Dell Precision 620 User Manual Page 94
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- Table of contents
- TROUBLESHOOTING
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To change the resolution, check the documentation that came with your monitor to determine the resolutions and refresh rates
supported by the monitor. Then check the documentation that came with your AGP or PCI video card for instructions on changing the
resolution.
l The System Setup program for quickly viewing and changing the system configuration information.
l Enhanced security features available through the System Setup program (a setup password, a system password, a system password lock
option, a write-protect option for diskette drives, and automatic display of the system's service tag number). In addition, a customer-definable
asset tag number can be assigned via a software support utility and viewed on the System Setup screens. An integrated chassis intrusion
detector is also available.
l RAID card drivers for the Microsoft Windows NT 4.0 and Windows 2000 operating systems (with optional RAID card).
l Dell Diagnostics for evaluating the computer's components and devices.
l Network device drivers for several network operating systems. These drivers are described in "Using the Network Interface Controller."
l Desktop Management Interface (DMI) support for managing the computer system. DMI defines the software, interfaces, and data files that
enable the system to determine and report information about system components. DMI supports both Windows NT and Windows 2000.
DMI is optional and can be downloaded from http://support.dell.com/. To learn more about DMI, click the Start button, point to
Programs, point to Dell DMI, and click DMI Help.
l TheoptionalDellOpenManage™ITAssistantprogram,whichisaDMI,SimpleNetworkManagementProtocol(SNMP),andCommon
Information Model (CIM) browser that allows the network administrator to view the computer's current hardware configuration, status, and
operating system version. Dell OpenManage IT Assistant provides information you may need if you call Dell for technical assistance or if you
install hardware or software in the system. For more information, see the Dell OpenManage IT Assistant User's Guide at
http://support.dell.com.
l In addition to providing the client features described in the preceding paragraph, Dell OpenManage IT Assistant enables network
administrators to view, manage, and inventory remote systems in a network.
l Advanced Configuration and Power Interface (ACPI) for operating systems that support ACPI functionality.
l Sound drivers.
l SCSI drivers.
Important Note to Microsoft Windows NT 4.0 Users
Your system was configured by Dell to optimize the features of your computer and of the Microsoft Windows NT 4.0 operating system. If you need
to reinstall this operating system, you must install several supplemental items to return the system to its full functionality. See the appropriate
subsection that follows for your operating system.
Reinstalling Windows NT 4.0
To reinstall the Windows NT 4.0 operating system, you must have the following items:
l The Dell Precision ResourceCD
l Windows NT 4.0 CD from Dell
l Windows NT 4.0 SCSI controller driver diskettes
l Windows NT 4.0 Service Pack 4 or later CD
NOTE: Some video cards support the Windows NT 4.0 operating system only. Refer to the documentation that came with
your video card for more information.
NOTE: The Dell Precision ResourceCD is bootable, and contains a special utility that aids in the reinstallation of Windows NT 4.0 (see
"Boot Sequence" for instructions to change the boot sequence for your system, or see the Dell ResourceCD User's Guide).
NOTICE: The integrated SCSI controller and RAID solution are not part of the Windows NT 4.0 operating system. Therefore, when
you manually reinstall Windows NT 4.0, you must exit the installation process by pressing <F6> when the system displays the
following message:
Setup is inspecting your hardware configuration.
You must then install the SCSI controller drivers as described in "Using the Integrated SCSI Controllers," and then proceed with
installing the other supplemental items. If you do not interrupt the installation procedure, the system does not identify the AIC-7899
SCSI controller and locks up.
- Notes, Notices, and Cautions 1
- Adjusting Volume 3
- Using Audio Utilities 4
- Installing Audio Drivers 4
- Backing Up Your Files 5
- Basic Checks 5
- Look and Listen 6
- System Setup 7
- Expansion Cards 9
- Adding Memory 11
- Microprocessor Upgrades 14
- SuprFreq Utility Program 16
- Replacing the System Battery 19
- International Dialing Codes 21
- Americas Contact Numbers 22
- Europe Contact Numbers 23
- Features 30
- Before You Start Testing 30
- Advanced Testing 31
- Connecting Drives 35
- Installing SCSI Devices 42
- Troubleshooting the Monitor 45
- Troubleshooting the Keyboard 45
- Troubleshooting the Mouse 45
- Troubleshooting I/O Ports 46
- Help Overview 48
- Contacting Dell 48
- System Board Labels 68
- I/O Ports and Connectors 69
- Interrupt Assignments 74
- Memory Allocations 75
- Technical Assistance 77
- Help Tools 77
- Problems With Your Order 78
- Product Information 78
- Before You Call 79
- Before You Begin 80
- Removing the Computer Cover 80
- Replacing the Computer Cover 81
- Inside Your Computer 83
- Troubleshooting the Battery 88
- Troubleshooting Drives 90
- System Features 92
- Front Panel 95
- Back Panel 96
- Getting Help 97
- System Messages 98
- System Beep Codes 102
- Warning Messages 103
- Diagnostics Messages 103
- Diagnostic LEDs 103
- SNMP Platform Event Traps 105
- User's Guide 106
- Configuring the NIC 107
- Reinstalling the NIC Driver 107
- Installing SCSI Drivers 110
- AC Power Recovery 111
- Asset Tag 111
- Auto Power On 111
- Boot Sequence 111
- CPU Information 112
- Integrated Devices 113
- Keyboard NumLock 114
- PCI IRQ Assignment 114
- Primary Video Controller 115
- System Time 118
- ZIP Floppy Support 118
- Overview 119
- Error Messages 119
- Input Errors 119
- Program Conflicts 120
- Memory Address Conflicts 120
- Microprocessor 121
- System Information 121
- Expansion Bus 121
- Ports and Connectors 122
- Graphics and Video 122
- Back to Contents Page 125
- Using System Setup 125
- System Setup Options 125
- Entering System Setup 126
- System Setup Screen 126
- System Setup Navigation Keys 127
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