Dell Dimension 8100 User Manual

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Dell™ Dimension™ 8100 System
SOLUTIONS GUIDE
www.dell.com
supperl.dell.com
D^LOCOM"
Page view 0
1 2 3 4 5 6 ... 83 84

Summary of Contents

Page 1 - SOLUTIONS GUIDE

Dell™ Dimension™ 8100 SystemSOLUTIONS GUIDEwww.dell.comsupperl.dell.comD^LOCOM"

Page 2 - Abbreviations and Acronyms

www.dell.com | support.dell.com

Page 3 - Contents

1SECTION 1¡Setting UpConnecting a Printer Turning Off the Computer

Page 4 - ^ I Contents

Connecting a PrinterSee the doeumentation that eame with the printer for any reeommended preparation proeedures, sueh as:• Removing the paekaging• I

Page 5 - Contents I 5

screws (2)parallel connector on computerparallel connector on printerclips (2)3 Turn on the printer and then turn on the eomputer. If the Add New H

Page 6

USB connector on printerHINT: Dell installs drivers for some new printers. Click the Start button, point to Settings, and then click Printers. If you

Page 7 - Safety Instructions

Windows 98 Second Edition (SE) and Windows Millennium Edition (Me)1 Save and exit any programs and files you have open.2 Cliek the Start button, and

Page 8

www.dell.com | support.dell.com

Page 9

2SECTION 2SolYing ProblemsFinding Solutions Power Problems Start-Up Error Messages Video and Monitor Problems Sound and Speaker Problems Printer Probl

Page 10

Finding SolutionsSometimes it’s diffieult to figure out where to go for answers. Use this ehart to help you quiekly find the answers to y

Page 11 - ¡Setting Up

Solving Problems I 19

Page 12 - Connecting a Printer

Hints, Notices, and Cautions^ HINT: A HINT indicates important information that helps you make better use of your computer.O NOTICE: A NOTICE indicate

Page 13 - USB Printer

HINT: Seethe Tell Me //oM/help file for information on the standby mode.Power ProblemsCheck the power light— When the power light is lit or blinking,

Page 14 - Turning Off the Computer

Start-Up Error MessagesOperating system not found— Call Dell for technical assistance (see page 69).Insert bootable media— The operating system is try

Page 15 - Setti ng I 15

Check the back panel lights— If all four lights below the serial port are not green, eall Dell for teehnieal assistanee (see page 69).Check the Power

Page 16

Check for additional adjustments— See the monitor doeumentation for any additional adjustments that your monitor may require.Adjust the Windows displa

Page 17 - SolYing Problems

Move the subwoofer away from the monitor— If your speakersystem ineludes a subwoofer, ensure that the subwoofer is at least 2 ft (6 em) away from the

Page 18 - Finding Solutions

If you cannot print to a USB printerVerify the printer cable connections— Ensure that the printer eable is eonneeted as deseribed on page 16.Test the

Page 19 - Solving Problems I 19

Modem ProblemsNOTICE: Connect the modem to an analog telephone jack only. Connecting the modem to a digital telephone network damages the mode

Page 20 - Power Problems

Mouse ProblemsReconnect the mouse cable1 Press <CtrlxEsc> to display the Start menu.2 Use the keyboard arrow keys to highlight Shut Down and the

Page 21 - Video and Monitor Problems

Cannot save files to a floppy disk— Ensure that the floppy disk is not full or write-proteeted (looked). See the following illustration.Test the drive

Page 22 - 2^ I Solving Problems

If you cannot play a DVD movieEnsure that Windows recognizes the drive— Double-click theMy Computer icon. If the DVD drive is not listed, perform a fu

Page 23 - Sound and Speaker Problems

ContentsSafety Instructions... 7When Using Your Computer...

Page 24 - Printer Problems

Network ProblemsCheck the network cable connector— Ensure that the network eable eonneetor is firmly eonneeted to the eonneetor on the eomputer as sho

Page 25 - Scanner Problems

A REOUIRED .DLL FILE WAS NOT FOUND — The program that you are trying to open is missing an essential file. To remove and then reinstall the program:1

Page 26 - Modem Problems

Internet Connection ProblemsReview "Modem Problems"— See page 26.Turn off call waiting (catch-phone)— See your telephone directory for instr

Page 27 - Mouse Problems

E-mail Dell— Go to http://support.dell.com and then click E-Mail Dell in the Communicate list. Send an e-mail message to Dell about your problem; you

Page 28

Sometimes you ean fix a deviee problem by reinstalling its driver:1 From the Windows desktop, insert the Dell Dimension ResoureeCD into the CD or DVD

Page 29 - Solving Problems I 29

Reinstalling Windows 98NOTICE: The operating system CD provides options for reinstalling your Windows 98 Second Edition operating system. The options

Page 30 - Network Problems

12 I n the User Information window, type your name and, if applieable, eompany name, and then eliek Next.The Name field must be eompleted; the Compan

Page 31 - General Program Problems

Reinstalling Windows MeNOTICE: The operating system CD provides options for reinstalling your Windows Me operating system. The options can potentially

Page 32 - E-Mail Problems

11 Ensure that Typical is selected, and then eliek Next.12 Specify a computer name, workgroup, and computer description, if desired, and then click

Page 33 - Solving Problems I 33

25 Enter the system setup program as direeted by a Dell teehnieal support representative.26 In the system setup program Boot menu,

Page 34 - 3^ I Solving Problems

Printer Problems...24If you cannot print to a parallel port prin

Page 35 - Reinstalling Windows 98

EOU13QJT314oQ.CLto15EOUQJT333316the Microsoft label on your computer. Then click Next.appears, enter a name for your computer and a password, if desir

Page 36

3SECTION 5Adding PartsRemoving the Computer CoverLooking Inside Your ComputerRotating the Power SupplyRemoving and Replacing the Front PanelRemoving a

Page 37 - Reinstalling Windows Me

Removing the Computer CoverACAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7.^ NOTICE: The sy

Page 38

/i\ CAUTION: To prevent cuts, keep your hands clear of the metal edges on the computer as you slide back the cover.4 Press the eover release button (

Page 39 - Reinstalling Windows 2000

Looking Inside Your Computer4^ I Adding Parts

Page 40 - 4^ I Solving Problems

System BoardIn the illustration, the text in parentheses indieates how items are identified on the system board.CD drive audio interface

Page 41 - Adding Parts

Rotating the Power SupplyTo access some of the components on the system board, you may need to rotate the system power supply out of the way:1 Turn o

Page 42 - Removing the Computer Cover

When you have finished aeeessing eomponents on the system board, rotate the power supply baek to its original position until the r

Page 43 - Adding Part^ I 43

To replace the front panel, fit the two retaining hooks into the recessed slots at the bottom of the computer (see the preceding illustration), and th

Page 44 - Looking Inside Your Computer

To replace the AGP card brace:1 Insert the tab on one end of the brace into the slot at the front of the computer.2 Lower the brace, ensuring that t

Page 45 - System Board

3 Adding PautsRemoving the Computer Cover...42Looking Inside Your Computer...

Page 46 - Rotating the Power Supply

Installing a Card1 Turn off the computer and peripherals, disconnect them from their electrical outlets, and wait at least 5 seconds. Press and relea

Page 47 - Adding Part^ I 47

Save the serew to use when installing the eard later in this proeedure.4 Remove the serew that seeures the slot filler braeket to the eomputer,and rem

Page 48 - 4^ I Adding Parts

cardconnector. edge connector card6 Secure the card bracket to the computer with the screw you removed in step 4.7 Connect any cables that should

Page 49 - Adding Cards

2 If you are removing an AGP eard, remove the AGP eard braee (see page 48).3 If neeessary, diseonneet any eables eonneeted to the eard.4 Remove the

Page 50 - Installing a Card

4 Insert the module straight down into the eonneetor, making sure that it fits into the vertieal guides at eaeh end of the eonne

Page 51 - Adding Part^ I 51

4 Remove the drive braeket from the eomputer drive bay you want touse.Squeeze together the braeket tabs that extend from eaeh side of the drive braeke

Page 52 - Removing Cards

6 Attach the new drive to the drive bracket.Turn the drive upside down, and fit the bracket on the drive so that the screw holes align. To ensure pro

Page 53 - Adding Memory

7 Slide the new drive/braeket assembly into the drive bay until both drive braeket tabs snap seeurely into plaee.drive bracket assemblydrive bracket

Page 54 - 5^ I Adding Parts

9 Connect a DC power cable to the power input connector on the back of the drive.power input connectorDC power cabiinterface connectorinterface cable

Page 55 - Adding Part^ I 55

12 Replace the front panel (see page 47).13 Replace the computer cover (see page 59), reconnect the computer and peripherals to their electrical out

Page 56

^ I Contents

Page 57 - Adding Part^ I 57

4 Rotate the eover downward toward the bottom of the eomputer. With both hands, press against the bottom edge of the eover to make sure that the seeu

Page 58

4SECTION 4AppendixSpecificationsStandard SettingsContacting DellRegulatory InformationWarranty and Return Policy Information

Page 59 - Replacing the Computer Cover

SpecificationsMicroprocessorMicroprocessor type Intel Pentium® 4 microprocessor. Design provides for future Dell-supported upgrades. A slower compatib

Page 60 - 6^ I Adding Parts

MemoryArchitectureRDRAMRIMM socketsfourRIMM capacities64-, 128-, and 256-MB RDRAMStandard RAM 128 MB (minimum)Maximum RAM 1 GBBIOS addressF8000hDrives

Page 61 - Appendix

VideoVideo type AGP 4X or PCI video eard (see manufaeturer's speeifieations)NICIntegrated NIC RJ45 eonneetorControls and LightsE-Support (operate

Page 62 - Specifications

EnvironmentalTemperature:OperatingStorageRelative humidity Maximum vibration: Operating StorageMaximum shoek: OperatingStorageAltitude:OperatingStorag

Page 63 - Appendici 63

^ HINT: The Xs in the figure will be replaced by information that is specific to your computer.See the following figure for an example of the Main ser

Page 64 - 6^ I Appendix

System Setup ScreensThe system setup sereens display the eurrent eonfiguration information for your eomputer. Information on the sereen is di

Page 65 - Standard Settings

4 Press <Enter> at the Maintenance screen and then eliek Yes to clear all passwords.5 Press <F10> to save your changes and exit the syst

Page 66 - Viewing Settings

4 Insert the battery into the soeket with the side labeled “ + ” faeing up.battery socket (BATTERY)battery5 Replaee the eomputer eover (see page 59

Page 67 - Clearing Forgotten Passwords

Safety InstructionsUse the following safety guidelines to proteet yourself and your eomputer. For eomfort and effieieney, observe the

Page 68 - Replacing the Battery

Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-mail AddressArea Codes, Local Numbers, a

Page 69 - Contacting Dell

Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-mail AddressArea Codes, Local Numbers, a

Page 70 - 7^ I Appendix

Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-mail AddressArea Codes, Local Numbers, a

Page 71 - Appendix I 71

Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-mail AddressArea Codes, Local Numbers, a

Page 72

Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-mail AddressArea Codes, Local Numbers, a

Page 73 - Appendix I 73

Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-mail AddressArea Codes, Local Numbers, a

Page 74

Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-mail AddressArea Codes, Local Numbers, a

Page 75 - Appendix I 75

Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-mail AddressArea Codes, Local Numbers, a

Page 76

Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-mail AddressArea Codes, Local Numbers, a

Page 77 - Appendix I 77

Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-mail AddressArea Codes, Local Numbers, a

Page 78

EOUQJT3oQ.Q.Z5to•Keep your eomputer away from radiators and heat sourees. Also, do not Eloek eooling vents. Avoid plaeing loose papers underneath your

Page 79 - Appendix I 79

Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-mail AddressArea Codes, Local Numbers, a

Page 80 - 8^ I Appendix

Country (City) International Access Code Country Code City CodeDepartment Name or Service Area, Website and E-mail AddressArea Codes, Local Numbers, a

Page 81 - Appendix I 81

www.dell.com | s u p p о г t. d e 11. с о m00IS)

Page 82

IndexA D Iaudio. See sound display. See monitorinstalling an expansiondriverscard, 48, 50Breinstalling, 55Internetdrivesfixing problems, 52batteryfixi

Page 83

pstroubleshooting, 18passwordsafety instructions, 7turning off the computer, 14clearing system setup, 67ScanDisk, 29powerscreen. See monitorwfixing pr

Page 84

Protecting Against Electrostatic DischargeTo prevent statie damage, diseharge statie eleetrieity from your body before you toueh anything inside your

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