Dell Dimension E521 User Manual Page 47
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Solving Problems 47
No sound from headphones
Video and Monitor Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTE: See the monitor documentation for troubleshooting procedures.
If the screen is blank
CHECK THE HEADPHONE CABLE CONNECTION — Ensure that the headphone cable is securely inserted
into the headphone connector (see "Front View of the Computer" on page 11).
ADJUST THE WINDOWS VOLUME CONTROL — Click or double-click the speaker icon in the lower-right
corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
ENSURE THAT THE CORRECT AUDIO SOLUTION IS ENABLED IN THE BIOS SETUP PROGRAM — See
"System Setup" on page 111.
CHECK THE MONITOR CABLE CONNECTION —
• Ensure that the graphics cable is connected as shown on the setup diagram for your computer.
If an optional video card is installed, check that the monitor cable is connected to the card, rather than
the video connector on the system board.
• If you are using a graphics extension cable and removing the cable solves the problem, the cable is
defective.
• Swap the computer and monitor power cables to determine whether the power cable is defective.
• Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have
missing pins.)
CHECK THE MONITOR POWER LIGHT — If the power light is off, firmly press the button to ensure that
the monitor is turned on. If the power light is lit or blinking, the monitor has power. If the power light is
blinking, press a key on the keyboard or move the mouse.
TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
CHECK THE DIAGNOSTIC LIGHTS — See "Diagnostic Lights" on page 49.
book.book Page 47 Monday, July 23, 2007 3:47 PM
- Owner’s Manual 1
- Notes, Notices, and Cautions 2
- Abbreviations and Acronyms 2
- Contents 3
- 4 Contents 4
- 6 Contents 6
- 8 Contents 8
- Finding Information 9
- 10 Finding Information 10
- Front View of the Computer 11
- Back View of the Computer 13
- Back Panel Connectors 14
- Setting Up a Printer 15
- Connecting to the Internet 16
- Playing CDs and DVDs 18
- Adjusting the Volume 19
- Adjusting the Picture 19
- Copying CDs and DVDs 20
- Helpful Tips 21
- Connecting Two Monitors 23
- Connecting a TV 24
- Changing the Display Settings 25
- Hibernate Mode 27
- Power Options Properties 27
- Advanced Tab 28
- Hibernate Tab 28
- About RAID Configurations 29
- Using Nvidia MediaShield 31
- Solving Problems 33
- Drive Problems 34
- Hard drive problems 35
- Error Messages 36
- Keyboard Problems 37
- Lockups and Software Problems 38
- Media Card Reader Problems 40
- Memory Problems 41
- Mouse Problems 41
- Network Problems 42
- Power Problems 43
- Printer Problems 44
- Scanner Problems 45
- Sound and Speaker Problems 46
- Video and Monitor Problems 47
- 48 Solving Problems 48
- Troubleshooting Tools 49
- 50 Troubleshooting Tools 50
- Dell Diagnostics 52
- What Is a Driver? 53
- Identifying Drivers 53
- Reinstalling Drivers 54
- Troubleshooting Tools 55 55
- Using Microsoft 56
- Windows XP System Restore 56
- Using Dell PC Restore 57
- Removing Dell PC Restore 58
- Using the Operating System CD 59
- 60 Troubleshooting Tools 60
- Removing the Computer Cover 63
- Inside View of Your Computer 64
- System Board Components 65
- Installing Memory 68
- Removing Memory 69
- PCI Cards 70
- Installing a PCI Card 71
- Removing a PCI Card 75
- PCI Express Cards 76
- Removing a PCI Express Card 80
- Drive Panel 81
- Replacing the Drive Panel 84
- Connecting Drive Cables 86
- Drive Interface Connectors 86
- Hard Drives 87
- Installing a Hard Drive 88
- Adding a Second Hard Drive 91
- Installing a Floppy Drive 94
- Media Card Reader 96
- CD/DVD Drive 100
- Installing a CD/DVD Drive 102
- Replacing the Battery 104
- Replacing the Computer Cover 105
- Removing and Installing Parts 106
- Appendix 107
- 108 Appendix 108
- 110 Appendix 110
- System Setup 111
- System Setup Options 112
- 114 Appendix 114
- Performance 114
- Power Management 114
- Maintenance 115
- POST Behavior 115
- Boot Sequence 116
- Clearing Forgotten Passwords 118
- Clearing CMOS Settings 119
- Cleaning Your Computer 119
- Floppy Drive 120
- CDs and DVDs 120
- FCC Notice (U.S. Only) 121
- Contacting Dell 122
- 124 Appendix 124
- 126 Appendix 126
- 128 Appendix 128
- 130 Appendix 130
- 132 Appendix 132
- 134 Appendix 134
- 136 Appendix 136
- 138 Appendix 138
- 140 Appendix 140
- 142 Appendix 142
- 144 Appendix 144
- Glossary 145
- 146 Glossary 146
- 148 Glossary 148
- 150 Glossary 150
- 152 Glossary 152
- 154 Glossary 154
- Index 155 155
- 156 Index 156
- Index 157 157
- 158 Index 158
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