Dell 966 All In One Photo Printer User Manual

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Dell™ Photo All-In-One Printer 966 User's Guide
To order ink or supplies from Dell:
1. Double-click the icon on your desktop.
2. Visit Dell's website, or order Dell printer supplies by phone.
www.dell.com/supplies
For the best service, make sure you have the Dell printer Service Tag available.
Finding Information Faxing
About Your Printer Understanding the Software
Understanding the Operator
Panel Menus
Installing the Dell 966 Internal
Wireless/Ethernet Adapter
Loading Paper and Originals Maintenance
Printing Troubleshooting
Printing From a Memory Card
or USB Key
Specifications
Copying Appendix
Scanning Licensing Notice
Notes, Notices, and Cautions
Information in this document is subject to change without notice.
© 2007 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Dell Picture Studio, and Dell Ink Management System are trademarks of Dell Inc.; Microsoft
and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries. Windows Server and Windows NT
are registered trademarks of Microsoft Corporation. Windows Vista is either a trademark or a registered trademark of Microsoft Corporation in
the United States and/or other countries. Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell Inc. under
license. EMC is a registered trademark of EMC Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their
products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to
restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and
in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA.
Model 966
NOTE: A NOTE indicates important information that helps you make better use of your printer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
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Summary of Contents

Page 1 - Notes, Notices, and Cautions

Dell™ Photo All-In-One Printer 966 User's GuideTo order ink or supplies from Dell:1. Double-click the icon on your desktop.2. Visit Dell's

Page 2

c. Click Dell Photo AIO Printer 966.4. Select Dell All-In-One Center.The Dell All-In-One Center opens.5. In the Dell All-In-One Center, you can eit

Page 3 - Finding Information

Use media that follows the printer's Media Guidelines.Make sure that the media is properly loaded in the input tray.Do not overload the input tra

Page 4

Printing From a Memory Card or USB Key Printing Photos Altering Photos Before Printing Printing Microsoft Office FilesMost digital cameras use a me

Page 5

4. Press the left or right Arrow button to scroll through the photos on the memory card or USB key.5. Press the Select button to select a phot

Page 6 - Connecting to a Telephone

If your camera supports DPOF, you can specify which photos to print, and how many of each, while the memory card isstill in the camera. The printer re

Page 7

3. Press the button to access the Print Files Mode menu.4. Press the up or down Arrow button to scroll to the file that you want to print.5.

Page 8 - Sending a Fax

SpecificationsOverview Operating System SupportEnvironmental Specifications Memory Specifications and RequirementsPower Consumption and Requirements M

Page 9

Fax Mode CapabilitiesWhen you scan to fax, your document will scan in at 200 dpi (dots per inch). You can fax black and white documents.For faxing to

Page 10 - Sending a Broadcast Fax

Media Types and SizesCablesYour printer uses a Universal Serial Bus (USB) cable (sold separately).Media type: Sizes supported: Load up to:Plain paperL

Page 12 - Creating a Fax Cover Page

Copying Copying Documents Collating Copies Copying Photos Copying a Two-sided Document Making a Duplex Copy Changing Copy SettingsCopying Docume

Page 13 - Using Auto Fax Convert

NOTE: You can also use the Phone Book or Redial History option to select phone numbers. Each numberyou select or enter is added to the fax list until

Page 14 - Receiving a Fax

4. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 966.For Windows Vista:a. Click ® Programs.b. Click Dell Printers.c

Page 15 - Changing the Pickup Code

4. From the main menu, press the up or down Arrow button to scroll to Copy, and then press the Selectbutton.5. Press the up or down Arrow button

Page 16 - Changing the Fax Setup

10. Click OK.11. When you are finished customizing your settings, click Copy Now.Copying PhotosUsing the Operator Panel1. Turn on the printer.2. L

Page 17 - Using Speed Dial

4. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 966.For Windows Vista:a. Click ® Programs.b. Click Dell Printers.c

Page 18 - Blocking Faxes

optional duplex unit) or 2-Sided Original, 2-Sided Copy (if you have the optional duplex unit), and then pressthe Select button .5. Press the Start

Page 19 - Creating Fax Activity Report

c. Click Dell Photo AIO Printer 966.2. Select Dell All-In-One Center.The Dell All-In-One Center opens.3. Select the number of copies (1–99) and col

Page 20

Appendix Dell Technical Support Policy Contacting Dell Warranty and Return PolicyDell Technical Support PolicyTechnician-assisted technical support

Page 21 - About Your Printer

[email protected] (Asian/Pacific countries only)[email protected] (Canada only)Warranty and Return PolicyDell Inc. (“Dell”) manufactures its ha

Page 22

ScanningScanning Single-page Documents or Photos Editing Scanned ImagesScanning Multiple Photos Saving an Image on Your ComputerScanning Multiple-page

Page 23

7. When you finish customizing your settings, click Scan Now.Scanning Multiple PhotosNOTE: Some programs do not support multiple-page scanning.1. Tu

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more information, see Entering a Fax Number.4. Press the Select button .5. Press the up or down Arrow button to scroll to Delay Sending Fax, and

Page 25 - Understanding the Software

11. Place the next photo on the scanner glass, and click Yes. Repeat until you finish scanning all photos.12. Click No when asked for another page.T

Page 26

4. From the main menu, press the up or down Arrow button to scroll to Scan, and then press the Selectbutton .The printer automatically detects i

Page 27

6. From the Dell Networking Options dialog, click Change your PC name and PIN for network scanning.7. Follow the instructions on the screen.8. When

Page 28 - Using Printing Preferences

The scanned text opens in the program you selected.Editing Scanned Images1. Turn on your computer and printer, and make sure they are connected.2. L

Page 29 - Using Memory Card Manager

Saving an Image on Your Computer1. Turn on your computer and printer, and make sure they are connected.2. Load your original document.3. Click Star

Page 30 - Dell Ink Management System

3. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 966.For Windows Vista:a. Click ® Programs.b. Click Dell Printers.c

Page 31

3. Click Start® Programs or All Programs® Dell Printers® Dell Photo AIO Printer 966.For Windows Vista:a. Click ® Programs.b. Click Dell Printers.c

Page 32 - Copy Mode

b. Click Dell Printers.c. Click Dell Photo AIO Printer 966.2. Select Dell All-In-One Center.The Dell All-In-One Center opens.3. From the Send scan

Page 33 - Photo Mode

Licensing Notice BSD License and Warranty statements GNU LicenseThe printer resident software contains:Software developed and copyrighted by Dell an

Page 34 - Photo Edit Mode Menu

PreambleThe licenses for most software are designed to take away your freedom to share and change it. By contrast, the GNUGeneral Public License is in

Page 35 - Camera Selection Preview

c. Browse for an image of your company logo, and click Open.d. Adjust your logo, if necessary.e. Click OK.9. Click OK.Sending a Color Fax1. Make

Page 36 - Fax Mode

terms, do not apply to those sections when you distribute them as separate works. But when you distribute the samesections as part of a whole which is

Page 37 - Phone Number Search Menu

9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time.Such new versions will be simi

Page 38 - Phone Book Edit Group Menu

to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish);that you receive source code or

Page 39 - Edit Fax Settings Menu

act of running a program using the Library is not restricted, and output from such a program is covered only if itscontents constitute a work based on

Page 40 - History and Reports Menu

If such an object file uses only numerical parameters, data structure layouts and accessors, and small macros and smallinline functions (ten lines or

Page 41 - Ringing and Answering Menu

11. If, as a consequence of a court judgment or allegation of patent infringement or for any other reason (not limited topatent issues), conditions ar

Page 42 - Dialing and Sending Menu

3. Press the up or down Arrow button to scroll to Dialing and sending, and then press the Select button .4. Press the up or down Arrow button

Page 43

button .b. Press the up or down Arrow button to scroll to Auto Answer.c. Press the left or right Arrow button to scroll to On or Scheduled,

Page 44 - Blocked Fax Edit Entry Menu

Printing a Long Fax1. From the main menu, press the up or down Arrow button to scroll to Fax, and then press the Select button .2. Press the up or

Page 45 - Scan Mode

Using Speed DialTo make sending faxes easier, you can assign a speed dial number to 89 individual contacts and 10 groups that can holdup to 30 phone n

Page 46 - Setup Mode

3. Press the up or down Arrow button to scroll to Add Entry, and then press the Select button .4. Use the keypad to enter a Name and Fax Number

Page 47

.5. Use the keypad to specify a name.6. Use the keypad to enter a fax number, and then press the Select button .Turning on Fax Blocking1. From the

Page 48 - Printer Default Settings Menu

July 2007 SRV FT715 Rev. A01

Page 49 - Photo Default Settings Menu

Using the ComputerCreating a Report for Sent or Outgoing Faxes1. Click Start® Programs or All Programs® Dell PC Fax® Dell PC Fax.For Windows Vista:

Page 50

About Your Printer Understanding the Printer Parts Understanding the Operator PanelYou can use your printer to do a variety of things. A few importa

Page 51 - Scan Default Settings Menu

7 PictBridgeconnectorThe connector you use to connect your PictBridge-enabled digital camera or a USB key toyour printer.8 Memory cardslotsSlots into

Page 52 - TCP/IP Menu

Understanding the Operator Panelin these countries.15 USB connector Slot into which you plug the USB cable (sold separately). The other end of the USB

Page 53 - Maintenance Mode

printer needs power to perform regular maintenance on cartridges.NOTE: To conserve power, press and hold the Power button to put your printeron a 1

Page 54 - Bluetooth Mode

Understanding the Software Using the Dell All-In-One Center Using the Dell Fax Solutions Software Using Printing Preferences Using Memory Card Man

Page 55

Manage photos (copy them to folders, print them, perform creative copying).To access the Dell All-In-One Center:1. Click Start® Programs or All Progr

Page 56 - Wireless Encryption

The Dell Fax Solutions Software allows you to:Send and receive faxes.Manage your phonebook.Create a cover page.View fax history.Create a fax report.Ad

Page 57 - Installing the Adapter

You can view more options when you click Sending Settings or Received Settings. Click on each tab, and change thesettings as necessary.Using Printing

Page 58

Using Memory Card ManagerMemory Card Manager allows you to display, manage, edit, print, and save photos from your memory card or USBDraft is the fast

Page 59

Finding InformationWhat are youlooking for?Find it hereDrivers for myprinterMy User'sGuideDrivers and Utilities CDIf you purchased your Dell comp

Page 60 - Configuration Overview

memory key to your computer.To launch Memory Card Manager:1. Insert a memory card into the memory card slot or a USB memory key into the PictBridge p

Page 61

Removing and Reinstalling SoftwareIf your printer does not function properly, or communication error messages appear when using your printer, you canr

Page 62

Understanding the Operator Panel MenusCopy Mode Setup ModePhoto Mode Maintenance ModePrint Files Mode PictBridge ModeFax Mode Bluetooth ModeScan Mode

Page 63

Photo ModeMost digital cameras use a memory card to store photos. Your printer supports the following digital media:CompactFlash Type I and IIMemory S

Page 64 - Loading Paper and Originals

Photo More Options MenuThe Photo More Options menu is accessed by pressing the Menu button while you have selected a photo in thePhoto Preview mode.

Page 65 - Print Media Guidelines

Photo Print Settings Menu or Photo Default Settings MenuYou can access the Photo Print Settings menu by selecting Change Default Settings from the Pho

Page 66 - Loading Banner Paper

Print Files ModeUse the Print Files mode to print Microsoft® Office files stored on your USB key or memory card. The printer recognizesMicrosoft Offic

Page 67 - Understanding Tray Linking

Phone Book MenuThe Phone Book menu is accessed by selecting Phone Book from the Fax Mode menu. You can also access this menuby selecting Speed Dial Ph

Page 68

You can access the Phone Book Search menu by selecting Phone Number Search from the Phone Book menu.Phone Book Edit Entry MenuYou can access the Phone

Page 69

Phone Book Add Group MenuYou can access the Phone Book: Add Group menu by selecting Add Group from the Phone book menu.Auto Answer Schedule MenuYou ca

Page 70 - Loading Original Documents

Latest driversfor my printerAnswers totechnicalservice andsupportquestionsDocumentationfor my printerDell Support Website: support.dell.comThe Dell Su

Page 71 - On the Scanner Glass

Cover Page MenuYou can access the Cover Page menu by pressing the Menu button when Cover Page is highlighted in the Edit FaxSettings menu. From the

Page 72 - 3. Close the top cover

Fax History More Options MenuYou can access the Fax History More Options menu by highlighting one of the numbers shown on the Fax Historyscreen and pr

Page 73 - Maintenance

Fax Printing MenuYou can access the Fax Printing menu by selecting Fax Printing from the Fax Setup menu.Dialing and Sending MenuYou can access the Dia

Page 74

SuperfineUltrafineDial MethodTouch-tone*PulseBehind PBX (Dial Tone Detect Off)Redial Time1 Minute2 Minutes*3 Minutes4 Minutes5 Minutes6 Minutes7 Minut

Page 75 - Aligning Ink Cartridges

Fax Blocking MenuYou can access the Fax Blocking menu by selecting Fax Blocking from the Fax Setup menu.When fax blocking is on, calls received from f

Page 76

Blocked Fax Add Entry MenuYou can access the Blocked Fax Add Entry menu by selecting Blocked Fax Add Entry from the Fax Blocking menu.You can add up t

Page 77

Setup ModeTo access the Setup menu:1. From the main menu, press the up or down Arrow button to scroll to Setup.2. Press the Select button .Paper

Page 78 - Printing

menu, Photo Print Settings menu, Photo Default Settings menu, Print File Default Settings menu, Fax Printingmenu, or Bluetooth Default Settings menu.P

Page 79 - Printing Envelopes

Printer Default Settings MenuYou can view or change the Printer Default Settings by selecting Change Printer Default Settings from the Setupmenu.* Fac

Page 80

Set Date and Time MenuYou can view or change the Set Date and Time menu by selecting Set Date and Time from the Printer DefaultSettings menu.Copy Defa

Page 81

Faxing Setting Up the Printer With External Devices Sending a Fax Receiving a Fax Changing the Fax Setup Using Speed Dial Blocking Faxes Creati

Page 82

You can view or change the Photo Default Settings by selecting Change Photo Default Settings from the Setupmenu or by selecting Change Default Setting

Page 83 - Automatic Duplex

Fax Setup from the Fax Mode menu. For more information, see Fax Setup Menu.Scan Default Settings MenuYou can view or change the Scan Default Settings

Page 84 - Manual Duplex

Network Setup MenuYou can access Setup menu by selecting Network Setup from the Setup menu.Wireless MenuYou can view or change the settings in the Wir

Page 85 - Printing a Banner

You can view or change the settings in the TCP/IP Menu by selecting TCP/IP from the Network Setup menu.Maintenance ModeTo access Maintenance mode opti

Page 86 - Troubleshooting

PictBridge ModeYour printer automatically switches to PictBridge mode when you connect a PictBridge-enabled camera. You can printpictures using the co

Page 87

Bluetooth icon appears on the display once the USB Bluetooth adapter is active.To view or change Bluetooth Default Settings:1. Press the up or down

Page 88 - General Problems

Installing the Dell 966 Internal Wireless/EthernetAdapter Minimum Requirements for Setup Wireless Network Settings Wireless Encryption Installing

Page 89 - Copying Problems

WEP with either 64-bit or 128-bit keyWPA with either 128-bit TKIP encryption engine, or 128-bit AES-CCMP encryption engineA WPA (WiFi Protected Access

Page 90 - Scanning Problems

NOTE: To verify that your adapter is aligned properly, make sure the Ethernet port is located on the left sideof the adapter.6. Tighten the thumb scr

Page 91

Follow the instructions on your screen to complete installation. For more information about configuring youradapter to work on the network, see Config

Page 92 - Fax Problems

1. Connect one end of the phone cord to the FAX connector ( —upper connector).2. Connect the other end of the phone cord to an active telephone wall

Page 93

6. If you selected Peer-to-Peer Client: Enter the remote computer's name and the shared printer's name, and thenclick Next. Follow the inst

Page 94 - Paper Problems

d. Select your Wireless Mode.For Infrastructure Mode, select Access an existing network through a wireless router(Infrastructure Mode) - Typical, and

Page 95 - Check for a paper jam

3. On the Apply and Verify Wireless Settings screen, check each network attribute to make sure thesettings are correct, and then click Next to apply

Page 96

You should verify that your adapter can communicate over the network before completing installation of the printersoftware.If the adapter was successf

Page 97 - Error Messages

Loading Paper and Originals Loading Paper Into Trays Understanding the Automatic Paper Type Sensor Loading Original DocumentsLoading Paper Into Tra

Page 98

5. Extend the paper support on the paper tray, and then lift the paper stop.NOTE: The paper exit tray can hold up to 50 sheets of paper.Print Media G

Page 99 - Avoiding Jams and Misfeeds

Loading Banner Paper1. Remove the paper tray.2. Remove any paper from the tray.3. Push the lever in, and then extend the tray until it is long enou

Page 100

4. Replace the paper tray.5. Tear off only the number of banner pages needed for the banner.6. Set the stack of paper on a flat surface in front of

Page 101 - Printing Photos

The Printing Preferences dialog box opens.5. On the Print Setup tab, select Automatic from the Paper Source drop-down list.6. On the Print Setup and

Page 102 - Printing a DPOF Selection

press the Select button .6. From the Paper Handling menu, specify the size and type of paper loaded in both paper trays.7. Press the up or down Arr

Page 103

1. Connect the DSL filter to an active telephone line.2. Connect the printer directly to the output on the DSL filter.NOTE: Do not install any split

Page 104 - 5. Press the Start button

The Printing Preferences dialog box opens.3. On the Print Setup tab, select the paper type.4. Click OK.To turn off the automatic paper type sensor f

Page 105 - Specifications

On the Scanner Glass1. Open the top cover.2. Place the document face down on the scanner glass.NOTE: Make sure the upper left corner of the front of

Page 107 - Media Types and Sizes

Maintenance Replacing Ink Cartridges Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles Restoring Factory Default SettingsDell ink cartrid

Page 108

5. Store the cartridges in an air-tight container, such as the storage unit you received with your photo cartridge, ordispose of them properly.6. If

Page 109 - Copying Documents

9. Lower the printer unit until it is completely closed.Aligning Ink CartridgesYour printer automatically prompts you to align the ink cartridges whe

Page 110 - Collating Copies

3. Right-click the printer icon.4. Click Printing Preferences.The Printing Preferences dialog box opens.5. Click the Maintenance tab.6. Click Alig

Page 111 - Using the Computer

5. Click the Maintenance tab.6. Click Clean Ink Cartridges.The cleaning page begins printing.7. If the print quality has not improved, click Clean

Page 112 - Copying Photos

PrintingPrinting Documents Printing Collated Copies of Your DocumentPrinting Photos Printing More Than One Page on a Sheet of PaperPrinting Envelopes

Page 113 - Copying a Two-sided Document

5. On the Print Setup tab, select Photo, and then select the dpi settings for the photo from the drop-down menu.NOTE: To print borderless photos, sel

Page 114 - Changing Copy Settings

2. Remove the blue protective plug from the PHONE jack connector ( —bottom connector).3. Connect a phone cord from the computer modem to the PHONE j

Page 115

This All-In-One (AIO) printer is compliant with Bluetooth Specification 1.2. It supports Object Push Profile. Checkwith your Bluetooth-enabled device

Page 116 - Appendix

7. From Discovery Mode , press the left or right Arrow button to scroll to On.8. From Security , press the left or right Arrow button to cho

Page 117 - Warranty and Return Policy

Printing Photos From a PictBridge-Enabled CameraYour printer supports PictBridge-enabled cameras.1. Insert one end of the USB cable into the camera.2

Page 118 - Scanning

8. When you are finished customizing your settings, click OK.The Printing Preferences dialog box closes.9. Click OK or Print.Printing More Than One

Page 119 - Scanning Multiple Photos

7. Select how you want to bind your pages.8. When you are finished customizing your settings, click OK.The Printing Preferences dialog box closes.9.

Page 120 - Scanning Across a Network

Printing a Banner1. Turn on your computer and printer, and make sure they are connected.2. Load paper. For more information, see Loading Banner Pape

Page 121

Troubleshooting Setup Problems General Problems Error Messages Improving Print Quality General Guidelines for Selecting or Loading Print Media A

Page 122

1. Click ® Programs.2. Click Dell Printers.If the printer does not appear in the list of printers, the printer software is not installed. Install the

Page 123 - Editing Scanned Images

Printer ProblemsEnsure the printer power cable is firmly connected to the printer and the electrical outlet.Determine if the printer has been held or

Page 124

Glossy paperTransparencyLabelsEnvelopesIron-on transfersFree up memory resources on your computer when print speed is slowClose all applications not i

Page 125

Sending a Fax Using the Operator Panel1. Make sure your printer is on and connected to an active telephone line.2. Load the paper. For more informat

Page 126 - Changing Scan Settings

4. From the Image Patterns tab, select Remove image patterns from magazine/newspaper (descreen), and thenclick OK.5. Click Copy Now.Make sure the docu

Page 127

For Windows Vista:a. Click ® Programs.b. Click Dell Printers.c. Click Dell Photo AIO Printer 966.2. Select Dell All-In-One Center.The Dell All-In-

Page 128 - Licensing Notice

5. Click Scan Now.Choose another application if scanning to an application fails.Using the operator panel1. From the main menu, press the up or down A

Page 129

Make sure your computer is not connected to the Internet by dial-up modem when trying to fax.When using an external modem, make sure it is turned on a

Page 130

4. Press the Back button .If the quality of the received fax is still poor, the fax machine at the receiving end may be limiting the fax quality. Any

Page 131

Make sure you loaded the paper correctly.For more information, see Loading Paper.Use only paper recommended for your printer.For more information, see

Page 132

3. Firmly grasp the paper, and gently pull it from the printer.4. Close the printer unit.5. Turn on the printer, and print the document again.If the j

Page 133

3. Close the ADF cover.4. Press the Select button .5. Resend your print job to print any missing pages.Error MessagesError Message: What it indicates

Page 134

Black or Photo Cartridge. cartridge carrier. For more information, seeReplacing Ink Cartridges.Right cartridge missing. InsertColor Cartridge. Inse

Page 135

Improving Print QualityIf you are not satisfied with the print quality of your documents, there are several different ways to improve the printquality

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