Dell PP22L User Manual Page 132
- Page / 250
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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132 Troubleshooting
CHECK THE EXTERNAL KEYBOARD —
1
Shut down the computer, wait 1 minute, and then turn it on again.
2
Verify that the numbers, capitals, and scroll lock lights on the keyboard
blink during the boot routine.
3
From the Windows desktop, click
Start
→
All Programs
→
Accessories
→
Notepad
.
4
Type some characters on the external keyboard and verify that they appear
on the display.
If you cannot verify these steps, you may have a defective external
keyboard.
TO VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD, CHECK THE
INTEGRATED KEYBOARD —
1
Shut down the computer.
2
Disconnect the external keyboard.
3
Turn on the computer.
4
From the Windows desktop, click
Start
→
All Programs
→
Accessories
→
Notepad
.
5
Type some characters on the internal keyboard and verify that they appear
on the display.
If the characters appear now, but did not with the external keyboard, you
may have a defective external keyboard. Contact Dell
(see "Contacting
Dell
" on page 203
).
RUN THE KEYBOARD DIAGNOSTICS TESTS — Run the PC-AT Compatible
Keyboards tests in the Dell Diagnostics (see "Dell Diagnostics" on page 113).
If the tests indicate a defective external keyboard, contact Dell (see
"Contacting Dell" on page 203).
Unexpected characters
DISABLE THE NUMERIC KEYPAD — Press <Num Lock> to disable the numeric
keypad if numbers are displayed instead of letters. Verify that the numbers
lock light is not lit.
book.book Page 132 Tuesday, September 8, 2009 2:01 PM
- Model PP22L 1
- Notes, Notices, and Cautions 2
- Contents 3
- 4 Contents 4
- 6 Contents 6
- 8 Contents 8
- 10 Contents 10
- 18 Appendix 12
- 14 Contents 14
- Finding Information 15
- 16 Finding Information 16
- 18 Finding Information 18
- 20 Finding Information 20
- About Your Computer 21
- Front View 22
- 24 About Your Computer 24
- 26 About Your Computer 26
- Left Side View 27
- 28 About Your Computer 28
- AUDIO CONNECTORS 29
- Right Side View 30
- Back View 31
- 32 About Your Computer 32
- MODEM CONNECTOR (RJ-11) 33
- Bottom View 34
- 36 About Your Computer 36
- Setting Up Your Computer 37
- Windows XP 38
- Microsoft Windows XP 39
- Setting Up Your Computer 41 41
- Setting Up a Printer 43
- Connecting a USB Printer 44
- Power Protection Devices 45
- Line Conditioners 46
- Using the Display 47
- Microsoft 48
- Windows 48
- Windows Vista™ 48
- Windows Vista 50
- 52 Using the Display 52
- Numeric Keypad 53
- Key Combinations 54
- Customizing the Touch Pad 56
- Using a Battery 59
- Checking the Battery Charge 60
- Battery Meter 61
- Charge Gauge 61
- Conserving Battery Power 62
- Power Management Modes 63
- Charging the Battery 65
- Replacing the Battery 65
- Storing a Battery 66
- Using Multimedia 67
- 68 Using Multimedia 68
- (if available) 68
- How to Copy a CD, DVD, or BD 70
- Using Multimedia 71 71
- CD-Writable Drives 71
- CD-R Yes Yes No 71
- CD-RW Yes Yes Yes 71
- Helpful Tips 72
- Adjusting the Volume 73
- Adjusting the Picture 74
- Using Dell MediaDirect™ 74
- Audio Device 75
- S-Video and Standard Audio 77
- Using Multimedia 87 87
- Enabling S/PDIF Digital Audio 90
- Using ExpressCards 91
- Installing an ExpressCard 92
- Using ExpressCards 93 93
- 1 release latch 93
- 94 Using ExpressCards 94
- Using the Memory Card Reader 95
- Setting Up a Network 98
- Wireless Local Area Network 99
- Setting Up and Using Networks 100
- Connecting to a WLAN 101
- Network) 104
- Securing Your Computer 109
- Securing Your Computer 111 111
- 112 Securing Your Computer 112
- Troubleshooting 113
- Dell Diagnostics Main Menu 116
- Dell Support Center 118
- Dell PC TuneUp 119
- Dell PC Checkup 120
- Dell Network Assistant 120
- DellConnect 120
- Drive Problems 121
- Hard drive problems 122
- Error Messages 125
- ExpressCard Problems 130
- IEEE 1394 Device Problems 131
- Keyboard Problems 131
- Unexpected characters 132
- Lockups and Software Problems 133
- Other software problems 135
- Memory Problems 136
- Network Problems 136
- Power Problems 137
- Printer Problems 139
- Scanner Problems 140
- Sound and Speaker Problems 141
- Remote Control Problems 142
- Touch Pad or Mouse Problems 142
- Video and Display Problems 143
- What Is a Driver? 145
- Identifying Drivers 145
- Problems 149
- Restoring Windows Vista 150
- Before You Begin 154
- Restoring Windows XP 155
- Using Microsoft 156
- Windows System Restore 156
- Using Dell™ PC Restore 157
- Adding and Replacing Parts 161
- Hard Drive 164
- Replacing the Hard Drive 166
- Optical Drive 167
- Hinge Cover 168
- Removing the Hinge Cover 169
- Keyboard 170
- Replacing the Keyboard 171
- Subscriber Identity Module 178
- Wireless Mini-Cards 179
- Replacing a WLAN Card 181
- Replacing a WWAN Card 185
- Removing a WPAN Card 186
- Flash Cache Module 187
- Replacing the FCM 188
- Internal Card With Bluetooth 189
- Wireless 189
- Technology 189
- Coin-Cell Battery 190
- Dell™ QuickSet Features 193
- 194 Dell™ QuickSet Features 194
- Traveling With Your Computer 195
- Travel Tips 196
- Getting Help 197
- Online Services 198
- Problems With Your Order 199
- Product Information 200
- Before You Call 201
- 202 Getting Help 202
- Contacting Dell 203
- 204 Getting Help 204
- Specifications 205
- 206 Specifications 206
- 208 Specifications 208
- 210 Specifications 210
- 212 Specifications 212
- 214 Specifications 214
- Appendix 215
- System Setup Screen 216
- Commonly Used Options 216
- Appendix 217 217
- Performing a One-Time Boot 217
- Cleaning Your Computer 218
- Touch Pad 219
- FCC Notice (U.S. Only) 221
- Macrovision Product Notice 223
- 224 Appendix 224
- Glossary 225
- 226 Glossary 226
- 228 Glossary 228
- 230 Glossary 230
- 232 Glossary 232
- 234 Glossary 234
- 236 Glossary 236
- 238 Glossary 238
- 240 Glossary 240
- 242 Glossary 242
- Numerics 243
- Index 245 245
- Index 247 247
- Index 249 249
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