Dell 2709W Monitor User Manual download pdf (Page 38)



Product Specific Problems



Universal Serial Bus (USB) Specific Problems



TroubleshootingtheDell™Soundbar

COMMON SYMPTOMS

WHAT YOU EXPERIENCE

POSSIBLE SOLUTIONS

No Video

No signal indicator is displayed

l Check Video Input Selection

¡ Composite: Yellow colored RCA jack

¡ Component: Red, Blue, Green colored RCA jacks



Low Quality DVD playback

Picture not crisp and some color distortion

l Check DVD connection

¡ Composite gives good picture

¡ Component: Red, Blue, Green colored RCA jacks

Blinking Video

Video is blinking or discontinuous

l Check DVD connection

¡ Composite gives good picture

¡ Component: Red, Blue, Green colored RCA jacks

l Check if DVD player is HDCP compliant.

¡ Some non-

compliant players may exhibit blinking video and others will display a

raster screen.

SPECIFIC SYMPTOMS

WHAT YOU EXPERIENCE

POSSIBLE SOLUTIONS

Screen image is too small

Image is centered on screen, but does not

fill entire viewing area

l Perform monitor reset on "Factory Reset"

Cannot adjust the monitor with

the buttons on the front panel

OSD does not appear on the screen

Turn the monitor off and unplug the power cord and then plug back and power on

The monitor will not go into

power saving mode.

No picture, the LED light is blue. When

press "+", "-" or "Menu" key, the message

"NoCompositeinputsignal"or" No

Component input signal " will appear.

Move mouse or hit any key on the keyboard on the computer or activate video player, then

accesstheOSDtosetAudioto"off"state.

No Input Signal when you press

the controls.

No picture, the LED light is blue. When you

press "+", "-" or "Menu" key, the message

" No Composite input signal " or " No

Component input signal " will appear.

Check the signal source Make sure the Computer is not in power saving by moving the

mouse or pressing any key on the keyboard.

Check to make sure Video Source to Composite or Component is powered and playing

video media.

l Checkwhetherthesignalcableispluggedinandseatedproperly.Re-

plug the signal cable

if necessary.

l Re-boot the computer or video player.

The monitor will not fill the entire

screen.

The picture can't fill the height or width of

the screen.

l Due to the non-

standard formats of DVDs, the monitor may not show the full screen

pictures.

NOTE: When choosing DVI-D,DisplayPort,HDMI,CompositeorComponentvideo,Auto Adjust function is not available.

SPECIFIC SYMPTOMS

WHAT YOU EXPERIENCE

POSSIBLE SOLUTIONS

USB interface is not working

USB peripherals are not working

l Check that your monitor is powered ON.

l Reconnecttheupstreamcabletoyourcomputer.

l ReconnecttheUSBperipherals(downstreamconnector).

l Switch off and then turn on the monitor again.

l Reboot the computer.

High Speed USB 2.0 interface is

slow.

High Speed USB 2.0 peripherals working

slowly or not at all.

l Check that your computer is USB 2.0 capable.

l Verify USB 2.0 source on your computer.

l Reconnecttheupstreamcabletoyourcomputer.

l ReconnecttheUSBperipherals(downstreamconnector).

l Reboot the computer.

COMMON SYMPTOMS

WHAT YOU EXPERIENCE

POSSIBLE SOLUTIONS

No Sound

No power to Soundbar - the power

indicator is off.

(built-in DC power supply. i.e. 2709W)

Turn the Power/Volume knob on the Soundbar clockwise to the middle position; check if the

power indicator (blue LED) on the front of the Soundbar is illuminated.

Confirm that the power cable from the Soundbar is plugged into the monitor.

l Confirm that the monitor has power.

l If the monitor has no power, see Monitor Specific Troubleshooting

for monitor common

problem.

1 2 ... 33 34 35 36 37 38 39

Comments to this Manuals

No comments

Dell 2709W Monitor User Manual Page 38

Comments to this Manuals

Related products and manuals for Monitors Dell 2709W Monitor