Dell B1265dfw Multifunction Mono Laser Printer User Manual

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Summary of Contents

Page 1 - User’s Guide

BASICUser’s GuideDell B1265dfwBASICUser’s GuideThis guide provides information concerning installation, basic operation and troubleshooting on windows

Page 2 - 4. Troubleshooting

101. IntroductionAbout this user’s guideThis user's guide provides information for your basic understanding of the machine as well as detailed st

Page 3 - 5. Appendix

Specifications1005. Appendix Power consumption Average operating mode Less than 400WReady mode Less than 50 WPower save mode Less than 3.3 WPower off

Page 4

Specifications1015. Appendix2 Print media specifications Type Size DimensionsPrint media weight/CapacityaTrayManual feederbPlain paperLetter 216 x 27

Page 5 - Key benefits

Specifications1025. AppendixEnvelopeEnvelope Monarch98 x 191 mm (3.87 x 7.5 inches) Not available in tray60 to 220 g/m2 (16 to 59 lbs bond)Envelope No

Page 6

Specifications1035. Appendix Card stockLetter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5,Postcard 4x6Refer to the Plain paper section121 to 1

Page 7 - Features

Specifications1045. Appendix3 System requirementsMicrosoft® Windows® Operating systemRequirement (recommended)CPU RAM free HDD spaceWindows® 2000 Int

Page 8

Specifications1055. Appendix • Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems.• Users who have administr

Page 9 - Useful to know

Specifications1065. AppendixLinux Items RequirementsOperating systemRedhat® Enterprise Linux WS 4, 5, 6(32/64 bit)Fedora 5 ~ 15 (32/64 bit)OpenSuSE®

Page 10 - About this user’s guide

Specifications1075. AppendixUnixItems RequirementsOperating system Sun Solaris 9, 10, 11 (x86, SPARC)HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itan

Page 11 - Warning

Specifications1085. Appendix4 Network environmentYou need to set up the network protocols on the machine to use it as your network machine. The follow

Page 12 - Caution

1095. AppendixDell technical support policyTechnician-assisted technical support requires the cooperation and participation of the customer in the tro

Page 13

111. IntroductionSafety informationThese warnings and precautions are included to prevent injury to you and others, and to prevent any potential damag

Page 14

1105. AppendixContacting DellYou can access Dell Support at www.dell.com/support. Select your region on the WELCOME TO DELL SUPPORT page, and fill in

Page 15

1115. AppendixWarranty and return policyDell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to

Page 16 - Machine overview

1125. AppendixRegulatory informationThis machine is designed for a normal work environment and certified with several regulatory statements.5 Laser sa

Page 17

Regulatory information1135. Appendix6 Ozone safety7 Mercury Safety8 Power saver9 RecyclingThis product’s ozone emission rate is under 0.1 ppm. Because

Page 18

Regulatory information1145. Appendix10 Correct disposal of this product (Waste electrical & electronic equipment)(Applicable in countries with sep

Page 19 - Control panel overview

Regulatory information1155. Appendix13 Radio frequency emissionsFCC information to the userThis device complies with Part 15 of the FCC Rules. Operati

Page 20

Regulatory information1165. Appendix14 United States of AmericaFederal Communications Commission (FCC)Intentional emitter per FCC Part 15Low power, Ra

Page 21

Regulatory information1175. Appendix15 Russia only16 Germany only17 Turkey only18 Thailand only19 Canada onlyThis product meets the applicable Industr

Page 22 - Turning on the machine

Regulatory information1185. Appendix20 Fax BrandingThe Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or

Page 23 - Installing the driver locally

Regulatory information1195. Appendix FCC Regulations state that changes or modifications to this equipment not expressly approved by the manufacturer

Page 24

Safety information121. Introduction Caution5 Operating method CautionDuring an electrical storm or for a period of non-operation, remove the power plu

Page 25

Regulatory information1205. Appendix If you cut off the moulded plug, get rid of it straight away.You cannot rewire the plug and you may receive an el

Page 26 - Reinstalling the driver

Regulatory information1215. AppendixEC CertificationCertification to 1999/5/EC Radio Equipment & Telecommunications Terminal Equipment Directive (

Page 27 - 2. Menu overview and basic

Regulatory information1225. Appendix24 Israel only25 Regulatory compliance statementsWireless guidanceLow power, Radio LAN devices (radio frequency (R

Page 28 - Menu overview

Regulatory information1235. AppendixIn environments where the risk of interference to other devices or services is harmful or perceived as harmful, th

Page 29

1245. AppendixCopyrightInformation in this document is subject to change without notice.©2013 Dell Inc. All rights reserved.Reproduction of these mate

Page 30

ADVANCEDUser’s GuideDell B1265dfwADVANCEDUser’s GuideThis guide provides information about installation, advanced configuration, operation and trouble

Page 31

126ADVANCED1. Software InstallationInstallation for Mac 129Reinstallation for Mac 130Installation for Linux 131Reinstallation for Linux 1322. Usin

Page 32

127ADVANCED6. TroubleshootingPaper feeding problems 247Power and cable connecting problems 248Printing problems 249Printing quality problems 253Co

Page 33

1. Software InstallationThis chapter provides instructions for installing essential and helpful software for use in an environment where the machine i

Page 34 - Changing the display language

1291. Software InstallationInstallation for Mac1Make sure that the machine is connected to your computer and powered on.2 Insert the supplied softwar

Page 35 - Media and tray

Safety information131. Introduction6 Installation / Moving Warning CautionDo not allow too many papers to stack up in the paper output tray.It can dam

Page 36

1301. Software InstallationReinstallation for MacIf the printer driver does not work properly, uninstall the driver and reinstall it.1Open the Applic

Page 37

1311. Software InstallationInstallation for LinuxYou need to download Linux software packages from the Dell website to install the printer software (

Page 38

1321. Software InstallationReinstallation for LinuxIf the printer driver does not work properly, uninstall the driver and reinstall it. 1Make sure th

Page 39

2. Using a Network-Connected MachineThis chapter gives you step-by-step instructions for setting up a network connected machine and software.• Useful

Page 40

1342. Using a Network-Connected MachineUseful network programsThere are several programs available to setup the network settings easily in a network

Page 41 - 2 Unacceptable

1352. Using a Network-Connected MachineWired network setup3 Printing a network configuration reportYou can print Network Configuration Report from th

Page 42 - Transparency

Wired network setup1362. Using a Network-Connected Machine7 Enter the machine’s new information into the configuration window as follows. In a corpor

Page 43

Wired network setup1372. Using a Network-Connected Machine9 Enter the password and click OK.10 Select Network Connection on the Printer Connection Ty

Page 44 - Preprinted paper

1382. Using a Network-Connected MachineInstalling driver over the network The machine that does not support the network interface, it will not be abl

Page 45

Installing driver over the network1392. Using a Network-Connected Machine4 Choose Ethernet.5 Make sure that the machine is connected to the network a

Page 46 - On the scanner glass

Safety information141. Introduction7 Maintenance / Checking CautionUse the power cord supplied with your machine for safe operation. If you are using

Page 47 - In the document feeder

Installing driver over the network1402. Using a Network-Connected MachineFrom the Windows 8 Start Screen • Dell Printer Experience app can only be us

Page 48

Installing driver over the network1412. Using a Network-Connected Machine6 Read the license agreement and click Continue.7 Click Agree to agree to th

Page 49

Installing driver over the network1422. Using a Network-Connected Machine10 Input the printer description and Next.11 After the machine is added, cli

Page 50

Installing driver over the network1432. Using a Network-Connected Machine4 Unpack the UNIX printer driver package.For example, on IBM AIX, use the fo

Page 51

Installing driver over the network1442. Using a Network-Connected Machine4 Specify any printer description in the Description field. This is optional

Page 52 - Using a favorite setting

1452. Using a Network-Connected MachineIPv6 configuration IPv6 is supported properly only in Windows Vista or higher. If the IPv6 network seems to n

Page 53

IPv6 configuration1462. Using a Network-Connected MachineSetting IPv6 addressesThe machine supports the following IPv6 addresses for network printing

Page 54

IPv6 configuration1472. Using a Network-Connected Machine7 Enter the rest of the address (e.g.,:3FFE:10:88:194::AAAA. “A” is the hexadecimal 0 throug

Page 55 - Basic copying

1482. Using a Network-Connected MachineAirPrint11 Setting up AirPrintBonjour(mDNS) and IPP protocols are required on your machine to use the AirPrint

Page 56

1492. Using a Network-Connected MachineGoogle Cloud Print™Google Cloud Print™ is a service that allows you to print to a printer using your smart pho

Page 57

Safety information151. Introduction8 Supply usage CautionTo clean and operate the machine, strictly follow the user's guide provided with the mac

Page 58

Google Cloud Print™1502. Using a Network-Connected Machine10 Click Finish printer registration.11 Click Manage your printers.Now your printer is regi

Page 59 - Basic scanning

Google Cloud Print™1512. Using a Network-Connected MachinePrinting from the Chrome browserThe following steps are an example of using the Chrome brow

Page 60 - Basic faxing

1522. Using a Network-Connected MachineWireless network setup • Make sure your machine supports wireless networking. Wireless networking may not be a

Page 61

Wireless network setup1532. Using a Network-Connected Machine16 Introducing wireless set up methodsYou can set wireless settings either from the mach

Page 62

Wireless network setup1542. Using a Network-Connected Machine17 Using the WPS button If your machine and an access point (or wireless router) support

Page 63 - Darkness

Wireless network setup1552. Using a Network-Connected MachineConnecting in PBC mode1Press and hold the (WPS) button on the control panel for about

Page 64

Wireless network setup1562. Using a Network-Connected MachineCanceling the connection processTo cancel the wireless network connection when the machi

Page 65

Wireless network setup1572. Using a Network-Connected Machine• For Windows 8,If the installation window does not appear, from Charms, select Search &

Page 66 - Available supplies

Wireless network setup1582. Using a Network-Connected Machine7 Set your printer name and click Next.8 Setup installing printer software.9 After the i

Page 67 - Installing accessories

Wireless network setup1592. Using a Network-Connected MachineAccess point via USB cable in Windows• Items to prepare- Access point- Network-connected

Page 68

161. IntroductionMachine overview9 AccessoriesPower cord Quick installation guideSoftware CDaa. The software CD contains the print drivers and softwar

Page 69 - Storing the toner cartridge

Wireless network setup1602. Using a Network-Connected Machine4 Click New Printer.5 Choose Wireless.6 Click Next7 The software searches the wireless n

Page 70

Wireless network setup1612. Using a Network-Connected Machine8 After searching, the window shows the wireless network devices. Select the name (SSID)

Page 71 - Redistributing toner

Wireless network setup1622. Using a Network-Connected Machine9 When the wireless network setting is completed, disconnect the USB cable between the c

Page 72 - Replacing the toner cartridge

Wireless network setup1632. Using a Network-Connected Machine5 Choose Wireless.6 The software searches the wireless network. If the software has fail

Page 73 - Monitoring the supplies life

Wireless network setup1642. Using a Network-Connected Machine9 The Confirm Wireless Network Settings window appears. Click the settings and click Nex

Page 74 - Setting the toner low alert

Wireless network setup1652. Using a Network-Connected Machine14 After the installation is finished, a window asking you to print a test page appears.

Page 75 - Cleaning the machine

Wireless network setup1662. Using a Network-Connected Machine8 Click Agree to agree to the license agreement.9 When the message that warns that all a

Page 76

Wireless network setup1672. Using a Network-Connected Machine13 The window shows the wireless network settings and check if settings are right. Click

Page 77

Wireless network setup1682. Using a Network-Connected Machine- The machine installed with a wireless network interface-USB cable1Make sure that the m

Page 78

Wireless network setup1692. Using a Network-Connected Machine• Network Key: Enter the encryption network key value.• Confirm Network Key: Confirm the

Page 79

Machine overview171. Introduction10 Front view1 Document feeder cover 9 Output tray2 Document feeder guide cover 10 Output support3Document feeder ou

Page 80

Wireless network setup1702. Using a Network-Connected Machine20 Turning the Wi-Fi network on/off1Check whether the machine is connected to the networ

Page 81

Wireless network setup1712. Using a Network-Connected Machine- Windows user See "Access point via USB cable in Windows" on page 159.See &qu

Page 82

Wireless network setup1722. Using a Network-Connected Machine22 Troubleshooting for wireless networkProblems during setup or driver installationPrint

Page 83 - Tips for avoiding paper jams

Wireless network setup1732. Using a Network-Connected Machine• For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Print

Page 84

Wireless network setup1742. Using a Network-Connected Machine• Check whether firewall software (V3 or Norton) is blocking the communication. If the c

Page 85

3. Useful Setting MenusThis chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. •

Page 86

1763. Useful Setting MenusBefore you begin reading a chapterThis chapter explains all the features available for this series' models to help use

Page 87 - Clearing paper jams

1773. Useful Setting MenusPrint menu Some menus may not appear in the display depending on options or models. If so, it is not applicable to your mac

Page 88

1783. Useful Setting MenusCopy menu1 Copy feature Some menus may not appear in the display depending on options or models. If so, it is not applicabl

Page 89

Copy menu1793. Useful Setting MenusLayout > ID copyYour machine can print 2-sided originals on one sheet.The machine prints one side of the origin

Page 90

Machine overview181. Introduction11 Rear view1 Network port 4 USB port2 Extension telephone socket (EXT) 5 Power receptacle3 Telephone line socket (Li

Page 91

Copy menu1803. Useful Setting MenusLayout > Clone CopyPrints multiple original images on a single page. The number of images is automatically dete

Page 92 - Understanding the status LED

Copy menu1813. Useful Setting Menus2 Copy Setup Some menus may not appear in the display depending on options or models. If so, it is not applicable

Page 93

1823. Useful Setting MenusFax menu3 Fax Feature Some menus may not appear in the display depending on options or models. If so, it is not applicable

Page 94 - Paper Jam-related messages

Fax menu1833. Useful Setting Menus4 Sending setup Some menus may not appear in the display depending on options or models. If so, it is not applicabl

Page 95 - Toner-related messages

Fax menu1843. Useful Setting Menus5 Receiving setup Some menus may not appear in the display depending on options or models. If so, it is not applica

Page 96

1853. Useful Setting MenusSystem setup6 Machine setup Some menus may not appear in the display depending on options or models. If so, it is not appli

Page 97 - Misc. messages

System setup1863. Useful Setting MenusAuto ContinueDetermine whether or not the machine continues printing when it detects the paper does not match t

Page 98

System setup1873. Useful Setting Menus7 Paper setup Some menus may not appear in the display depending on options or models. If so, it is not applica

Page 99

System setup1883. Useful Setting Menus9 Report Some menus may not appear in the display depending on options or models. If so, it is not applicable t

Page 100 - Specifications

System setup1893. Useful Setting Menus10 Maintenance Some menus may not appear in the display depending on options or models. If so, it is not applic

Page 101

191. IntroductionControl panel overview12 Control panel1 Eco Turn into eco mode to reduce toner consumption and paper usage (see"Eco printing&quo

Page 102

System setup1903. Useful Setting Menus11 Clear setting Some menus may not appear in the display depending on options or models. If so, it is not appl

Page 103

System setup1913. Useful Setting Menus12 Network setup Some menus may not appear in the display depending on options or models. If so, it is not appl

Page 104

4. Special FeaturesThis chapter explains special copying, scanning, faxing, and printing features.• Altitude adjustment 193• Entering various characte

Page 105

1934. Special FeaturesAltitude adjustmentPrint quality is affected by atmospheric pressure, which is determined by the height of the machine above se

Page 106

1944. Special FeaturesEntering various charactersAs you perform various tasks, you may need to enter names and numbers. For example, when you set up

Page 107

1954. Special FeaturesSetting up the fax address bookYou can set up speed number with the fax numbers you use frequently via Embedded Web Service and

Page 108

Setting up the fax address book1964. Special Features5 Editing speed dial numbers1Select (fax) > (Address Book) > New & Edit > Speed

Page 109 - Dell technical support policy

Setting up the fax address book1974. Special Features7 Editing group dial numbers1Select (fax) > (Address Book) > New & Edit > Group

Page 110 - Contacting Dell

Setting up the fax address book1984. Special Features9 Printing address bookYou can check your (Address Book) settings by printing a list.1Select ct

Page 111 - Warranty and return policy

1994. Special FeaturesPrinting features For basic printing features, refer to the Basic Guide (see "Basic printing" on page 49). 10 Changin

Page 112 - Warning

2BASIC1. IntroductionKey benefits 5Features 7Useful to know 9About this user’s guide 10Safety information 11Machine overview 16Control panel ove

Page 113 - Regulatory information

Control panel overview201. Introduction7 Scan Switches to Scan mode.8 Menu Opens Menu mode and scrolls through the available menus. 9 Left/Right Arrow

Page 114

Printing features2004. Special FeaturesPrinting to a file (PRN)You will sometimes need to save the print data as a file. 1Check the Print to file box

Page 115 - FCC information to the user

Printing features2014. Special FeaturesItem DescriptionMultiple Pages per Side Selects the number of pages to print on a single sheet of paper. To pr

Page 116

Printing features2024. Special FeaturesDouble-sided Printing Print on both sides of a sheet of paper (manual). Before printing, decide how you want y

Page 117

Printing features2034. Special FeaturesWatermark(Creating a watermark)a To change the print settings from your software application, access Printing

Page 118

Printing features2044. Special FeaturesOverlayaThis option is available only when you use the SPL/PCL printer driver.An overlay is text and/or images

Page 119 - Important

Printing features2054. Special FeaturesOverlay(Using a page overlay)a Click the Advanced tab. b Select the desired overlay from the Text drop-down

Page 120 - Approvals and Certifications

Printing features2064. Special Features13 Mac printing Some features may not be available depending on models or options. It means that the features

Page 121 - EC Certification

Printing features2074. Special FeaturesUsing helpClick the question mark on the bottom-left corner of the window and click on the topic you want to k

Page 122 - Wireless guidance

Printing features2084. Special Features7 Change other printing options in each tab, if necessary.8 Click Print. Automatic/manual duplex printing may

Page 123

Printing features2094. Special Features15 Unix printing Some features may not be available depending on models or options. It means that the feature

Page 124 - Copyright

Control panel overview211. Introduction13 Adjusting the control panel

Page 125

Printing features2104. Special Features Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr

Page 126 - ADVANCED

2114. Special FeaturesScan features • For basic scanning features, refer to the Basic Guide (see "Basic scanning" on page 59).• This featur

Page 127

Scan features2124. Special Features18 Scanning from network connected machineMake sure the printer driver is installed on your computer using the sof

Page 128 - 1. Software Installation

Scan features2134. Special Features20 Scanning using the WIA driverYour machine supports the Windows Image Acquisition (WIA) driver for scanning imag

Page 129 - Installation for Mac

Scan features2144. Special Features22 Mac scanningScanning from USB connected machine1Make sure that the machine is connected to your computer and po

Page 130 - Reinstallation for Mac

Scan features2154. Special Features • If scanning does not operate in Image Capture, update Mac OS to the latest version. • For more information, ref

Page 131 - Installation for Linux

Scan features2164. Special Features8 The document is scanned and the image preview appears in the Preview Pane.9 Drag the pointer to set the image ar

Page 132 - Reinstallation for Linux

2174. Special FeaturesFax features For basic faxing features, refer to the Basic Guide (see "Basic faxing" on page 60). 24 Automatic redial

Page 133 - Connected Machine

Fax features2184. Special Features You can set your machine to print a confirmation report automatically each time sending a fax is completed. Press

Page 134 - Useful network programs

Fax features2194. Special Features28 Delaying a fax transmissionYou can set your machine to send a fax at a later time when you will not be present.

Page 135 - Wired network setup

221. IntroductionTurning on the machineConnect the machine to the electricity supply first.

Page 136

Fax features2204. Special FeaturesCanceling a reserved fax job1Press (fax) > (Menu) > Fax Feature > Cancel Job on the control panel.2 Se

Page 137

Fax features2214. Special Features30 Forwarding a sent fax to another destinationYou can set the machine to forward the received or sent fax to other

Page 138

Fax features2224. Special Features32 Receiving a fax in the computer • This feature may not be available depending on model or optional goods (see &q

Page 139

Fax features2234. Special Features To use the Ans/Fax mode, attach an answering machine to the EXT socket on the back of your machine. • DRPD: you c

Page 140

Fax features2244. Special Features36 Receiving faxes with an extension telephoneWhen you are using an extension telephone connected to the EXT socket

Page 141

Fax features2254. Special Features38 Receiving in secure receiving mode This feature may not be available depending on model or optional goods (see &

Page 142 - Add a network printer

Fax features2264. Special Features3 Press OK.4 Press (Stop/Clear) to return to ready mode.40 Receiving faxes in memorySince your machine is a multi-

Page 143 - Setting up the printer

5. Useful Management ToolsThis chapter introduces management tools provided to help you make full use of your machine. • Accessing management tools 22

Page 144

2285. Useful Management ToolsAccessing management toolsDell provides a variety of management tools for Dell printers. 1Make sure that the machine is

Page 145 - IPv6 configuration

2295. Useful Management ToolsUsing Firmware update utilityFirmware Update Utility allows you to maintain your machine by upgrading firmware.1From the

Page 146

231. IntroductionInstalling the driver locallyA locally connected machine is a machine directly attached to your computer using the cable. If your mac

Page 147

2305. Useful Management ToolsUsing Dell Supplies Ordering UtilityTo order replacement toner cartridges or supplies from Dell: Availabe for Windows or

Page 148 - AirPrint

2315. Useful Management ToolsUsing Embedded Web Service • Internet Explorer 6.0 or higher is the minimum requirement for Embedded Web Service.• Embed

Page 149 - Google Cloud Print™

Using Embedded Web Service2325. Useful Management Tools• Usage Counters: Shows the usage count by print types: simplex and duplex.• Current Settings:

Page 150

2335. Useful Management ToolsUsing Dell Printer Manager • Available for Windows and Mac OS users only (see "Software" on page 7).• For Win

Page 151

Using Dell Printer Manager2345. Useful Management Tools Select the Help menu or click the button from the window and click on any option you want t

Page 152 - Wireless network setup

Using Dell Printer Manager2355. Useful Management Tools4 Advanced settings user interface overviewThe advanced user interface is intended to be used

Page 153

2365. Useful Management ToolsUsing Dell Printer Status The Dell Printer Status is a program that monitors and informs you of the machine status. • T

Page 154 - Choosing your type

Using Dell Printer Status2375. Useful Management Tools2 Option You can set printing job alert related settings. 3Order Supplies You can order replace

Page 155

2385. Useful Management ToolsUsing Dell Printer Experience Dell Printer Experience is a Dell application that combines Dell machine settings and mach

Page 156

Using Dell Printer Experience2395. Useful Management Tools7 Printing from Windows 8This section explains common printing tasks from the Start screen.

Page 157

Installing the driver locally241. Introduction4 Choose USB.5 Follow the instructions in the installation window.From the Windows 8 Start Screen • Dell

Page 158

Using Dell Printer Experience2405. Useful Management Tools5 Click the Print button to start the print job.Cancelling a print jobIf the printing job i

Page 159

Using Dell Printer Experience2415. Useful Management ToolsBasic tabBasicThis option allows you to choose the basic printing settings such as copies,

Page 160

Using Dell Printer Experience2425. Useful Management Tools8 Scanning from Windows 8 This section is for the users with multi-functional printers. Sca

Page 161

2435. Useful Management ToolsUsing the Linux Unified Driver ConfiguratorThe Unified Driver Configurator is a tool primarily intended for configuring

Page 162

Using the Linux Unified Driver Configurator2445. Useful Management Tools10 Printers configurationPrinters configuration has the two tabs: Printers an

Page 163

Using the Linux Unified Driver Configurator2455. Useful Management ToolsClasses tabThe Classes tab shows a list of available machine classes.• Refres

Page 164

6. TroubleshootingThis chapter gives helpful information for what to do if you encounter an error.• Paper feeding problems 247• Power and cable connec

Page 165

2476. TroubleshootingPaper feeding problemsCondition Suggested solutionsPaper jams during printing. Clear the paper jam.Paper sticks together. • Chec

Page 166

2486. TroubleshootingPower and cable connecting problemsCondition Suggested solutionsThe machine is not receiving power, or the connection cable betw

Page 167 - Ad hoc via USB cable in Mac

2496. TroubleshootingPrinting problemsCondition Possible cause Suggested solutionsThe machine does not print.The machine is not receiving power.Conne

Page 168

Installing the driver locally251. Introduction • If you want to install Dell’s printer management tools, you need to install them using the supplied s

Page 169

Printing problems2506. TroubleshootingThe machine does not print.The machine may be configured incorrectly. Check the Printing Preferences to ensure

Page 170

Printing problems2516. TroubleshootingThe machine prints, but the text is wrong, garbled, or incomplete.The machine cable is loose or defective. Disc

Page 171 - Setting up the mobile device

Printing problems2526. TroubleshootingBefore printing, the machine emits vapor near the output tray.Using damp paper can cause vapor during printing.

Page 172

2536. TroubleshootingPrinting quality problemsIf the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction i

Page 173 - Other problems

Printing quality problems2546. TroubleshootingToner specks • The paper may not meet specifications; for example, the paper may be too moist or rough.

Page 174

Printing quality problems2556. TroubleshootingVertical lines If black vertical streaks appear on the page:• The surface (drum part) of the toner cart

Page 175 - 3. Useful Setting Menus

Printing quality problems2566. TroubleshootingVertical repetitive defects If marks repeatedly appear on the printed side of the page at even interval

Page 176 - 3. Useful Setting Menus

Printing quality problems2576. TroubleshootingMisformed characters • If characters are improperly formed and producing hollow images, the paper stock

Page 177 - Print menu

Printing quality problems2586. TroubleshootingWrinkles or creases • Ensure that the paper is loaded properly.• Check the paper type and quality.• Tur

Page 178 - Copy menu

Printing quality problems2596. TroubleshootingLoose toner • Clean the inside of the machine (see "Cleaning the machine" on page 75).• Check

Page 179

261. IntroductionReinstalling the driverIf the printer driver does not work properly, follow the steps below to reinstall the driver.15 Windows1From t

Page 180

Printing quality problems2606. Troubleshooting Curl If the printed paper is curled or paper does not feed into the machine:• Turn the stack of paper

Page 181

2616. TroubleshootingCopying problemsCondition Suggested solutionsCopies are too light or too dark. Adjust the darkness in copy feature to lighten or

Page 182 - Fax menu

2626. TroubleshootingScanning problemsCondition Suggested solutionsThe scanner does not work. • Make sure that you place the original to be scanned f

Page 183

2636. TroubleshootingFaxing problemsCondition Suggested solutionsThe machine is not working, there is no display, or the buttons are not working.• Un

Page 184

Faxing problems2646. TroubleshootingSome of the words on an incoming fax are stretched.The fax machine sending the fax had a temporary document jam.

Page 185 - System setup

2656. TroubleshootingOperating system problems1 Common Windows problems Refer to the Microsoft Windows User’s Guide that came with your computer for

Page 186

Operating system problems2666. Troubleshooting2 Common Mac problems Refer to the Mac User’s Guide that came with your computer for further informat

Page 187

Operating system problems2676. Troubleshooting3 Common Linux problems Condition Suggested solutionsThe machine does not print. • Check if the printer

Page 188

Operating system problems2686. Troubleshooting Refer to the Linux User’s Guide that came with your computer for further information on Linux error m

Page 189

269 GlossaryGlossary The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as

Page 190

2. Menu overview and basic setupThis chapter provides information about the overall menu structure and the basic setup options.• Menu overview 28• Cha

Page 191

Glossary270 GlossaryBOOTPBootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done

Page 192 - 4. Special Features

Glossary271 GlossaryDHCPA Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration para

Page 193 - 4 Normal

Glossary272 GlossaryECMError Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automatically de

Page 194 - Entering various characters

Glossary273 GlossaryGatewayA connection between computer networks, or between a computer network and a telephone line. It is very popular, as it is a

Page 195 - Using speed dial numbers

Glossary274 GlossaryIPMThe Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the number of single-sided shee

Page 196 - Editing speed dial numbers

Glossary275 GlossaryLDAPThe Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services runnin

Page 197 - Editing group dial numbers

Glossary276 GlossaryNetWareA network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on

Page 198 - Printing address book

Glossary277 GlossaryPostScriptPostScript (PS) is a page description language and programming language used primarily in the electronic and desktop pub

Page 199 - Printing features

Glossary278 GlossarySMBServer Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous commu

Page 200 - Printing to a file (PRN)

Glossary279 GlossaryTWAINAn industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can

Page 201

282. Menu overview and basic setupMenu overview The control panel provides access to various menus to set up the machine or use the machine’s function

Page 202

Glossary280 GlossaryWPA-PSKWPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configu

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281IndexIndexAaddress bookediting 196group editing 197, 196registering 195using 195address book setup 195AirPrint 148Ccleaninginside 76outside

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Index282Indexglossary 269google cloud printing 149Iid copy 57ID copy button 19installationaccessories 67Jjamclearing original document 84, 87tip

Page 205

Index283Indexprint 205Pplacing a machineadjusting the altitude 193preparing originals type 45printgeneral setup 177print mediacard stock 44envelo

Page 206

Index284Indexstatus 20suppliesavailable supplies 66estimated toner cartridge life 70monitoring the supplies life 73ordering 66replacing toner car

Page 207

Menu overview292. Menu overview and basic setupFax Feature Priority SendForward FaxPCSecure Receive OnOffPrintAdd PageCancel JobFax Setup Sending Redi

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3BASIC5. AppendixSpecifications 99Dell technical support policy 109Contacting Dell 110Warranty and return policy 111Regulatory information 112Cop

Page 209

Menu overview302. Menu overview and basic setupCopy Feature Contrast Light+5- Light+1NormalDark+1- Dark+5Original Type TextText/PhotoPhotoLayout Norma

Page 210

Menu overview312. Menu overview and basic setupPrint Setup Clear Text OffMinimumMediumMaximumAuto CR LF LF+CREmulation Emulation TypeSetupItems Option

Page 211 - Scan features

Menu overview322. Menu overview and basic setupSystem Setup Sound/Volume Key SoundAlarm SoundSpeakerRingerReport All ReportConfigurationSupplies Info.

Page 212

Menu overview332. Menu overview and basic setupNetwork TCP/IP (IPv4) DHCPBOOTPStaticTCP/IP (IPv6) IPv6 ActivateDHCPv6 ConfigEthernet Speed Automatic10

Page 213

342. Menu overview and basic setupChanging the display languageTo change the language that is displayed on the control panel, follow these steps:1Sele

Page 214

352. Menu overview and basic setupMedia and trayThis chapter provides information on how to load print media into your machine. • Using print media th

Page 215

Media and tray362. Menu overview and basic setup The paper quantity indicator shows the amount of paper in the tray. 1 Full2 Empty Paper type availa

Page 216

Media and tray372. Menu overview and basic setup3 Loading paper in the tray When printing using the tray, do not load paper on the manual feeder, it m

Page 217 - Fax features

Media and tray382. Menu overview and basic setup4 Loading in manual feederThe manual feeder can hold special sizes and types of print material, such a

Page 218

Media and tray392. Menu overview and basic setup

Page 219

1. IntroductionThis chapter provides information you need to know before using the machine.•Key benefits 5•Features 7• Useful to know 9• About this us

Page 220

Media and tray402. Menu overview and basic setup5 Printing on special mediaThe table below shows the special media usable in each tray. The media is a

Page 221

Media and tray412. Menu overview and basic setupEnvelopePrinting successfully on envelopes depends upon the quality of the envelopes. To print an enve

Page 222

Media and tray422. Menu overview and basic setupTransparencyTo avoid damaging the machine, use only transparencies designed for use in laser printers.

Page 223

Media and tray432. Menu overview and basic setupLabelsTo avoid damaging the machine, use only labels designed for use in laser printers.• When selecti

Page 224

Media and tray442. Menu overview and basic setupCard stock/ Custom-sized paper• In the software application, set the margins to at least 6.4 mm (0.25

Page 225

Media and tray452. Menu overview and basic setup6 Setting the paper size and typeAfter loading paper in the paper tray, set the paper size and type us

Page 226

Media and tray462. Menu overview and basic setup8 Loading originalsYou can use the scanner glass or the document feeder to load an original for copyin

Page 227 - 5. Useful Management

Media and tray472. Menu overview and basic setup • Be careful not to break the scanner glass. You may get hurt.• Do not put hands while closing the sc

Page 228 - Accessing management tools

Media and tray482. Menu overview and basic setup3 Adjust the document feeder width guides to the paper size. • Dust on the document feeder glass may c

Page 229 - Using Firmware update utility

492. Menu overview and basic setupBasic printing For special printing features, refer to the Advanced Guide (see "Using advanced print features&

Page 230 - Utility

Key benefitsEnvironmentally friendly• To save toner and paper, this machine supports Eco feature. • To save paper, you can print multiple pages on one

Page 231 - Using Embedded Web Service

Basic printing502. Menu overview and basic setup10 Canceling a print jobIf the print job is waiting in the print queue or print spooler, cancel the jo

Page 232 - Maintenance tab

Basic printing512. Menu overview and basic setup11 Opening printing preferences • The Printing Preferences window that appears in this user’s guide ma

Page 233 - Using Dell Printer Manager

Basic printing522. Menu overview and basic setupUsing a favorite settingThe Favorites option, which is visible on each preferences tab except for the

Page 234

Basic printing532. Menu overview and basic setup12 Using helpClick the option you want to know on the Printing Preferences window and press F1 on your

Page 235 - Alert Settings (Windows only)

Basic printing542. Menu overview and basic setupEco options• Printer Default: Follows the settings from the machine's control panel.• None: Disab

Page 236 - Using Dell Printer Status

552. Menu overview and basic setupBasic copying For special printing features, refer to the Advanced Guide (see "Copy menu" on page 178). 14

Page 237

Basic copying562. Menu overview and basic setupDarknessIf you have an original containing faint marking and dark images, you can adjust the brightness

Page 238 - 5. Useful Management Tools

Basic copying572. Menu overview and basic setup • This feature may not be available depending on model or optionalgoods (see "Variety feature&quo

Page 239 - Basic printing

Basic copying582. Menu overview and basic setup1Press (ID Copy) on the control panel. 2 Place the front side of an original facing down on the scanner

Page 240 - Using Dell Printer Experience

592. Menu overview and basic setupBasic scanning For special scanning features, refer to the Advanced Guide (see "Scan features" on page 211

Page 241

Key benefits• Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can

Page 242

602. Menu overview and basic setupBasic faxing For special faxing features, refer to the Advanced Guide (See "Fax features" on page 217). •

Page 243 - 2 Port Configuration

Basic faxing612. Menu overview and basic setup4 Enter the destination fax number.5 Press (Start) on the control panel. The machine starts to scan and

Page 244 - Printers tab

Basic faxing622. Menu overview and basic setup5 Enter the number of the first receiving fax machine and press OK.You can press speed dial numbers or s

Page 245 - Classes tab

Basic faxing632. Menu overview and basic setup • For memory transmission, Super Fine mode is not available. The resolution setting is automatically ch

Page 246 - 6. Troubleshooting

3. MaintenanceThis chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine.• Ordering sup

Page 247 - Paper feeding problems

653. MaintenanceOrdering supplies and accessories Available accessories may differ from country to country. Contact your sales representatives to obta

Page 248 - 6. Troubleshooting

663. MaintenanceAvailable suppliesWhen supplies reach the end of their life spans, you can order the following s of supplies for your machine: Dependi

Page 249 - Printing problems

673. MaintenanceInstalling accessoriesWhen you install optional devices, such as optional tray, memory, etc, this machine automatically detects and se

Page 250

Installing accessories683. Maintenance• Administrator Settings: You can select the Printer status and EMF Spooling.• Custom Paper Size Settings: You c

Page 251

693. MaintenanceStoring the toner cartridgeToner cartridges contain components that are sensitive to light, temperature and humidity. Dell suggests us

Page 252

FeaturesFeatures by model include:Operating System(●: supported) Software(●: supported) Operating System B1265dnf B1265dfwWindows ● ●Mac ● ●Linux ● ●U

Page 253 - Printing quality problems

Storing the toner cartridge703. Maintenance3 Estimated cartridge lifeEstimated cartridge life the life of the toner cartridge (or imaging unit) yield

Page 254

713. MaintenanceRedistributing tonerWhen the toner cartridge is near the end of its life:• White streaks or light printing occurs and/or density varia

Page 255

723. MaintenanceReplacing the toner cartridge • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might s

Page 256

733. MaintenanceMonitoring the supplies lifeIf you experience frequent paper jams or printing problems, check the number of pages the machine has prin

Page 257

743. MaintenanceSetting the toner low alertIf the amount of toner in the cartridge is low, a message or LED informing the user to change the toner car

Page 258

753. MaintenanceCleaning the machineIf printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machi

Page 259

Cleaning the machine763. Maintenance5 Cleaning the insideDuring the printing process, paper, toner, and dust particles can accumulate inside the machi

Page 260

Cleaning the machine773. Maintenance • Use a dry lint-free cloth to clean the machine.• If your machine has a power switch, turn the power switch off

Page 261 - Copying problems

Cleaning the machine783. Maintenance6 Cleaning the pickup roller • Before opening the front cover, close the output support first.• If your machine ha

Page 262 - Scanning problems

Cleaning the machine793. Maintenance7 Cleaning the scan unitKeeping the scan unit clean helps ensure the best possible copies. We suggest that you cle

Page 263 - Faxing problems

FeaturesVariety feature(●: supported) Features B1265dnf B1265dfwHi-Speed USB 2.0 ● ●Network Interface Ethernet 10/100 Base TX wired LAN● ●Network Inte

Page 264

Cleaning the machine803. Maintenance4 Wipe the underside of the scanner lid and white sheet until it is clean and dry.5 Close the scanner lid.

Page 265 - Operating system problems

813. MaintenanceTips for moving & storing your machine• When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the

Page 266

4. TroubleshootingThis chapter gives helpful information for what to do if you encounter an error.• Tips for avoiding paper jams 83• Clearing original

Page 267

834. TroubleshootingTips for avoiding paper jamsBy selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the fol

Page 268

844. TroubleshootingClearing original document jamsWhen an original document jams in the document feeder, a warning message appears on the display. To

Page 269 - Glossary

Clearing original document jams854. Troubleshooting2 Original paper jam inside of scanner

Page 270

Clearing original document jams864. Troubleshooting3 Original paper jam in exit area of scanner1Remove any remaining pages from the document feeder.2

Page 271

874. TroubleshootingClearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 4 In tray

Page 272

Clearing paper jams884. Troubleshooting5 In the manual tray

Page 273

Clearing paper jams894. Troubleshooting6 Inside the machine The fuser area is hot. Take care when removing paper from the machine.

Page 274

Useful to knowThe machine does not print.• Open the print queue list and remove the document from the list (see "Canceling a print job" on p

Page 275

Clearing paper jams904. Troubleshooting7 In the exit area

Page 276

Clearing paper jams914. Troubleshooting8 In the duplex unit area1212

Page 277

924. TroubleshootingUnderstanding the status LEDThe color of the LED indicates the machine's current status. • Some LEDs may not be available dep

Page 278

Understanding the status LED934. Troubleshooting Power LEDBlue On The machine is in power save mode.Off The machine is in ready mode or machine’s powe

Page 279

944. TroubleshootingUnderstanding display messagesMessages appear on the control panel display to indicate the machine’s status or errors. Refer to th

Page 280

Understanding display messages954. Troubleshooting10 Toner-related messages Message Meaning Suggested solutionsInstall Toner Cartridge A toner cartrid

Page 281

Understanding display messages964. Troubleshooting • Replace new cartridge• Toner ExhaustedA toner cartridge has reached its estimated cartridge life.

Page 282

Understanding display messages974. Troubleshooting11 Tray-related messages12 Network-related messages13 Misc. messagesMessage Meaning Suggested soluti

Page 283

5. AppendixThis chapter provides product specifications and information concerning applicable regulations.•Specifications 99• Dell technical support p

Page 284

995. AppendixSpecifications1 General specifications The specification values listed below are subject to change without notice. See www.dell.com or ww

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