Dell S2415H Monitor User Manual download pdf (Page 47)

Troubleshooting | 47

Product Specific Problems

Image retention

from a static

image left on the

monitor for a

long period of

time

Faint shadow

from the static

image displayed

appears on the

screen

• Use the Power Management feature to turn off the

monitor at all times when not in use (for more information,

see

Power Management Modes

• Alternatively, use a dynamically changing screensaver.

Specific

Symptoms

What You

Experience

Possible Solutions

Screen image is

too small

Image is

centered on

screen, but does

not fill entire

viewing area

• Check the Aspect Ratio setting in the Display menu OSD.

• Reset the monitor to factory settings.

Cannot adjust

the monitor

with the

buttons on the

front panel

OSD does not

appear on the

screen

• Turn Off the monitor, unplug the monitor power cable, plug

it back, and then turn On the monitor.

• Check whether the OSD menu is locked. If yes, press and

hold the button beside the Power button for 10 seconds to

unlock (for more information, see

Lock

No Input Signal

when user

controls are

pressed

No picture, the

LED light is white

• Check the signal source. Ensure the computer is not in the

power saving mode by moving the mouse or pressing any

key on the keyboard.

• Check whether the signal cable is plugged in properly. Re-

plug the signal cable if necessary.

• Reset the computer or video player.

The picture

does not fill the

entire screen

The picture

cannot fill the

height or width

of the screen

• Due to different video formats (aspect ratio) of DVDs, the

monitor may display in full screen.

• Run the built-in diagnostics.

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Dell S2415H Monitor User Manual Page 47

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