Dell Alienware DRF37 Specifications download pdf (Page 79)

CHAPTER 5: TROUBLESHOOTING

Scan the computer for spyware:

If you are experiencing slow computer performance, you frequently receive pop-up

advertisements, or you are having problems connecting to the Internet, your computer might

be infected with spyware. Use an anti-virus program that includes anti-spyware protection

(your program may require an upgrade) to scan the computer and remove spyware.

Run the PSA Diagnostics:

If all tests run successfully, the error condition is related to a software problem.

Check the software documentation or contact the software manufacturer for

troubleshooting information:

Ensure that the program is compatible with the operating system installed on your •

computer.

Ensure that your computer meets the minimum hardware requirements needed to run •

the software. See the software documentation for information.

Ensure that the program is installed and congured properly.•

Verify that the device drivers do not conict with the program.•

If necessary, uninstall and then reinstall the program.•

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Dell Alienware DRF37 Specifications Page 79