Dell Inspiron 530 User Manual

www.dell.com | support.dell.comDell™ Inspiron™ 530 SeriesOwner’s ManualModel DCMFbook.book Page 1 Monday, October 6, 2008 11:28 AM

10 ContentsClearing Forgotten Passwords. . . . . . . . . . . . . 193Inspiron 530. . . . . . . . . . . . . . . . . . . . 193Inspiron 530a . . . . .

100 Troubleshooting ToolsEnabling System Restore NOTE: Windows Vista does not disable System Restore; regardless of low disk space. Therefore, the st

Troubleshooting Tools 101 NOTICE: If you do not want to proceed with PC Restore, click Reboot in the following step.3On the next screen that appears,

102 Troubleshooting Tools7Click the checkbox to confirm that you want to continue reformatting the hard drive and restoring the system software to the

Troubleshooting Tools 1036Right-click Local Disk (C) in Windows Explorer, click Properties, and verify that the additional disk space is available as

104 Troubleshooting Tools1Save and close any open files and exit any open programs.2Insert the Operating System CD. Click Exit if the Install Windows

Removing and Installing Parts 105Removing and Installing Parts CAUTION: To guard against likelihood of electric shock, laceration by moving fan blade

106 Removing and Installing PartsTurning Off Your Computer NOTICE: To avoid losing data, save and close all open files and exit all open programs bef

Removing and Installing Parts 1073Press the power button to ground the system board. CAUTION: To guard against likelihood of electric shock, lacerati

108 Removing and Installing Parts4Release the computer cover by pulling it away from the front of the computer and lifting it up.5Set the cover aside

Removing and Installing Parts 109Inside View of Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety inst

Finding Information 11Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media ma

110 Removing and Installing PartsSystem Board ComponentsInspiron 530132013122142119162325294718242627285615309101722118book.book Page 110 Monday, Oc

Removing and Installing Parts 1111 processor socket (CPU)2 processor fan connector (CPU_FAN)3 memory module connectors (DIMM_1)4 memory module connect

112 Removing and Installing PartsInspiron 530a1234561912111320181522242871723252627142989162110book.book Page 112 Monday, October 6, 2008 11:28 AM

Removing and Installing Parts 1131 processor socket (CPU)2 processor fan connector (CPU_FAN)3 memory module connectors (DIMM_1)4 memory module connect

114 Removing and Installing PartsInspiron 530b151617921118141220222636132123242541027781915book.book Page 114 Monday, October 6, 2008 11:28 AM

Removing and Installing Parts 1151 processor socket (CPU)2 processor fan connector (CPU_FAN)3 memory module connectors (DIMM_1)4 memory module connect

116 Removing and Installing PartsInspiron 530c10201112123461819172213242630715252728293189142316215book.book Page 116 Monday, October 6, 2008 11:28

Removing and Installing Parts 1171 processor socket (CPU)2 processor fan connector (CPU_FAN)3 memory module connectors (DIMM_1)4 memory module connect

118 Removing and Installing PartsInspiron 530d1132916101821253672022232448261711121415519book.book Page 118 Monday, October 6, 2008 11:28 AM

Removing and Installing Parts 1191 processor socket (CPU)2 processor fan connector (CPU_FAN)3 memory module connectors (DIMM_1)4 memory module connect

12 Finding Information• Service Tag and Express Service Code • Microsoft Windows License LabelService Tag and Microsoft® Windows® LicenseThese labels

120 Removing and Installing PartsPower Supply DC Connector Pin AssignmentsDC Power Connector P113 14 15 16 17 18 19 20 21 22 23 241 2 3 4 567 89101112

Removing and Installing Parts 121Pin Number Signal name Wire Color Wire Size1 +3.3 V Orange 20 AWG2 +3.3 V Orange 20 AWG3 RTN Black 20 AWG4+5 V Red2

122 Removing and Installing PartsDC Power Connector P2DC Power Connectors P3, P4, P5, and P6DC Power Connector P7Pin Number Signal Name 18-AWG Wire1 R

Removing and Installing Parts 123DC Power Connector P8 (For 350 W PSU only) NOTE: The P8 connector is not used on your computer.MemoryYou can increase

124 Removing and Installing PartsMemory Installation GuidelinesInspiron 530/530a/530c• DIMM connectors must be populated in numerical order beginning

Removing and Installing Parts 125Inspiron 530b/530d• DIMM connectors must be populated in numerical order beginning with connector DIMM_1 and then con

126 Removing and Installing PartsInstalling Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in

Removing and Installing Parts 127Inspiron 530b/530d3Align the notch on the bottom of the module with the crossbar in the connector. NOTICE: To avoid

128 Removing and Installing Parts4Insert the module into the connector until the module snaps into position.If you insert the module correctly, the se

Removing and Installing Parts 1293Grasp the module at the end of the board and lift up.4Replace the PCI Express x16 card. See "Cards" on pag

Finding Information 13• Desktop System Software (DSS)— If you reinstall the operating system for your computer, you should also reinstall the DSS util

130 Removing and Installing PartsInstalling a PCI/PCI Express Card1Follow the procedures in "Before You Begin" on page 105.2Remove the compu

Removing and Installing Parts 1317Prepare the card for installation.See the documentation that came with the card for information on configuring the c

132 Removing and Installing Parts10Place the card in the connector and press down firmly. Ensure that the card is fully seated in the slot.11Replace t

Removing and Installing Parts 13312Fix the card retention bracket by replacing and tightening the screw.13Connect any cables that should be attached t

134 Removing and Installing Parts NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer

Removing and Installing Parts 1356If you are removing the card permanently, install a filler bracket in the empty card-slot opening. NOTE: Installing

136 Removing and Installing PartsBezel CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product

Removing and Installing Parts 1374Rotate and pull the bezel away from the front of the computer to release bezel clamps from bezel insert.5Set aside t

138 Removing and Installing PartsDrivesYour computer supports a combination of these devices: • Up to two serial ATA hard drives• One optional floppy

Removing and Installing Parts 139Recommended Drive Cable Connections• Connect serial ATA hard drives to connectors labeled "SATA0" or "

14 Finding Informationbook.book Page 14 Monday, October 6, 2008 11:28 AM

140 Removing and Installing PartsConnecting and Disconnecting Drive CablesWhen connecting and disconnecting a serial ATA data cable, disconnect the ca

Removing and Installing Parts 141 NOTE: The location of connectors on the system board may vary depending on your computer.See "Inside View of Y

142 Removing and Installing Parts8Replace the computer cover (see "Replacing the Computer Cover" on page 176).9Connect computer and other de

Removing and Installing Parts 1436Replace and tighten the four screws to secure the hard drive.7Connect the power and data cables to the drive.8Connec

144 Removing and Installing Parts3Check the documentation for the drive to verify that it is configured for your computer.4Slide the second hard drive

Removing and Installing Parts 1458Connect the data cable to the system board.9Check all cables to be certain that they are properly connected and firm

146 Removing and Installing Parts NOTE: The location/connectors may vary depending on your system type.For more information, see "System Board C

Removing and Installing Parts 1478If you are not replacing the drive, reinstall the drive panel insert (see "Replacing the CD/DVD Panel Insert&qu

148 Removing and Installing Parts7Tighten the two screws to secure the floppy drive.8Attach the power and data cables to the floppy drive.9Connect the

Removing and Installing Parts 14912Replace the computer cover (see "Replacing the Computer Cover" on page 176). NOTICE: To connect a networ

Setting Up and Using Your Computer 15Setting Up and Using Your ComputerFront View of the Computer Inspiron 530/530a/530c1234131456781211109book.book

150 Removing and Installing PartsAlign the tip of a Phillips screwdriver with the slot on the break-away metal plate and rotate the screwdriver outwar

Removing and Installing Parts 151Media Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in

152 Removing and Installing Parts NOTE: The location/connectors may vary depending on your system type. For more information, see "System Board

Removing and Installing Parts 1539Replace the bezel (see "Replacing the Bezel" on page 137).10Replace the computer cover (see "Replacin

154 Removing and Installing PartsCD/DVD Drive CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located

Removing and Installing Parts 1556Remove the two screws securing the CD/DVD drive.7Slide the CD/DVD drive out through the front of the computer.8If yo

156 Removing and Installing Parts NOTE: The location/connectors may vary depending on your system type. For more information, see "System Board

Removing and Installing Parts 15711Connect your computer and devices to their electrical outlets, and turn them on.See the documentation that came wit

158 Removing and Installing Parts9Connect the data cable to the system board connector on the system board.10Check all cable connections, and fold cab

Removing and Installing Parts 159 NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer

16 Setting Up and Using Your Computer1 Service Tag (located on top of the chassis towards the back)Use the Service Tag to identify your computer when

160 Removing and Installing PartsBatteryReplacing the Battery CAUTION: Before you begin any of the procedures in this section, follow the safety inst

Removing and Installing Parts 1616Insert the new battery into the socket with the side labeled "+" facing up, then snap the battery into pla

162 Removing and Installing PartsReplacing the Power Supply1Follow the procedures in "Before You Begin" on page 105.2Remove the computer cov

Removing and Installing Parts 1636Slide out the power supply and lift it out.7Slide the replacement power supply towards the back of the computer.8Rep

164 Removing and Installing PartsRemoving the I/O Panel NOTE: Note the routing of all cables as you remove them so that you can re-route them correct

Removing and Installing Parts 165Installing the I/O Panel1Place the I/O panel into the slot. NOTICE: Take care not to damage the cable connectors and

166 Removing and Installing PartsRemoving the Processor Fan/Heat Sink Assembly NOTICE: Do not touch the fan blades when you are removing the processo

Removing and Installing Parts 167Installing the Processor Fan/Heat Sink Assembly NOTICE: When reinstalling the fan, ensure that you do not pinch the

168 Removing and Installing PartsProcessor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in

Removing and Installing Parts 1694At the processor, place your finger upon the hook end of the release lever, then push down and out to release it fro

Setting Up and Using Your Computer 17Inspiron 530b/530d12 microphone connector Use the microphone connector to attach a personal computer microphone f

170 Removing and Installing PartsInstalling the Processor NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer.

Removing and Installing Parts 1719Clean the thermal grease from the bottom of the heat sink. NOTICE: Ensure that you apply new thermal grease. New th

172 Removing and Installing PartsChassis Fan CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the P

Removing and Installing Parts 1732Remove the computer cover (see "Removing the Computer Cover" on page 107).3Remove the four screws securing

174 Removing and Installing PartsSystem BoardRemoving the System Board CAUTION: To guard against likelihood of electric shock, laceration by moving f

Removing and Installing Parts 175System Board ScrewsInspiron 530/530a/530cInspiron 530b/530d1 screws (8) 2 system board1 screws (6) 2 system board1212

176 Removing and Installing PartsPlace the system board assembly that you just removed next to the replacement system board to compare and ensure they

Removing and Installing Parts 1776Replace and tighten the two screws that secure the computer cover, using a screwdriver.7Move the computer to the upr

178 Removing and Installing Partsbook.book Page 178 Monday, October 6, 2008 11:28 AM

Appendix 179AppendixSpecificationsInspiron 530/530a/530cProcessorProcessor type Intel® Core™ 2 Quad processorIntel® Core™ 2 Duo processorIntel® Pentiu

18 Setting Up and Using Your Computer1 Service Tag (located on top of the chassis towards the back)Use the Service Tag to identify your computer when

180 AppendixVideoType Intel integrated videoAudioType Realtek ALC888 (7.1 Channel audio)Expansion BusBus type PCI 2.3PCI Express 1.0ASATA 1.0 and 2.0U

Appendix 181DrivesExternally accessible: one 3.5-inch drive bay (FlexBay)two 5.25-inch drive baysInternally accessible two 3.5-inch drive baysAvailabl

182 AppendixInspiron 530b/530dFront panel audio HDA headerone 9-pin connectorProcessorone 775-pin connectorMemory four 240-pin connectorsPower 12Vone

Appendix 183VideoType Intel integrated videoAudioType Realtek ALC662 (5.1- Channel audio)Expansion BusBus type PCI 2.3PCI Express 1.0ASATA 1.0 and 2.0

184 AppendixDrivesExternally accessible: one 5.25-inch drive baysInternally accessible one 3.5-inch drive baysAvailable devices one 3.5-inch Serial AT

Appendix 185Inspiron 530/530a/530b/530c/530dMemory four 240-pin connectorsPower 12Vone 4-pin connectorPowerone 24-pin connectorControls and LightsFron

186 AppendixPowerDC power supply:Wa tt a ge300 W350 W (for computers with Intel® Core™ 2 Quad processor)Maximum heat dissipation162 W188 W (for comput

Appendix 187System SetupOverviewUse system setup as follows: • To change the system configuration information after you add, change, or remove any har

188 AppendixEntering System Setup1Turn on (or restart) your computer.2When the blue DELL™ logo is displayed, you must watch for the F2 prompt to appea

Appendix 189System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not

Setting Up and Using Your Computer 19Back View of the ComputerInspiron 530/530a/530c12 microphone connector Use the microphone connector to attach a p

190 AppendixBoot Device ConfigurationRemovable Device PriorityUsed to set the device priority of removable devices like USB floppy drives. The items d

Appendix 191Boot SequenceThis feature allows you to change the boot sequence for devices.Option Settings•Diskette Drive — The computer attempts to boo

192 AppendixChanging Boot Sequence for the Current BootYou can use this feature, for example, to tell the computer to boot from the CD drive so that y

Appendix 193Clearing Forgotten Passwords CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in t

194 AppendixInspiron 530aInspiron 530b123123book.book Page 194 Monday, October 6, 2008 11:28 AM

Appendix 195Inspiron 530cInspiron 530d4Remove the 2-pin jumper plug from pins 2 and 3 and fix it on pins 1 and 2.123123123123book.book Page 195 Mond

196 Appendix5Wait for approximately five seconds to clear the password. 6Remove the 2-pin jumper plug from pins 1 and 2 and replace it on pins 2 and 3

Appendix 1974Replace the computer cover (see "Replacing the Computer Cover" on page 176). NOTICE: To connect a network cable, first plug th

198 AppendixCleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Pro

Appendix 199Floppy Drive (Optional) NOTICE: Do not attempt to clean drive heads with a swab. You might accidentally misalign the heads, which prevent

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

20 Setting Up and Using Your Computer CAUTION: Ensure that none of the system air vents are blocked. Blocking them can cause serious thermal problems

200 AppendixDell provides limited technical support for the computer and any "Dell-installed" software and peripherals1. Support for third-p

Appendix 201This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1This device may not cause harmf

202 AppendixContacting Dell NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packin

Glossary 203GlossaryTerms in this Glossary are provided for informational purposes only and may or may not describe features included with your partic

204 GlossaryBIOS — basic input/output system — A program (or utility) that serves as an interface between the computer hardware and the operating syst

Glossary 205CD-R — CD recordable — A recordable version of a CD. Data can be recorded only once onto a CD-R. Once recorded, the data cannot be erased

206 Glossarydevice driver — See driver.DIMM — dual in-line memory module — A circuit board with memory chips that connects to a memory module on the s

Glossary 207DVD+RW drive — drive that can read DVDs and most CD media and write to DVD+RW (rewritable DVDs) discs.DVI — digital video interface — A st

208 GlossaryFFahrenheit — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water.FBD — fully-buffered

Glossary 209Hhard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably.heat si

Setting Up and Using Your Computer 21Inspiron 530b/530d1234657book.book Page 21 Monday, October 6, 2008 11:28 AM

210 GlossaryIRQ — interrupt request — An electronic pathway assigned to a specific device so that the device can communicate with the processor. Each

Glossary 211MB — megabyte — A measurement of data storage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When used to refer to hard drive storage,

212 GlossaryNnetwork adapter — A chip that provides network capabilities. A computer may include a network adapter on its system board, or it may cont

Glossary 213PIO — programmed input/output — A method of transferring data between two devices through the processor as part of the data path.pixel — A

214 Glossaryrefresh rate — The frequency, measured in Hz, at which your screen's horizontal lines are recharged (sometimes also referred to as it

Glossary 215Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you

216 GlossarySXGA — super-extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 1024.SXGA+

Glossary 217USB — universal serial bus — A hardware interface for a low-speed device such as a USB-compatible keyboard, mouse, joystick, scanner, set

218 GlossaryWW — watt — The measurement of electrical power. One W is 1 ampere of current flowing at 1 volt.WHr — watt-hour — A unit of measure common

Index 219IndexAaudio. See soundBbatteryproblems, 63replacing, 160beep codes, 86BIOS, 187boot sequence, 191changing, 192option settings, 191bootingto a

22 Setting Up and Using Your ComputerBack Panel ConnectorsInspiron 530/530a/530c1 power connector Insert the power cable.2 voltage selector switchFor

220 IndexDDellcontacting, 202support policy, 199support site, 12Dell Diagnostics, 90diagnosticsbeep codes, 86Dell, 90documentationEnd User License Agr

Index 221Hhard driveinstalling, 142installing second, 143problems, 66removing, 140hardwarebeep codes, 86conflicts, 97Dell Diagnostics, 90Help and Supp

222 IndexNnetworkproblems, 76setting up, 58Ooperating systemreinstalling Windows Vista, 98reinstalling Windows XP, 98Ppasswordclearing, 193jumper, 193

Index 223monitor is hard to read, 84mouse, 75network, 76power, 77power light conditions, 77printer, 78program crashes, 70program stops responding, 70p

224 Indexmemory, 179, 182physical, 186power, 186processor, 179, 182video, 180, 183standby mode, 40, 44Starting the Dell Diagnostics From the Drivers a

Index 225Windows XPDevice Driver Rollback, 95Files and Settings Transfer Wizard, 60Help and Support, 13reinstalling, 98System Restore, 98wizardsFiles

226 Indexbook.book Page 226 Monday, October 6, 2008 11:28 AM

Setting Up and Using Your Computer 231 network activity lightFlashes a yellow light when the computer is transmitting or receiving network data. A hig

24 Setting Up and Using Your Computer6 front L/R line-out connectorUse the green line-out connector (available on computers with integrated sound) to

Setting Up and Using Your Computer 25Inspiron 530b/530d1 network activity lightFlashes a yellow light when the computer is transmitting or receiving n

26 Setting Up and Using Your Computer4 line-in connector / surround outUse the blue line-in connector to attach a record/playback device such as a cas

Setting Up and Using Your Computer 27Installing Your Computer in an EnclosureInstalling your computer in an enclosure can restrict the airflow and imp

28 Setting Up and Using Your Computer• Do not install your computer in an enclosure that does not allow airflow. Restricting the airflow impacts your

Setting Up and Using Your Computer 29Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer.Se

Contents 3ContentsFinding Information . . . . . . . . . . . . . . . . . . . 111 Setting Up and Using Your Computer . . . 15Front View of the Comp

30 Setting Up and Using Your Computer3Turn on the printer and then turn on the computer. 4Depending on your computer’s operating system, a printer wiz

Setting Up and Using Your Computer 31Playing CDs and DVDs NOTICE: Do not press down on the CD or DVD tray when you open or close it. Keep the tray cl

32 Setting Up and Using Your ComputerA DVD player includes the following basic buttons:For more information on playing CDs or DVDs, click Help on the

Setting Up and Using Your Computer 33Configuring the Audio Connectors for 5.1-Channel NOTE: The following is applicable only for Inspiron 530b/530d.W

34 Setting Up and Using Your ComputerCopying CDs and DVDs NOTE: Ensure that you observe all copyright laws when creating CDs or DVDs.This section app

Setting Up and Using Your Computer 35Using Blank CDs and DVDsCD-RW drives can write to CD recording media only (including high-speed CD-RW) while DVD-

36 Setting Up and Using Your ComputerHelpful Tips• Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Son

Setting Up and Using Your Computer 37For information on installing a Media Card Reader, see "Installing a Media Card Reader" on page 152.To

38 Setting Up and Using Your ComputerConnecting Two Monitors CAUTION: Before you begin any of the procedures in this section, follow the safety instr

Setting Up and Using Your Computer 39Connecting One Monitor With a VGA Connector and One Monitor With a DVI Connector1Follow the procedures in "B

4 ContentsCopying CDs and DVDs. . . . . . . . . . . . . . . . . . 34How to Copy a CD or DVD. . . . . . . . . . . . . . 34Using Blank CDs and DVDs.

40 Setting Up and Using Your Computer3Connect the other end of the S-video cable to the S-video input connector on your TV.4Connect the VGA or DVI mon

Setting Up and Using Your Computer 41 NOTICE: The graphics card in your computer is installed in the PCI Express x16 slot. When there is a card in th

42 Setting Up and Using Your ComputerPower Options PropertiesDefine your standby mode settings, hibernate mode settings, and other power settings in t

Setting Up and Using Your Computer 43Advanced TabThe Advanced tab allows you to:• Place the power options icon in the Windows taskbar for quick acce

44 Setting Up and Using Your ComputerDell has added a fourth, Dell-Recommended mode that sets power management to the most typical settings for the ma

Setting Up and Using Your Computer 45To activate hibernate mode immediately (if available):1Click Start and click the arrow (pointing to the right) b

46 Setting Up and Using Your ComputerClick Change Plan Settings just below any of the power plans to change settings such as:• Require a password on w

Setting Up and Using Your Computer 47About RAID Configurations NOTE: RAID is not supported on Inspiron 530b/530d.This section provides an overview of

48 Setting Up and Using Your ComputerIf a drive failure occurs, subsequent read and write operations are directed to the surviving drive. A replacemen

Setting Up and Using Your Computer 49Setting Your Computer to RAID-Enabled Mode1Enter the system setup (see "Entering System Setup" on page

Contents 5Transferring Information to a New Computer . . . . . . 54Microsoft® Windows® XP . . . . . . . . . . . . . 54Setting Up a Home and Office

50 Setting Up and Using Your Computer8Press <Enter> to create the volume.9Press <y> to confirm that you want to create the RAID volume.10C

Setting Up and Using Your Computer 51Creating a RAID 1 Volume NOTE: When you perform this operation, all data on the RAID drives will be lost.1Set yo

52 Setting Up and Using Your ComputerDeleting a RAID Volume NOTE: While this procedure deletes the RAID 1 volume, it also splits the RAID 1 volume in

Setting Up and Using Your Computer 538On the Select Member Hard Drive screen, double-click the hard drive to select the member drive that you want to

54 Setting Up and Using Your ComputerRebuilding a Degraded RAID 1 VolumeIf your computer does not have a spare hard drive, and the computer has report

Setting Up and Using Your Computer 55For instructions on setting up a direct cable connection between two computers, see Microsoft Knowledge Base Arti

56 Setting Up and Using Your ComputerTo transfer data to the new computer:1On the Now go to your old computer screen on the new computer, click Next.2

Setting Up and Using Your Computer 573In the Open field on the Run window, browse to the path for fastwiz (on the appropriate removable media) and cli

58 Setting Up and Using Your ComputerWindows Vista®The Windows Vista® operating system provides the Windows Easy Transfer wizard to move data from a s

Setting Up and Using Your Computer 59Setting Up a Network in the Microsoft® Windows® XP Operating System1Click Start→ All Programs→ Accessories→ Commu

6 ContentsA solid blue screen appears . . . . . . . . . . . . 71Other software problems. . . . . . . . . . . . . . 72Media Card Reader Problems.

60 Setting Up and Using Your ComputerConnecting to the Internet NOTE: ISPs and ISP offerings vary by country.To connect to the Internet, you need a m

Setting Up and Using Your Computer 61 NOTE: If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems&quo

62 Setting Up and Using Your Computer4Click either Broadband (PPPoE) or Dial-up, depending on how you want to connect:• Choose Broadband if you will u

Solving Problems 63Solving Problems CAUTION: Some of the parts described in this chapter may be replaceable by a certified service technician only an

64 Solving ProblemsDrive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Info

Solving Problems 65CD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise, which does not indicate a defe

66 Solving ProblemsHard drive problemsE-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow th

Solving Problems 67CHECK THE TELEPHONE LINE CONNECTION —CHECK THE TELEPHONE JACK —CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK —USE A DIF

68 Solving ProblemsError Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Info

Solving Problems 69Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product I

Contents 7Starting the Dell Diagnostics From the Drivers and Utilities Media. . . . . . . . . . . . . 91Dell Diagnostics Main Menu. . . . . . . . .

70 Solving ProblemsLockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in t

Solving Problems 71A program is designed for an earlier Microsoft® Windows® operating systemA solid blue screen appearsRUN THE PROGRAM COMPATIBILITY W

72 Solving ProblemsOther software problemsCHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION —• En

Solving Problems 73Media Card Reader ProblemsNO DRIVE LETTER IS ASSIGNED —When Windows Vista detects the Media Card Reader, the device is automatical

74 Solving ProblemsMemory Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Inf

Solving Problems 75Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Info

76 Solving ProblemsNetwork Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product In

Solving Problems 77Power Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Info

78 Solving ProblemsPrinter Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product In

Solving Problems 79VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS —Windows XP:1Click Start→ Control Panel→ Printers and Other Hardware→ View install

8 ContentsPower Supply DC Connector Pin Assignments . . . . 120Memory. . . . . . . . . . . . . . . . . . . . . . . . . 123Memory Installation Guid

80 Solving ProblemsScanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product In

Solving Problems 81Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the

82 Solving ProblemsNo sound from headphonesVideo and Monitor Problems CAUTION: Before you begin any of the procedures in this section, follow the saf

Solving Problems 83If the screen is blankCHECK THE MONITOR CABLE CONNECTION —• Ensure that the graphics cable is connected as shown on the setup diag

84 Solving ProblemsIf the screen is difficult to readCHECK THE MONITOR SETTINGS — See the monitor documentation for instructions on adjusting the cont

Troubleshooting Tools 85Troubleshooting ToolsPower Lights CAUTION: Before you begin any of the procedures in this section, follow the safety instruct

86 Troubleshooting Tools• If the power light is blinking amber, the computer is receiving electrical power, a device might be malfunctioning or incorr

Troubleshooting Tools 87Code(repetitive short beeps)Description Suggested Remedy1 BIOS checksum failure. Possible motherboard failure.Contact Dell.2 N

88 Troubleshooting ToolsSystem Messages NOTE: If the message you received is not listed in the table, see the documentation for either the operating

Troubleshooting Tools 89NO BOOT DEVICE AVAILABLE — No bootable partition on HDD or Not a bootable floppy in floppy driver, or HDD/Floppy cable loose,

Contents 9Processor Fan . . . . . . . . . . . . . . . . . . . . . . 165Removing the Processor Fan/Heat Sink Assembly . . . . . . . . . . . . . . . .

90 Troubleshooting ToolsDell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Produ

Troubleshooting Tools 913When the DELL™ logo appears, press <F12> immediately. Select Boot to Utility Partition from the boot menu and press <

92 Troubleshooting ToolsDell Diagnostics Main Menu1After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option

Troubleshooting Tools 934If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for

94 Troubleshooting ToolsDriversWhat is a Driver?A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices requir

Troubleshooting Tools 95Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media

96 Troubleshooting ToolsUsing the Drivers and Utilities mediaIf using Device Driver Rollback or System Restore ("Restoring Your Operating System&

Troubleshooting Tools 97Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in the previous section, do th

98 Troubleshooting ToolsWindows Vista:1Click the Windows Vista Start button , and click Help and Support.2Ty p e hardware troubleshooter in the searc

Troubleshooting Tools 99Starting System RestoreWindows XP: NOTICE: Before you restore the computer to an earlier operating state, save and close any