Dell Dimension 4700C Specifications

www.dell.com | support.dell.comDell™ Dimension™ 4700CModel DHPfront doorpower buttonhard-drive lightCD or DVD drive lightUSB 2.0 connectors (2)headpho

10 Finding Informationwww.dell.com | support.dell.com• Latest drivers for my computer• Answers to technical service and support questions• Online disc

100 Appendixwww.dell.com | support.dell.comChina (Xiamen)Country Code: 86City Code: 592Technical Support website: support.dell.com.cnTechnical Support

Appendix 101Czech Republic (Prague)International Access Code: 00Country Code: 420City Code: 2Website: support.euro.dell.comE-mail: [email protected]

102 Appendixwww.dell.com | support.dell.comFinland (Helsinki)International Access Code: 990Country Code: 358City Code: 9Website: support.euro.dell.com

Appendix 103Germany (Langen)International Access Code: 00Country Code: 49City Code: 6103Website: support.euro.dell.comE-mail: tech_support_central_eur

104 Appendixwww.dell.com | support.dell.comHome and Small Business Division2969 3155India Technical Support1600 33 8045Sales1600 33 8044Ireland (Cherr

Appendix 105Japan (Kawasaki)International Access Code: 001Country Code: 81City Code: 44Website: support.jp.dell.comTechnical Support (servers)toll-fre

106 Appendixwww.dell.com | support.dell.comLatin America Customer Technical Support (Austin, Texas, U.S.A.)512 728-4093Customer Service (Austin, Texas

Appendix 107MexicoInternational Access Code: 00Country Code: 52Customer Technical Support001-877-384-8979or 001-877-269-3383Sales50-81-8800or 01-800-8

108 Appendixwww.dell.com | support.dell.comNorway (Lysaker)International Access Code: 00Country Code: 47Website: support.euro.dell.comE-mail Support (

Appendix 109St. Lucia General Support1-800-882-1521St. Vincent and the Grenadines General Supporttoll-free: 1-877-270-4609Singapore (Singapore)Interna

Setting Up and Using Your Computer 11Setting Up and Using Your ComputerAttaching and Removing the Computer Stand CAUTION: Before you begin any of the

110 Appendixwww.dell.com | support.dell.comSweden (Upplands Vasby)International Access Code: 00Country Code: 46City Code: 8Website: support.euro.dell.

Appendix 111Trinidad/Tobago General Support1-800-805-8035Turks and Caicos Islands General Supporttoll-free: 1-866-540-3355U.K. (Bracknell)Internationa

112 Appendixwww.dell.com | support.dell.comU.S.A. (Austin, Texas)International Access Code: 011Country Code: 1Automated Order-Status Servicetoll-free:

Index 113IndexAaudio. See soundBbatteryproblems, 27replacing, 78BIOS, 85boot sequence, 90changing, 90-91option settings, 90bootingto a USB device, 90C

114 Index114 IndexHhard driveproblems, 29hardwareDell Diagnostics, 46Hardware Troubleshooter, 50Help and Support Center, 10hibernate mode, 24-25Hyper-

Index 115power (continued)options, schemes, 24problems, 36standby mode, 23power lightconditions, 36Power Options Properties, 24printercable, 14connect

116 Index116 IndexTtechnical supportpolicy, 94troubleshootingDell Diagnostics, 46diagnostic lights, 43Hardware Troubleshooter, 50Help and Support Cent

12 Setting Up and Using Your Computerwww.dell.com | support.dell.comtabs (2)tab holes (2)screwscrew hole

Setting Up and Using Your Computer 134Tighten the screw.5Place the computer in the upright position.To remove the stand:1Turn the computer over so tha

14 Setting Up and Using Your Computerwww.dell.com | support.dell.comPrinter CableYour printer connects to your computer with a USB cable. Your printer

Setting Up and Using Your Computer 15• SecureDigital Card (SD)• MultiMediaCard (MMC)For information on installing a Media Card Reader, see "Insta

16 Setting Up and Using Your Computerwww.dell.com | support.dell.com3Connect the other end of the S-video cable to the S-video input connector on your

Setting Up and Using Your Computer 17Network Setup WizardThe Microsoft® Windows® XP operating system provides a Network Setup Wizard to guide you thro

18 Setting Up and Using Your Computerwww.dell.com | support.dell.com• DSL connections that provide high-speed Internet access through your existing te

Setting Up and Using Your Computer 19If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems" on pa

Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates

20 Setting Up and Using Your Computerwww.dell.com | support.dell.comTo format CDs for storing data, to create music CDs, or to copy CDs, see the CD so

Setting Up and Using Your Computer 21Adjusting the Volume NOTE: When the speakers are muted, you do not hear the CD or DVD playing.1Click the Start b

22 Setting Up and Using Your Computerwww.dell.com | support.dell.comCurrently, five DVD-writable disc formats are available: DVD+R, DVD+RW, DVD-R, DVD

Setting Up and Using Your Computer 23• You cannot create audio DVDs with Sonic RecordNow.• Music MP3 files can be played only on MP3 players or on com

24 Setting Up and Using Your Computerwww.dell.com | support.dell.comHibernate ModeHibernate mode conserves power by copying system data to a reserved

Setting Up and Using Your Computer 25•Presentation — If you want your computer to run without interruption (using no power conservation).•Minimal Powe

26 Setting Up and Using Your Computerwww.dell.com | support.dell.com(SP1) or later operating system because Windows XP is optimized to take advantage

Solving Problems 27Solving ProblemsTroubleshooting TipsFollow these tips when you troubleshoot your computer:• If you added or removed a part before t

28 Solving Problemswww.dell.com | support.dell.comCD and DVD drive problems NOTE: High-speed CD or DVD drive vibration is normal and may cause noise,

Solving Problems 29Hard drive problemsE-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow th

Contents 3ContentsFinding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Setting Up and Using Your ComputerAttaching

30 Solving Problemswww.dell.com | support.dell.comError Messages CAUTION: Before you begin any of the procedures in this section, follow the safety i

Solving Problems 31Media Card Reader Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located

32 Solving Problemswww.dell.com | support.dell.comKeyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safet

Solving Problems 33The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown.A program stop

34 Solving Problemswww.dell.com | support.dell.comOther software problemsMemory Problems CAUTION: Before you begin any of the procedures in this sect

Solving Problems 35Mouse Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Prod

36 Solving Problemswww.dell.com | support.dell.comNetwork Problems CAUTION: Before you begin any of the procedures in this section, follow the safety

Solving Problems 37Printer Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Pro

38 Solving Problemswww.dell.com | support.dell.comScanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety

Solving Problems 39Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located

4 Contents2 Solving ProblemsTroubleshooting Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Battery Problems. . . . . . . . . .

40 Solving Problemswww.dell.com | support.dell.comNo sound from headphonesVideo and Monitor Problems See the monitor documentation for troubleshootin

Solving Problems 41If the screen is difficult to readTEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by testing it with ano

42 Solving Problemswww.dell.com | support.dell.com

Troubleshooting Tools 43Troubleshooting ToolsDiagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the safety ins

44 Troubleshooting Toolswww.dell.com | support.dell.comMemory modules are detected, but a memory failure has occurred.• If you have two or more memory

Troubleshooting Tools 45No memory modules are detected.• If you have two or more memory modules installed, remove the modules, reinstall one module (s

46 Troubleshooting Toolswww.dell.com | support.dell.comDell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the s

Troubleshooting Tools 474When the Dell Diagnostics Main Menu appears, select the test you want to run (see page 47).Dell Diagnostics Main Menu1After t

48 Troubleshooting Toolswww.dell.com | support.dell.com4Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and rest

Troubleshooting Tools 495Click Device Manager.6Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the

Contents 53 Troubleshooting ToolsDiagnostic Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Dell Diagnostics. . . . . . .

50 Troubleshooting Toolswww.dell.com | support.dell.comResolving Software and Hardware IncompatibilitiesIf a device is either not detected during the

Troubleshooting Tools 51 NOTICE: Before you restore the computer to an earlier operating state, save and close any open files and exit any open progr

52 Troubleshooting Toolswww.dell.com | support.dell.comUsing Dell PC Restore by Symantec NOTE: Dell PC Restore by Symantec is not available in all co

Removing and Installing Parts 53Removing and Installing PartsBefore You BeginThis chapter provides procedures for removing and installing the componen

54 Removing and Installing Partswww.dell.com | support.dell.com CAUTION: Before you begin any of the procedures in this section, follow the safety ins

Removing and Installing Parts 559873*56124**Not present on all computers.1 breakaway hinges (2) To prevent damage to your computer, the front door is

56 Removing and Installing Partswww.dell.com | support.dell.comBack View7 hard-drive activity light The hard-drive activity light is on when the compu

Removing and Installing Parts 571 modem connector Use the modem connector to connect your computer to the Internet.2 network adapter connectorTo attac

58 Removing and Installing Partswww.dell.com | support.dell.comReattaching the Front DoorTo prevent damage to your computer, the front door is designe

Removing and Installing Parts 59Opening the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instruc

6 ContentsMedia Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Removing a Media Card Reader . . . . . . . . . . . . .

60 Removing and Installing Partswww.dell.com | support.dell.comInside View Of Your Computer CAUTION: Before you begin any of the procedures in this s

Removing and Installing Parts 61hard drivecard slotspower supplyheat sink and blower assemblysystem boardCD or DVD driveback of computer

62 Removing and Installing Partswww.dell.com | support.dell.comSystem Board Componentsfront-panel USB connector for Media Card Reader (FPUSB)battery s

Removing and Installing Parts 63MemoryYou can increase your computer memory by installing memory modules on the system board.Your computer supports DD

64 Removing and Installing Partswww.dell.com | support.dell.com NOTICE: If you remove your original memory modules from the computer during a memory

Removing and Installing Parts 654Align the notch on the bottom of the module with the crossbar in the connector. NOTICE: To avoid damage to the memor

66 Removing and Installing Partswww.dell.com | support.dell.comRemoving Memory CAUTION: Before you begin any of the procedures in this section, follo

Removing and Installing Parts 67If you are installing or replacing a PCI Express card, follow the procedures in the next section. If you are removing

68 Removing and Installing Partswww.dell.com | support.dell.com4If you are replacing a card that is already installed in the computer, remove the card

Removing and Installing Parts 695Prepare the card for installation.See the documentation that came with the card for information on configuring the ca

Contents 7FCC Notices (U.S. Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95Class A . . . . . . . . . . . . . . . . . . . . . . .

70 Removing and Installing Partswww.dell.com | support.dell.com9Press the retention arm into place, securing the card(s) in the computer. NOTICE: Do

Removing and Installing Parts 71 NOTICE: To connect a network cable, first plug the cable into the network device and then plug it into the computer.

72 Removing and Installing Partswww.dell.com | support.dell.com5Disconnect the USB cable on the back of the Media Card Reader from the front panel USB

Removing and Installing Parts 733Open the computer cover (see page 59).4Disconnect the cable from the back of the CD drive.5Remove the Media Card Read

74 Removing and Installing Partswww.dell.com | support.dell.com9Press in on the release tabs at each end of the bracket and slide the unit until it cl

Removing and Installing Parts 753Remove the existing modem:aDisconnect the modem cable from the modem.bUse a size #1 screwdriver to remove the screws

76 Removing and Installing Partswww.dell.com | support.dell.com NOTICE: Before you remove or install the modem, make sure to disconnect all telephone

Removing and Installing Parts 77cTo release the modem connector, gently open the tabs on each side of the external clip that holds the external modem

78 Removing and Installing Partswww.dell.com | support.dell.comBatteryReplacing the Battery CAUTION: Before you begin any of the procedures in this s

Removing and Installing Parts 79 NOTICE: To avoid damage to the battery connector, you must firmly support the connector while installing or removing

8 Contents

80 Removing and Installing Partswww.dell.com | support.dell.com NOTICE: To connect a network cable, first plug the cable into the network device and

Appendix 81AppendixSpecificationsProcessorProcessor typeIntel® Pentium® 4 processor 520, 530, 540, 550, 560, and 570 with Hyper-Threading technologyNO

82 Appendixwww.dell.com | support.dell.comBIOS chip (NVRAM) 4MbNIC Integrated network interface capable of 10/100 Mbps communicationSystem clock 800-M

Appendix 83ConnectorsExternal connectors:Serial 9-pin, 16550C-compatible connectorIEEE 1394 one 6-pin powered back-panel connector (not present on all

84 Appendixwww.dell.com | support.dell.comControls and LightsPower control push buttonPower light green light — Blinking green in sleep state; solid g

Appendix 85System SetupOverviewUse system setup as follows: • To change the system configuration information after you add, change, or remove any hard

86 Appendixwww.dell.com | support.dell.comBefore you use system setup, it is recommended that you write down the system setup screen information for f

Appendix 87System Setup Options NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not a

88 Appendixwww.dell.com | support.dell.comUSB Controller Set to On (default) so that USB devices will be detected and supported in the operating syste

Appendix 89Admin Password This option provides restricted access to the computer's system setup program in the same way that access to the system

Finding Information 9Finding Information NOTE: Additional documentation may be included with your computer, depending on your country.What are you lo

90 Appendixwww.dell.com | support.dell.comBoot SequenceThis feature allows you to change the boot sequence for devices. NOTICE: If you modify any boo

Appendix 91 NOTE: To boot to a USB device, the device must be bootable. To make sure your device is bootable, check the device documentation. NOTE: Y

92 Appendixwww.dell.com | support.dell.com4Connect your computer and monitor to electrical outlets, and turn them on.5After the Microsoft® Windows® de

Appendix 93Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Prod

94 Appendixwww.dell.com | support.dell.comIf you notice problems, such as skipping, with the playback quality of your CDs or DVDs, try cleaning the di

Appendix 95Definition of "Third-Party" Software and PeripheralsThird-party software and peripherals include any peripheral, accessory, or so

96 Appendixwww.dell.com | support.dell.comharmful interference to radio or television reception, which can be determined by turning the equipment off

Appendix 97Country (City)International Access Code Country CodeCity CodeDepartment Name or Service Area,Website and E-Mail AddressArea Codes,Local Num

98 Appendixwww.dell.com | support.dell.comAustria (Vienna)International Access Code: 900Country Code: 43City Code: 1Website: support.euro.dell.comE-ma

Appendix 99Canada (North York, Ontario)International Access Code: 011Online Order Status: www.dell.ca/ostatusAutoTech (automated technical support)tol