Dell XPS PP28L Owner's Manual

www.dell.com | support.dell.comDell™ XPS™ M1530Owner’s ManualModel PP28Lbook.book Page 1 Tuesday, October 7, 2008 6:05 PM

10 Contents13 Adding and Replacing Parts . . . . . . . . . 129Before You Begin . . . . . . . . . . . . . . . . . . . . 129Recommended Tools. . . .

100 TroubleshootingError MessagesFill out the "Diagnostics Checklist" on page 157 as you complete these checks. CAUTION: Before you begin a

Troubleshooting 101THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE — The file that you are trying to copy is too large to fit on the disk

102 TroubleshootingPROGRAM — The system configuration information does not match the hardware configuration. The message is most likely to occur after

Troubleshooting 103MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A memory module may be faulty or improperly seated. Reinstal

104 TroubleshootingSEEK ERROR — The operating system cannot find a specific track on the hard drive. SHUTDOWN FAILURE — A chip on the system board may

Troubleshooting 105ExpressCard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Produc

106 TroubleshootingIF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL —Contact Dell or the IEEE 1394 device manufacturer (see "C

Troubleshooting 1073Turn on the computer. 4From the Windows desktop, click Start → All Programs→ Accessories→ Notepad. 5Type some characters on the in

108 TroubleshootingA program stops responding or crashes repeatedlyEND THE PROGRAM —1Press <Crtl><Shift><Esc> simultaneously.2Click

Troubleshooting 109CANNOT PLAY SOME MEDIA FILES — Because Dell MediaDirect provides access to media files outside the Windows operating system environ

Contents 11Flash Cache Module . . . . . . . . . . . . . . . . . . 147Removing the FCM. . . . . . . . . . . . . . . . . 147Replacing the FCM. . . .

110 TroubleshootingMemory ProblemsFill out the "Diagnostics Checklist" on page 157 as you complete these checks. CAUTION: Before you begin

Troubleshooting 111Mobile Broadband (Wireless Wide Area Network [WWAN]) NOTE: The Dell Mobile Broadband Card Utility user’s guide and the Mobile Broa

112 TroubleshootingCHARGE THE BATTERY — The battery charge may be depleted.1Reinstall the battery.2Use the AC adapter to connect the computer to an el

Troubleshooting 113 CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

114 Troubleshooting• Ensure that the scanner cables are securely connected to the scanner and the computer.VERIFY THAT THE SCANNER IS RECOGNIZED BY MI

Troubleshooting 115TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.ELIM

116 Troubleshooting1Click Start → Control Panel→ Hardware and Sound→ Mouse.2Adjust the settings, as needed.CHECK THE MOUSE CABLE — Shut down the compu

Troubleshooting 117CHECK THE BATTERY — If you are using a battery to power your computer, the battery charge may be depleted. Connect the computer to

118 TroubleshootingSEE "ERROR MESSAGES"—If an error message appears, see "Error Messages" on page 100.If only part of the display

Troubleshooting 1191Click Start , and then right-click Computer.2Click Properties→ Device Manager. NOTE: The User Account Control window may appear.

12 Contents16 Specifications . . . . . . . . . . . . . . . . . . . . 159A Appendix . . . . . . . . . . . . . . . . . . . . . . . . 169Using the Sys

120 TroubleshootingUsing the Drivers and Utilities MediaIf using Device Driver Rollback or System Restore (see "Restoring Your Microsoft® Windows

Troubleshooting 121Manually Reinstalling Drivers NOTE: If your computer has a Consumer IR port and you are reinstalling a Consumer IR driver, you mu

122 TroubleshootingTo start the Hardware Troubleshooter:1Click Start → Help and Support.2In the Find an answer section, click Troubleshooting.ORTy p e

Troubleshooting 123Using Windows Vista System RestoreThe Windows Vista operating system provides System Restore to allow you to return your computer t

124 Troubleshooting1Click Start → Control Panel→ System and Maintenance→ Back Up and Restore Center..2In the Tasks list, click Repair Windows using Sy

Troubleshooting 125Restoring the Computer to the Default Factory ConfigurationThe Dell Factory Image Restore option allows you to restore your hard dr

126 TroubleshootingUsing the Operating System MediaBefore You BeginIf you are considering reinstalling the Windows operating system to correct a probl

Troubleshooting 1274Restart the computer.When the DELL logo appears, press <F12> immediately. NOTE: If you wait too long and the operating syst

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Adding and Replacing Parts 129Adding and Replacing PartsBefore You BeginThis chapter provides procedures for removing and installing the components in

Finding Information 13Finding Information NOTE: Some features may be optional and may not ship with your computer. Some features may not be available

130 Adding and Replacing PartsBefore Working Inside Your ComputerUse the following safety guidelines to help protect your computer from potential dama

Adding and Replacing Parts 1315Turn the computer over.6Slide and click the battery release latch.7Slide the battery out of the battery bay.8Turn the c

132 Adding and Replacing Parts NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: If

Adding and Replacing Parts 133Replacing the Hard Drive1Remove the new drive from its packaging.Save the original packaging for storing or shipping the

134 Adding and Replacing PartsCenter Control Cover and Hinge Covers CAUTION: Before you begin any of the procedures in this section, follow the safet

Adding and Replacing Parts 1355Pull the black securing tabs of the cable connector with your fingertips and ease out the cable.6Remove the hinge cover

136 Adding and Replacing PartsReplacing the Center Control Cover and Hinge Covers1Replace the hinge covers.2To reconnect the cable that attaches the c

Adding and Replacing Parts 137Removing the Keyboard1Follow the procedures in "Before You Begin" on page 129.2Remove the center control cover

138 Adding and Replacing PartsReplacing the Keyboard1Slide the keyboard cable connector into the slot until it clicks and pull down on the plastic bar

Adding and Replacing Parts 1391Follow the procedures in "Before You Begin" on page 129. 2Turn the computer over and loosen the four captive

14 Finding Information• Warranty information• Terms and Conditions (U.S. only)• Safety instructions• Regulatory information• Ergonomics information• E

140 Adding and Replacing PartsReplacing the Memory Module NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap

Adding and Replacing Parts 141 NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage

142 Adding and Replacing PartsSubscriber Identity ModuleSubscriber Identity Modules (SIM) identify users uniquely through an International Mobile Subs

Adding and Replacing Parts 143Removing a WLAN Card1Follow the procedures in "Before You Begin" on page 129. 2Turn the computer over.3Loosen

144 Adding and Replacing Parts5Release the WLAN card by removing the securing screw.6Lift the WLAN card out of its system board connector.Replacing a

Adding and Replacing Parts 1454Connect the appropriate antenna cables to the WLAN card you are installing:If the WLAN card has two triangles on the la

146 Adding and Replacing Parts4Disconnect the two antenna cables from the WWAN card.5Release the WWAN card by removing the securing screw.6Lift the WW

Adding and Replacing Parts 147Replacing a WWAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the c

148 Adding and Replacing Parts4Remove the M2 x 3-mm securing screw.5Remove the FCM.Replacing the FCM NOTICE: Install the FCM in the WWAN or WPAN slot

Adding and Replacing Parts 149Internal Card With Bluetooth® Wireless Technology CAUTION: Before you begin any of the procedures in this section, foll

Finding Information 15• Solutions — Troubleshooting hints and tips, articles from technicians, online courses, and frequently asked questions• Communi

150 Adding and Replacing PartsReplacing the Card1Connect the cable connector to the card.2Insert the bluetooth card into the box.3Replace the center c

Traveling With Your Computer 151Traveling With Your ComputerIdentifying Your Computer• Attach a name tag or business card to the computer.• Write down

152 Traveling With Your Computer NOTICE: If the computer has been exposed to extreme temperatures, allow it to acclimate to room temperature for 1 ho

Getting Help 153Getting HelpObtaining AssistanceIf you experience a problem with your computer, you can complete the following steps to diagnose and t

154 Getting HelpTechnical Support and Customer ServiceDell's support service is available to answer your questions about Dell™ hardware. Our supp

Getting Help 155• Dell Marketing and Sales e-mail [email protected] (Asian/Pacific countries only)[email protected] (Canada only)• Ano

156 Getting HelpReturning Items for Warranty Repair or CreditPrepare all items being returned, whether for repair or credit, as follows:1Call Dell to

Getting Help 157Diagnostics ChecklistName:Date:Address:Phone number:Service Tag (bar code on the back or bottom of the computer):Express Service Code:

158 Getting HelpContacting DellFor customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet conn

Specifications 159Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start ,

16 Finding Information• Software upgrades and troubleshooting hints — Frequently asked questions, hot topics, and general health of your computing env

160 SpecificationsExpressCardNOTE: The ExpressCard slot is designed only for ExpressCards. It does NOT support PC Cards.NOTE: PCMCIA may not be availa

Specifications 161Ports and ConnectorsAudio microphone-in connector, two stereo headphones/speakers connectorIEEE 1394a 4-pin mini, non-powered connec

162 SpecificationsVideo memory128 MB DDR3 technologyLCD interfaceLow Voltage Differential Signaling (LVDS)TV supportHDMI mode and S-VideoVideo type 2:

Specifications 163Dimensions:Height207.0 mm (8.15 in) Width331.2 mm (13.02 in)Diagonal391.2 mm (15.39 in) Native resolutions:WXGA1280 x 3 (RGB) x 800

164 SpecificationsKeyboardNumber of keys 86 (U.S. and Canada); 87 (Europe); 90 (Japan); 88 (Brazil)Layout QWERTY/AZERTY/KanjiTouch PadX/Y position res

Specifications 165Charge time (approximate):Computer off3 hoursOperating time Battery operating time varies depending on operating conditions and can

166 SpecificationsDimensions:65WHeight28.2 mm(1.11 inches) (D-Series)Width57.9 mm(2.28 inches) (D-Series)Length137.2 mm(5.4 inches) (D-Series)90WHeigh

Specifications 167EnvironmentalTemperature range:Operating0° to 35°C (32° to 95°F)Storage–40° to 65°C (–40° to 149°F)Relative humidity (maximum):Opera

168 Specificationsbook.book Page 168 Tuesday, October 7, 2008 6:05 PM

Appendix 169AppendixUsing the System Setup Program NOTE: Your operating system may automatically configure most of the options available in system se

Finding Information 17• How to reinstall my operating systemOperating System MediaThe operating system is already installed on your computer. To reins

170 AppendixViewing the System Setup Screen1Turn on (or restart) your computer.2When the DELL logo appears, press <F2> immediately.If you wait t

Appendix 171The Boot Order page displays a general list of the bootable devices that may be installed in your computer, including but not limited to t

172 Appendix3Turn on the computer. When the DELL logo appears, press <F12> immediately.If you wait too long and the Windows logo appears, contin

Appendix 173• To clean your monitor screen, lightly dampen a soft, clean cloth with water. You can also use a special screen-cleaning tissue or soluti

174 Appendix1Hold the disc by its outer edge. You can also touch the inside edge of the center hole. NOTICE: To help prevent damage to the surface, d

Appendix 175Definition of "Dell-Installed" Software and PeripheralsDell-installed software includes the operating system and some of the sof

176 AppendixThese limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is n

Glossary 177GlossaryTerms in this Glossary are provided for informational purposes only and may or may not describe features included with your partic

178 GlossaryBIOS — basic input/output system — A program (or utility) that serves as an interface between the computer hardware and the operating syst

Glossary 179L1 cache — Primary cache stored inside the processor.L2 cache — Secondary cache which can either be external to the processor or incorpora

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180 GlossaryDDDR SDRAM — double-data-rate SDRAM — A type of SDRAM that doubles the data burst cycle, improving system performance.DDR2 SDRAM — double-

Glossary 181dual display mode — A display setting that allows you to use a second monitor as an extension of your display. Also referred to as extende

182 GlossaryExpress Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for a

Glossary 183GHz — gigahertz — A measurement of frequency that equals one thousand million Hz, or one thousand MHz. The speeds for computer processors,

184 Glossaryinfrared sensor — A port that allows you to transfer data between the computer and infrared-compatible devices without using a cable conne

Glossary 185LED — light-emitting diode — An electronic component that emits light to indicate the status of the computer.local bus — A data bus that p

186 GlossaryMobile Broadband network — (also known as a WWAN) is a series of interconnected computers that communicate with each other through wireles

Glossary 187Pparallel connector — An I/O port often used to connect a parallel printer to your computer. Also referred to as an LPT port.partition — A

188 GlossaryRRAID — redundant array of independent disks — A method of providing data redundancy. Some common implementations of RAID include RAID 0,

Glossary 189SSAS — serial attached SCSI — A faster, serial version of the SCSI interface (as opposed to the original SCSI parallel architecture).SATA

Setting Up Your Computer 19Setting Up Your ComputerConnecting to the Internet NOTE: Internet Service Providers (ISPs) and ISP offerings vary by count

190 GlossaryStrike Zone™ — Reinforced area of the platform base that protects the hard drive by acting as a dampening device when a computer experienc

Glossary 191TPM — trusted platform module — A hardware-based security feature that when combined with security software enhances network and computer

192 Glossaryvideo mode — A mode that describes how text and graphics are displayed on a monitor. Graphics-based software, such as Windows operating sy

Glossary 193WWAN — wireless wide area network. A wireless high-speed data network using cellular technology and covering a much larger geographic area

194 Glossarybook.book Page 194 Tuesday, October 7, 2008 6:05 PM

Index 195IndexNumerics8-in-1 memory card reader, 73Aaudio deviceconnecting, 59enabling, 67audio. See soundBbatterycharge gauge, 45charging, 47checking

196 Indexcopying CDshelpful tips, 56how to, 54copying DVDshelpful tips, 56how to, 54DDellcontacting, 158Dell Diagnosticsabout, 89starting from the Dri

Index 197ExpressCards, 71blanks, 71-73installing, 72removing, 72FFCM. See Flash Cache ModuleFlash Cache Module, 147Hhard driveproblems, 98replacing, 1

198 Indexmemory card reader, 73memory module coverdescription, 36messageserror, 100microphonedirectional, 69Mini-Cardinstalling, 142Mobile Broadbandne

Index 199network, 110power, 111power light conditions, 111printer, 112program crashes repeatedly, 108program stops responding, 108programs and Windows

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

20 Setting Up Your ComputerSetting Up Your Internet ConnectionTo set up an Internet connection with a provided ISP desktop shortcut:1Save and close an

200 Indexsystem setup programcommonly used options, 170screens, 170viewing, 170Ttelephone numbers, 158touch pad, 39cleaning, 173customizing, 40touch p

Setting Up Your Computer 21Transferring Information to a New ComputerYou can use your operating system "wizards" to help you transfer files

22 Setting Up Your ComputerConnecting a USB Printer NOTE: You can connect USB devices while the computer is turned on.1Complete the operating system

Setting Up Your Computer 23Power Protection DevicesSeveral devices are available to protect against power fluctuations and failures:• Surge protectors

24 Setting Up Your ComputerUninterruptible Power Supplies NOTICE: Loss of power while data is being saved to the hard drive may result in data loss o

About Your Computer 25About Your ComputerFront View34152514129 871610131611book.book Page 25 Tuesday, October 7, 2008 6:05 PM

26 About Your ComputerCAMERA INDICATOR — Indicates that the camera is turned on.CAMERA — Built-in camera for video capture, conferencing, and chat.DIS

About Your Computer 278-IN-1 MEMORY CARD READER — Provides a fast and convenient way to view and share digital photos, music, and videos stored on a m

28 About Your ComputerDEVICE STATUS LIGHTSAttach headphones to the connector. Attach a microphone to the connector.book.book Page 28 Tuesday, Oc

About Your Computer 29The blue lights located above the keyboard indicate the following:If the computer is connected to an electrical outlet, the li

Contents 3ContentsFinding Information . . . . . . . . . . . . . . . . . . . 131 Setting Up Your Computer . . . . . . . . . . . . 19Connecting to t

30 About Your ComputerVOLUME CONTROL BUTTONS — Press these buttons to adjust the volume.Eject Play the next track or press and hold to fastforward wit

About Your Computer 31Left Side ViewAC ADAPTER CONNECTOR — Attaches an AC adapter to the computer. The AC adapter converts AC power to the DC power re

32 About Your ComputerNETWORK CONNECTOR (RJ-45) NOTICE: The network connector is slightly larger than the modem connector. To avoid damaging the compu

About Your Computer 33EXPRESSCARD SLOT — Supports one ExpressCard. The computer ships with a plastic blank installed in the slot. For more information

34 About Your ComputerDELL WI -FI CATCHER™ NETWORK LOCATOR — Push this button to scan specifically for wireless networks in your vicinity (see "

About Your Computer 35AC ADAPTER CONNECTOR — Attaches an AC adapter to the computer. The AC adapter converts AC power to the DC power required by the

36 About Your ComputerBottom ViewMEMORY MODULE COMPARTMENT — Compartment that contains the DIMM 1 and DIMM 2 memory modules. For additional informatio

Using the Keyboard and Touchpad 37Using the Keyboard and TouchpadNumeric KeypadThe numeric keypad functions like the numeric keypad on an external key

38 Using the Keyboard and TouchpadPower ManagementMicrosoft® Windows® Logo Key FunctionsDell™ QuickSet Key CombinationsIf Dell QuickSet is installed,

Using the Keyboard and Touchpad 39Touch PadThe touch pad detects the pressure and movement of your finger to allow you to move the cursor on the displ

4 Contents3 Using the Keyboard and Touchpad . . . . . 37Numeric Keypad . . . . . . . . . . . . . . . . . . . . . 37Key Combinations. . . . . . . .

40 Using the Keyboard and TouchpadCustomizing the Touch PadYou can use the Mouse Properties window to disable the touch pad or adjust the touch pad se

Using the Display 41Using the DisplayAdjusting BrightnessWhen a Dell™ computer is running on battery power, you can conserve power by setting the disp

42 Using the DisplaySetting Display Resolution and Refresh Rate NOTE: If you change the display resolution from the current settings, the image may a

Using a Battery 43Using a BatteryBattery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Gui

44 Using a BatteryYou can check the battery charge before you insert the battery into the computer. You can also set power management options to alert

Using a Battery 45Microsoft® Windows® Battery MeterThe battery meter indicates the remaining battery charge. To check the battery meter, double-click

46 Using a BatteryLow-Battery Warning NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning, then connec

Using a Battery 47Using the Sleep Power StateRather than shutting down your portable computer, use the Sleep power state to conserve power. Sleep auto

48 Using a BatteryReplacing the Battery CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only w

Using a Battery 49Storing a BatteryRemove the battery when you store your computer for an extended period of time. A battery discharges during prolong

Contents 5Conserving Battery Power . . . . . . . . . . . . . . . 46Configuring Power Management Settings. . . . . 46Using the Sleep Power State .

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Using Multimedia 51Using MultimediaPlaying Media NOTICE: Do not move the computer while playing media. NOTE: This system supports only 12cm discs.1Pr

52 Using MultimediaA DVD player includes the following basic buttons:For more information on playing media, click Help on the media player (if availab

Using Multimedia 531 Infrared Transmitter 2 Page Up3 Page Down 4 Arrow Up5 OK/Enter/Select 6 Arrow Right7 Arrow Down 8 Play/Pause9 Forward 10 Skip For

54 Using MultimediaCopying CD, DVD, and Blu-ray Disc™ (BD) Media NOTE: Ensure that you observe all copyright laws while copying media. NOTE: The type

Using Multimedia 55Using Blank CD, DVD, and BD MediaDVD-writable drives can write to both CD and DVD recording media. BD-writable drives can write to

56 Using MultimediaBlu-ray DrivesHelpful Tips• Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Roxio C

Using Multimedia 57• Use a blank CD-RW to practice CD recording until you are familiar with CD recording techniques. If you make a mistake, you can er

58 Using MultimediaWhen the meter is enabled, adjust the volume with the volume control buttons or by pressing the following keys:• Press <Fn> &

Using Multimedia 59 NOTE: If you voluntarily reformat the hard drive, reinstall Dell MediaDirect using the Dell MediaDirect re-installation media th

6 Contents7 Using the Camera . . . . . . . . . . . . . . . . . . 69Accessing the Camera’s Help File . . . . . . . . . . . 69Manually Adjusting th

60 Using MultimediaYour TV has either an S-Video input connector, a composite video-input connector, or a component video-input connector. Depending o

Using Multimedia 61If you want to connect your computer to a TV or audio device, it is recommended that you connect video and audio cables to your com

62 Using MultimediaS-Video and Standard Audio 1Turn off the computer and the TV and/or audio device that you want to connect. NOTE: If your TV or aud

Using Multimedia 634Plug the single-connector end of the audio cable into the headphone connector on your computer.5Plug the two RCA connectors on the

64 Using Multimedia1Turn off the computer and the TV and/or audio device that you want to connect.2Connect the component video adapter to the S-Video

Using Multimedia 654Plug all three connectors from the other end of the component video cable into the component video-input connectors on the TV. Mak

66 Using Multimedia1Turn off the computer and the TV and/or audio device that you want to connect.2Connect the composite video adapter to the S-Video

Using Multimedia 675Plug the single-connector end of the audio cable into the headphone connector on the computer. 6Plug the two RCA connectors on the

68 Using Multimediabook.book Page 68 Tuesday, October 7, 2008 6:05 PM

Using the Camera 69Using the CameraThe camera and its integrated dual digital microphones allow you to take photos and videos and to communicate visua

Contents 7Setting Up a New WLAN Using a Wireless Router and a Broadband Modem . . . . 77Connecting to a WLAN. . . . . . . . . . . . . . . 79Mobile

70 Using the CameraManually Adjusting the Camera SettingsIf you do not want the camera to use automatic settings, you can manually adjust the camera s

Using ExpressCards 71Using ExpressCardsExpressCards provide additional memory, wired and wireless communications, multimedia and security features. Fo

72 Using ExpressCardsInstalling an ExpressCardYou can install an ExpressCard while the computer is running. The computer automatically detects the car

Using the Memory Card Reader 73Using the Memory Card ReaderThe memory card reader provides a fast and convenient way to view and share digital photos,

74 Using the Memory Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Inform

Setting Up and Using Networks 75Setting Up and Using NetworksSetting up a computer network provides connectivity between your computer and the Interne

76 Setting Up and Using NetworksSetting Up a Network in the Microsoft Windows Vista® Operating System1Click Start → Connect To→ Set up a connection or

Setting Up and Using Networks 77Device Manager1Click Start , and then click Control Panel.2Click Classic View on the menu on the left side of the Cont

78 Setting Up and Using Networks6Disconnect the network cable from the computer and the modem.7Disconnect the AC adapter cable from your wireless rout

Setting Up and Using Networks 79Connecting to a WLAN NOTE: Before you connect to a WLAN, ensure that you have followed the instructions in "Wire

8 ContentsDell Network Assistant . . . . . . . . . . . . . . . 96DellConnect. . . . . . . . . . . . . . . . . . . . . 96Drive Problems . . . . . .

80 Setting Up and Using NetworksFollow the instructions provided in any utility prompts that appear on your screen.Once you have configured your compu

Setting Up and Using Networks 81 NOTE: Even if you are able to make a call from your cellular phone in a specific geographical location, that locatio

82 Setting Up and Using NetworksTo check your Mobile Broadband card in the Windows Help and Support Center:1Click Start → Help and Support→ Use Tools

Setting Up and Using Networks 83Enabling/Disabling the Dell Mobile Broadband Card NOTE: If you are unable to connect to a Mobile Broadband network, e

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Securing Your Computer 85Securing Your ComputerSecurity Cable Lock NOTE: Your computer does not ship with a security cable lock.A security cable lock

86 Securing Your ComputerPasswordsPasswords prevent unauthorized access to your computer. When using passwords, observe the following guidelines:• Cho

Securing Your Computer 87• Register applications and web pages in a password bank so that you can use the fingerprint reader to enter your password• L

88 Securing Your ComputerThe Dell customer service representative will log your report under the computer Service Tag and record the computer as missi

Troubleshooting 89TroubleshootingDell Technical Update ServiceThe Dell Technical Update service provides proactive e-mail notification of software and

Contents 9Printer Problems . . . . . . . . . . . . . . . . . . . . 112Scanner Problems. . . . . . . . . . . . . . . . . . . . 113Sound and Speaker

90 TroubleshootingStarting the Dell Diagnostics From Your Hard DriveThe Dell Diagnostics is located on a hidden diagnostic utility partition on your h

Troubleshooting 91Starting the Dell Diagnostics From the Drivers and Utilities Media1Insert your Drivers and Utilities media.2Shut down and restart th

92 TroubleshootingDell Diagnostics Main MenuAfter the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you wan

Troubleshooting 93For any problem encountered during a test, a message appears with an error code and a description of the problem. Write down the err

94 TroubleshootingFor computers purchased prior to June 26, 2007, you can download Dell Support Center from the Services page at support.dell.com.Clic

Troubleshooting 95To access Dell Support 3:• Click the Dell Support 3 icon in the notification area of your Windows desktop. NOTE: The icon funct

96 TroubleshootingDell Network AssistantDesigned specifically for users of Dell™ computers, the Dell Network Assistant helps simplify the setup, monit

Troubleshooting 97Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Infor

98 TroubleshootingCHANGE THE WRITE SPEED TO A SLOWER RATE — See the help files for your CD, DVD, or BD creation software.The drive makes an unfamilia

Troubleshooting 99CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACKUSE A DIFFERENT TELEPHONE LINE• Verify that the telephone line is connected to