Dell Dimension 2300 User Manual

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Dell™Dimension™2300
Technical Overview
Controls and Lights
Solving Problems
Advanced Troubleshooting
Technical Specifications
System Setup Program
Adding and Replacing Parts
Documentation
Hints, Notices, and Cautions
Abbreviations and Acronyms
For a complete list of abbreviations and acronyms, see the Tell Me How help file.
Information in this document is subject to change without notice.
©2002DellComputerCorporation.Allrightsreserved.
Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dimension are trademarks of Dell Computer Corporation; Intel, Pentium, and Celeron are registered trademarks of Intel
Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain
jurisdictions.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation
disclaims any proprietary interest in trademarks and trade names other than its own.
October 2002 Rev. A01
HINT: A HINT indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
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Summary of Contents

Page 1 - Dell™Dimension™2300

Dell™Dimension™2300 Technical Overview Controls and Lights Solving Problems Advanced Troubleshooting Technical Specifications System Setup Program A

Page 2 - Advanced Troubleshooting

Back to Contents Page Adding and Replacing Parts Dell™Dimension™2300  Shutting Down the Computer 1. Save and close any open files and exit any o

Page 3 - Drivers

8. Place the computer cover on a level surface. Looking Inside Your Computer Adding or Removing Cards 1. Shut down the computer through the St

Page 4 - Reinstalling Drivers

5. Remove the computer cover. 6. Lay the computer on its side so that the system board is on the bottom of the inside of the computer. 7. Unsc

Page 5 - Reinstalling Windows XP

9. Secure the bracket on the end of the card with the screw you removed in step7. 10. Connect any cables required for the card as described in th

Page 6 - Completing the GUI Setup

5. Remove the computer cover. 6. Lay the computer on its side so that the system board is on the bottom of the inside of the computer. 7. If ne

Page 7 - Documentation

3. Disconnect any telephone or telecommunication lines from the computer. 4. Disconnect your computer and all attached devices from their electric

Page 8 - Online Documentation

Removing the Front-Panel Insert 1. Shut down the computer through the Start menu. 2. Ensure that your computer and attached devices are turned off

Page 9

8. Unpack the replacement hard drive. 9. Check the jumper setting on the back of the replacement drive. Ensure that the jumper setting on the

Page 10 - Adding and Replacing Parts

14. Connect your computer and devices to electrical outlets, and turn them on. 15. See the documentation that came with the drive for instructions

Page 11 - Adding or Removing Cards

17. See the documentation that came with the drive for instructions on installing any software required for drive operation. Replacing the CD/DVD D

Page 12

Back to Contents Page Advanced Troubleshooting Dell™Dimension™2300 Beep Codes System Messages Using System Restore Drivers Resolving Sof

Page 13 - Adding Memory

14. Connect the power and data cables to the new drive. 15. Check all cable connections, and fold cables out of the way to provide airflow for the

Page 14 - Removing the Front Panel

11. Gently slide the drive into place. 12. Once the drive is in place, apply pressure to ensure the drive is fully seated. 13. Use the securi

Page 15

4. Disconnect your computer and all attached devices from their electrical outlets, and then press the power button to ground the system board. 5.

Page 16 - Hard Drive

If any of the pins on the microprocessor appears to be bent, see "Contacting Dell" in your Owner's Manual for instructions on obtaining

Page 17

1. Shut down the computer through the Start menu. 2. Ensure that your computer and attached devices are turned off. If your computer and attached

Page 18 - Floppy Drive

4. Reinstall the microprocessor heat sink, and then lower the heat sink shroud. 5. Reattach the cables to the system board. 6. Reinstall any c

Page 19 - Replacing the CD/DVD Drive

3. Reconnect the DC power cables to the drives and system board. 4. Replace the computer cover. 5. Connect the AC power cable to the AC power

Page 20 - Adding a Second CD/DVD Drive

from closing properly. 2. Ensure that no tools or extra parts are left inside the computer. 3. Place the computer cover on the computer. 4. S

Page 21 - Replacing the Microprocessor

Back to Contents Page Solving Problems Dell™Dimension™2300  Finding Help Information Battery Problems Drive Problems Floppy drive problems 

Page 22

CD drive problems Problems writing to a CD-RW drive DVD drive problems Hard drive problems E-Mail, Modem, and Internet Problems NOTICE: Do not att

Page 23 - Replacing the System Board

1. Click the Start button. 2. Click Help and Support. 3. Click System Restore. 4. Follow the instructions on the screen. Restoring the Com

Page 24 - Installing the System Board

Error Messages General Problems The computer stops responding A program stops responding A program crashes repeatedly If all commands receive respo

Page 25 - Replacing the Power Supply

A program is designed for an earlier Windows operating system A solid blue screen appears Other software problems Other technical problems General

Page 26 - Replacing the Computer Cover

Keyboard Problems Mouse Problems Network Problems See "Resolving Software and Hardware Incompatibilities." Restart the computer — l If the

Page 27

Power Problems Printer Problems Restart the computer and try to log on to the network again Check your network settings — Contact your network admin

Page 28 - Solving Problems

Scanner Problems Sound and Speaker Problems No sound from speakers No sound from headphones See the printer documentation for instructions. HINT: D

Page 29 - Hard drive problems

Video and Monitor Problems If the screen is blank If the screen is difficult to read Back to Contents Page  4. Double-click the name of your CD d

Page 30 - General Problems

Back to Contents Page Technical Specifications Dell™Dimension™2300  MicroprocessorVideoSystem InformationAudioExpansion BusControls

Page 31 - General hardware problems

Back to Contents Page  Audio three back miniature connectors for line-in, line-out, and microphone; one front miniature connector for line-out Intern

Page 32 - Network Problems

Back to Contents Page System Setup Program Dell™Dimension™2300 Overview Each time you turn on or restart your computer, the computer compares th

Page 33 - Printer Problems

Advanced Screen Option Function Date Resets the time on the computer's internal calendar. Time Resets the time on the computer's interna

Page 34 - Sound and Speaker Problems

If you experience a problem with any device, perform the steps in the following sections to identify whether the driver is the source of your problem

Page 35 - Video and Monitor Problems

Peripheral Configuration Submenu IDE Configuration Submenu Option Function USB Controller Sets the USB controller to either Enabled (default) or

Page 36 - Technical Specifications

IDE Primary Master Submenu Diskette Configuration Submenu Event Log Configuration Submenu Option Function IDE HDD Auto-Detection Press <Ente

Page 37

Security Screen Power Screen Option Function Event Logging The event log function is activated when set to Enabled (default). Disabled deactivates

Page 38 - System Setup Program

Boot Screen Option Function ACPI Suspend Type Determines the ACPI suspend type. Options are S3 (default) and S1. Wake-Up by PCI Device Allows a P

Page 39 - Advanced Screen

Exit Screen Clearing Forgotten Passwords If you forget your supervisor or setup password, you cannot operate your computer or change settings in the

Page 40 - IDE Configuration Submenu

14. Connect your computer and devices to electrical outlets, and turn them on. 15. If you are prompted to press <F1> to continue, press <

Page 41 - IDE Primary Master Submenu

Back to Contents Page Technical Overview Dell™Dimension™2300 Internal View System Board Connectors and Sockets Power Supply DC Connector Pin

Page 42 - Power Screen

Power Supply DC Connector Pin Assignments DC Power Connector P1 DC Power Connectors P2, P3, P5, and P6 DC Power Connector P7 Pin Number Signa

Page 43 - Boot Screen

DC Power Connector P8 Back to Contents Page  Pin Number Signal Name 18-AWG Wire 1 COM Black 2 COM Black 3 +12 VDC Yellow 4 +12 VDC Yellow

Page 44 - Clearing Forgotten Passwords

Back to Contents Page Controls and Lights Dell™Dimension™2300 Front View Back View Front View Back View 1 CD or DVD drive activity light Th

Page 45 - Clearing CMOS

1. Click the Start button, and then click Control Panel. 2. Click Performance and Maintenance, and then click System. 3. Click the Hardware tab

Page 46 - Technical Overview

Back to Contents Page  1 mouse connector Plug your computer's PS/2 mouse into the green mouse connector. Turn off the computer and any attache

Page 47 - DC Power Connector P7

Back to Contents Page Dell™Dimension™2300 Hints, Notices, and Cautions Hints, Notices, and Cautions Information in this document is subject to c

Page 48 - DC Power Connector P8

3. If your computer already has Windows XP installed and you want to recover your current Windows XP data, type r to select the repair option, and t

Page 49 - Controls and Lights

Back to Contents Page Documentation Dell™Dimension™2300 Finding Information for Your Computer Printed Documentation Online Documentation F

Page 50

Printed Documentation To save PDF files (files with an extension of .pdf) to your hard drive, right-click the document title, click Save Target As in

Page 51 - Hints, Notices, and Cautions

2. Click Save Target As in Microsoft Internet Explorer or Save Link As in Netscape Navigator, and specify c:\windows\system. 3. Click the Start b

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