Dell 7020 SF Owner's Manual

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Dell OptiPlex 7020 Small Form Factor
Owner's Manual
Regulatory Model: D07S
Regulatory Type: D07S001
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Summary of Contents

Page 1 - Owner's Manual

Dell OptiPlex 7020 Small Form FactorOwner's ManualRegulatory Model: D07SRegulatory Type: D07S001

Page 2 - Notes, Cautions, and Warnings

Removing the Cover1. Follow the procedures in Before Working Inside Your Computer.2. Pull-up the cover-release latch and lift the cover. Lift the cove

Page 3 - Contents

4. Rotate the bezel away from the computer to release the hooks on the opposite edge of the bezel from the chassis. Then, lift the chassis and remove

Page 4

3. Rotate the release tab on the card-retention latch upward.12

Page 5 - Working on Your Computer

4. Pull the release lever away from the expansion card until you release the securing tab from the dent in the card. Then, ease the card up and out of

Page 6 - Turning Off Your Computer

4. Pull the antenna puck from the computer.5. Press the blue tab and lift the latch outwards. Lift and remove the WLAN card from the connector on the

Page 7

Removing the Optical Drive1. Follow the procedures in Before Working Inside Your Computer.2. Remove the cover.3. Disconnect the data and power cables

Page 8 - System Overview

Removing the Drive Cage1. Follow the procedures in Before Working Inside Your Computer.2. Remove the:a. coverb. front bezelc. optical drive3. Disconne

Page 9

Installing the Drive Cage1. Place the drive cage on the edge of the computer to allow access to the cable connectors on the hard drive.2. Connect the

Page 10 - Removing the Front Bezel

5. Remove the screws that secure the mini hard drive to the hard-drive bracket and remove the hard drive from its bracket.NOTE: Perform step 5 only if

Page 11 - Removing The Expansion Card

3. Disconnect the speaker cable from the system board and release it from the securing tab inside the chassis. Press the speaker-securing tab, and sli

Page 12

Notes, Cautions, and WarningsNOTE: A NOTE indicates important information that helps you make better use of your computer.CAUTION: A CAUTION indicates

Page 13 - Installing The Expansion Card

Removing the Memory1. Follow the procedures in Before Working Inside Your Computer.2. Remove the cover.3. Press down on the memory retaining tabs on e

Page 14 - Installing the WLAN Card

3. Disconnect the system-fan cable from the system board.4. Pry and remove the system fan away from the grommets securing it to the front of the compu

Page 15 - Removing the Optical Drive

Removing the Power Switch1. Follow the procedures in Before Working Inside Your Computer.2. Remove the:a. coverb. front bezelc. optical drived. drive

Page 16 - Removing the Drive Cage

Installing the Power Switch1. Slide the power switch in through the front of the computer.2. Connect the power-switch cable to the system board.3. Ins

Page 17 - Removing the Hard Drive

4. Remove the screw that secures the I/O panel to the chassis. Then, slide the I/O panel to release and remove it from the computer.Installing the Inp

Page 18 - Removing the Speaker

3. Disconnect the 8-pin power cables from the system board.4. Disconnect the 4–pin power cables from the system board.5. Remove the screws that secure

Page 19 - Memory Module Guidelines

6. Push in on the blue release tab and slide the power supply towards the front of the computer.7. Lift the power supply out of the computerInstalling

Page 20 - Removing the System Fan

Removing the Coin-Cell Battery1. Follow the procedures in Before Working Inside Your Computer.2. Remove the:a. coverb. front bezelc. drive cage3. Pres

Page 21 - Installing the System Fan

3. Using both hands, push away the two release handles while lifting the fan shroud upward and off the computer.4. Disconnect the fan cable from the s

Page 22 - Removing the Power Switch

6. Follow the procedures in After Working Inside Your Computer.Removing the Processor1. Follow the procedures in Before Working Inside Your Computer.2

Page 23 - Installing the Power Switch

Contents1 Working on Your Computer...5Before Working Inside Your Computer

Page 24 - Removing the Power Supply

4. Slide the intrusion switch toward the bottom of the chassis and remove it from the computer.Installing the Intrusion Switch1. Insert the intrusion-

Page 25

4. Turn the hex screw counter clockwise and remove from the system board.5. Remove the screws that secure the system board to the computer and slide t

Page 26 - Installing the Power Supply

5. Install the:a. processorb. power supplyc. heat-sink assemblyd. expansion card(s)e. memoryf. drive cageg. optical driveh. front bezeli. cover6. Foll

Page 27

15. internal speaker connector16. front panel audio connector17. PCI Express x16 connector18. PCI Express x4 connector19. intrusion-switch connector33

Page 28

3System SetupSystem Setup enables you to manage your computer hardware and specify BIOS‐level options. From the System Setup, you can:• Change the NVR

Page 29 - Removing the Intrusion Switch

Table 1. Navigation KeysKeys NavigationUp arrow Moves to the previous field.Down arrow Moves to the next field.<Enter> Allows you to select a va

Page 30 - Removing the System Board

Option DescriptionAdvance Boot Options Enable Legacy Option ROMs - This option is enabled by default.Date/Time Allows you to set the date and time. Th

Page 31 - Installing the System Board

Option DescriptionIf USB port is disabled, the operation system cannot see any device attached to this port.USB configuration:For Mini-Tower, Small Fo

Page 32 - System Board Layout

Option DescriptionPassword Change Allows you to determine whether changes to the system and hard disk passwords are permitted when an administrator pa

Page 33

NOTE: To enable secure boot, UEFI boot mode must be enabled and Enable Legacy Option ROMs must be disabled or turned off.Expert key Management Allows

Page 34 - System Setup

Removing the Heat Sink Assembly... 27Installing the

Page 35 - System Setup Options

Option Description• Disabled - Does not allow the TurboBoost driver to increase the performance state of the processor above the standard performance.

Page 36 - Table 3. System Configuration

Option DescriptionUSB Wake Support This option allows you to enable USB devices to wake the computer from standby.• Enable USB Wake Support - This opt

Page 37 - Table 4. Security

Option Description• Enable Intel Virtualization Technology for Direct I/O - This option is enabled by default.Trusted Execution This option specifies

Page 38 - Table 5. Secure Boot

Option DescriptionNOTE: This field is only relevant when the Integrated NIC control in the System Configuration group is set to Enable with Cloud Desk

Page 39 - Table 6. Performance

3. Enter the Service Tag or Express Service Code and click Submit.NOTE: To locate the Service Tag, click Where is my Service Tag?NOTE: If you cannot f

Page 40 - Table 7. Power Management

NOTE: Your computer is shipped with the system and setup password feature disabled.Assigning a System Password and Setup PasswordYou can assign a new

Page 41 - Table 8. POST Behavior

6. Press <Y> to save the changes and exit from the System Setup.The computer reboots.Disabling a System PasswordThe system's software secur

Page 42 - Table 11. Cloud Desktop

4DiagnosticsIf you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of r

Page 43 - Updating the BIOS

5Troubleshooting Your ComputerYou can troubleshoot your computer using indicators like Diagnostic Lights, Beep Codes, and Error Messages during the op

Page 44 - System and Setup Password

Amber LED State Description3,5 memory modules are detected, but a memory configuration or compatibility error3,6 possible system board resource and/or

Page 45

1Working on Your ComputerBefore Working Inside Your ComputerUse the following safety guidelines to help protect your computer from potential damage an

Page 46 - Disabling a System Password

Error Message DescriptionController has failedThe hard drive or the associated controller is defective.Data error The floppy or hard drive cannot read

Page 47 - Diagnostics

Error Message DescriptionMemory allocation errorThe software you are attempting to run is conflicting with the operating system, another program, or a

Page 48 - Troubleshooting Your Computer

Error Message DescriptionReset failed The disk re-set operation failed.Sector not found The operating system cannot locate a sector on the floppy or h

Page 49 - Error Messages

6SpecificationsNOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start (Start icon) → Help

Page 50

Table 19. NetworkFeature SpecificationIntegrated Intel I217LM Ethernet capable of 10/100/1000 Mb/s communicationTable 20. System InformationFeature Sp

Page 51

Feature SpecificationSmall Form Factor one slim-optical drive bayInternally Accessible 3.5-inch SATA drive bays 2.5-inch SATA drive baysMini-Tower two

Page 52

Feature SpecificationMini-Tower one 164-pin connectorSmall Form Factor one 64–pin connectorPCI Express x16 data width (maximum) — 16 PCI Express lanes

Page 53 - Specifications

Table 26. Controls and LightsFeature SpecificationFront of the computer:Power button light White light — Solid white light indicates power-on state; b

Page 54 - Table 23. Drives

Table 28. Physical DimensionPhysical Height Width Depth WeightMini-Tower 36.00 cm (14.17 inches)17.50 cm (6.89 inches)41.70 cm (16.42 inches) 9.40 kg

Page 55 - Table 25. Internal Connectors

7Contacting DellNOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill,

Page 56

To avoid damaging your computer, perform the following steps before you begin working inside the computer.1. Ensure that your work surface is flat and

Page 57 - Table 27. Power

After Working Inside Your ComputerAfter you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turn

Page 58 - Table 29. Environmental

2Removing and Installing ComponentsThis section provides detailed information on how to remove or install the components from your computer.Recommende

Page 59 - Contacting Dell

5. processor fan6. drive cage7. optical drive8. power switch9. input/output (I/O) Panel1. memory module 2. speaker3. front bezel 4. system fan9

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