Dell Studio Desktop Setup Guide download pdf (Page 28)

26

Solving Problems

Lockups and Software Problems

If the computer does not start up — Ensure

that the power cable is firmly connected to the

computer and to the electrical outlet.

If a program stops responding — End the

program:

Press <Ctrl><Shift><Esc> simultaneously.1.

Click 2. Applications.

Click the program that is no longer 3.

responding

Click 4. End Task.

If a program crashes repeatedly — Check the

software documentation. If necessary, uninstall

and then reinstall the program.

NOTE: Software usually includes

installation instructions in its

documentation or on CD.

If the computer stops responding —

NOTICE: You might lose data if you are

unable to perform an operating system

shutdown.

Turn the computer off. If you are unable to get a

response by pressing a key on your keyboard or

moving your mouse, press and hold the power

button for at least 8 to 10 seconds until the

computer turns off. Then restart your computer.

If a program is designed for an earlier

Microsoft

®

Windows

®

operating system —

Run the Program Compatibility Wizard. The

Program Compatibility Wizard configures a

program so that it runs in an environment

similar to non‑Windows Vista operating system

environments.

Click 1. Start → Control Panel→

Programs→ Use an older program with this

version of Windows.

In the welcome screen, click 2. Next.

Follow the instructions on the screen.3.

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