Dell PowerEdge 650 User Manual download pdf (Page 36)

If a video expansion card is not installed, go to step3. 

If a video expansion card is installed, remove the video card. See "Removing an Expansion Card" in "Installing System Components." If the problem 
persists, go to step3. 
3. Run the video tests in the system diagnostics.  
 

If the tests run successfully, the problem is not related to video hardware. Go to "Finding Software Solutions." 

If the tests did not run successfully, see "Getting Help."  

Troubleshooting the Keyboard  

Problem 
l System message indicates a problem with the keyboard. 
 
l Keyboard cable. 
 

Action 
1. Press each key on the keyboard, and look at the keyboard and its cable for any signs of damage.  
 

If the keyboard appears to be free of physical damage, go to step3. 

If the keyboard is damaged, continue to step2. 
2. Swap the faulty keyboard with a working keyboard.  
 

If the problem is resolved, you must replace the faulty keyboard. See "Getting Help." 
3. Run the keyboard test in the system diagnostics. See "Running the System Diagnostics."  
 

If the test fails, see "Getting Help." 

Troubleshooting the Mouse  

Problem 
l System message indicates a problem with the mouse. 
 
l Mouse cable. 
 

Action 
1. Click each button on the mouse, and look at the mouse and its cable for any signs of damage.  
 

If the mouse appears to be free of physical damage, go to step3. 

If the mouse is damaged, continue to step2. 
2. Swap the faulty mouse with a working mouse.  
 


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Dell PowerEdge 650 User Manual Page 36

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