Dell XPS 410 (Mid 2007) User Manual

www.dell.com | support.dell.comDell™ XPS™ 410Owner’s ManualFlexBays (2) for optionalfloppy drive or optional Media Card Readerhard drive activity ligh

10 Finding Information• How to set up my computer Setup Diagram• Service Tag and Express Service Code • Microsoft® Windows® Product Key LabelService T

100 Removing and Installing PartsDrive Panels CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in th

Removing and Installing Parts 1013Grasping the lever on the sliding plate, pull the sliding plate to the right and hold in place. NOTE: The sliding p

102 Removing and Installing PartsReplacing the Drive-Panel Insert1Slide the tab on the left side of the drive-panel insert under the center drive pane

Removing and Installing Parts 103Replacing the Drive Panel1Follow the procedures in "Before You Begin" on page 77.2Align the drive panel tab

104 Removing and Installing PartsGeneral Installation GuidelinesConnect the hard drives to the connectors labeled "SATA0" and "SATA1&qu

Removing and Installing Parts 105Removing a Hard Drive1Follow the procedures in "Before You Begin" on page 77.2Remove the computer cover (se

106 Removing and Installing Parts5Replace the computer cover (see "Replacing the Computer Cover" on page 121).6If removing this drive change

Removing and Installing Parts 1079Check all connectors to be certain that they are properly cabled and firmly seated.10Replace the computer cover (see

108 Removing and Installing Parts3Remove the computer cover (see "Removing the Computer Cover" on page 78).4Press in on the tabs on each sid

Removing and Installing Parts 1099Replace the computer cover ("Replacing the Computer Cover" on page 121). NOTICE: To connect a network cab

Finding Information 11• Solutions — Troubleshooting hints and tips, articles from technicians, online courses, and frequently asked questions• Communi

110 Removing and Installing Parts6Pull the sliding plate to the right and hold in place.7Slide the floppy drive out of the floppy drive bay.1 power ca

Removing and Installing Parts 1118If you are not replacing the drive, reinstall the drive panel insert (see "Replacing the Drive-Panel Insert&quo

112 Removing and Installing Parts12When you restart your computer, enter system setup (see "System Setup" on page 127). Then, go the the &qu

Removing and Installing Parts 1131 Media Card Reader (not present on all computers)2 USB cable21

114 Removing and Installing Parts5Disconnect the USB cable on the back of the Media Card Reader. Disconnect the other end of the cable from the USB co

Removing and Installing Parts 115Installing a Media Card Reader CAUTION: Before you perform any of the procedures in this section, follow the safety

116 Removing and Installing Parts9Connect the USB cable to the back of the Media Card Reader and to the USB connector on the system board (see "S

Removing and Installing Parts 117Removing a CD/DVD Drive1Follow the procedures in "Before You Begin" on page 77.2Remove the computer cover (

118 Removing and Installing Parts5Slide the drive release mechanism to the right to release the shoulder screw and slide the drive out to remove it fr

Removing and Installing Parts 1195Remove three shoulder screws from the inside of the drive-panel insert and attach the screws to the new drive.6Slide

12 Finding Information• How to reinstall my operating systemOperating System CDNOTE: The Operating System CD may be optional and may not ship with you

120 Removing and Installing Parts8Check all cable connections, and fold cables out of the way to provide airflow for the fan and cooling vents.9Replac

Removing and Installing Parts 121 NOTICE: If you pry the battery out of its socket with a blunt object, be careful not to touch the system board with

122 Removing and Installing Parts3Lower the cover into place:aPivot the cover down.bPress down on the right side of the cover until it closes.cPress d

Appendix 123AppendixSpecificationsProcessorProcessor type Intel® Pentium® 4 Intel® Pentium® D Intel® Core™ 2 DuoLevel 2 (L2) Cache at least 2 MB on In

124 AppendixAudioType Sigmatel 9227 audio codecInternal 7.1 channel or PCI option cardsExpansion BusBus type PCI 32-bit (PCI Specification 2.2)PCI Exp

Appendix 125DrivesExternally accessible: two 3.5-inch drive bays (FlexBay)two 5.25-inch drive baysAvailable devices serial ATA hard drives, serial ATA

126 AppendixControls and LightsPower control push buttonPower light green light — Blinking green in sleep state; solid green for power-on state.amber

Appendix 127System SetupOverviewUse system setup as follows: • To change the system configuration information after you add, change, or remove any har

128 Appendix3Once the F2 prompt appears, press <F2> immediately. NOTE: The F2 prompt indicates that the keyboard has initialized. If you press

Appendix 129System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not

Setting Up and Using Your Computer 13Setting Up and Using Your ComputerFront View of the Computer239481075611112

130 AppendixIntegrated Audio Enables or disables the onboard audio controller.USB Controller Set to On (default) so that USB devices will be detected

Appendix 131SecurityAdmin Password This option provides restricted access to the computer's system setup program in the same way that access to t

132 AppendixBoot SequenceThis feature allows you to set the order in which the BIOS will search devices when trying to find an operating system. NOTI

Appendix 133•Onboard or USB CD-ROM Drive — The computer attempts to boot from the CD drive. If no CD is in the drive, or if the CD has no operating sy

134 AppendixClearing Forgotten Passwords CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Pro

Appendix 135Clearing CMOS Settings CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product I

136 AppendixDefinition of "Dell-Installed" Software and PeripheralsDell-installed software includes the operating system and some of the sof

Appendix 137The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: • Product

138 AppendixCountry (City)International Access Code Country CodeCity CodeDepartment Name or Service Area,Website and E-Mail AddressArea Codes,Local Nu

Appendix 139AustriaInternational Access Code: 900Website: support.euro.dell.comE-mail: [email protected]/Small Business Sales08

14 Setting Up and Using Your Computer 1 cover release latch Use this latch to remove the cover (see "Removing the Computer Cover" on page 78

140 AppendixBrazilInternational Access Code: 00Country Code: 55City Code: 51Website: www.dell.com/brE-mail: [email protected] Care and T

Appendix 141Chile (Santiago)Country Code: 56City Code: 2Website: www.dell.com/clE-mail: [email protected] and Customer Supporttoll-free: 12

142 AppendixColombia Website: www.dell.com/clE-mail: [email protected] Supporttoll-free: 1-800-915-5704Costa Rica Website: www.dell.com

Appendix 143Ecuador Website: www.dell.com/ecE-mail: [email protected] Support (calling from Quito)toll-free: 999-119-877-655-3355General

144 AppendixFrance (Paris) (Montpellier)International Access Code: 00Country Code: 33City Codes: (1) (4)Website: support.euro.dell.comHome and Small B

Appendix 145GreeceInternational Access Code: 00Country Code: 30Website: support.euro.dell.comTechnical Support 00800-44 14 95 18Gold Service Technical

146 AppendixIndia E-mail: [email protected][email protected][email protected] Support1600338045and 160

Appendix 147Italy (Milan)International Access Code: 00Country Code: 39City Code: 02Website: support.euro.dell.comHome and Small BusinessTechnical Supp

148 AppendixJapan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Website: support.jp.dell.comTechnical Support (servers)toll-fre

Appendix 149Latin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin, Texas, U.S.A.)512 728-3619Fax (Techn

Setting Up and Using Your Computer 15Back View of the Computer1 power connector Insert the power cable.2 back I/O connectors Plug USB, network, S/PDIF

150 AppendixMexicoInternational Access Code: 00Country Code: 52E-mail: [email protected] Support (TelMex)toll-free: 1-866-563-4425Sales

Appendix 151Norway (Lysaker)International Access Code: 00Country Code: 47Website: support.euro.dell.comTechnical Support for XPS815 35 043Technical Su

152 AppendixSt. Lucia Website: www.dell.com/lcE-mail: [email protected] Supporttoll-free: 1-866-464-4352St. Vincent and the Grenadines

Appendix 153South Africa (Johannesburg)International Access Code:09/091Country Code: 27City Code: 11Website: support.euro.dell.comE-mail: dell_za_supp

154 AppendixSwitzerland (Geneva)International Access Code: 00Country Code: 41City Code: 22Website: support.euro.dell.comE-mail: Tech_support_central_E

Appendix 155Turks and Caicos Islands Website: www.dell.com/tcE-mail: [email protected] Supporttoll-free: 1-877-441-4735U.K. (Bracknell)In

156 AppendixU.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Servicetoll-free: 1-800-433-9014AutoTech (portab

Appendix 157U.S. Virgin Islands E-mail: [email protected] Supporttoll-free: 1-877-702-4360Venezuela Website: www.dell.com/veE-mail: la-

158 Appendix

Glossary 159GlossaryTerms in this Glossary are provided for informational purposes only and may or may not describe features included with your partic

16 Setting Up and Using Your ComputerBack Panel Connectors1 link integrity light• Green — A good connection exists between a 10-Mbps network and the c

160 Glossarybyte — The basic data unit used by your computer. A byte is usually equal to 8 bits.CC — Celsius — A temperature measurement scale where 0

Glossary 161docking device — See APR.DMTF — Distributed Management Task Force — A consortium of hardware and software companies who develop management

162 Glossaryextended PC Card — A PC Card that extends beyond the edge of the PC Card slot when installed.FFahrenheit — A temperature measurement scale

Glossary 163IIC — integrated circuit — A semiconductor wafer, or chip, on which thousands or millions of tiny electronic components are fabricated for

164 GlossaryMB/sec — megabytes per second — One million bytes per second. This measurement is typically used for data transfer ratings.media bay — A b

Glossary 165PC Card — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of PC Cards.PCI — peripheral

166 GlossaryRPM — revolutions per minute — The number of rotations that occur per minute. Hard drive speed is often measured in rpm.RTC — real time cl

Glossary 167S-video TV-out — A connector used to attach a TV or digital audio device to the computer.SXGA — super-extended graphics array — A video st

168 Glossaryvideo mode — A mode that describes how text and graphics are displayed on a monitor. Graphics-based software, such as Windows operating sy

Index 169IndexAaudio. See soundBbatteryproblems, 61replacing, 120BIOS, 127boot sequenceabout, 132changing, 133option settings, 132bootingto a USB devi

Setting Up and Using Your Computer 17Connecting Monitors CAUTION: Before you perform any of the procedures in this section, follow the safety instruc

170 Index170 IndexEnd User License Agreement, 9ergonomics information, 9error messagesdiagnostic lights, 49troubleshooting, 65FFiles and Settings Tran

Index 171PCI cardsremoving, 90PCI Express cardsinstalling, 92removing, 97phone numbers, 137playing CDs, 26playing DVDs, 26powerconserving, 32hibernate

172 Index172 Indexstandby mode, 32supportcontacting Dell, 137support website, 11system board, 81System Restore, 56system setupabout, 127entering, 127o

18 Setting Up and Using Your ComputerIf you purchased a graphics card that supports dual monitors, follow these instructions to connect and enable you

Setting Up and Using Your Computer 19Connecting a Television (TV) NOTE: See the documentation that came with your TV to ensure that you properly conf

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

20 Setting Up and Using Your ComputerSetting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer.Se

Setting Up and Using Your Computer 21Connecting to the Internet NOTE: ISPs and ISP offerings vary by country.To connect to the Internet, you need a m

22 Setting Up and Using Your ComputerIf you do not have an MSN Explorer or AOL icon on your desktop, or if you want to set up an Internet connection w

Setting Up and Using Your Computer 23Network Setup WizardThe Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you thro

24 Setting Up and Using Your ComputerYou can transfer the data to the new computer over a network, with an add in PS2/serial adapter (optional), or yo

Setting Up and Using Your Computer 257On the What do you want to transfer? screen, select the items you want to transfer, then click Next.After the in

26 Setting Up and Using Your Computer7On the What do you want to transfer? screen, select the items you want to transfer, then click Next.After the in

Setting Up and Using Your Computer 273Press the eject button or gently push on the tray to close it.To format CDs for storing data, to create music CD

28 Setting Up and Using Your ComputerFor more information on playing CDs or DVDs, click Help on the CD or DVD player (if available).Adjusting the Volu

Setting Up and Using Your Computer 29The following instructions explain how to make an exact copy of a CD or DVD using Roxio Creator Plus - Dell Editi

Contents 3ContentsFinding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Setting Up and Using Your Computer . . . .

30 Setting Up and Using Your ComputerCD-Writable DrivesDVD-Writable DrivesHelpful Tips• Use Microsoft® Windows® Explorer to drag and drop files to a C

Setting Up and Using Your Computer 31Using a Media Card Reader (Optional)Use the Media Card Reader to transfer data directly to your computer.The Medi

32 Setting Up and Using Your ComputerTo use the Media Card Reader:1Check the media or card to determine the proper orientation for insertion.2Slide th

Setting Up and Using Your Computer 33To immediately activate standby mode without a period of inactivity, click the Start button, click Turn Off Compu

34 Setting Up and Using Your Computer•Minimal Power Management — If you want your computer to run with minimal power conservation.•Max Battery — If yo

Setting Up and Using Your Computer 35 NOTICE: Do not wipe the display screen with any soap or alcohol solution. Doing so may damage the antiglare coa

36 Setting Up and Using Your Computer

Optimizing Performance 37Optimizing PerformanceHyper-ThreadingHyper-Threading is an Intel® technology that can enhance overall computer performance by

38 Optimizing PerformanceRAID Level 0 Configuration NOTICE: Because RAID level 0 configurations provide no data redundancy, a failure of one drive re

Optimizing Performance 39If a drive failure occurs, subsequent read and write operations are directed to the surviving drive. A replacement drive can

4 ContentsCopying CDs and DVDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28How to Copy a CD or DVD. . . . . . . . . . . . . . . . .

40 Optimizing Performance4Press the left- and right-arrow keys to highlight RAID On, press <Enter>, and then press <Esc>. NOTE: For more

Optimizing Performance 41Creating a RAID Level 1 Configuration1Set your computer to RAID-enabled mode (see "Setting Your Computer to RAID-Enabled

42 Optimizing PerformanceUsing the Intel® Application AcceleratorIf you already have one hard drive with the operating system installed on it, and you

Optimizing Performance 43Creating a RAID Level 1 Configuration NOTICE: The following procedure will result in the loss of all data on the hard drives

44 Optimizing PerformanceMigrating to a RAID Level 0 Configuration1Set your computer to RAID-enabled mode (see "Setting Your Computer to RAID-Ena

Optimizing Performance 455Enter a RAID volume name or accept the default name.6From the drop-down box, select RAID 1 as the RAID level.7On the Select

46 Optimizing PerformanceDell DataSafe (Optional)Dell DataSafe is a solution to help you protect your data against unfortunate events such as data los

Optimizing Performance 47Enabling the QRT Feature in System SetupThe QRT drivers must be installed before the Quick Resume feature becomes active. The

48 Optimizing Performance

Troubleshooting Tools 49Troubleshooting ToolsDiagnostic Lights CAUTION: Before you perform any of the procedures in this section, follow the safety i

Contents 53 Troubleshooting Tools . . . . . . . . . . . . . . . . . . . . . . . . . . 49Diagnostic Lights. . . . . . . . . . . . . . . . . . . . . .

50 Troubleshooting ToolsMemory modules are detected, but a memory failure has occurred.• If two or more memory modules are installed, remove the modul

Troubleshooting Tools 51No memory modules are detected.• If two or more memory modules are installed, remove the modules (see "Removing Memory&qu

52 Troubleshooting ToolsDell Diagnostics CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Pro

Troubleshooting Tools 53Dell Diagnostics Main Menu1After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option

54 Troubleshooting ToolsDriversWhat Is a Driver?A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices requir

Troubleshooting Tools 55Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides approved drivers for Dell computers. If yo

56 Troubleshooting ToolsResolving Software and Hardware IncompatibilitiesIf a device is not detected during the operating system setup or is detected

Troubleshooting Tools 57Creating a Restore Point1Click Start, then click Help and Support.2Click the task for System Restore.3Follow the instructions

58 Troubleshooting Tools3Click the System Restore tab.4Ensure that Turn off System Restore is unchecked.Using Dell PC Restore by Symantec NOTICE: Usi

Troubleshooting Tools 59Removing Dell PC Restore NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from

6 ContentsMouse Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Network Problems. . . . . . . . . . . . . . . . . . . .

60 Troubleshooting Tools

Solving Problems 61Solving ProblemsTroubleshooting TipsFollow these tips when you troubleshoot your computer:• If you added or removed a part before t

62 Solving ProblemsDrive Problems CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product In

Solving Problems 63Problems writing to a CD/DVD-RW driveHard drive problemsE-Mail, Modem, and Internet Problems CAUTION: Before you perform any of th

64 Solving ProblemsCHECK THE TELEPHONE LINE CONNECTION —CHECK THE TELEPHONE JACK —CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK —USE A DIFFER

Solving Problems 65Error MessagesIf the error message is not listed, see the documentation for the operating system or the program that was running wh

66 Solving ProblemsMedia Card Reader ProblemsKeyboard Problems CAUTION: Before you perform any of the procedures in this section, follow the safety i

Solving Problems 67Lockups and Software Problems CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in

68 Solving ProblemsA program is designed for an earlier Windows operating systemA solid blue screen appearsOther software problemsRUN THE PROGRAM COMP

Solving Problems 69Memory Problems CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product

Contents 7Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103General Installation Guidelines. . . . . . . . . . .

70 Solving ProblemsNetwork Problems CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product

Solving Problems 71Power Problems CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product I

72 Solving ProblemsPrinter Problems CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Product

Solving Problems 73Sound and Speaker Problems CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in th

74 Solving ProblemsNo sound from headphonesVideo and Monitor Problems CAUTION: Before you perform any of the procedures in this section, follow the s

Solving Problems 75The screen is difficult to readCHECK THE MONITOR POWER LIGHT —• If the power light is off, firmly press the button to ensure that t

76 Solving Problems

Removing and Installing Parts 77Removing and Installing PartsBefore You BeginThis chapter provides procedures for removing and installing the componen

78 Removing and Installing PartsBefore Working Inside Your ComputerUse the following safety guidelines to help protect your computer from potential da

Removing and Installing Parts 79 NOTICE: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface, such

8 ContentsFCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136FCC Class B. . . . . . . . . . . . . . . . . . . . . .

80 Removing and Installing PartsInside View of Your Computer CAUTION: Before you perform any of the procedures in this section, follow the safety ins

Removing and Installing Parts 81System Board Components1519 2026144911108713121516318171 memory module connectors (1, 2, 3, 4)2 battery socket (BATTER

82 Removing and Installing PartsMemoryYou can increase your computer memory by installing memory modules on the system board. For information on the t

Removing and Installing Parts 83 NOTE: Memory purchased from Dell is covered under your computer warranty. NOTICE: If you remove your original memory

84 Removing and Installing Parts4Press out the securing clip at each end of the memory module connector.5Align the notch on the bottom of the module w

Removing and Installing Parts 85 NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you apply equa

86 Removing and Installing PartsCards CAUTION: Before you perform any of the procedures in this section, follow the safety instructions in the Produc

Removing and Installing Parts 871 release tabs (2) 2 filler bracket 3 alignment guide4 alignment bar 5 card retention door51234

88 Removing and Installing Parts3Push the two release tabs on the card retention door from the inside to pivot the door open. Because the door is hing

Removing and Installing Parts 899Before you close the card retention door, ensure that:• The tops of all cards and filler brackets are flush with the

Finding Information 9Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may

90 Removing and Installing Parts10Close the card retention door by snapping it into place to secure the card(s). NOTICE: Do not route card cables ove

Removing and Installing Parts 914Replace the computer cover, reconnect the computer and devices to electrical outlets, and then turn them on.5Remove t

92 Removing and Installing PartsInstalling a PCI Express Card1Follow the procedures in "Before You Begin" on page 77.2If present on your com

Removing and Installing Parts 935If you are installing a new card, remove the filler bracket to create a card-slot opening. Then continue with step 7.

94 Removing and Installing Parts7Pull the securing tab, grasp the card by its top corners, and then ease it out of its connector.8Prepare the card for

Removing and Installing Parts 9511Ensure that:• The tops of all cards and filler brackets are flush with the alignment bar.• The notch in the top of t

96 Removing and Installing Parts NOTICE: Do not route card cables over or behind the cards. Cables routed over the cards can prevent the computer cov

Removing and Installing Parts 97Removing a PCI Express Card1Follow the procedures in "Before You Begin" on page 77.2Remove the computer cove

98 Removing and Installing Parts4Push the two release tabs on the card retention door toward each other and pivot the door open. Because the door is h

Removing and Installing Parts 99 NOTICE: Ensure that you release the securing tab to unseat the card. If the card is not removed correctly, the syste