Dell OptiPlex DCT Specifications

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Dell™OptiPlex™SX270SystemsUser'sGuide
Notes, Notices, and Cautions
Dell recommends that the original version (Gold) of Windows XP should not be installed on this platform.
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the "Glossary."
IfyoupurchasedaDell™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft®Windows®operating systems are not applicable.
Information in this document is subject to change without notice.
©2003DellComputerCorporation.Allrightsreserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, OptiPlex, Inspiron, Dimension, Latitude, Dell Precision, DellNet, Dell Travellite, and Dell OpenManage are trademarks of Dell Computer
Corporation; Intel, Pentium, and Celeron are registered trademarks of Intel Corporation; Microsoft, Windows NT, MS-DOS, and Windows are registered trademarks of Microsoft
Corporation; IBM and OS/2 are registered trademarks of International Business Machines Corporation; Bluetooth is a trademark owned by Bluetooth SIG, Inc. and is used by Dell
Computer Corporation under license; ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR Partner, Dell Computer Corporation
has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation
disclaims any proprietary interest in trademarks and trade names other than its own.
Model: DCT
March2003P/NK0125Rev.A00
Documentation for Your Computer
Finding Information for Your Computer
Technical Specifications
System Board Components
Cleaning Your Computer
Advanced Features
LegacySelect Technology Control
Manageability
Security
Password Protection
System Setup
Booting to a USB Device
Jumper Settings
Power Button
Power Management
Hyper-Threading
About Your Computer
Front View
Back View
Back-Panel Connectors
Inside Your Computer
Orientations
Chassis Stand
Cable Cover
Mounting Plate
Connecting the Power Adapter
Adding and Removing Parts
Removing the Computer Cover
Battery
Module Bay
Hard Drive
Memory
Microprocessor
Replacing the Computer Cover
Computer and Software Problems
Solving Problems
Advanced Troubleshooting
Getting Help
Additional Information
Microsoft®Windows®XP Features
Glossary
CAUTION: Safety Instructions
Ergonomic Computing Habits
Regulatory Notices
Warranty and Return Policy
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
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Summary of Contents

Page 1 - Abbreviations and Acronyms

Dell™OptiPlex™SX270SystemsUser'sGuide Notes, Notices, and Cautions Dell recommends that the original version (Gold) of Windows XP should no

Page 2 - Regulatory Notices

Back to Contents Page Warranty and Return Policy Dell™OptiPlex™SX270SystemsUser'sGuide Dell Computer Corporation ("Dell") manu

Page 3 - CE Notice (European Union)

Back to Contents Page Microsoft®Windows®XP Features Dell™OptiPlex™SX270SystemsUser'sGuide Transferring Information to a New Computer 

Page 4 - ENERGY STAR®Compliance

Creating a Restore Point 1. Click the Start button and click Help and Support. 2. Click System Restore. 3. Follow the instructions on the scre

Page 5 - VCCI Notice (Japan Only)

l Limited — You can change only your own personal settings, such as your password. You cannot install programs or use the Internet. 6. Click Creat

Page 6 - Class B Device

Back to Contents Page About Your Computer Dell™OptiPlex™SX270SystemsUser'sGuide Front View Back View Back-Panel Connectors Inside

Page 7 - BSMI Notice (Taiwan Only)

 Back-Panel Connectors   Connecting a VGA Monitor If you have a VGA Monitor, plug the VGA-DVI adapter into the DVI connector and connect the

Page 8

 Inside Your Computer      Orientations The computer can be used in either a vertical or horizontal position on a desktop or mounted under

Page 9

    As an option, you may mount the computer to a vertical or horizontal surface by using a wall-mount bracket. If you have the integrated flat

Page 10 - Warranty and Return Policy

To remove the chassis stand, loosen and lift the screw. Hold the screw up while sliding the stand out of the slot.  Cable Cover  Attaching the Ca

Page 11 - About Your Computer

 1. Attach all the cables to the back panel. 2. To attach the two-piece cable cover, hold the bottom piece of the cable cover and align the fou

Page 12 - Back-Panel Connectors

1. If a security device is installed in the security cable slot, remove the device. 2. Grasp the top piece of the cable cover and slide it to th

Page 13 - Inside Your Computer

   1. Using the four #6 wood screws (0.625 inch; 15.88 mm) provided, attach the mounting plate to a solid surface with a minimum thickness of 1 in

Page 14 - Chassis Stand

2. While still firmly holding the computer, slide the computer and stand approximately 1 inch (2.5 cm), until it stops. 3. Lower the computer and

Page 15 - Cable Cover

Back to Contents Page Regulatory Notices Dell™OptiPlex™SX270SystemsUser'sGuide FCC Notices (U.S. Only) IC Notice (Canada Only) CE No

Page 16 - Removing the Cable Cover

Back to Contents Page Advanced Troubleshooting Dell™OptiPlex™SX270SystemsUser'sGuide Dell Diagnostics Drivers Reinstalling Microsoft

Page 17 - Mounting Plate

4. Select the IDE CD-ROM Device option from the CD boot menu. 5. Select the Boot from CD-ROM option from the menu that appears. 6. Type 1 to st

Page 18

Identifying Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update

Page 19 - Connecting the Power Adapter

To view a list of all available drivers for your computer, click Drivers in the Topic drop-down menu. To access the help files on the Drivers and Ut

Page 20 - Advanced Troubleshooting

6. When the Regional and Language Options screen appears, select the settings for your location, and then click Next. 7. Enter your name and organ

Page 21 - Drivers

19. Reinstall your virus protection software.  Resolving Software and Hardware Incompatibilities If a device is either not detected during the op

Page 22 - Identifying Drivers

FBack to Contents Page Advanced Features Dell™OptiPlex™SX270SystemsUser'sGuide LegacySelect Technology Control Manageability Securit

Page 23 - Reinstalling Windows XP

Security Chassis Intrusion Detection  This feature detects that the chassis was opened and alerts the user. To change the Chassis Intrusion setting

Page 24

1. Enter system setup and verify that Password Status is set to Unlocked. 2. Highlight System Password, and then press the left- or right-arrow ke

Page 25 - Windows 2000

6. Exit system setup. Setup Password Option Settings l Enabled — Does not allow assignment of setup passwords; users must enter a setup password

Page 26 - Advanced Features

Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These

Page 27 - Password Protection

5. Enter system setup and verify that Setup Password is set to Disabled. 6. Exit system setup.  7. Remove the computer cover.  8. Replace

Page 28 - Typing Your System Password

Boot Sequence This feature allows users to change the sequence of devices from which the computer boots. Option Settings l Normal — (Available only

Page 29 - Setup Password

1. Turn on or restart your computer. 2. When <F12> = Boot Menu appears in the upper-right corner of the screen, press <F12> to access

Page 30 - System Setup

NOTE: This is effective when the USB Controller is set to On. l On — USB emulation continues when control is passed to the operating system. l Of

Page 31 - Boot Sequence

Booting to a USB Device  Memory Key 1. Insert the memory key into a USB port and restart the computer. 2. When F12 = Boot Menu appears in the up

Page 32 - System Setup Options

Power Button  You can use the ACPI feature to configure the function of the Microsoft Windows 2000, and Windows XP operating systems. Power Button F

Page 33

l Standby–In this sleep state, power is reduced or turned off for most components, including the cooling fans. However, system memory remains active.

Page 34 - Jumper Settings

Back to Contents Page Battery Dell™OptiPlex™SX270SystemsUser'sGuide   A coin-cell battery maintains computer configuration, date, and

Page 35 - Power Management

10. Replace the cable cover (if used).  11. Connect your computer to the adapter cable and devices to electrical outlets, and turn them on. Af

Page 36 - Hyper-Threading

Back to Contents Page Cleaning Your Computer Dell™OptiPlex™SX270SystemsUser'sGuide Computer, Keyboard, and Monitor Mouse Floppy Driv

Page 37 - Battery

NOTE: EN 55022 emissions requirements provide for two classifications: l Class A is for typical commercial areas. l Class B is for typical domesti

Page 38

2. With a soft, lint-free cloth, gently wipe the bottom of the disc (the unlabeled side) in a straight line from the center to the outer edge of the

Page 39 - Cleaning Your Computer

Back to Contents Page Module Bay Dell™OptiPlex™SX270SystemsUser'sGuide Installing a Device When Your Computer Is Turned Off Installing

Page 40

 3. Slide the device into the module bay. 4. If desired, you may lock the device in the module bay by moving the module locking switch to the l

Page 41 - Module Bay

6. If desired, you may lock the device in the module bay by moving the module locking switch to the locked position. 7. Replace the hard-drive doo

Page 42

Back to Contents Page Replacing the Computer Cover Dell™OptiPlex™SX270SystemsUser'sGuide 1. Ensure that no tools or extra parts are left

Page 43

Back to Contents Page Removing the Computer Cover Dell™OptiPlex™SX270SystemsUser'sGuide   1. Shut down the computer through the Start

Page 44

Back to Contents Page Ergonomic Computing Habits Dell™OptiPlex™SX270SystemsUser'sGuide   For comfort and efficiency, observe the follo

Page 45 - Removing the Computer Cover

Switzerland: International Organization for Standardization, 1992. Back to Contents Page 

Page 46 - Ergonomic Computing Habits

Back to Contents Page Finding Information for Your Computer Dell™OptiPlex™SX270SystemsUser'sGuide  What are you looking for? Find It Her

Page 47 - Back to Contents Page

 Back to Contents Page  3. Click the topic that describes your problem. 4. Follow the instructions on the screen. l How to reinstall my operati

Page 48

VCCI Notice (Japan Only) Most Dell computer systems are classified by the Voluntary Control Council for Interference (VCCI) as Class B information te

Page 49 - Operating System CD

Back to Contents Page Getting Help Dell™OptiPlex™SX270SystemsUser'sGuide Technical Assistance Problems With Your Order Product Infor

Page 50 - Getting Help

l Electronic Information Service [email protected] AutoTech Service Dell's automated technical support service—AutoTech—provides recorded answer

Page 51 - Before You Call

 Contacting Dell To contact Dell electronically, you can access the following websites: l www.dell.com l support.dell.com (technical support) l

Page 52 - Contacting Dell

City Code: 1 Home/Small Business Customer Care 0179567603 Preferred Accounts/Corporate Customer Care 06608056 Home/Small Business Technical Suppo

Page 53

Large Corporate Accounts Spare Parts toll-free:8008582621 Colombia General Support 980-9-15-3978 Costa Rica General Support 0800-012-0435 Czech

Page 54

Grenada General Support toll-free:1-866-540-3355 Guatemala General Support 1-800-999-0136 Guyana General Support toll-free:1-877-270-4609 Hong Ko

Page 55

City Code: 2 Fax 2194-6202 Switchboard 2194-6000 Latin America Customer Technical Support (Austin, Texas, U.S.A.) 512728-4093 Customer Service (Au

Page 56

Country Code: 64 Home and Small Business 0800446255 Government and Business 0800444617 Sales 0800441567 Fax 0800441566 Nicaragua General S

Page 57

Fax 902118539 Corporate  Technical Support 902100130 Customer Care 902118546 Switchboard 917229200 Fax 917229583 Sweden (Upplands

Page 58

  Back to Contents Page  011 Country Code: 1 Consumer (HomeandHomeOffice) Technical Support toll-free:1-800-624-9896 Customer Service tol

Page 59

Class A Device  Please note that this device has been approved for business purposes with regard to electromagnetic interference. If you find tha

Page 60 - Glossary

Back to Contents Page Glossary Dell™OptiPlex™SX270SystemsUser'sGuide A B C D E F G H I K L M N O P R S T

Page 61

CD drive — A drive that uses optical technology to read data from CDs. CD player — The software used to play music CDs. The CD player displays a wind

Page 62

EIDE — enhanced integrated device electronics — An improved version of the IDE interface for hard drives and CD drives. EMI — electromagnetic interfe

Page 63

I IC — Industry Canada — The Canadian regulatory body responsible for regulating emissions from electronic equipment, much as the FCC does in the Uni

Page 64

modem — A device that allows your computer to communicate with other computers over analog telephone lines. Three types of modems include: external, P

Page 65

down your computer. readme file — A text file included with a software package or hardware product. Typically, readme files provide installation info

Page 66

TAPI — telephony application programming interface — Enables Windows programs to operate with a wide variety of telephony devices, including voice, da

Page 68 - Hard Drive

Back to Contents Page Hard Drive Dell™OptiPlex™SX270SystemsUser'sGuide     1. If you are replacing a hard drive that contains data y

Page 69

12. If your replacement drive is not attached to a metal sled: a. While holding the drive that you are replacing, remove the screws that hold th

Page 70

  BSMI Notice (Taiwan Only) If you find a or mark on the regulatory label on the bottom, side, or back panel of your computer, the followi

Page 71 - Memory

 15. Slide the drive into the drive bay and lower the hard-drive door to lock into place. 16. Replace the cable cover (if used). 17. Attach

Page 72

Back to Contents Page Memory Dell™OptiPlex™SX270SystemsUser'sGuide Memory Installation Guidelines Installing Memory Removing Memory

Page 73 - Removing Memory

6. Open the computer cover.  7. Press out the securing clip at each end of the memory module connector.  8. Align the notch on the bottom of

Page 74 - Microprocessor

14. The computer detects that the new memory does not match the existing configuration information and generates the following message:  The amoun

Page 75

Back to Contents Page Microprocessor Dell™OptiPlex™SX270SystemsUser'sGuide   1. Shut down the computer through the Start menu. 2. E

Page 76

11. Remove the heat sink. a. Remove the two securing brackets, if present, by pressing the tabs together and lifting the brackets up.   b. 

Page 77

    13. Unpack the new microprocessor. If any of the pins on the microprocessor appear to be bent, contact Dell (see "Getting Help"

Page 78 - WhenUsingYourComputer

 If you are installing a microprocessor replacement kit from Dell, return the microprocessor to Dell in the same package in which your replacement k

Page 79

Back to Contents Page CAUTION:SafetyInstructions Dell™OptiPlex™SX270SystemsUser'sGuide General WhenUsingYourComputer When Wo

Page 80 - Battery Disposal

¡ A fixed-voltage power supply — Computers with a fixed-voltage power supply do not have a voltage selection switch on the back panel and operate at

Page 81 - Solving Problems

 NOM Information (Mexico Only) The following information is provided on the device(s) described in this document in compliance with the requirem

Page 82 - Diagnostic Lights

Back to Contents Page  l Handle all electrostatic sensitive components in a static-safe area. If possible, use antistatic floor pads and workbench p

Page 83 - Battery Problems

Back to Contents Page Solving Problems Dell™OptiPlex™SX270SystemsUser'sGuide Beep Codes Your computer might emit a series of beeps durin

Page 84 - Drive Problems

 Diagnostic Lights To help you troubleshoot a problem, your computer has four lights labeled "A," "B," "C," and "

Page 85 - Repairing a Wet Computer

 System Lights Located on the front of the computer, these lights can indicate a computer problem.     Battery Problems Fill out the Diagnosti

Page 86 - Error Messages

Drive Problems Fill out the Diagnostics Checklist as you complete these checks. Floppy drive problems        CD drive problems  Replac

Page 87

Problems writing to a CD-RW drive  DVD drive problems   Hard drive problems  Repairing a Wet Computer Spills, splashes, and excessive humidity

Page 88 - General Problems

Dropped or Damaged Computer   E-Mail, Modem, and Internet Problems  Error Messages If the message is not listed, see the documentation for the ope

Page 89 - Other technical problems

"Hard drive problems" for troubleshooting suggestions. Bad command or file name — Ensure that you have spelled the command correctly, have

Page 90 - Memory Problems

General Problems The computer stops responding  troubleshooting suggestions. Memory tests terminated by keystroke — A keystroke interrupted the mem

Page 91 - Power Problems

A program stops responding  A program crashes repeatedly   A solid blue screen appears  Other software problems  Other technical problems 

Page 92 - Printer Problems

Back to Contents Page 

Page 93 - Sound and Speaker Problems

General hardware problems If your computer exhibits one or more of the following symptoms, a device conflict may exist: l Your computer locks up, p

Page 94 - Video and Monitor Problems

Mouse Problems Fill out the Diagnostics Checklist as you complete these checks.  Network Problems    Power Problems  Restart the computer —

Page 95

Fill out the Diagnostics Checklist as you complete these checks.  Printer Problems   Adjust the Power Properties — Your computer may be in standby

Page 96 - Technical Specifications

Serial or Parallel Device Problems Fill out the Diagnostics Checklist as you complete these checks.   Sound and Speaker Problems Fill out the Dia

Page 97

No sound from headphones  System Board Problems Fill out the Diagnostics Checklist as you complete the following checks.      Video and Moni

Page 98

 Back to Contents Page  Check the monitor settings — See the monitor documentation for instructions on adjusting the contrast and brightness, demagn

Page 99 - System Board Components

Back to Contents Page Technical Specifications Dell™OptiPlex™SX270SystemsUser'sGuide  Microprocessor Memory Computer Information 

Page 100

Video DVI-I connector on the back I/O panel Integrated network adapter RJ45 connector on the back I/O panel; 10/100/1000 PS/2-style keyboard 6-p

Page 101 - Adding User Accounts

 Back to Contents Page  Storage 0.5 G at 3 to 200 Hz at 1 octave/min Maximum shock: Operating bottom half-sine pulse with a change in velocity

Page 102 - Network Setup Wizard

Back to Contents Page System Board Components Dell™OptiPlex™SX270SystemsUser'sGuide    Back to Contents Page  1 fan shroud power

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