Dell PowerEdge R905 Owner's Manual download pdf (Page 169)

Running the System Diagnostics 169

Running the System Diagnostics

If you experience a problem with your system, run the diagnostics before

calling for technical assistance. The purpose of the diagnostics is to test your

system's hardware without requiring additional equipment or risking data

loss. If you are unable to fix the problem yourself, service and support

personnel can use diagnostics test results to help you solve the problem.

Using Dell PowerEdge Diagnostics

To assess a system problem, first use the online Dell™ PowerEdge™

Diagnostics. Dell PowerEdge Diagnostics is a suite of diagnostic programs, or

test modules, that include diagnostic tests on chassis and storage components

such as hard drives, physical memory, communications and printer ports,

NICs, CMOS, and more. If you are unable to identify the problem using the

PowerEdge Diagnostics, then use the system diagnostics.

The files required to run PowerEdge Diagnostics for systems running

supported Microsoft

Windows

and Linux operating systems are available

at support.dell.com and on the CDs that came with your system. For

information about using diagnostics, see the Dell PowerEdge Diagnostics

User's Guide.

System Diagnostics Features

The system diagnostics provides a series of menus and options for particular

device groups or devices. The system diagnostics menus and options allow

you to:

• Run tests individually or collectively.

• Control the sequence of tests.

• Repeat tests.

• Display, print, or save test results.

• Temporarily suspend testing if an error is detected or terminate testing

when a user-defined error limit is reached.

• View help messages that briefly describe each test and its parameters.

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Dell PowerEdge R905 Owner's Manual Page 169