Dell Latitude D620 ATG User Manual Page 99
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Adjust the volume using keyboard shortcuts — Press <Fn><End> to disable (mute) or reenable the integrated speakers.
Reinstall the sound (audio) driver — See Reinstalling Drivers and Utilities.
No sound from external speakers
Ensure that the subwoofer and the speakers are turned on — See the setup diagram supplied with the speakers. If your speakers have volume controls,
adjust the volume, bass, or treble to eliminate distortion.
Adjust the Windows volume control — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and
that the sound is not muted.
Disconnect headphones from the headphone connector — Sound from the speakers is automatically disabled when headphones are connected to the
computer's front-panel headphone connector.
Test the electrical outlet — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Eliminate possible interference — Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.
Reinstall the audio driver — See Reinstalling Drivers and Utilities.
Run the Dell Diagnostics — See Dell Diagnostics.
No sound from headphones
Check the headphone cable connection — Ensure that the headphone cable is securely inserted into the headphone connector.
Adjust the Windows volume control — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and
that the sound is not muted.
Touch Pad or Mouse Problems
Check the touch pad settings —
1. Click the Start button, and click Settings® Control Panel® Printers and Other Hardware.
2. Click Mouse.
3. Try adjusting the settings.
Check the mouse cable — Shut down the computer. Disconnect the mouse cable, check it for damage, and firmly reconnect the cable.
If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer.
To verify that the problem is with the mouse, check the touch pad —
NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not
turn the player volume down or off.
- Notes, Notices, and Cautions 1
- Abbreviations and Acronyms 1
- About Your Computer 2
- Left Side View 4
- Right Side View 6
- Back View 6
- Bottom View 8
- Appendix 10
- Macrovision Product Notice 11
- FCC Notice (U.S. Only) 11
- Using a Battery 12
- Conserving Battery Power 13
- Power Management Modes 14
- Charging the Battery 15
- Replacing the Battery 15
- Storing a Battery 16
- Using Cards 17
- Removing a Card or Blank 18
- Using the Display 19
- Reinstalling Software 22
- Creating a Restore Point 24
- Before You Begin 25
- Reinstalling Windows XP 25
- Windows XP Setup 26
- Finding Information 28
- Dell Support Utility 29
- Dell QuickSet Help 29
- Operating System CD 30
- Glossary 31
- Getting Help 39
- Problems With Your Order 40
- Product Information 40
- Before You Call 41
- Contacting Dell 41
- Using the Keyboard 51
- Touch Pad and Track Stick 52
- Using Multimedia 54
- Adjusting the Picture 55
- Before You Begin 56
- Hinge Cover 57
- Keyboard 58
- Coin-Cell Battery 59
- Memory 60
- Wireless Cards 62
- Hard Drive 66
- Media Bay 67
- Dell™QuickSetFeatures 68
- Securing Your Computer 69
- Passwords 70
- Using a Hard Drive Password 71
- Enabling the TPM Feature 72
- Computer Tracking Software 73
- System Setup Program 74
- Changing COM Ports 75
- Enabling the Infrared Sensor 75
- Specifications 77
- Abbreviations and Acronyms 82
- Identifying Your Computer 83
- Packing the Computer 83
- Travel Tips 83
- Back to Contents Page 84
- Troubleshooting 85
- Dell Diagnostics Main Menu 86
- Dell Support Utility 87
- Drive Problems 87
- CD and DVD drive problems 88
- Hard drive problems 88
- Error Messages 90
- Keyboard Problems 92
- External Keyboard problems 93
- Unexpected characters 93
- Memory Problems 95
- Network Problems 95
- Power Problems 96
- Printer Problems 97
- Scanner Problems 98
- Sound and Speaker Problems 98
- No sound from headphones 99
- Video and Display Problems 100
- Using Networks 102
- Setting Up a New WLAN 103
- Connecting to a WLAN 104
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