Dell C3765dnf Color Laser Printer User Manual Page 516
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- Table of contents
- TROUBLESHOOTING
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514 Clearing Jams
Identifying the Location of Paper Jams
WARNING: Do not attempt to clear any jams using tools or instruments. This may permanently damage the printer.
The following illustration shows where paper jams may occur along the print media path.
1 Duplex Automatic Document Feeder (DADF)
2 Fusing Unit
3 Tr ay 1
4 MPF
5 Optional 550-Sheet Feeder
1
2
345
- User's Guide 1
- Contents 3
- Computers . . . . . 91 5
- Before Beginning 23
- Notes, Cautions, and Warnings 25
- Conventions 27
- Finding Information 29
- 28 Finding Information 30
- 30 Finding Information 32
- Product Features 33
- 32 Product Features 34
- About the Printer 35
- Rear View 36
- Space Requirements 37
- Additional Components 38
- Securing the Printer 39
- Ordering Supplies 39
- 38 About the Printer 40
- Removing Tape 43
- 42 Preparing Printer Hardware 44
- When Using PCL Driver 47
- When Using PS Driver 48
- When Using XPS Driver 55
- Auto SSID Setup 63
- Manual SSID Setup 64
- Connecting Your Printer 73
- Direct Connection 74
- Connecting the Telephone Line 75
- Turning on the Printer 77
- 78 Connecting Your Printer 80
- 80 Connecting Your Printer 82
- 82 Connecting Your Printer 84
- Assigning an IP Address 85
- Verifying the IP Settings 87
- 86 Setting the IP Address 88
- Loading Paper 89
- Loading Paper 89 91
- 90 Loading Paper 92
- Direct Connection Setup 94
- Personal Installation 94
- Network Connection Setup 97
- Before Installation 101
- Computers 102
- Start Remote Registry 103
- Disable User Account Control 103
- Disable Simple File Sharing 104
- Installing the Printer Driver 104
- Documentation 106
- Software and Documentation 106
- Software and 106
- Point and Print 107
- Peer-to-Peer 110
- Computers 109 111
- When Using a USB connection 113
- When Using IP Printing 113
- When Using Bonjour 114
- When Using a USB Connection 114
- Mac OS X 10.3.9 or 10.4.11 117
- Setup Overview 119
- Setting Up the Queue 119
- Setting the Default Queue 120
- Using Your Printer 129
- About the Operator Panel 131
- 89101112 131
- About the Main Home Screen 132
- Function Buttons 133
- Using the Number Pad 134
- Changing the Language 135
- Operator Panel 136
- Overview 137
- Setting Up From Web Browser 138
- Overview of the Menu Items 140
- Page Display Format 142
- Left Frame 143
- Right Frame 143
- Buttons in the Right Frame 144
- Printer Status 147
- Printer Events 147
- Printer Information 148
- Job List 148
- Completed Jobs 148
- Printer Settings Report 149
- Menu Settings 149
- Purpose: 157
- Va lu es : 157
- Printer Settings 158
- System Settings 158
- Network Settings 159
- USB Settings 159
- PCL Settings 160
- PostScript Settings 160
- PDF Settings 161
- Secure Settings 161
- Edit E-mail From Fields 162
- Reconfirm Recipients 162
- Software Download 162
- Data Encryption 162
- Copy Defaults 164
- Copy Color Balance 164
- Copy Settings 164
- Fax Defaults 165
- Fax Settings 165
- Scan Defaults 167
- USB Direct Print Defaults 168
- Printer Maintenance 168
- Paper Density 168
- Adjust Transfer Belt Unit 168
- Adjust 2nd BTR 168
- Adjust Fusing Unit 169
- Auto Registration Adjustment 169
- Reset Defaults 171
- Initialize PrintMeter 171
- Non-Dell Toner 171
- Adjust Altitude 171
- Clock Settings 172
- Web Link Customization 172
- Print Server Reports 172
- Print Server Setup Page 172
- E-Mail Alert Setup Page 176
- Print Server Settings 177
- Basic Information 177
- Port Settings 177
- E-Mail Alert 182
- Bonjour (mDNS) 184
- SNMP v1/v2c 184
- Scan to PC 186
- Wireless LAN 186
- AirPrint 188
- Google Cloud Print 188
- Proxy Server 188
- Reset Print Server 189
- Security 189
- Set Password 189
- Authentication System 189
- Kerberos Server 190
- LDAP Server 190
- LDAP Authentication 191
- LDAP User Mapping 191
- SMTP Domain Filtering 194
- IP Filter (IPv4) 194
- Copy Printer Settings 195
- Copy Printer Settings Report 195
- Print Volume 195
- Dell ColorTrack 195
- Address Book 196
- E-Mail Address 197
- E-Mail Address (Delete) 198
- E-Mail Group 198
- E-Mail Group (Delete) 199
- Default Setup 199
- Server Address 200
- Server Address (Delete) 201
- Phone Book 201
- FAX Speed Dial 201
- FAX Speed Dial (Delete) 202
- FAX Group 202
- FAX Group (Delete) 203
- Starting the Tool Box 205
- Printer Setting Reports 205
- TCP/IP Settings 208
- Tray Settings 209
- Default Settings 209
- Panel Language 212
- System Settings - Timers 215
- Service Tools 217
- Tray Management 218
- Diagnosis 230
- Resetting Defaults 231
- Report / List 233
- Admin Settings 235
- Individuals 235
- Paper Tray 235
- Paper Size 236
- Orientation 237
- 2 Sided Print 237
- Symbol Set 238
- Font Size 239
- Font Pitch 239
- Form Line 240
- Quantity 240
- Image Enhance 240
- Hex Dump 240
- Draft Mode 241
- LineTermination 241
- Default Color 241
- Ignore Form Feed 241
- PS Error Report 242
- PS Job Time-out 242
- Paper Select Mode 242
- Print Mode 243
- PDF Password 243
- Collation 243
- Output Size 244
- Ethernet/Wireless 244
- Wireless Status 244
- Wireless Setup Wizard 245
- WPS Setup 246
- Reset Wireless 247
- Connection Speed 247
- Protocols 247
- Advanced Settings 248
- IP Filter 249
- IEEE 802.1x 249
- Adobe Protocol 249
- Reset LAN 249
- Fax Line Settings 249
- Fax Number 250
- Fax Header Name 250
- Line Type 250
- Line Monitor 251
- DRPD Pattern 251
- Incoming Defaults 252
- Receive Mode 252
- Ring Tone Volume 252
- Auto Receive Setup 252
- Junk Fax Setup 253
- Secure Receive 253
- Sent Fax Forward 253
- Remote Receive 254
- Discard Size 254
- Transmission Defaults 254
- Auto Redial Setup 254
- Tone / Pulse 255
- Prefix Dial 255
- Fax Cover Page 255
- Fax Header 255
- Modem Speed 256
- Display Manual Fax Recipients 256
- Fax Activity 256
- Fax Transmit 256
- Fax Broadcast 257
- Fax Protocol 257
- Power Saver Timer 257
- Date & Time 258
- Display Brightness 258
- Audio Tone 258
- Low Toner Alert Message 260
- OffHook Wake Up 260
- Auto Log Print 260
- RAM Disk 260
- Fax Server Address Book 261
- Email Server Address Book 261
- Power On Wizard 261
- Auto Reset 261
- Fault Time-out 262
- Job Time-out 262
- Output Settings 262
- Default Paper Size 262
- Print ID 262
- Print Text 263
- Banner Sheet 263
- Substitute Tray 263
- Letterhead 2 Sided 264
- A4<>Letter Switch 264
- Report 2 Sided Print 264
- Use Another Tray 264
- Set Available Time 264
- Secure Job Expiration 265
- ColorTrack Mode 265
- Non Registered User 266
- Auto Color To Mono Print 266
- ColorTrack Error Report 266
- Auto Reg Adjust 268
- Color Reg Adjust 268
- Initialize Print Meter 269
- Reset Fusing Unit 269
- Reset Transfer Belt Unit 269
- Clear Storage 269
- Format Hard Disk 270
- Clear Job History 270
- Calibrate Touchscreen 270
- Fax Line Test 271
- Panel Lock 271
- Function Enabled 271
- Reconfirm Recipient 273
- Domain Filtering 273
- Hard Disk Over Write 274
- Login Error 274
- USB Port 274
- Auto Exposure Level 275
- Color Balance 275
- TIFF File Format 276
- Image Compression 277
- Max E-mail Size 277
- Tray Priority 281
- Print Menu 282
- Public Mailbox 283
- Proof Print 283
- Secure Print 283
- Copy Menu 284
- Output Color 284
- Select Tray 284
- Darken / Lighten 286
- 2 Sided Copying 287
- Original Type 287
- Sharpness 287
- Color Saturation 288
- Auto Exposure 288
- Reduce / Enlarge 288
- Original Size 289
- Scan Menu 290
- Resolution 291
- 2 Sided Scanning 291
- File Format 292
- Quality Tab 292
- Contrast 292
- Options Tab 293
- File Naming Mode 294
- Create Folder 294
- Computer 294
- Fax Menu 295
- Specify the Recipient 295
- Enter number 295
- Delayed Send 297
- USB Direct Print Menu 297
- Change File 298
- 2 Sided Printing 299
- Multiple-Up 299
- ID Card Copy 300
- When Using the Operator Panel 302
- Print Media Guidelines 303
- Fiber Content 304
- Envelopes 305
- Storing Print Media 307
- Supported Paper Types 308
- Paper Type Specifications 308
- Capacity 309
- Print Media Dimensions 309
- 308 Loading Print Media 310
- Loading Print Media 309 311
- Envelope #10, Monarch, or DL 313
- Using the MPF 314
- Linking Trays 314
- Printing, Copying, Scanning 315
- Tips for Successful Printing 317
- Sending a Job to Print 317
- Canceling a Print Job 318
- Duplex Printing 319
- Private Mail Box Print 321
- Public Mail Box Print 321
- Storing Print Jobs 322
- Printing the Stored Jobs 322
- Deleting Stored Jobs 323
- Printing from USB Memory 323
- Supported File Formats 324
- For Windows Server 2008: 325
- For Windows Server 2008 R2: 325
- For Windows Server 2012: 325
- Printing With AirPrint 327
- When using the operator panel 328
- Printing From Google Chrome 329
- Printing a Report Page 329
- Printing 330
- Loading Paper for Copying 331
- Selecting Paper Tray 331
- Preparing a Document 331
- Making Copies From the DADF 333
- Setting Copy Options 334
- Using the ID Card Copy 340
- Changing the Default Settings 341
- 340 Copying 342
- Scanning Overview 343
- PaperPort 344
- Dell ScanCenter 344
- ScanButton Manager 345
- Checking the Printer Setting 346
- Setting Up the Computer 346
- For Windows 7: 346
- For Windows Vista: 346
- Procedures for WSD Scan 347
- For Microsoft Windows: 348
- For Apple Macintosh: 348
- Scan Settings Tool 349
- USB or LAN 352
- Required operating systems: 354
- For FTP: 354
- For SMB: 354
- For Windows XP: 355
- For Mac OS X 10.3.9: 356
- Scanning 355 357
- Scanning 358
- Scanning 357 359
- For Mac OS X 10.3.9/10.4.11: 361
- For Mac OS X 10.5/10.6: 361
- page appears 363
- Using Address Book Editor 364
- Scanning to a USB Memory 366
- Procedures 367
- Setting an E-Mail Alert 368
- Setting Your Country 372
- Setting the Printer ID 372
- Setting the Time and Date 372
- Changing the Clock Mode 373
- Setting Sounds 373
- Fax Data Encoding Method 378
- Diagnosing the Fax Connection 378
- Sending a Fax 379
- Sending a Fax From Memory 381
- Sending a Fax Manually 382
- Sending a Delayed Fax 383
- Procedure 384
- Faxing 383 385
- Sender Name 387
- Receiving a Fax 388
- Faxing 387 389
- Automatic Dialing 390
- Setting Speed Dial 391
- Group Dialing 392
- Setting Group Dial 392
- Editing Group Dial 392
- Other Ways to Fax 394
- Using an Answering Machine 395
- Using a Computer Modem 395
- Printing a Report 396
- Changing Setting Options 396
- Know Your Printer 397
- Printer Status Window 399
- Status Monitor Console 399
- User Setup Disk Creating Tool 399
- Software Update 400
- Printer Utility Software 400
- Address Books 401
- Address Book Panel 403
- Editing an entry: 404
- Operating systems 405
- Printer Status Message Area 406
- Printer Status Image Area 406
- Order Supplies button 407
- Order Online 407
- Preferences 408
- Distributions 409
- Printing system 409
- Printers list 410
- Settings button 410
- Details button 410
- Refresh button 410
- Close button 410
- Select Printer Model 412
- Order by Phone 412
- Dell and the Environment 413
- Update of status 413
- Port Number Settings 413
- Protocol Settings - SNMP 414
- Order URL 414
- ColorTrack Settings 415
- Server Response Time-Out 417
- Search Time-Out 417
- Domain Name 418
- Authentication Method 420
- Use Added Text String 420
- Setting the Printer Driver 420
- Specify Job Owner 421
- Job Owner Name 421
- Password 421
- Managing Certificates 425
- Setting HTTPS Communication 426
- Setting a Digital Certificate 428
- Setting the Features 430
- Using Digital Certificates 436
- Typefaces and Fonts 437
- Bitmapped and Scalable Fonts 438
- Resident Fonts 439
- 438 Understanding Fonts 440
- 440 Understanding Fonts 442
- Symbol Sets 443
- 442 Understanding Fonts 444
- Error Codes 445
- Error Messages 453
- Specifications 457
- Environment 458
- Copier Specifications 459
- Scanner Specifications 460
- Facsimile Specifications 460
- Optional Wireless Adapter 461
- 460 Specifications 462
- Maintaining Your Printer 463
- Conserving Supplies 465
- Storing Consumables 466
- Product 467
- Information Guide 467
- Installing a Toner Cartridge 468
- Replacing the Drum Cartridges 469
- Installing a Drum Cartridge 471
- Maintaining Your Printer 471 473
- Replacing the Fusing Unit 475
- Installing a Fusing Unit 476
- Maintaining Your Printer 477 479
- Maintaining Your Printer 479 481
- Removing the 2nd BTR 483
- Installing a 2nd BTR 483
- Maintaining Your Printer 483 485
- Replacing the Waste Toner Box 486
- Installing a Waste Toner Box 487
- 486 Maintaining Your Printer 488
- Close the right side cover 488
- Cleaning Inside the Printer 489
- Maintaining Your Printer 489 491
- Maintaining Your Printer 491 493
- Maintaining Your Printer 493 495
- Maintaining Your Printer 495 497
- Cleaning the Scanner 498
- Cleaning the DADF Feed Roller 500
- Adjusting Color Registration 500
- When Using the Tool Box 501
- Fast Scan 502
- Slow Scan 502
- Removing Options 505
- Removing Options 505 507
- Removing Options 507 509
- Removing Options 509 511
- Removing Options 511 513
- Avoiding Jams 515
- 514 Clearing Jams 516
- Clearing Jams 515 517
- 516 Clearing Jams 518
- Clearing Jams 517 519
- Clearing Jams 520
- Clearing Jams 519 521
- Clearing Jams 521 523
- Clearing Jams 523 525
- Clearing Jams 525 527
- Clearing Jams 527 529
- Troubleshooting 531
- Basic Printer Problems 533
- Display Problems 533
- Printing Problems 533
- Print Quality Problems 534
- The output is too light 535
- 534 Troubleshooting Guide 536
- Random spots/Blurred images 537
- The entire output is blank 538
- Streaks appear on the output 539
- Pitched color dots 540
- Vertical blanks 541
- Ghosting 542
- Light-induced fatigue 542
- Bead-Carry-Out (BCO) 543
- Jagged characters 544
- Auger mark 546
- Wrinkled/Stained paper 546
- Jam/Alignment Problems 547
- 546 Troubleshooting Guide 548
- Images are skewed 549
- MPF Misfeed Jam 550
- Regi Jam (Exit Sensor On JAM) 551
- 550 Troubleshooting Guide 552
- MPF Multi-feed Jam 553
- Copy Problem 554
- Fax Problems 554
- FAX mode should be selected 555
- MFP Memory Full 555
- Scanning Problems 556
- Digital Certificate Problem 558
- Other Problems 561
- Contacting Service 561
- 560 Troubleshooting Guide 562
- Appendix 563
- Warranty and Return Policy 566
- Contacting Dell 566
- Numerics 567
- Appendix 567 569
- Appendix 569 571
- Appendix 571 573
- Appendix 573 575
- Appendix 575 577
- 576 Appendix 578
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