Dell XPS 710 User Manual Page 93
- Page / 105
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Scanner Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your printer, contact the printer's manufacturer.
Check the printer documentation — See the printer documentation for setup and troubleshooting information.
Ensure that the printer is turned on
Check the printer cable connections —
l See the printer documentation for cable connection information.
l Ensure that the printer cables are securely connected to the printer and the computer.
Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Verify that the printer is recognized by Windows —
1. Click Start, click Control Panel, and then click Printers and Other Hardware.
2. Click View installed printers or fax printers.
If the printer is listed, right-click the printer icon.
3. Click Properties, then click the Ports tab. For a parallel printer, ensure that Print to the following port(s): is set to LPT1 (Printer
Port). For a USB printer, ensure that Print to the following port(s): is set to USB.
Reinstall the printer driver — See the printer documentation for information on reinstalling the printer driver.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your scanner, contact the scanner's manufacturer.
Check the scanner documentation — See the scanner documentation for setup and troubleshooting information.
Unlock the scanner — Ensure that your scanner is unlocked (if the scanner has a locking tab or button).
Restart the computer and try the scanner again
Check the cable connections —
l See the scanner documentation for information on cable connections.
l Ensure that the scanner cables are securely connected to the scanner and the computer.
Verify that the scanner is recognized by Microsoft Windows —
1. Click Start, click Control Panel, and then click Printers and Other Hardware.
2. Click Scanners and Cameras.
If your scanner is listed, Windows recognizes the scanner.
Reinstall the scanner driver — See the scanner documentation for instructions.
- Abbreviations and Acronyms 1
- Appendix 2
- System Setup 5
- System Setup Options 6
- Boot Sequence 10
- Clearing CMOS Settings 11
- Cleaning Your Computer 12
- FCC Notices (U.S. Only) 13
- Contacting Dell 14
- Finding Information 24
- Operating System CD 25
- Back to Contents Page 26
- Glossary 27
- Before You Begin 35
- Inside View of Your Computer 36
- System Board Components 37
- Memory 38
- Installing Memory 39
- Cards 40
- Drives 48
- Hard Drive 49
- Installing a Hard Drive 50
- Drive Panel 52
- Floppy Drive 53
- Installing a Floppy Drive 54
- Media Card Reader 55
- CD/DVD Drive 57
- Removing a CD/DVD Drive 58
- Installing a CD/DVD Drive 59
- Processor Airflow Shroud 60
- Processor 61
- Installing the Processor 62
- Battery 63
- Optimizing Performance 66
- Front View 67
- Front I/O Connectors 68
- Back View 68
- Back I/O Connectors 69
- Connecting Monitors 71
- Connecting a TV 73
- RAID Level 0 Configuration 74
- RAID Level 1 Configuration 75
- Using Nvidia MediaShield 76
- Creating a RAID Array 77
- Deleting a RAID Array 77
- Playing CDs and DVDs 78
- Adjusting the Volume 79
- Copying CDs and DVDs 80
- Helpful Tips 81
- Network Setup Wizard 82
- Power Management 83
- Hibernate Mode 84
- Power Options Properties 84
- Advanced Tab 85
- Hibernate Tab 85
- Solving Problems 86
- CD and DVD drive problems 87
- Hard drive problems 87
- Error Messages 88
- IEEE 1394 Device Problems 89
- Keyboard Problems 89
- A program stops responding 90
- A program crashes repeatedly 90
- A solid blue screen appears 90
- Other software problems 90
- Memory Problems 91
- Mouse Problems 91
- Network Problems 91
- Power Problems 92
- Printer Problems 92
- Scanner Problems 93
- Sound and Speaker Problems 94
- Video and Monitor Problems 94
- The image quality is poor 95
- Advanced Troubleshooting 97
- Dell Diagnostics 98
- Dell Diagnostics Main Menu 99
- Drivers 100
- Creating a Restore Point 102
- Before You Begin 103
- Reinstalling Windows XP 103
- Windows XP Setup 104
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