing Your Cables 33
- Removing the Stand 34
- Attaching the Stand 34
- Troubleshooting 35
- Common Problems 36
- Product Specific Problems 37
- Dell™Soundbar Problems 38
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