Dell PowerVault LTO3-060 User Manual

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Dell™ PowerVault™ LTO-2-024 Tape Drive User's
Guide
Introduction Troubleshooting
Installation Internal Drive Getting Help
Installation External Drive Contacting Dell
Specifications Glossary
Operation
Notes, Notices, and Cautions
Note: A note indicates important information that helps you make better use of your computer.
Notice: A notice indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2006-2007 Dell Inc. All rights reserved.
Trademarks used in this text: the Dell logo, Dimension, OptiPlex, Precision, Latitude, Inspiron, DellNet, PowerEdge,
PowerConnect, and PowerVault, are trademarks of Dell Inc. Microsoft Windows, and Windows Server are registered
trademarks of Microsoft Corporation; Novell and NetWare are registered trademarks of Novell, Inc.; UNIX is a registered
trademark of The Open Group in the United States and other countries; Red Hat is a registered trademark of Red Hat,
Inc.; TapeWare is a registered trademark of Yosemite Technologies, Inc.; VERITAS is a registered trademark and Backup
Exec is a trademark of VERITAS Software Corporation in the USA and/or other countries. CommVault is a registered
trademark of CommVault Systems, Inc.; LEGATO is a registered trademark of LEGATO Software.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
All other trademarks are registered marks of their respective owners.
Initial release: May 2007
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Summary of Contents

Page 1 - Notes, Notices, and Cautions

Dell™ PowerVault™ LTO-2-024 Tape Drive User'sGuideIntroduction TroubleshootingInstallation Internal Drive Getting HelpInstallation External Drive

Page 2 - Introduction

Installation - Internal drive Pre-Installed Drives Installing the Drive Installing the Drive: SCSI Configuration and Connection Installing the Drive:

Page 3 - Data Compression

default for the drive is SCSI ID 6. The SCSI ID is set with Jumpers as shown below.Figure 1: Drive connectors, internal modelA = Power ConnectorB = Se

Page 4 - Front Panel LEDs

For internal devices, a SCSI-cable with an integrated terminator or a separate terminator applied to the end connector ofthe cable, 10 cm from the las

Page 5 - Troubleshooting

disconnected from the main power source while you install the drive.Figure 5: Installing the internal tape drive 1. Gather the necessary tools and m

Page 6 - Media Management Reporting

Windows Server 2003Windows Tape Driver Installation1. Right-click My Computer.2. Select Manage, you should see the tape drive under "Ot

Page 7 - Problem Situations

6. Firmly push the cartridge to its end stop, then release the cartridge.The Activity LED will start flashing.The cartridge will move back a short

Page 8

Getting Help Technical Assistance Dell Enterprise Training and Certification Problems With Your Order Product Information Returning Items for War

Page 9 - Intermittent Failures

www.dell.com/la (Latin American countries)www.dell.ca (Canada only)Anonymous file transfer protocol (FTP)ftp.dell.com/Log in as user:anonymous, and us

Page 10 - Installation - Internal drive

Dell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about Dell hardware.Our technical support s

Page 11 - SCSI Termination

Remember to fill out the Diagnostics Checklist. If possible, turn on your system before you call Dell for technicalassistance and call from a telephon

Page 12 - Tape Drive Installation

Introduction Overview Features Capacity and Transfer Rates SCSI Bus Interface Tape Backup Software Data Compression Front Panel LEDsOverviewThie Dell™

Page 13

Installation External Drive Accessories Installing the Drive Drive orientation External Tape Drive Installation Installing the Drive: SCSI Configurati

Page 14 - Windows Server 2003

Contacting DellTo contact Dell electronically, you can access the following websites:www.dell.comwww.support.dell.com (support)For specific web addres

Page 15

Country Code: 61City Code: 2General Support 13DELL-133355Austria (Vienna)International AccessCode: 900Country Code: 43City Code: 1Website: support.eur

Page 16 - Getting Help

Canada (North York,Ontario)International AccessCode: 011AutoTech (automated Hardware and WarrantySupport)toll-free: 1-800-247-9362Customer Service (Ho

Page 17 - Technical Support Service

Large Corporate Accounts East toll-free: 800 858 2020Large Corporate Accounts East Government andEducationtoll-free: 800 858 2669Large Corporate Accou

Page 18 - Before You Call

Fax 0207 533 530France (Paris)(Montpellier)International AccessCode: 00Country Code: 33City Codes: (1) (4)Website: support.euro.dell.com Home and S

Page 19

Hong KongInternational AccessCode: 001Country Code: 852Website: support.ap.dell.com Technical Support E-mail: [email protected] Technical Suppor

Page 20 - Installation External Drive

Corporate Customer Care (dial within U.K. only) 0870 353 0240U.K. Sales (dial within U.K. only) 0870 353 4000 Italy (Milan)International AccessCode: 0

Page 21 - Contacting Dell

International AccessCode: 001Country Code: 82City Code: 2Support toll-free: 080-200-3800Support (Dimension, PDA, Electronics andAccessories)toll-free:

Page 22

or 001-877-269-3383Main50-81-8800or 01-800-888-3355Montserrat General Support toll-free: 1-866-278-6822Netherlands Antilles General Support 001-800-88

Page 23

Determines and initiates a head brush cleaning when needed as well as indicating the need for a cleaning cartridgewhen required.Intelligent Thermal Gu

Page 24

City Code: 22Reception Desk Fax 57 95 998Switchboard 57 95 999PortugalInternational AccessCode: 00Country Code: 351 Website: support.euro.dell.com

Page 25

Country Code: 27City Code: 11Sales 011 709 7700Fax 011 706 0495Switchboard 011 709 7700Southeast Asian andPacific CountriesTechnical Support, Customer

Page 26

International AccessCode: 002Country Code: 886 Dimension, and Electronics and Accessories)toll-free: 00801 86 1011Technical Support (PowerApp, PowerEd

Page 27

Technical Support for all other products 0870 908 0800Home and Small Business Fax 0870 907 4006Uruguay General Support toll-free: 000-413-598-2521U.S.

Page 29

Temperature (0C)Rel. Humidity (%)Operating +10 to +40 20 to 80Storage -30 to +60 5 to 90Transport -40 to +60 5 to 95Specifications Tape Dri

Page 30

GlossaryActiveTerminationEnhanced SCSI termination that provides better stability and noise immunity of the electrical signals on theSCSI bus lines.A

Page 31

OperationFront LED IndicatorsTape Cartridge OperationHandling and Storing LTO CartridgesCleaning the Tape Drive Front LED IndicatorsFigure 1: Status i

Page 32

Table 2: Front LED behaviour during firmware update operations Drive StateFW updatesREADY LED(Green)ACTIVITY LED(Green)CLEANLED(Amber)FAULT LED(Amber)

Page 33

Activity LEDWhen the Activity LED is ON and the Fault LED is off, the drive is performing an operation. The Eject button should not bepressed as the o

Page 34

application program in the host computer is compressing the data before it is sent to the storage device. Hardwarecompression is much more efficient a

Page 35 - Specifications

Note: Some backup applications issue a command to the drive that prevents the Eject button from ejecting thetape. If the tape does not eject, try usi

Page 36 - Glossary

conditioned to the operating environment for a time at least equal to the period it has been outside the operatingenvironment and outside or above 10º

Page 37 - Operation

Dell™ PowerVault™ 110T DLT VS 80 DriveInitial release: 1 October 2001Last Revised: 18 November 2005

Page 38 - Ready LED

Troubleshooting Hardware Software Verifying Recent Changes Standalone Diagnostics Media Management Reporting Problem SituationsIn case of problems wit

Page 39 - Tape Cartridge Operation

A Standalone Diagnostic test requires a tape that is not write-protected. The media type can be any media type thatsupports a tape format that can be

Page 40 - Cleaning the Tape Drive

Cleaning is RequiredIf the write performance falls below a set re-write threshold, the PowerVault LTO-2-024 reports that cleaning is requiredby settin

Page 41 - Cleaning Procedure

Noisy Tape DriveThere are no fans in the PowerVault LTO-2-024 tape drive and any noise should be very low in idle mode. When the tapeis in motion, noi

Page 42

In some cases data will actually expand when subjected to both the hardware and software compression. This canoccur when sending data already compress

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